--- description: Regpack : qu'en pensent les utilisateurs ? Lisez les avis clients sur Regpack, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Regpack - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Gestion des événements](/directory/20030/event-management/software) > [Regpack](/software/124427/regpack) # Regpack Canonical: https://www.capterra.lu/software/124427/regpack Page : 1/16\ Suivant: [Page suivante](https://www.capterra.lu/software/124427/regpack?page=2) > Inscription en ligne et traitement des paiements pour les événements et programmes virtuels ou présentiels. Gérez vos données de manière productive avec Regpack. > > Conclusion : 364 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Regpack ? Les organisations qui veulent économiser des heures de travail et être payées rapidement tout en augmentant leur chiffre d'affaires et le nombre d'inscriptions. Un panel d'options avancées et des paiements intégrés automatisent et rationalisent les inscriptions et les paiements. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 364 Avis | | Simplicité | 4.0/5 | D'après l'ensemble des avis | | Support client | 4.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Regpack - **Fondé**: 2010 ## Contexte commercial - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur) - **Langues**: anglais - **Pays disponibles**: Australie, Canada, États-Unis ## Fonctionnalités - Accès mobile - Automatisation des processus et flux de travail - Base de données de membres - Booking Management - Communication avec les membres - Confirmation d'inscription - Création et conception de formulaires - Don en ligne - Don récurrent - Facturation - Facturation récurrente de plusieurs périodes - Facturation récurrente et des abonnements - Fonction de glisser-déposer - Formulaires en ligne - Formulaires personnalisables - Gestion de la communication - Gestion de site web - Gestion des abonnements - Gestion des clients - Gestion des communications - Gestion des contacts - Gestion des cours - Gestion des demandes de paiement - Gestion des expositions et des fournisseurs - Gestion des formulaires - Gestion des inscriptions - Gestion des listes d'attente - Gestion des participants - Gestion des reçus - Gestion des étudiants - Inscription de groupes - Inscriptions et intégrations - Logiciels de gestion des souscriptions - Options de paiement multiples - Paiements en ligne - Paiements mobiles - Paiements électroniques - Planification automatisée - Planification des événements - Portail parent - Prévention des paiements frauduleux - Rapports et statistiques - Répertoire de membres - Signature électronique - Suivi des participants - Suivi des présences - Suivi et analyse de l'utilisation - Traitement des cartes de crédit et de débit - Traitement des factures - Traitement des paiements ... et 37 fonctionnalités supplémentaires ## Intégrations (1 au total) - Zapier ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Gestion des événements](https://www.capterra.lu/directory/20030/event-management/software) ## Catégories connexes - [Gestion des événements](https://www.capterra.lu/directory/20030/event-management/software) - [Logiciels de gestion de colonies de vacances](https://www.capterra.lu/directory/10040/camp-management/software) - [Logiciels d'inscription](https://www.capterra.lu/directory/30111/registration/software) - [Logiciels pour conférences](https://www.capterra.lu/directory/30953/conference/software) - [Inscription de cours](https://www.capterra.lu/directory/31376/class-registration/software) ## Logiciels similaires 1. [Eventbrite](https://www.capterra.lu/software/114949/eventbrite) — 4.6/5 (5756 reviews) 2. [Cvent Event Management](https://www.capterra.lu/software/26318/cvent-event-management) — 4.5/5 (990 reviews) 3. [EventCreate](https://www.capterra.lu/software/147664/eventcreate) — 4.9/5 (780 reviews) 4. [ProClass](https://www.capterra.lu/software/115868/proclass) — 4.4/5 (36 reviews) 5. [Neon CRM](https://www.capterra.lu/software/102088/neoncrm) — 4.3/5 (613 reviews) ## Avis ### "A robust system that can accommodate the intricacies of just about any modern web based business" — 4.0/5 > **Jean** | *1 octobre 2018* | Internet | Taux de recommandation : 9.0/10 > > **Avantages**: The customer service at the beginning is great. They have plenty of staff to review your needs and provide solutions. Offering video help tutorials are key, and they provide a bunch to you either that are pre-recorded or to your specific asks. Being able to incorporate this software on a WordPress website allows us to continue to have our brand and familiarity with a new user experience without ever leaving our website. > > **Inconvénients**: Maybe there are too many options right out of the gate. You may need a bit of hand holding through your first few projects. Being able to copy projects for future use is key. You're able to set a project to your exact liking then just use that as a template for your new projects. There is no phone support, but the online ticketing feature does provide great feedback in a day or two. > > Overall after using the software for several months, there's almost no way we're going back to our old ways of using several different pieces of software to achieve a convoluted goal. There's no one place to view data, create events, get online payments securely, and create custom reports. ----- ### "Mostly satisfied" — 4.0/5 > **Anne** | *1 avril 2024* | Services et installations de loisirs | Taux de recommandation : 7.0/10 > > **Avantages**: I like being able to create multiple forms, emails and reports and have them be set up to have just the information I need. > > **Inconvénients**: I don't think the payment processing allows enough choice for my users. If you don't expect your users to pay in full as the time of registration, then it is difficult to make a payment and many times my users have ended up with the full amount being charged and then I have to process a refund for them. When this happens, then the users only remember that problem they had making a payment and not how easy it was to register. > > Overall, I like Regpack and think it is a great value for the cost. I wish it was easier to get help, especially for new clients. Not being able to call and speak to someone to get help is not great. Sometimes it is a day or 2 before my problem is resolved and when you are processing registrations daily with an unresolved problem, then it means more work for me. That being said, the support team has been very helpful, I just wish you could get answers to an issue without having to email and wait. ----- ### "decent value for saving time" — 4.0/5 > **ryan** | *21 février 2026* | Design | Taux de recommandation : 8.0/10 > > **Avantages**: I like how centralizes billing, recurring payments, autobill options, invoicing, and reminders in one place, which cuts down on spreadsheets and manual follow-ups > > **Inconvénients**: A big thing I'm not a fan of is the interface isn’t immediately intuitive and setting up complex registrations or payment plans can take time and test one's patience. > > Overall, the pricing feels fair for what you get, especially if you need advanced features like group registration, flexible pricing, ----- ### "Great idea, very poorly executed" — 2.0/5 > **Julian** | *6 novembre 2020* | Formation professionnelle et coaching | Taux de recommandation : 1.0/10 > > **Avantages**: Flexibility/versatility of the software One of the support managers was willing speak over the phone, despite email-only support. > > **Inconvénients**: There are recurring system errors that cause failures in payment processing Regpack support is slow to respond, not able to provide adequate details It is not possible to speak with Regpack employees, even during a critical system failure > > Regpack's software is very versatile, but the company's inability to keep the registration system functioning correctly coupled with their policy of email only communication makes this an extremely aggravating company to be a customer of. We signed on with Regpack in May, 2020. In the time we have been with Regpack, the campaigns we've developed and run for 4 of these 7 months have resulted in lost time, money and customers due to Regpack payment system and integration failures. For example, currently, 7 prospective registrants for our November classes have wanted to register and pay via e-check (ACH), however Regpack system failures have caused them to attempt and fail with errors and erroneous charges to their bill now 3 times . I submitted an urgent ticket to Regpack development 5 days ago, and had to follow up multiple times to get updates over the past days. Yesterday Regpack support emailed to report that the had fixed the problem, so we walked the registrant through and again they received an error. When I reported this, Regpack advised me to call the customer a THIRD time to get screenshots and time/date login data and report back, but I don't feel comfortable going back to my customer yet again, and turning them into a Guinea pig for a registration system that is not functioning. This issue is the current one in a string of system failures that have cost us time and lost revenue over the past half year, and we are leaving Regpack at the end of this month. ----- ### "Great Database and Payment System" — 5.0/5 > **Larema** | *22 novembre 2022* | Mode alternatif de résolution des conflits | Taux de recommandation : 7.0/10 > > **Avantages**: My favorite parts of Regpack are the triggered email features and the ability to sort and create reports on any of the information imputed. I also very much enjoy the payment portal and the customizable forms. Before coming to Regpack we only had fillable form to email from our website, so having the data populate to printable forms or to exportable spreadsheets was a game changer. It's also immensely helpful to have so many customizable report options, as you can run a report on any group for any fields. > > **Inconvénients**: There are a few quirky issues I have run into while using Regpack. For one, when sending emails with reminders for forms that have not been completed, it automatically includes a link to the form. Helpful, right? Except it doesn't actually login when showing this form, so I had a handful of parents who would follow the incomplete form link instead of logging into their account to finish their paperwork, then they got frustrated because they filled out the same form a ton of times, but it did not save because of this weird quirk in the system. Little things like that pop up every now and again. Users also complain about not being able to find the dashboard on occasion to make payments, so having a better way for a "payment due" window to pop up, even over incomplete forms, or having a ranking system in the back end for project setup where it shows a priority list of things to display (currently you can select dashboard, first incomplete form, or a specific form, but I think it would be neat to be able to prioritize which to show based on triggers, like show incomplete form UNLESS payment due type of system). Also, the phone number fields drive me up a wall. Breaking the number into 3 sections means you can't copy and paste a number into a field if someone asks you to update a form, people can be morons and put the entire number in one of the fields (parents do it ALL the time) and the phone number only field won't let you put parentheses around the beginning part of the number > > I enjoy Regpack overall. I think the things wrong with the system are minimal compared to the hassle of not having Regpack to manage all of our clients. I look forward to further developments and have been very happy about some of my prior issues being addressed since first joining on. I always get excited about new features. ----- Page : 1/16\ Suivant: [Page suivante](https://www.capterra.lu/software/124427/regpack?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/124427/regpack) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées