--- description: Vonigo : qu'en pensent les utilisateurs ? Lisez les avis clients sur Vonigo, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Vonigo - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion des interventions](/directory/10009/field-service-management/software) > [Vonigo](/software/123572/vonigo) # Vonigo Canonical: https://www.capterra.lu/software/123572/vonigo Page : 1/4\ Suivant: [Page suivante](https://www.capterra.lu/software/123572/vonigo?page=2) > Vonigo convient parfaitement aux entreprises d'intervention sur site qui cherchent à rationaliser leurs opérations et à augmenter leurs ventes. > > Conclusion : 79 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Vonigo ? Petites et grandes entreprises d'intervention sur site, y compris les franchises. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 79 Avis | | Simplicité | 4.2/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Fullsteam ## Contexte commercial - **À partir de**: 98,00 $US - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Alertes/Notifications - Application mobile - Base de données de contacts - Base de données de membres - Comptabilité - Devis - Don en ligne - Facturation - GPS - Gestion de la communication - Gestion de la disponibilité - Gestion des calendriers - Gestion des campagnes - Gestion des clients - Gestion des collectes de fonds - Gestion des contrats/licences - Gestion des documents - Gestion des donateurs - Gestion des factures - Gestion des inspections - Gestion des ordres de travail - Gestion des reçus - Gestion des réclamations - Gestion des stocks - Gestion des techniciens - Gestion des tâches - Gestion des équipements - Historique des services - Intranet de franchise - Logiciels d'expérience client - Maintenance préventive - Messagerie SMS - Planification - Planification des tâches - Planification en temps réel - Prise de clichés - Rapports et statistiques - Real-Time Updates - Recouvrement des paiements sur le terrain - Rendez-vous récurrents - Routage - Réservation en ligne - Signature électronique - Suivi des tâches - Suivi des équipements - Suivi du temps - Suivi du temps en ligne - Synchronisation du calendrier - Third-Party Integrations - Traitement des paiements ... et 13 fonctionnalités supplémentaires ## Intégrations (8 au total) - 8x8 Contact Center - Google Analytics 360 - Google Calendar - QuickBooks Desktop - QuickBooks Online - RingCX - Xero - authorize.net ## Ressources d'aide - Service client/e-mail - Base de connaissances - Support téléphonique ## Category - [Logiciels de gestion des interventions](https://www.capterra.lu/directory/10009/field-service-management/software) ## Catégories connexes - [Logiciels de gestion des interventions](https://www.capterra.lu/directory/10009/field-service-management/software) - [Logiciels de gestion de franchise](https://www.capterra.lu/directory/10059/franchise-management/software) - [Logiciels pour entreprises de nettoyage](https://www.capterra.lu/directory/10062/maid-service/software) - [Logiciels d'affectation du personnel](https://www.capterra.lu/directory/30059/service-dispatch/software) - [Planification](https://www.capterra.lu/directory/30087/scheduling/software) ## Logiciels similaires 1. [ServiceTitan](https://www.capterra.lu/software/150053/servicetitan) — 4.3/5 (325 reviews) 2. [ServiceOS](https://www.capterra.lu/software/206867/serviceos) — 5.0/5 (32 reviews) 3. [Kickserv](https://www.capterra.lu/software/122541/kickserv) — 4.4/5 (387 reviews) 4. [Jobber](https://www.capterra.lu/software/127994/jobber) — 4.6/5 (1435 reviews) 5. [Verizon Connect](https://www.capterra.lu/software/124641/fleetmatics-work) — 3.2/5 (942 reviews) ## Avis ### "Vonigo Grows with your business" — 5.0/5 > **Utilisateur vérifié** | *16 octobre 2023* | Formation professionnelle et coaching | Taux de recommandation : 10.0/10 > > **Avantages**: Vonigo and their team provide the support that allows you to overcome integration issues that might arise. They work with you when you bring up any concern you might have and ensure that a plan is place to execute a solution for that concern. > > **Inconvénients**: I think the that route optimization has some issues at times, but going back to the pro- they work with you to ensure it does not affect your business. ----- ### "Overall, it's been fantastic." — 5.0/5 > **Kyle** | *14 février 2018* | Taux de recommandation : 10.0/10 > > **Avantages**: The ease of use was huge. Being able to add in a pickup takes less than a minute and also having a weeks worth of pickups right in front of my eyes, rather than sifting through several papers to find one specific pickup has been huge. Also, during this time of the year, I'll get calls from donors who have lost their donation receipt and are looking for a new one. Instead spending potentially hours finding that one donation receipt from June 2017, I can simply enter in the last name and instantly find all of their information. I got one of those calls today and I had everything resolved in less than a few minutes. > > **Inconvénients**: What we like least is how donors are able to select that they'd like to donate money to offset the cost of the pickup, but there isn't a way for them to insert their card information and actually donate right at that moment. I've been told that there is a way to have this resolved, but it would require another outside source and would cost additional expenses. Having this resolved would be amazing\! > > There are so many benefits. Having a database of all your