---
description: BananaDesk : qu'en pensent les utilisateurs ? Lisez les avis clients sur BananaDesk, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
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title: BananaDesk - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels pour auberges de jeunesse](/directory/31457/hostel-management/software) > [BananaDesk](/software/128589/bananadesk-pms)

# BananaDesk

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> BananaDesk est une plateforme de réception simple conçue pour les auberges de jeunesse, les bed and breakfast et les petits hôtels.
> 
> Conclusion : 61 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise BananaDesk ?

BananaDesk est destiné aux auberges de jeunesse, aux bed and breakfast et aux petits hôtels.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.7/5** | 61 Avis |
| Simplicité | 4.8/5 | D'après l'ensemble des avis |
| Support client | 4.7/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.5/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: SafeHostel
- **Pays**: Doral, É.-U.
- **Fondé**: 2011

## Contexte commercial

- **À partir de**: 29,00 $US
- **Type de licence**:  (Essai gratuit)
- **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500
- **Déploiement et plateformes**: Cloud, SaaS, web
- **Langues**: anglais, espagnol
- **Pays disponibles**: Allemagne, Australie, Brésil, Canada, Mexique, États-Unis

##  Fonctionnalités

- Booking Management
- Gestion de l'expérience invité
- Gestion de la réception
- Gestion des biens
- Gestion des calendriers
- Gestion des canaux
- Gestion des employés
- Gestion des réservations
- Intégration GDS et OTA
- Logiciels d'expérience client
- Réservation en ligne
- Third-Party Integrations

## Intégrations (1 au total)

- Meta for Business

## Ressources d'aide

- Service client/e-mail
- Support téléphonique
- Chat

## Category

- [Logiciels pour auberges de jeunesse](https://www.capterra.lu/directory/31457/hostel-management/software)

## Catégories connexes

- [Logiciels pour auberges de jeunesse](https://www.capterra.lu/directory/31457/hostel-management/software)
- [Logiciels de gestion hôtelière](https://www.capterra.lu/directory/20031/hospitality-property-management/software)
- [Logiciels pour motels](https://www.capterra.lu/directory/32584/motel/software)

##  Logiciels similaires

1. [WebRezPro](https://www.capterra.lu/software/113348/webrezpro) — 4.6/5 (211 reviews)
2. [Sirvoy](https://www.capterra.lu/software/103570/sirvoy-booking-system) — 4.7/5 (301 reviews)
3. [Cloudbeds](https://www.capterra.lu/software/158839/cloudbeds) — 4.3/5 (337 reviews)
4. [Little Hotelier](https://www.capterra.lu/software/144307/little-hotelier) — 4.0/5 (220 reviews)
5. [Newbook](https://www.capterra.lu/software/144942/newbook) — 4.6/5 (45 reviews)

## Avis

### "Amazing site to use" — 5.0/5

> **Justin** | *6 août 2019* | Hôtellerie | Taux de recommandation : 10.0/10
> 
> **Avantages**: Our hotel starting using this for 3rd party reservation and it has been amazing. Very easy to use and look at guest booking and modify payments if i need to.
> 
> **Inconvénients**: There is nothing wrong with this software. Easy to use\! No complaints

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### "The best software for small/medium properties, trust me I've looked\!" — 5.0/5

> **Dhruv** | *7 mai 2019* | Hôtellerie | Taux de recommandation : 10.0/10
> 
> **Avantages**: Banadesk is as close as it comes to being the perfect balance between- ease of use, affordability, efficiency and reporting. &#10;Their customer service is one of the best I've come across&#10;Very easy for new members of the team to pick up&#10;Works great even when the internet connection isn't the best&#10;The interface is genius. Intuitive, all the basic functions present and very difficult to mess up.
> 
> **Inconvénients**: Some higher end functions would be highly appreciated and I'd be willing to pay extra for them. Things like automated emails to guests, a phone app to quickly check and update bookings, automatic rate changes depending on real time occupancy.
> 
> I've been using banadesk across 3 properties and for the last 4 years. They're fantastic and consistent. All my teams have loved using it and have sometimes even requested me to go back to banana desk when we started using other softwares. &#10;A few additional features like the ones mentioned above would be great, but I hear they're working on adding them. I've used products that have all these functionalities and they are helpful, however, I always ended up coming back to banadesk because of its ease of use. If they added a few more functionalities, banana desk would be way above the rest.

-----

### "Easy for a little hotel" — 3.0/5

> **mariana** | *23 avril 2019* | Aviation et industrie aéronautique | Taux de recommandation : 7.0/10
> 
> **Avantages**: Its easy and very simple to handle. Very easy to teach how to use it.
> 
> **Inconvénients**: The movements i need to make are slow.&#10;If you make an error it doesn't prevent it.
> 
> Its easy and simple. However for some things is too simple. Things i dont like and you need to improve:&#10;1- If the hotel is full and i need to make room changes, for instance: a couple in room 1 change it for a couple in room 4, i have to make room on room 1 to put 4 but i DONT KNOW WHERE TO HANG the couple of room 1 meanwhile....this is a problem.&#10;2- In the case i am doing many movements of rooms of a group, for instance, put Smith x Garcia, then i want to put Trump on Bush room, i start doing movements, in the case i make a mistake on the dates i drop the reservation, the system doesn't alert anything...like "are you sure you want to move Trump to 1st may"? If the original dates were others...how can i tell i am not making wrong? Once you drop the reservation on a wrong date, you want to check, and dates inside the detail have changed\!\!\!\! without alerting anything....So that could be a super mess...&#10;3- The system doesn't import rate conditions. &#10;4- If i create a grupal reservation "adding passengers" to a main one, and once the group check in, i cannot check out only one room a night before. Also, if i add a night in the future to a main reservation, once they leave the hotel for the first time, it doest allow me to check out them in the system until they check out for the last time.

-----

### "Excellent PMS Software for Hostels" — 5.0/5

> **Zaeem** | *23 mai 2019* | Hôtellerie | Taux de recommandation : 10.0/10
> 
> **Avantages**: - Drag and drop nature of the calendar&#10;- Simple, intuitive interface of the reservation view&#10;- Very easy to move bookings around&#10;- Searching bookings and transactions is quick and easy&#10;- Very cost effective
> 
> **Inconvénients**: - A little fiddly to change rates quickly, for short periods&#10;- No immediate count of occupancy in the calendar&#10;- No revenue management options
> 
> We use Bananadesk to manage bookings from multiple sources for a 45 bed hostel. Their support is very responsive to any questions and can even be reached via a chat window. Getting Bananadesk up and running was very easy and it integrates well with our channel manager, MyAllocator.

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### "Wouldn not change it at this point." — 5.0/5

> **Carolina** | *24 mars 2019* | Hôtellerie | Taux de recommandation : 9.0/10
> 
> **Avantages**: - It is very user friendly. &#10;- Easy to move guests around  if they change rooms. &#10;- Makes distribution for groups very easy to see and change if needed. &#10;-  Dashboard helps a lot.&#10;- They have help me changing little things like not letting my staff do checkins (or checkouts) if there is a balance. They do try to help personalizing stuff if needed.
> 
> **Inconvénients**: - Is very easy to get duplicates in my guests database. (same person with 3 different records). &#10;- Not being able to use a private room as a dorm if needed. &#10;- I wish i could use their channel manager but it does not allow to change rates in different channels \[yet\] so this stops us for now.  &#10;- It would be great if i could keep a better track of my physical inventory in the system.
> 
> I have been working with bananadesk for 5 years already and i am happy with them. Although there is a lot of things they can still add, i am confident they are working on it. Is a very easy system to teach and to work with. We got to them after using pen and paper so they were lifesavers for us.

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## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/128589/bananadesk-pms)

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