--- description: Recurly : qu'en pensent les utilisateurs ? Lisez les avis clients sur Recurly, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Recurly - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de facturation](/directory/30015/billing-and-invoicing/software) > [Recurly](/software/122700/recurly-subscription-billing) # Recurly Canonical: https://www.capterra.lu/software/122700/recurly-subscription-billing Page : 1/4\ Suivant: [Page suivante](https://www.capterra.lu/software/122700/recurly-subscription-billing?page=2) > Logiciel de gestion de la facturation récurrente et des abonnements avec des fonctionnalités flexibles pour mettre en œuvre des processus de facturation récurrente personnalisés. > > Conclusion : 62 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Recurly ? Recurly, Inc. fournit un système professionnel de gestion de la facturation récurrente à des milliers d'entreprises SaaS, web 2.0, mobiles, de contenu et de publications basées sur les abonnements, partout dans le monde. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 62 Avis | | Simplicité | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Recurly - **Pays**: San Francisco, É.-U. - **Fondé**: 2010 ## Contexte commercial - **À partir de**: 0,00 $US - **Type de licence**: (Version gratuite disponible) (Essai gratuit) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Allemagne, Australie, Brésil, Canada, Irlande, Japon, Royaume-Uni, États-Unis ## Fonctionnalités - Alertes/Notifications - Base de données de contacts - Calcul des taxes - Catalogue de produits - Comptabilité - Conformité PCI - Facturation - Facturation récurrente de plusieurs périodes - Facturation récurrente et des abonnements - Factures personnalisables - Gestion de la conformité - Gestion des abonnements - Gestion des annulations - Gestion des demandes de paiement - Gestion des remboursements - Gestion des remises - Inscriptions et intégrations - Logiciels de gestion des souscriptions - Options de paiement multiples - Paiements mobiles - Payment Gateway Integration - Portail libre-service - Prise en charge de plusieurs devises - Prise en compte des revenus - Prévision - Rappels - Rapports et analyses - Rapports et statistiques - Rapprochement bancaire - Stratégie de marque personnalisable - Suivi et analyse de l'utilisation - Tableau de bord d'activités - Third-Party Integrations - Traitement des cartes de crédit et de débit - Traitement des factures - Traitement des paiements - Traitement des paiements ACH ## Intégrations (49 au total) - Adyen - Amazon Pay - Apple Pay - Attribution - Avalara - CardConnect - ChartMogul - Checkout.com - Drip - Fiserv - Fivetran - Gmail - GoCardless - Google Cloud - Google Pay ... et 34 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Support téléphonique - Chat ## Category - [Logiciels de facturation](https://www.capterra.lu/directory/30015/billing-and-invoicing/software) ## Catégories connexes - [Logiciels de facturation](https://www.capterra.lu/directory/30015/billing-and-invoicing/software) - [Gestion des abonnements](https://www.capterra.lu/directory/31657/subscription-management/software) - [Traitement des paiements](https://www.capterra.lu/directory/30232/payment-processing/software) - [Logiciels de facturation récurrente](https://www.capterra.lu/directory/30927/recurring-billing/software) - [Logiciels pour éditeurs de livres et gestion des abonnements](https://www.capterra.lu/directory/20020/publishing-and-subscriptions/software) ## Logiciels similaires 1. [PayPal](https://www.capterra.lu/software/179251/paypal) — 4.6/5 (26301 reviews) 2. [QuickBooks Online](https://www.capterra.lu/software/141374/quickbooks-online) — 4.3/5 (8393 reviews) 3. [Abby](https://www.capterra.lu/software/1036470/abby) — 4.7/5 (603 reviews) 4. [Bookipi](https://www.capterra.lu/software/195165/bookipi) — 4.8/5 (176 reviews) 5. [QuickBooks Enterprise](https://www.capterra.lu/software/46497/quickbooks-enterprise) — 4.5/5 (20613 reviews) ## Avis ### "Incredible Support" — 5.0/5 > **Jack** | *31 juillet 2020* | Marketing et publicité | Taux de recommandation : 10.0/10 > > **Avantages**: While the features and ease of use are great, I'm most impressed with their customer service and ability to answer each question my team or I have quickly and thoroughly. > > **Inconvénients**: No major cons I can think of. We're trying to integrate GoCardless and it's been a little clunky, but I don't think that's at the fault of Recurly. > > We've used Recurly to power our billing for over 5 years now and it's fully integrated into our systems and processes. We're big fans of the ease of use and bigger fans of the phenomenal support. ----- ### "A must for emerging subscription-based business model" — 5.0/5 > **Mark** | *29 juin 2021* | Produits alimentaires | Taux de recommandation : 10.0/10 > > **Avantages**: Besides integrating well with our existing tools. We are fond of Recurly because we can accommodate a wider reach of customers beyond month-to-month plans. The subscriptions can be customized the way we like it (think annual plans, prepaid plans, every other month, every three month-type of billing.) The invoicing feature allows our sales team to close deals without asking for upfront credit card information. Once accounts have been set up, we can always provide a specific link so customers can pay by themselves reducing the amount of people seeing their cards thus building trust. > > **Inconvénients**: When processing a refund, it generates another invoice with a different invoice number. I think it would be better if the actual invoice will be updated to say "fully refunded/partially refunded" instead of creating another one. For security reasons, the software times out over a period of inactivity. When 2-step verification is enabled, it will always ask for it when you re-login...just a minor annoyance. > > Recurly is packed with features. It's not the cheapest one in the market but it fulfills our need. There are some features we wish would be an add-on which will save us some dollars because we don't use it. The customer support is important to us and they are responsive and knowledgeable. There is a little learning curve when rolling this out to new hires. ----- ### "We Paid 40% More Than Expected Due to Hidden Terms" — 2.0/5 > **Eugene** | *23 juillet 2025* | Santé, bien-être et fitness | Taux de recommandation : 2.0/10 > > **Avantages**: The platform is technically strong and reliable. It handles subscription billing well across multiple environments, and the interface is user-friendly. Features like automated dunning and card updater were helpful in reducing churn. The integration process with our stack was smooth, and their documentation is decent. > > **Inconvénients**: Critical pricing terms were not clearly communicated. We agreed to what we believed was a simple consumption-based model, but were later hit with large surprise overage invoices due to a hidden transaction limit and per-transaction fees. These fees were never discussed in the commercial proposal or calls — only buried in one follow-up email and the final legal contract. Our trust in Recurly was compromised, and the actual cost ended up more than 40% higher than we anticipated. The team pointed to contract wording rather than honoring the spirit of the agreement. > > While the product works and solved our billing infrastructure needs, the commercial side of the experience was disappointing. We trusted the pricing model we discussed during negotiations, but missed fine-print terms that had a major financial impact. As a result, we feel misled and overcharged. It left us with a working platform — but a broken relationship. ----- ### "Recurly Covers all your billing needs" — 5.0/5 > **Edgardo** | *20 mai 2020* | Services aux consommateurs | Taux de recommandation : 9.0/10 > > **Avantages**: What I like the most about Recurly is the versatility, I have many options to send customized discounts, codes, create plans, edit renewals dates, process manual payments, send invoices, set up alerts, customize invoices and provide credits. > > **Inconvénients**: If I can say anything that I don't like is that sometimes a pop-up comes up for support and gets in the way of me working when I'm not looking to contact support. I understand the platform is just letting me know I can contact support for any issues and how but for experience users that know how to do this already, it can just be a little annoying. > > Recurly has the best subscription billing service that I have worked with (I have used several). Their costs are fair and as mentioned previously, the freedom I have to set up everything the way I want to based on my needs is the reason why we will continue to use this service. ----- ### "Recurly, for a serious and solid subscription based business" — 5.0/5 > **Paul** | *26 mai 2025* | Sports | Taux de recommandation : 10.0/10 > > **Avantages**: Efficient, reliable, highly customizable, good support, ah, I was supposed to say only one thing, but, there are really more than a few. Sorry Recurly, you're doing great\! > > **Inconvénients**: The automatic logging out. Having to use it all day long, I know that I can relog in from 5 to 12 times per day. Ok security, but give me a break, please. > > Having used it almost every day in the past 3+ years I can say I am satisfied from both the core feature, subscription and invoicing management, the support, the fact that also when dealing with difficult to identify issues, like double charges or the 3-D Secure Authentication issues, they are striving to get it solved. No matter it is days, months or even years, they are on it until they get to a solution. So if there are still some hiccups here and there, we know we can count on Recurly, they'll get them sorted, sooner or later. ----- Page : 1/4\ Suivant: [Page suivante](https://www.capterra.lu/software/122700/recurly-subscription-billing?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/122700/recurly-subscription-billing) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | pt | | | pt-PT | | ----- ## Données structurées