--- description: Brightpearl : qu'en pensent les utilisateurs ? Lisez les avis clients sur Brightpearl, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Brightpearl - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'e-commerce](/directory/3/ecommerce/software) > [Brightpearl](/software/124180/brightpearl) # Brightpearl Canonical: https://www.capterra.lu/software/124180/brightpearl Page : 1/9\ Suivant: [Page suivante](https://www.capterra.lu/software/124180/brightpearl?page=2) > Brightpearl est une plateforme d'opérations de commerce de détail étroitement intégrée à tous vos canaux de vente. > > Conclusion : 191 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Brightpearl ? Brightpearl est idéal pour les commerces de détail multicanaux vendant des produits finis en magasin, en ligne et via des marchés comme eBay et Amazon qui génèrent des ventes d'un million de dollars ou plus. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 191 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.2/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Sage - **Fondé**: 1981 ## Contexte commercial - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Allemagne, Australie, Canada, Danemark, Irlande, Norvège, Nouvelle-Zélande, Royaume-Uni, Suède, États-Unis ## Fonctionnalités - Barcode/Ticket Scanning - Catalog Management - Codes-barres et RFID - Comptabilité - Comptes clients - Contrôles/Permissions d'accès - Devis - Facturation - Gestion de l'e-commerce - Gestion de la chaîne logistique - Gestion de projets - Gestion des canaux - Gestion des employés - Gestion des expéditions - Gestion des factures - Gestion des flux de travail - Gestion des fournisseurs - Gestion des nouvelles commandes - Gestion des remises - Gestion des renouvellements de commande - Gestion des stocks - Gestion des stocks - Gestion des stocks de la vente au détail - Gestion des transactions - Gestion financière - Grand livre général - Intégration de marketplace - Logiciels d'expérience client - Mesure des performances - Modélisation et conception de processus - Opérations d'entreprise intégrées - Outils de collaboration - Paiements électroniques - Panier d'achat - Piste d'audit - Prévision - Prévision de la demande - Rapports et analyses - Rapports et statistiques - Rapprochement bancaire - Real-Time Data - Reporting financier - Suivi de l'inventaire - Suivi des commandes - Suivi des coûts - Suivi des frais - Sécurité des données - Third-Party Integrations - Traitement des commandes - e-mail marketing ... et 14 fonctionnalités supplémentaires ## Intégrations (41 au total) - Adobe Commerce - Authorize.Net Connector - Avalara - BILL Accounts Payable & Receivable - Backbone - BigCommerce - Dotdigital - EKM - EasyPost - FedEx Ship Manager - FreightPOP - Glew - InfoPlus - Klaviyo - Lightspeed Retail ... et 26 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels d'e-commerce](https://www.capterra.lu/directory/3/ecommerce/software) ## Catégories connexes - [Logiciels d'e-commerce](https://www.capterra.lu/directory/3/ecommerce/software) - [Logiciels ERP](https://www.capterra.lu/directory/9/enterprise-resource-planning/software) - [Logiciels de gestion de points de vente](https://www.capterra.lu/directory/20053/retail-management-systems/software) - [Gestion d'entrepôt](https://www.capterra.lu/directory/30005/warehouse-management/software) - [Gestion des stocks](https://www.capterra.lu/directory/30006/inventory-management/software) ## Logiciels similaires 1. [Booqable](https://www.capterra.lu/software/138689/booqable) — 4.8/5 (1126 reviews) 2. [Fishbowl](https://www.capterra.lu/software/123794/fishbowl) — 4.2/5 (1087 reviews) 3. [NetSuite](https://www.capterra.lu/software/135757/netsuite) — 4.2/5 (2003 reviews) 4. [Odoo](https://www.capterra.lu/software/135618/odoo) — 4.2/5 (1294 reviews) 5. [QuickBooks Enterprise](https://www.capterra.lu/software/46497/quickbooks-enterprise) — 4.5/5 (20613 reviews) ## Avis ### "I cannot recommend Brightpearl enough\!" — 5.0/5 > **James** | *30 octobre 2020* | Vente au détail | Taux de recommandation : 10.0/10 > > **Avantages**: I cannot recommend Brightpearl enough\! The software has transformed the way we run our organisation. It provides everything we need to operate our eCommerce business effectively and efficiently. Their innovation/product roadmap caters, certainly in our case, to current trends and requirements. We currently use the system to manage our sales channels of 4 separate B2C Bigcommerce websites, 2 eBay stores, 10 Amazon stores (2 subsidiary businesses with 5 EU Amazon stores each) and manual telephone sales. We have 4 channels brands, which is where Brightpearl brands paperwork and emails differently for each company. It all works as one would expect, orders download and are aggregated ready for picking and shipping, inventory is updated across all sales channels, as sales occur and purchase orders are received, and accounting is updated at each point providing a real-time picture in a myriad of dashboards and reports that can be as detailed as needed. Brightpearl support is also excellent with most cases being resolved in less than 4 