donors is huge. If I'm having a light day, I can quickly see all of my corporate donors and send them a friendly e-mail letting them know that we're here for them if they'd like to donate again, or just to send them a "follow up" e-mail. Having all of your pickups laid out right in front of your eyes (not shuffling through papers to find that specific donor). Being able to add/remove items and/or change pickup dates with just a couple clicks. The software is amazing and has been a complete game changer for me. The amount of time I've saved from literally handwriting all of the donation receipts with pen and paper and also filing/organizing them afterwards has been substantial. You guys have done a heck of a job with this software and it's made my life a whole lot easier, more organized and more efficient\! Thank you thank you thank you\! ----- ### "For CRwhoM?" — 1.0/5 > **Ryan** | *1 mai 2024* | Immobilier | Taux de recommandation : 0.0/10 > > **Avantages**: It does have potential with its user interface > > **Inconvénients**: It is not a CRM by any means, while Excel delivers the information that I need from Vonigo data exports. What is the point of Vonigo beyond data exports? > > Frustrating and inadequate, but I would like to help you improve\! ----- ### "What I love about Vonigo" — 5.0/5 > **Kate** | *13 juillet 2020* | Services aux consommateurs | Taux de recommandation : 9.0/10 > > **Avantages**: Vonigo is very powerful, yet flexible and customizable for how we do business. The customer support team responds quickly and is amazingly patient and accommodating. Reports on any metric you can think of are available, but if what you doesn't already exist, Vonigo's support will create a custom report. Best of all, Vonigo didn't just want to sign us up - they suggest ways we might take advantage of different features, and they actively seek our feedback on how the product is working for us - not something you find too often. > > **Inconvénients**: There is a bit of a learning curve here. I realize Vonigo is customized for each and every customer, but some of the more basic or generic-type help videos in a knowledge base could free up your support people for more difficult queries. Finally, a "back" button that goes back to the previous screen would be welcome\! > > Vonigo allows us to have visibility into our franchisees' business activities, makes for easy marketing to previous customers and pulls whatever BI is needed at the individual franchise level or for the company overall. There is lots of room for us to expand how we're using it in the future, and for now, it doesn't overly complicate transactions for our franchisees - allowing them to focus on running their business, rather than doing paperwork for their business. ----- ### "Future of Field Service Software" — 5.0/5 > **Matthew** | *12 novembre 2015* > > My company Better Life Maid is a multi-unit house cleaning service. We picked Vonigo because of the ability to manage multiple units seamlessly from one call center based software platform. As we plan our expansion, we believe that the Vonigo platform will allow us to maintain a centralized office system that handles sales, marketing, dispatch, scheduling, customer service, billing, and nearly every day to day function of our spoke offices. All we need to do is focus on hiring and managing staff in those locations, and allocating supplies (which we can track in Vonigo as well). One of the key features that has kept us with Vonigo is their robust scheduling system. It allows us to manage a complex system with rule based bookings. This is important so our teams are not booked too far away between jobs. That way our sales people don't need to have an intimate knowledge of each location and its operations, but merely follow the rules applied to its routes and days. This is especially important as we have implemented Vonigo's online booking portal. We saw the need years ago to move to an online booking system, and we were one of the first in our vertical to do so. Online bookings now make up half of our new client sales for first cleanings. We anticipate this to become a significant part of our revenue stream and growth strategy in the coming months and years. Very few other software suites allow anything nearly as robust or as complete as this feature. Vonigo still lacks a couple features we want (what software doesn't). It still does not have a customer portal complete as of November of 2015, but that is on the roadmap for early 2016. This will allow our customers to manage their own accounts. Check on past or upcoming visits, update their credit card if it has expired, and make schedule adjustments on the fly as long as they will fall within the route based rules we have applied to the schedule. We believe this with the online booking portal will allow us to scale, while maintaining a leaner back office footprint, and increasing overall profitability. Roman the main developer of the software, and John are very responsive to your requests, and I feel like I have been a partner in the development of this software over time. Obviously no software has everything baked in from day one, but I see constant updates and improvements from the Vonigo team based in large part to the requests and needs of their clients. ----- Page : 1/4\ Suivant: [Page suivante](https://www.capterra.lu/software/123572/vonigo?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/123572/vonigo) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées