--- description: HandsOn Connect : qu'en pensent les utilisateurs ? Lisez les avis clients sur HandsOn Connect, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: HandsOn Connect - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Gestion des bénévoles](/directory/10044/volunteer-management/software) > [HandsOn Connect](/software/128308/handson-connect) # HandsOn Connect Canonical: https://www.capterra.lu/software/128308/handson-connect Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/128308/handson-connect?page=2) > HandsOn Connect est une solution d'engagement des bénévoles flexible et évolutive visant à générer un impact mesurable au sein de votre communauté. > > Conclusion : 23 utilisateurs lui ont donné la note de **4.1/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise HandsOn Connect ? Organismes à but non lucratif, universités, centres de bénévolat, United Way, banques alimentaires, Habitat for Humanity, enseignement primaire et secondaire, entreprises. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.1/5** | 23 Avis | | Simplicité | 3.7/5 | D'après l'ensemble des avis | | Support client | 4.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.1/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.0/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Galaxy Digital - **Pays**: Asheville, É.-U. - **Fondé**: 2009 ## Contexte commercial - **À partir de**: 225,00 $US - **Type de licence**: (Essai gratuit) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Gestion des abonnements - Gestion des inscriptions - Gestion des événements - Portail libre-service ## Ressources d'aide - Chat ## Category - [Gestion des bénévoles](https://www.capterra.lu/directory/10044/volunteer-management/software) ## Logiciels similaires 1. [DonorPerfect](https://www.capterra.lu/software/2698/donorperfect-fundraising-software) — 4.5/5 (1384 reviews) 2. [Donorbox](https://www.capterra.lu/software/156860/donorbox) — 4.8/5 (624 reviews) 3. [Bloomerang](https://www.capterra.lu/software/131207/bloomerang) — 4.7/5 (1287 reviews) 4. [Neon CRM](https://www.capterra.lu/software/102088/neoncrm) — 4.3/5 (613 reviews) 5. [DonorSnap](https://www.capterra.lu/software/97513/donorsnap) — 4.6/5 (405 reviews) ## Avis ### "HOC is a commitment, but a good one." — 4.0/5 > **Annie** | *6 décembre 2017* | Taux de recommandation : 7.0/10 > > **Avantages**: The ease with which we can edit our public site and the ease with which non-admin staff can interact with the partner portal. The update to 3.0 made it so much better\! > > **Inconvénients**: The customer service could be better. Reporting could also be more intuitive. Upgrades could also be handled more efficiently. > > Ability to report on many aspects of our volunteer program, track everything from volunteer names to emergency contacts, recruit for positions more effectively, and have a great looking front end website. ----- ### "Robust Data Management of Volunteers, Business Partners and Nonprofits" — 4.0/5 > **Christina** | *22 mars 2017* | Gestion d'organisme à but non lucratif | Taux de recommandation : 7.0/10 > > **Avantages**: Able to customize for your needs and add other applications. Ability to run complex reports to understand data. > > **Inconvénients**: Limits on what you can do with your website (CMS) - you have to work within the templates provided. > > I mostly like Hands On Connect and find that it meets the needs of our large organization. We typically have 300 active occurrences - which is a lot of data to keep track of. The Salesforce platform takes time to learn how to use but once you are comfortable the ability to customize and create detailed reports is priceless. I have added several custom fields to help us manage our volunteers (emergency contact info, etc). I also use the Activities (tasks and meetings) feature a lot to keep track of meetings and items that need to get done. The technical support we receive from Customer support representative is great - the team responds quickly to requests and offers several drop in lab hours a week. We don't use the Salesforce nonprofit starter pack or other Salesforce plug ins (we chose to keep our volunteer database and donor database separate) but if you do already use a Salesforce application adding Hands on Connect would be really easy. I like that there is a large community of similar organizations that also use the system and that we can share tips and ideas for making our website more functional. The biggest downside is the time it takes to learn a new system and understanding how to be efficient. It is also difficult to train community partners to use the site, but recent updates have made the partner portal easier to use. I have had a lot of success getting college interns to volunteer to help manage our database and do data entry because they all want to learn how to use Salesforce. ----- ### "Hard to use program; support worse" — 1.0/5 > **Utilisateur vérifié** | *3 septembre 2018* | Gestion d'organisme à but non lucratif | Taux de recommandation : 0.0/10 > > **Avantages**: There is nothing about this program that is helpful, useful, or worth the money. > > **Inconvénients**: This is the most user-unfriendly program I have ever used. They have two separate admin portals, one that doesn't work, and the other is the most confusing admin portal I have ever seen. > > The only way to get a human being online is to threaten cancelling the contract. Then they only spend 30 minutes with training and then send you to a list of videos, most of which are out-of-date. ----- ### "Awesome tool for managing volunteers \&satistical data ,improve ease of use ." — 4.0/5 > **Doris** | *23 mars 2017* | Enseignement supérieur | Taux de recommandation : 9.0/10 > > **Avantages**: Accesible 24/7, volunteer matching and recruitment process, communication wth volunteers through emails and social media, ease of genertaing reports. > > **Inconvénients**: The screens for administrators-- letters are to small, information looks too congested/ confusing. Screen of homepage --when a partner organization opens its account page-- redistribute and design more appealing the presentation , easier to understand. > > Excellent features are: creating data bases, reports, attenace lists,publishing opportunities and ability to generate information for social media. Volunteers mostly find registration process easy. Many have suggested improving the graphic art presentation to make it more appealing and easier to follow the sequence for creating a profile. Non Profit orgnizations frequently lack technological expertise and limit the use of the platform, requiere tecnical assistance and tutorials. Language somtimes hinder ease of use. Would need spanish version. Changes to the platform or simply adding new features many times scare off users and create concerns of losing data and the need for retraining. Thus, changes need to be planned with adequate time frames and enough technical assistance so that the action centers can plan the way they will support the partner organizations.. ----- ### "Our Volunteer Data is now on another level" — 4.0/5 > **Kassi** | *27 mars 2017* | Gestion d'organisme à but non lucratif | Taux de recommandation : 8.0/10 > > **Avantages**: Organized data Built on Salesforce Great support with labs and support tickets > > **Inconvénients**: If you don't know Salesforce, it can be a challenge to pick up at first. > > We started using Hands on Connect in 2015. While there was a steep learning curve because most of us had never used Salesforce, we are really in a groove now. We have organized clean data now and able to report on things that we never were able to--including, type of volunteering, average volunteer hours, demographics, etc. We also now are much more confident that our volunteer reporting does not include duplicate volunteers. As the Director of Volunteer Services I can also keep my eye on reporting and see where our 30+ staff are with volunteer reporting and reach out if needed. As a national organization, we are using Salesforce in other departments as well, so we are able to see if a volunteer has been a hostel guest, is a member of our organization (we have a membership program) and soon if they have donated. ----- Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/128308/handson-connect?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/128308/handson-connect) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées