---
description: Bonterra Apricot : qu'en pensent les utilisateurs ? Lisez les avis clients sur Bonterra Apricot, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
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title: Bonterra Apricot - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels pour services à la personne](/directory/30660/human-services/software) > [Bonterra Apricot](/software/123342/bonterra-case-management)

# Bonterra Apricot

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> Apricot est une solution de gestion de dossiers sécurisée, flexible et facile à utiliser pour les organismes à but non lucratif de toutes tailles.
> 
> Conclusion : 225 utilisateurs lui ont donné la note de **4.2/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Bonterra Apricot ?

Les services sociaux, programmes d'aide aux victimes, services d'aide à l'enfance et aux familles, fondations, services confessionnels, services d'aide alimentaire, services aux personnes âgées, services d'aide à l'emploi, services de développement, etc.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.2/5** | 225 Avis |
| Simplicité | 4.2/5 | D'après l'ensemble des avis |
| Support client | 4.1/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 3.9/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.1/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Bonterra
- **Pays**: Washington, É.-U.
- **Fondé**: 2014

## Contexte commercial

- **Type de licence**:  (Essai gratuit)
- **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais
- **Pays disponibles**: Australie, Canada, États-Unis

##  Fonctionnalités

- Base de données de membres
- Conforme HIPAA
- Gestion de la communication
- Gestion de la conformité
- Gestion des cas
- Gestion des clients
- Gestion des documents
- Gestion des formulaires
- Gestion des programmes
- Gestion des rendez-vous
- Gestion des références
- Goal Setting/Tracking
- Logiciels d'expérience client
- Notes de cas
- Planification
- Portail libre-service
- Rapports et analyses
- Rapports et statistiques
- Suivi du temps
- Tableau de bord d'activités

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Chat

## Category

- [Logiciels pour services à la personne](https://www.capterra.lu/directory/30660/human-services/software)

## Catégories connexes

- [Logiciels pour services à la personne](https://www.capterra.lu/directory/30660/human-services/software)
- [Logiciels pour ONG (organisation non gouvernementale)](https://www.capterra.lu/directory/30805/nonprofit/software)
- [Logiciels pour l'administration publique](https://www.capterra.lu/directory/20048/government/software)
- [Logiciels d'action sociale](https://www.capterra.lu/directory/31462/social-work-case-management/software)
- [Logiciels pour psychologues](https://www.capterra.lu/directory/30217/mental-health/software)

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2. [Donorbox](https://www.capterra.lu/software/156860/donorbox) — 4.8/5 (624 reviews)
3. [DonorPerfect](https://www.capterra.lu/software/2698/donorperfect-fundraising-software) — 4.5/5 (1384 reviews)
4. [Zeffy](https://www.capterra.lu/software/220131/zeffy) — 4.8/5 (473 reviews)
5. [Bonterra Network for Good](https://www.capterra.lu/software/111128/bonterra-guided-fundraising) — 4.6/5 (936 reviews)

## Avis

### "Solutions for the Nonprofit world" — 4.0/5

> **Nazgol** | *31 janvier 2022* | Gestion d'organisme à but non lucratif | Taux de recommandation : 7.0/10
> 
> **Avantages**: Easily customizable. Continuous development toward more user friendly features. Online features. Ease of building reports and reporting capabilities
> 
> **Inconvénients**: The pricing. Use of more complex reporting systems to better filter or analyze data.

-----

### "Hey it's all good" — 5.0/5

> **Aaron** | *14 février 2025* | Organisme social ou civique | Taux de recommandation : 9.0/10
> 
> **Avantages**: I like the ease of the system, from the first day to today it has been intuitive.
> 
> **Inconvénients**: Sometimes it loads slowly in the afternoon
> 
> Pretty good, other than some issues in the afternoon when many people are using it.

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### "AVOID BONTERRA WITH EVERYTHING YOU HAVE\!" — 1.0/5

> **Shirlee** | *18 juin 2025* | Gestion d'organisme à but non lucratif | Taux de recommandation : 0.0/10
> 
> **Avantages**: I really used to like the customizable features of Apricot. I literally like nothing about Bonterra. They are predatory and buy up systems important to nonprofits and then jack the prices up.
> 
> **Inconvénients**: The price\!\! Bonterra has bought up a LOT of nonprofit support systems and software and has JACKED UP the price on everything while at the same time reducing support and customization features until the products are not worth the hassle.
> 
> I DESPISE THEM WITH ALL MY BEING. The exploitation of nonprofit services at the horrifyingly exorbitant prices is unconsciounable. The nonprofit sector is struggling already. Bonterra is just around to bayonet the wounded and make sure the support resources and software are out of reach costwise. HATE THEM.

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### "This is a great database that is well worth the price" — 5.0/5

> **Gregory** | *27 août 2024* | Gestion d'organisme à but non lucratif | Taux de recommandation : 10.0/10
> 
> **Avantages**: The ability to customize just about any field and report without having to ask or pay Bonterra to do it for me.
> 
> **Inconvénients**: There are a few fields that I am unable to delete and require me to speak with a Bonterra employee if I want to remove them. These are fields in prebuilt forms.
> 
> Overall my experience has been great. The training I had before we launched our database was great and the continued support is very helpful.

-----

### "Bonterra Case Management: A quick glance" — 5.0/5

> **Nick** | *12 août 2024* | Gestion d'organisme à but non lucratif | Taux de recommandation : 9.0/10
> 
> **Avantages**: On the front end, the ability for our team to collaborate with each other regardless of who was the case manager.  On the back end, the ability to create what we needed how we need it.  Building our own forms and workflows that work for us rather than a cookie cutter solution that we would have to work around and change our process to fit the product.
> 
> **Inconvénients**: The inability for the calendar within Bonterra Case Management to sync with our calendars.  We are a GSuite organization and would love that when we put a next appointment for a client within Bonterra Case Management, the ability for that to automatically be put on our calendars as well.
> 
> Overall it has been great.  We have been able to cut down our human error from going paper/spreadsheets to this solution with the tracking and reporting.  It has also drastically reduced the amount of time to type up reports for our grants.  Prior we would be looking at 6-8 hours per report.  With Bonterra Case Management, we can now run the reports and have all the information ready in a few minutes and have the entire report done in 1 to 2 hours.

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## Liens

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