--- description: Web Shop Manager : qu'en pensent les utilisateurs ? Lisez les avis clients sur Web Shop Manager, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Web Shop Manager - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'e-commerce](/directory/3/ecommerce/software) > [Web Shop Manager](/software/123775/web-shop-manager) # Web Shop Manager Canonical: https://www.capterra.lu/software/123775/web-shop-manager Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/123775/web-shop-manager?page=2) > Plateforme e-commerce primée : conception de sites web et développement de données produit. > > Conclusion : 12 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Web Shop Manager ? Sites e-commerce avec des catalogues de produits volumineux ou complexes. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 12 Avis | | Simplicité | 4.5/5 | D'après l'ensemble des avis | | Support client | 3.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.8/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Web Design Solutions - **Pays**: San Diego, É.-U. - **Fondé**: 2000 ## Contexte commercial - **À partir de**: 299,00 $US - **Type de licence**: (Essai gratuit) - **Public cible**: 2–10, 11–50, 51–200, 201–500 - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Accès mobile - Catalog Management - Gestion SEO - Gestion de site web - Gestion des avis - Gestion des commandes - Gestion des promotions - Gestion des retours - Gestion des stocks - Intelligence artificielle et machine learning - Logiciels d'expérience client - Panier d'achat - Recherche/Filtre - Sécurité des données - Third-Party Integrations ## Intégrations (4 au total) - ShipStation - ShipWorks - SkuVault Core - Zapier ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels d'e-commerce](https://www.capterra.lu/directory/3/ecommerce/software) ## Catégories connexes - [Logiciels d'e-commerce](https://www.capterra.lu/directory/3/ecommerce/software) - [Logiciels de recherche](https://www.capterra.lu/directory/31096/enterprise-search/software) ## Logiciels similaires 1. [Shopify](https://www.capterra.lu/software/83891/shopify) — 4.5/5 (6676 reviews) 2. [WooCommerce](https://www.capterra.lu/software/187800/woocommerce) — 4.5/5 (1042 reviews) 3. [Wix](https://www.capterra.lu/software/169007/wix) — 4.4/5 (10625 reviews) 4. [Squarespace](https://www.capterra.lu/software/143461/squarespace) — 4.5/5 (3389 reviews) 5. [TikTok](https://www.capterra.lu/software/1019949/tiktok) — 4.6/5 (631 reviews) ## Avis ### "Web Shop Manager is A+" — 5.0/5 > **Nicky** | *6 novembre 2018* | Automobile | Taux de recommandation : 10.0/10 > > **Avantages**: Front end speed is excellent. WSM provides all the tools that are necessary to configure the right store front with enough options to make your product presentation and your store front unique. Easy to use back-end for configuring inventory and working with customer sales orders. > > **Inconvénients**: Sales reporting relative to inventory and brands is a challenge, but the WSM Team is working on this to make it a standard report for quick viewing. Our facility could use a little more options for Freight Pricing. > > Web Shop Manager has been a team player with our company from Day 1, from the smallest details to the 30,000-foot view their input and expertise has been without measure. Our online sales have grown significantly, not only with the WSM Platform but also with their professional suggestions and advice. ----- ### "Great to deal with start to finish\!\!" — 5.0/5 > **Michael** | *2 août 2019* | Automobile | Taux de recommandation : 9.0/10 > > **Avantages**: The back end of the site is easy to use and user friendly. The staff was very detailed \& organized along the whole process from start to finish. The staff was very knowledgeable and helped us learn the product along the build out. > > **Inconvénients**: Quite the learning curve to understand the CSV file loading. > > Overall I am thankful I went with Webshop Manager I just wish I would have made the switch years ago as it would have saved me money and frustration. ----- ### ""Watch out" - This Platform could put you out of business\!" — 3.0/5 > **Phil** | *12 août 2020* | Automobile | Taux de recommandation : 0.0/10 > > **Avantages**: It was easy to use and our site was up and running in about 6 weeks. > > **Inconvénients**: Support Issues some took months to get resolved and some never resolved. > > To get our company launched and live in a short period of time it was great. For the first year things were great but after your there for one year here comes the pain. They tripled our monthly fee and the service went down the toilet. For a new business that is not even profitable for the first 4 to 5 years this is devastating. They literally almost put us out of business and when their in charge of your server and site they have your hands tied. Pay or they will shut you down. Thank god we saw this coming so hired several developers and built a Magento 2 site on the side. We are now far away from WSM and own our own server. No one can ever threaten to shut our website down and put us out of business. My advise is if you can afford to pay triple the price you are quoted after one year and don't need tech support then this company is for you. If your a new E-commerce business "Stay far away from WSM unless you have very very deep pockets and don't need good support" ----- ### "Great customer service and system\!" — 5.0/5 > **ESTER** | *8 octobre 2018* | Automobile | Taux de recommandation : 9.0/10 > > **Avantages**: We are working with WSM for 3+ years and they built multiple websites together for the different brands we have. WSM's customer service is exceptional, all operators are always friendly and helpful. It is easy to reach everybody or if they are unavailable, they always give us a callback right away. The ticket system is easy to use and makes follow up and communication very quick and efficient. Majority of the time the tickets are solved quickly or at least we always receive an update on the project. Their developers' knowledge and willingness to go above and beyond to help us with solutions is exceptional. They were willing to put the extra time and effort to make all our request happen. The recently redesigned back-end is user-friendly and very easy to use. > > **Inconvénients**: The only area for improvement that I could point out is the lack of focus on Facebook and Google Analytics integration, which they have improved in the past few months. > > We are very satisfied with the WSM team and the service they are providing for us for years. We see how they are continuously improving their team and customer service, as well as their system to keep up with the new technical challenges in e-commerce. ----- ### "My review Web Shop Manager" — 4.0/5 > **Amadou** | *1 juin 2023* | Internet | Taux de recommandation : 10.0/10 > > **Avantages**: I had a little trouble understanding E-commerce but thanks to this nice software I understood everything in just a few days and I started to exploit it, I thank the developers > > **Inconvénients**: If I had ever discovered a few that I don't like I would say it > > I highly recommend this e-commerce tool ----- Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/123775/web-shop-manager?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/123775/web-shop-manager) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | ----- ## Données structurées