TrueERP Software Suite

Commentaires: For the first time, I've found organization for my business. Inventory management was by far one of our biggest challenges and we could barely report accurately on the simplest of financials. TrueERP allowed us to track orders and make appropriate decisions based on our customer orders and real time figures.

Avantages: I am able to control inventory more accurately than we ever have so I can make sure I am ordering enough of the right products, which helps me ensure that products do not sit on the shelf. I can also finally trust that our accountant has real time numbers to work with when generating reports to give us a true and current glance at where we stand. We have also requested a few custom reports which were developed specifically for us, like software that comes with amenities!

Inconvénients: Integration with FedEx did take some time and we had to go back and forth with them for a while. Not - show stopper by any means, but definitely require more effort than we had anticipated.

Commentaires: In short, yes TrueERP has helped us manage the day to day business. It is a big program and it was a significant change overall. The past year has been a big adjustment and you guys are developing the Hire module for us. After those developments are complete it will be even more helpful. I would also give a higher rating for “Value for Money” once our additions are done and we can use the Hire module. I wouldn’t hesitate to recommend the software to anyone with experience in inventory software, otherwise, there is a bigger learning curve. Besides that, I would for sure! Personally, I would describe the software as user-friendly!

Avantages: Running different types of reports is so easy! The sort functions for lists and the ability to apply filters is also great!

Inconvénients: We have had problems loading some of our really big reports. We also found an issue with the auto-reorder functionality but they are fixing this for us now.

Commentaires: I would absolutely recommend TrueERP to a friend or colleague. ERP is user-friendly, has helped us with our daily business processes and I am always able to call to get real-time support.

Avantages: It's great from the accounting side because everything is linked! I also really like the ability to drill down into financials to easily be able to see where the numbers roll from.

Inconvénients: That you can't drill into locked transactions without changing the closing dates in the software preferences, but I know once we update to the latest version we will have an option to include data prior to the closing dates in the main financial reports. It would also be nice to have an access level that makes all previous months read-only.

Commentaires: We generally use ERP for our work flow, accounting and payroll and all functions work well for our business. It does not take too long to induct new staff in the use of ERP.

Avantages: I like the flexibility within ERP which allows each staff member to customize their preferences. We can amend the same listing to reflect what we individually find most useful.

Inconvénients: There are no major issues. Occasionally we need to amend our closing dates (past the nine months after year end) and that is a little frustrating. A longer length of time before instigating closing dates would be good.

Avantages: I have been using ERP for 15 years and have found it to be user friendly and has met our business needs. Whenever I have a basic question that needs answering, I am able to call support and generally my questions are answered.

Inconvénients: On the other hand, whenever my questions become more technical and more in-depth, I find that my questions aren't answered straight away and I end up chasing them for a response. The questions aren't always rectified.