--- description: Agorapulse : qu'en pensent les utilisateurs ? Lisez les avis clients sur Agorapulse, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Agorapulse - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Gestion de l'é-réputation](/directory/30750/reputation-management/software) > [Agorapulse](/software/123971/agorapulse) # Agorapulse Canonical: https://www.capterra.lu/software/123971/agorapulse Page: 1 / 30\ Suivant: [Next page](https://www.capterra.lu/software/123971/agorapulse?page=2) > Suite CRM et de gestion des réseaux sociaux > > Verdict: Rated **4.6/5** by 713 users. Top-rated for **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Agorapulse ? PME, entreprises de taille moyenne et quelques grandes entreprises. ## Quick Stats & Ratings | Metric | Notation | Detail | | **Note globale** | **4.6/5** | 713 Avis | | Simplicité | 4.6/5 | Based on overall reviews | | Support client | 4.7/5 | Based on overall reviews | | Rapport qualité-prix | 4.4/5 | Based on overall reviews | | Fonctionnalités | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Agorapulse - **Pays**: San Francisco, É.-U. - **Founded**: 2011 ## Commercial Context - **À partir de**: 69,00 $US - **Type de licence**: (Essai gratuit) - **Prix**: Small 39€/mois Jusqu’à 1 profil social 3 utilisateurs Medium 79€/mois Jusqu’à 10 profils sociaux Jusqu’à 3 utilisateurs Applications jeux-concours disponibles Large 159€/mois Jusqu'à 25 profils sociaux Jusqu'à 6 utilisateurs Enterprise 239€/mois Jusqu'à 40 profils sociaux Jusqu'à 12 utilisateurs Vous pouvez ajouter un utilisateur supplémentaire pour 39€/mois/utilisateur. - **Target Audience**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000 - **Deployment & Platforms**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, espagnol, français - **Available Countries**: Allemagne, Arabie saoudite, Argentine, Australie, Autriche, Belgique, Bolivie, Brésil, Canada, Chili, Chine, Colombie, Corée du Sud, Danemark, Espagne, Estonie, Finlande, France, Guyane française, Inde and 18 more ## Fonctionnalités - Analyse de la concurrence - Analyse des campagnes - Analyse des tendances - Analyse visuelle - Collecte de données multicanal - Engagement des clients - Engagement des leads - Filtrage des mots-clés - Gestion de contenu - Gestion de plusieurs comptes - Gestion des campagnes - Hashtag Tracking - Intégration des médias sociaux - Mesure des performances - Outils de collaboration - Planification des publications - Rapports et analyses - Rapports et statistiques - Rapports personnalisables - Segmentation de la clientèle - Suivi de l'engagement - Suivi des conversions - Suivi des marques - Suivi des mots-clés - Suivi des médias sociaux - Surveillance des concurrents - Tableau de bord - Tableau de bord d'activités - Visualisation de données - Édition automatisée ## Integrations (16 total) - Canva - Dropbox Business - Google Analytics 360 - Google Drive - Google My Business Pro Services - HubSpot CRM - Instagram - LinkedIn for Business - Looker - Meta for Business - Pinterest - Salesforce Sales Cloud - Threads - TikTok - Twitter/X ... and 1 more integrations ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Gestion de l'é-réputation](https://www.capterra.lu/directory/30750/reputation-management/software) ## Catégories connexes - [Gestion de l'é-réputation](https://www.capterra.lu/directory/30750/reputation-management/software) - [Suivi des médias sociaux](https://www.capterra.lu/directory/31028/social-media-monitoring/software) - [Logiciels de social selling](https://www.capterra.lu/directory/31597/social-selling/software) - [Outils pour community manager](https://www.capterra.lu/directory/30781/social-media-marketing/software) - [Gestion des médias sociaux](https://www.capterra.lu/directory/30939/social-media-management/software) ## Logiciels similaires 1. [Vista Social](https://www.capterra.lu/software/1021619/vista-social) — 4.9/5 (888 reviews) 2. [Zoho Social](https://www.capterra.lu/software/159351/zoho-social) — 4.7/5 (3382 reviews) 3. [Hootsuite](https://www.capterra.lu/software/121701/hootsuite) — 4.4/5 (3794 reviews) 4. [Publer](https://www.capterra.lu/software/177145/publer) — 4.8/5 (886 reviews) 5. [Sprout Social](https://www.capterra.lu/software/121447/sprout-social) — 4.4/5 (605 reviews) ## Avis ### "Huit mois de bugs et de promesses non tenues" — 1.0/5 > **Caroline** | *20 octobre 2025* | Marketing et publicité | Recommendation rating: 0.0/10 > > **Avantages**: Les promesses… qui sont malheureusement restées des promesses. L’interface paraît simple et bien pensée au départ, mais cette simplicité se transforme vite en cauchemar dès qu’on essaie de publier. > > **Inconvénients**: Les bugs à répétition, les publications programmées qui ne se publient pas, et surtout la mauvaise prise en charge du support. À chaque problème, on nous explique que cela vient de l’API, du compte client ou d’un paramètre externe, jamais de leur côté. Pourtant, les dysfonctionnements sont clairement internes et jamais vraiment corrigés. Je vosu conseille vivement de lire les avis Google à leur sujeT. > > Mon expérience est frustrante et décevante. Après plus de huit mois d’utilisation, j’ai passé davantage de temps à gérer des problèmes techniques qu’à réellement exploiter l’outil. Le service d’assistance est réactif mais n’apporte pas de solutions concrètes, et les mêmes erreurs se répètent de mois en mois. Pour un logiciel à plus de 2 500 € par an, c’est inacceptable. Je suis aujourd’hui lassée et agacée, et je ne recommande pas Agorapulse. ----- ### "Agora Pulse - Life Saver CRM" — 5.0/5 > **Lincoln** | *1 janvier 2026* | Internet | Recommendation rating: 10.0/10 > > **Avantages**: I think the best thing about this tool is the ability to schedule your social media so effectively and the additional analytic tools are a game changer. When you're looking for a tool that unifies your inbox and enhances your collaboration agora, pulse is definitely the way to go > > **Inconvénients**: There really isn't a whole lot not to like here. Some of the report formats are a little bit tricky, and the initial setup can take a moment but those are small things, and they definitely don't overshadow.The big benefits. > > This is a force, multiplier piece of software.You're gonna get so many different tools that allow you to review return on investment and present it to stakeholders.In a way that will make them feel comfortable and like you're a professional.It makes sure that no particular points fall through the cracks. It's hard to find a flaw in this system.There are a few things that boil down to preferences, but at the end of the day, there's no doubt that agora pulse as a whole product is preferred above the others. ----- ### "Good program for the management of social networks, highly recommended." — 5.0/5 > **Terry** | *21 août 2023* | Vente au détail | Recommendation rating: 8.0/10 > > **Avantages**: I've used a number of different social media management software, and Agorapulse is far and away the best of the bunch. Even if you have no prior experience with social media marketing, you'll quickly feel at home with the platform because to its user-friendly layout.The digital landscape is constantly shifting, so businesses need tools that can stay up and give them a leg up. That's exactly what Agorapulse does. This is a must-have for companies of any size\!Finally, I want to give respect to the Agorapulse help desk staff. They are swift, thorough, and helpful, and they always find a solution to fix the rare problems that arise. > > **Inconvénients**: When I last used the service, not all social media were supported. This could be a problem for brands that use complicated or specialized distribution channels.Their web platform is reliable, but I've found their mobile app to be buggy and less user-friendly than I'd like. > > The process of programming using Agorapulse is quite streamlined. In particular, I adore the calendar view since it gives me the ability to envision my content strategy for the upcoming month. Even during peak hours, our material is reliably delivered to our audience thanks to the sophisticated queuing system we have in place.The platform provides in-depth analysis that is more than just a simple presentation of the numbers. My ability to optimize my strategy, better understand the behavior of audiences, and most crucially, demonstrate ROI to stakeholders has been facilitated by information that is both detailed and straightforward. ----- ### "Persistent reporting bug, continued billing, and no refunds despite notice" — 1.0/5 > **Adam** | *30 septembre 2025* | Marketing et publicité | Recommendation rating: 0.0/10 > > **Avantages**: Clean user interface simple marketed good reporting features Responsive communication from support, but proved unable to solve bugs > > **Inconvénients**: Critical reporting bug persisted for months Continued billing despite written notice to pause No refunds for impacted months; only a small credit and cancellation Bottom line: If accurate Instagram Stories reporting is mission‑critical, validate it thoroughly during a trial and get remedy terms in writing. Our ROI was negative due to unreliable data and added manual work. > > Our experience was overshadowed by a persistent Instagram Stories reporting bug that lasted months. We relied on accurate reporting, and the data was incomplete/inaccurate during that period. Despite notifying the company in writing to stop billing until the issue was fixed, charges continued. The final offer was one month of credit and penalty‑free termination—no refund for months of unusable reporting. Support stayed in touch but never delivered a lasting fix, and refund discussions were deferred until “after the bug is fixed,” which didn’t happen for us. If Stories reporting is important to your workflow, validate it thoroughly in a pilot and get clear, written remedies for service failures. For us, the ROI was negative due to rework and lost confidence in the data. ----- ### "AgoraPulse is indispensable if you are managing multiple accounts." — 5.0/5 > **Emily** | *31 août 2021* | Compagnies aériennes/Aéronautique | Recommendation rating: 10.0/10 > > **Avantages**: I like that this product gives me the number of social profiles I need (35) without having to piece together multiple accounts with a product. It lets me have one dashboard to manage everything that is going on with our social accounts as well as who is mentioning us on their own accounts. > > **Inconvénients**: I don't have a lot to complain about with AgoraPulse. I really have two main complaints. 1. They develop tools that I don't feel are helpful at an enterprise level-such as their integration with Canva. I'm sure Canva is great for a lot of people, but at the agency level, invest in a designer or the correct software to follow your brand guidelines. 2. They have introduced some new features recently that require you to upgrade your account. I feel like I am already paying at the higher end of their offerings and these teasers are just that if I can't access the new functionality. > > AgoraPulse really has been integral to my day to day workflow. While I have minor complaints, I'd recommend this tool to anyone needing to manage and schedule social media. ----- Page: 1 / 30\ Suivant: [Next page](https://www.capterra.lu/software/123971/agorapulse?page=2) ## Links - [View on Capterra](https://www.capterra.lu/software/123971/agorapulse) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data