---
description: CIS Utility Billing : qu'en pensent les utilisateurs ? Lisez les avis clients sur CIS Utility Billing, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
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title: CIS Utility Billing - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Facturation des fournisseurs eau/gaz/électricité](/directory/20017/utility-billing/software) > [CIS Utility Billing](/software/12722/cbsw-ums-net)

# CIS Utility Billing

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> Technologie pour les entreprises de services publics avec des bases clients de 50 à 500 000, y compris système d'information client, facturation des services publics et comptabilité.
> 
> Conclusion : 165 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise CIS Utility Billing ?

Secteur des services publics, entreprises d'eau, entreprises d'égout, entreprises d'électricité, entreprises de gaz.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.6/5** | 165 Avis |
| Simplicité | 4.6/5 | D'après l'ensemble des avis |
| Support client | 4.7/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.4/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Continental Utility Solutions
- **Fondé**: 1984

## Contexte commercial

- **À partir de**: 0,35 $US
- **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site), Chromebook (ordinateur)
- **Langues**: anglais
- **Pays disponibles**: Canada, Mexique, États-Unis

##  Fonctionnalités

- Facturation
- Facturation en fonction de l'utilisation
- Gestion des clients
- Gestion des ordres de travail
- Gestion des taux
- Meter Data Management
- Paiements en ligne
- Payment Collection
- Penalty/Cut-Off Processing
- Portail libre-service
- Rapports et statistiques
- Traitement des paiements ACH

## Intégrations (12 au total)

- AccuFund Accounting Suite
- Badger
- Elements XS
- IBM Maximo Application Suite
- MIP Accounting
- Neptune
- QuickBooks Desktop
- QuickBooks Online
- QuickBooks Online Advanced
- Sage Intacct
- Trimble Cityworks
- Twilio

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Chat

## Category

- [Facturation des fournisseurs eau/gaz/électricité](https://www.capterra.lu/directory/20017/utility-billing/software)

##  Logiciels similaires

1. [Submeter Billing](https://www.capterra.lu/software/198687/submeter-billing) — 4.6/5 (54 reviews)
2. [Heartland Payments+](https://www.capterra.lu/software/119791/heartland-payment-processing) — 4.3/5 (132 reviews)
3. [Rural Billing](https://www.capterra.lu/software/15163/rural-billing) — 4.9/5 (58 reviews)
4. [Zego](https://www.capterra.lu/software/1012995/zego) — 4.5/5 (81 reviews)
5. [Dynamics Billing](https://www.capterra.lu/software/81688/dynamics-billing) — 4.6/5 (5 reviews)

## Avis

### "Excellent Utility Billing Software" — 5.0/5

> **Utilisateur vérifié** | *13 avril 2018*
> 
> **Avantages**: The technical support staff is AMAZING\!  Very knowledgeable and professional.  There are so many options and functions with this software.  It is very detailed and there are so many different modules to help manage every aspect of the business. It also has very detailed reporting functions.
> 
> **Inconvénients**: Sometimes the program takes a little longer to load information, specifically during memory intensive processes such as calculating bills or running detailed reporting with a lot of criteria.

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### "Great Product, Even Better People" — 5.0/5

> **Matthew** | *13 octobre 2022* | Équipements publics | Taux de recommandation : 10.0/10
> 
> **Avantages**: The software is great but the biggest pro are the people. From tech support to managements to our Account Executive. Everyone goes above and beyond to at least get you an answer to your question, problem, or concern.
> 
> **Inconvénients**: Updates. We usually like or want the features or enhancements that are released but I don’t want to request an update every other week.
> 
> We have been able to streamline a lot of archaic processes by utilizing the modern features in the software.

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### "Less than stellar" — 1.0/5

> **Steve** | *17 mai 2017* | Taux de recommandation : 1.0/10
> 
> **Avantages**: Product tracks accounts very well and includes a plethora of options for customer information.  The software is relatively easy to use and priced well.
> 
> **Inconvénients**: Their payment system integration was not compliant with PCI DSS standards at the time we used this product.  Big problem\!

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### "Sowco Water" — 5.0/5

> **Erica** | *13 octobre 2022* | Équipements publics | Taux de recommandation : 10.0/10
> 
> **Avantages**: This software is very easy to use and get the hang of. Tech support is top notch.
> 
> **Inconvénients**: Wish I could see the balances at first glance on shutoffs. Other than that, I don’t have many issues.
> 
> CUSI has great tech support. I think that’s yalls big positive😄

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### "Love the Team\!" — 4.0/5

> **Mandy** | *13 octobre 2022* | Organisme politique | Taux de recommandation : 9.0/10
> 
> **Avantages**: I love the customer service team\!  It's pretty easy to use, and lots of info for questions.
> 
> **Inconvénients**: The bugs that seem to keep popping up, the functions that we thought we had and then find out reports are not there
> 
> Great\! The overall experience is great. With every company there are glitches. But the techs try and get ya figured out as quickly as they can

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## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/12722/cbsw-ums-net)

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