hours. > > **Inconvénients**: I find very little to dislike about the software. It serves all the needs we currently have and know that there are elements such as automation that will prove to be useful at some point in the future. ----- ### "Satisfied Customer since 2021" — 5.0/5 > **Rachel** | *18 décembre 2025* | Hôtellerie | Taux de recommandation : 8.0/10 > > **Avantages**: Brightpearl has been our accounting and source of truth since 2021. We moved to the system from a larger ERP system due to its versatility, accounting capabilities and its ability to connect easily to other systems. We have found that those capabilities are still very useful today and as we change and grow as a company, we find that Brightpearl is able to accommodate those changes fluidly. In addition, Brightpearl allows the user to modify its system to accommodate its own needs through automation and system configuration. Moreover, we have been lucky to have been paired with a really great Account Manager and Technical Support manager who keep our partnership with Brightpearl running smoothly. A bonus is that the same team members have been with us basically since our start\! Lastly, there is an ease to customer support as we you can enter a ticket, which is generally answered the same day if not within hours of receipt or you are able to call the service team and get a response immediately. > > **Inconvénients**: We have a few cons but one of them is that as a B2B and B2C seller, we have found that our reporting needs are not always met. A more robust reporting system found within the native integration and without having to connect with another system would be preferable - specifically, low stock reporting and year over year reporting could be more robust\! > > We have an overall very positive experience with Brightpearl, our Brightpearl Account Staff, Support Staff and integration partners\! ----- ### "Easy to Use, but Room for Improvement" — 3.0/5 > **Taylor** | *16 décembre 2025* | Mode et vêtements | Taux de recommandation : 4.0/10 > > **Avantages**: It's pretty easy to use, overall. It's easy to figure out for a new user, with relatively easy navigation. > > **Inconvénients**: Reporting is hands down the \#1 downfall. Some extremely critical reports are missing that I imagine EVERY single company would need. There should be a way to build your own report, based on all fields available within BP. That HAS to be a possibility, especially with AI these days - should mimic the Shopify reporting tool at baseline. BP is also not great for a company where data management has to be extremely streamlined and uniform. Not conducive to a company growing in size where every single detail matters and accuracy is important. It'd also be helpful to have a customer service/support chat, instead of having to submit a ticket for every small question (which then gets lost in my emails). To have access to a chat, I'd get my answers a lot quicker when I need them answered quickly. Automation rules are also complicated and difficult to figure out a lot of times - requires a lot of trial and error, which can cause problems. > > Again, easy to use so has been an easy transition to using this as our ERP platform. With a lean time with no IT team, it's been a relatively low lift. Working with \[sensitive content hidden\] has been great, and my experience with Arafatul at BSITC has been great as well. ----- ### "Experienced User Review" — 4.0/5 > **Waverly** | *6 décembre 2025* | Art/artisanat | Taux de recommandation : 3.0/10 > > **Avantages**: Ability to manage / process sales orders from multiple channels. (E-commerce, POS, Phone, Amazon, eBay, etc.) > > **Inconvénients**: Limited flexibility with product costing. No capacity to capture “landed cost” (product cost + FRT + Tariffs + Fees) > > Overall rate a 8/10 over the 9 years we have been on the platform. Would recommend for any multichannel business. ----- ### "Brightpearl Review from Pirongs" — 5.0/5 > **Kevin** | *7 octobre 2025* | Vente au détail | Taux de recommandation : 9.0/10 > > **Avantages**: Brightpearl has improved our productivity and efficiency throughout the company. The automations and integrations have streamlined lots of our order processing processes. We have various sales channels and marketplaces we sell on and Brightpearl integrates with them, reducing hugely our labour hours. The integrated accounting system is also a great plus, as it means we do not need a seperate system for this. It makes VAT returns and bank reconciliations really straightforward. It can feel quite expensive, but we definitly feel we get value for money and it pays for itself in efficiency savings. > > **Inconvénients**: I would like a more powerful template builder and a native etsy integration. Would also like a more straightforward 2 factor authentication for security, which I feel is essential for a software like this. ----- Page : 1/9\ Suivant: [Page suivante](https://www.capterra.lu/software/124180/brightpearl?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/124180/brightpearl) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées