---
description: Regpack : qu'en pensent les utilisateurs ? Lisez les avis clients sur Regpack, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
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title: Regpack - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Gestion des événements](/directory/20030/event-management/software) > [Regpack](/software/124427/regpack)

# Regpack

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> Inscription en ligne et traitement des paiements pour les événements et programmes virtuels ou présentiels. Gérez vos données de manière productive avec Regpack.
> 
> Conclusion : 372 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise Regpack ?

Les organisations qui veulent économiser des heures de travail et être payées rapidement tout en augmentant leur chiffre d'affaires et le nombre d'inscriptions. Un panel d'options avancées et des paiements intégrés automatisent et rationalisent les inscriptions et les paiements.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.4/5** | 372 Avis |
| Simplicité | 4.0/5 | D'après l'ensemble des avis |
| Support client | 4.3/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.2/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Regpack
- **Entreprise fondée en**: 2010

## Contexte commercial

- **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur)
- **Langues**: anglais
- **Pays disponibles**: Australie, Canada, États-Unis

##  Fonctionnalités

- Accès mobile
- Automatisation du marketing
- Barcode/Ticket Scanning
- Booking Management
- Création d'itinéraires
- Création de packages
- Facturation
- Fonction de glisser-déposer
- Formulaires en ligne
- Formulaires personnalisables
- Gestion de la communication
- Gestion de site web
- Gestion des applications
- Gestion des badges
- Gestion des candidats
- Gestion des clients
- Gestion des contacts
- Gestion des données client
- Gestion des enquêtes et sondages
- Gestion des enseignants et du personnel scolaire
- Gestion des flux de travail
- Gestion des formulaires
- Gestion des inscriptions
- Gestion des listes d'attente
- Gestion des participants
- Gestion des prix
- Gestion des promotions
- Gestion des remises
- Gestion des événements
- Gestion du personnel
- Inscription de groupes
- Inscription en ligne
- Inscriptions et intégrations
- Intégration GDS et OTA
- Intégration des médias sociaux
- Logiciels d'expérience client
- Notation
- Paiements en ligne
- Paiements électroniques
- Planification des événements
- Point de vente (PDV)
- Prise en charge de plusieurs devises
- Promotion sociale
- Rapports et analyses
- Rapports et statistiques
- Sièges réservés
- Stratégie de marque personnalisable
- Suivi des présences
- Traitement des paiements
- e-mail marketing

... et 12 fonctionnalités supplémentaires

## Intégrations (4 au total)

- Fexa
- Google Analytics
- Salesforce Commerce Cloud
- Zapier

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances

## Category

- [Gestion des événements](https://www.capterra.lu/directory/20030/event-management/software)

## Catégories connexes

- [Gestion des événements](https://www.capterra.lu/directory/20030/event-management/software)
- [Logiciels de gestion de colonies de vacances](https://www.capterra.lu/directory/10040/camp-management/software)
- [Logiciels d'inscription](https://www.capterra.lu/directory/30111/registration/software)
- [Logiciels pour conférences](https://www.capterra.lu/directory/30953/conference/software)
- [Inscription de cours](https://www.capterra.lu/directory/31376/class-registration/software)

##  Logiciels similaires

1. [Eventbrite](https://www.capterra.lu/software/114949/eventbrite) — 4.6/5 (5830 reviews)
2. [Cvent Event Management](https://www.capterra.lu/software/26318/cvent-event-management) — 4.5/5 (1099 reviews)
3. [Whova](https://www.capterra.lu/software/149712/whova) — 4.8/5 (2493 reviews)
4. [EventCreate](https://www.capterra.lu/software/147664/eventcreate) — 4.9/5 (789 reviews)
5. [Jumbula](https://www.capterra.lu/software/141309/jumbula) — 4.5/5 (127 reviews)

## Avis

### "A robust system that can accommodate the intricacies of just about any modern web based business" — 4.0/5

> **Jean** | *1 octobre 2018* | Internet | Taux de recommandation : 9.0/10
> 
> **Avantages**: The customer service at the beginning is great. They have plenty of staff to review your needs and provide solutions. Offering video help tutorials are key, and they provide a bunch to you either that are pre-recorded or to your specific asks. Being able to incorporate this software on a WordPress website allows us to continue to have our brand and familiarity with a new user experience without ever leaving our website.
> 
> **Inconvénients**: Maybe there are too many options right out of the gate. You may need a bit of hand holding through your first few projects. Being able to copy projects for future use is key. You're able to set a project to your exact liking then just use that as a template for your new projects. There is no phone support, but the online ticketing feature does provide great feedback in a day or two.
> 
> Overall after using the software for several months, there's almost no way we're going back to our old ways of using several different pieces of software to achieve a convoluted goal. There's no one place to view data, create events, get online payments securely, and create custom reports.

-----

### "Great decision from our camp\!" — 5.0/5

> **Emily** | *21 juillet 2026* | Gestion d'organisme à but non lucratif | Taux de recommandation : 10.0/10
> 
> **Avantages**: Repack helped streamline our registration to be easier for both our camp and the people who register. We have also had an incredible customer support experience. They are quick to respond and pursue an answer that is specific to our need and not give just a generic response.  We have seen it worth the investment to use Repack.  We also love the integration of it directly on our website instead of going to an outside browser.  It took a bit to learn, but back end event management has been a game changer for us an d the training was great\!
> 
> **Inconvénients**: We do wish that there was a store component. We can use Repack for people to add merchandise to their ticket, however we would like to see a section that had pictures and you can select individual sizes/colors once you select product instead of making each individual size/color their own product on a long list of items.  This is narrowing in on a wish, we really don't have many things we don't like about it\!
> 
> We have been very pleased with the decision to use Repack. The people we have worked with have been great from the sales team (so much patience with all of our questions) to the customer service and trainers\!

-----

### "Strong features, but the workaround we were sold wasn't sustainable, and we couldn't get a refund conversation" — 1.0/5

> **Bailee** | *30 septembre 2026* | Gestion de l'enseignement | Taux de recommandation : 0.0/10
> 
> **Avantages**: Many of the features are genuinely strong, and the demos showed a lot of promise. This may be a great fit for organizations with standard registration and payment needs.
> 
> **Inconvénients**: Scheduling tied to invoicing isn't native and depends on a large custom build. Key integrations like QuickBooks aren't clearly tied to tiers in the sales presentation. Development support at our tier covers only small tweaks. We received no substantive response to refund requests after the initial policy message.
> 
> We're a nonprofit with a blend of services that isn't standard, so we took our time. We began researching and doing demos last fall and narrowed our decision in May 2026. During sales, we asked detailed questions and were told our needs had a solution. One of our main needs was scheduling tied to invoicing. Calendly came up as the natural option, but it's only a scheduler and isn't connected to invoicing, so it didn't fit. Our sales rep then found a workaround, demonstrated it (including a custom build sample), and told us development might adjust it but that it was doable.&#10;&#10;Our agreement began June 1. We submitted a detailed requirements spreadsheet and had a consultation call, with the rest handled by email. Development built the workaround differently from what sales had shown us. Calendly was then brought up again, and we looked at it a second time, but it still wouldn't connect to our invoicing and would recreate the manual work we're trying to eliminate. Development explained that the only route to what we needed was a large build with updates required year over year, which isn't sustainable for an organization that adds and removes services. At our tier, development is also not available for large custom work, only small tweaks. We concluded the workaround was a band-aid and terminated in July.&#10;&#10;We also didn't realize our tier (SMB, 1-year) didn't include the QuickBooks Online sync that caught our eye. The presentation named the plan but didn't show the sync or list what the tier included, and we had to find the breakdown on their website ourselves. The related feature suite would have been an additional charge.&#10;&#10;Our payment was upfront (three payments of $1,600, $4,800 total, for a locked-in rate). When we asked about a refund, we received a copy of the policy and then no further response, despite phone and email follow-ups through August and September with multiple people, including our sales rep and the customer service email.&#10;&#10;Advice for other buyers: if your needs are unusual, especially if you need scheduling and billing to work together, ask directly whether the platform does it natively or only through a custom workaround, and whether that workaround will be built and maintained at your tier. Get every promised capability and tier inclusion in writing.

-----

### "Great Set Up, Lackluster Customer Service" — 3.0/5

> **Kelie** | *20 juillet 2026* | 2128 | Taux de recommandation : 3.0/10
> 
> **Avantages**: I enjoy how customizable Regpack is in terms of forms and fields as well as triggers. I was able to fully customize how I wanted my registration to flow as well as add triggers for different products when parents select different answers to questions.  I also liked how I could trigger different discount codes for different answers within forms
> 
> **Inconvénients**: The customer service was not very helpful.  During my most busiest season my scheduled emails did not work, and still do not.  I reached out at the end of april/early may to let them know of the issue, and camp ends the end of july and they still do not work.  I have reached back up as follow up and have been told they still don't have an answer why.
> 
> I paid in the $5000 range for the product and did not feel I got what I paid for.  In the beginning it was great\! I had a lot of support from my Project Advisor \[sensitive content hidden\] who was extremely helpful answering my questions and helping me get everything how I wanted it - the whole of registration, certain triggers so I  could get the emails I wanted, as well as send.  She was fantastic\! However, once I needed customer service support the experience lacked what I needed. Some parent feedback I've received is that they can't figure out how to add additional weeks or camp store money (products).

-----

### "RegPack Review" — 4.0/5

> **Aryn** | *21 juillet 2026* | Gestion d'organisme à but non lucratif | Taux de recommandation : 7.0/10
> 
> **Avantages**: The registration process seems to be straightforward and easy for our parents and guardians to use. We have had no issues on the customer support side either.
> 
> **Inconvénients**: It seems like the system is almost too complicated for what we need. This is not necessarily  con, it is just the one takeaway I have from using the system.
> 
> It has been good. This has been a learning experience as we navigate needing a registration system. Our capacity is not as large as some organizations that may use RegPack and all it's features.

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## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/124427/regpack)

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