--- description: eRSP : qu'en pensent les utilisateurs ? Lisez les avis clients sur eRSP, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: eRSP - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de planification pour cabinets médicaux](/directory/30027/medical-scheduling/software) > [eRSP](/software/129443/ersp) # eRSP Canonical: https://www.capterra.lu/software/129443/ersp Page : 1/5\ Suivant: [Page suivante](https://www.capterra.lu/software/129443/ersp?page=2) > eRSP est un logiciel cloud d'aide à domicile facile à adapter pour les soins complémentaires, les besoins spéciaux, l'aide à la vie autonome et les soins spécialisés. > > Conclusion : 99 utilisateurs lui ont donné la note de **4.2/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.2/5** | 99 Avis | | Simplicité | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Kaleida Systems - **Fondé**: 1999 ## Contexte commercial - **À partir de**: 200,00 $US - **Type de licence**: (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Accès mobile - Conforme HIPAA - Emplacements multiples - Facturation - Gestion de la communication - Gestion de la conformité - Gestion des calendriers - Gestion des clients - Gestion des dossiers patients - Gestion des employés - Gestion des enseignants et du personnel scolaire - Gestion des plans de soins - Gestion des réclamations - Gestion des évaluations - Graphiques - Planification - Portail libre-service - Rappels - Rapports et statistiques - Rendez-vous récurrents - Système d'intervention médicale - Third-Party Integrations ## Intégrations (27 au total) - ADP GlobalView Payroll - ADP Workforce Now - Availity - CareAR - CareAcademy - CyberPay - DailyPay - Dynamics 365 - Dynamics 365 Customer Insights - Dynamics Billing - HHAeXchange - Kronoscope - Netchex - Netsmart Helper - Paychex Flex ... et 12 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels de planification pour cabinets médicaux](https://www.capterra.lu/directory/30027/medical-scheduling/software) ## Catégories connexes - [Logiciels de planification pour cabinets médicaux](https://www.capterra.lu/directory/30027/medical-scheduling/software) - [Logiciels pour maisons de repos](https://www.capterra.lu/directory/30812/home-care/software) - [Logiciels pour aide à domicile](https://www.capterra.lu/directory/10034/assisted-living/software) - [Logiciels pour maisons de repos](https://www.capterra.lu/directory/10036/home-health-care/software) ## Logiciels similaires 1. [AxisCare](https://www.capterra.lu/software/135068/non-medical-homecare-scheduling) — 4.6/5 (729 reviews) 2. [ShiftCare](https://www.capterra.lu/software/1016141/shiftcare) — 4.6/5 (144 reviews) 3. [CareSmartz360](https://www.capterra.lu/software/147660/caresmartz360) — 4.8/5 (181 reviews) 4. [InMyTeam](https://www.capterra.lu/software/215860/inmyteam) — 4.6/5 (85 reviews) 5. [AlayaCare](https://www.capterra.lu/software/147424/alayacare) — 4.1/5 (188 reviews) ## Avis ### "User friendly solution" — 5.0/5 > **Laura** | *25 mars 2025* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10 > > **Avantages**: That it is an all-in-one solution for my small healthcare company including EVV which is required by all the payers we have contracts with. > > **Inconvénients**: The cyber attack last year was scary and there was no option to do anything other than keep track of all the scheduling, payroll hours and billing on paper during the outage. > > I have no complaints about eRSP. Their customer service is excellent whenever I have a new issue to overcome and they are very quick to respond to and resolve requests. ----- ### "ATHCS & eRSP" — 4.0/5 > **tammy** | *17 février 2025* | Santé, bien-être et fitness | Taux de recommandation : 8.0/10 > > **Avantages**: I like the fact that even though there has been known issues, the team is working to resolve and move forward with a better product for consumers. > > **Inconvénients**: Although it is getting better, customer service response times. > > Overall, the product has worked great for ATHCS. There have been some highs and lows throughout our partnership, I do feel that things are on the right track. ----- ### "Improving performance, resubmits needs a work around" — 3.0/5 > **Angelica** | *23 avril 2025* | Hôpitaux et soins de santé | Taux de recommandation : 4.0/10 > > **Avantages**: Client and caregiver profile designs are amazing. The amount of data we are able to collect and store for client care matching is incredibly helpful. Management reports and tasks are an essential tool for tracking KPI's > > **Inconvénients**: Billing issues, the inability to open previous claims without an eRSP rep for resubmissions. App issues with clocking. > > I see the efforts made to improve efficiency and software issues. With the change health and eRSP hack, there were no contingency plans in place for resubmissions/billing. We are still struggling to rebill 2024 claims. There have also been issues with EVV and eRSP. ----- ### "User Friendly EVV System\!" — 4.0/5 > **Kacey** | *23 avril 2025* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10 > > **Avantages**: Ease and navigation of each area, Absolutely LOVE Global Features too\!\!\! > > **Inconvénients**: One issue was if someone was made inactive but still logged on to the app; the Caregiver could still clock in and or still be in the visit. I wished there were a hard stop for that. > > Overall, great system and very easy to use. And the development team is always trying to keep up with demands and create new features. ----- ### "Improved Features and Excellent Support" — 5.0/5 > **Joy** | *25 février 2025* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10 > > **Avantages**: What I love most about our ERSP is how user-friendly and efficient it is. It’s the perfect solution not just for our office staff and team, but also for our caregivers. The built-in scheduling, billing, and payroll features make everything so easy to access and use. It simplifies our workflow, saves time, and ensures everything runs smoothly. The software’s design and functionality truly make a difference in our daily operations\! > > **Inconvénients**: While the software is highly efficient and user-friendly, one drawback is the limited access to customer service. It can be challenging to get someone on the phone right away when assistance is needed. Having more immediate support would make the experience even better. However, our account rep has been amazing at returning calls and setting up Zoom calls as needed, which has been a huge help\! > > My overall experience with ERSP so far has been great. We were with this software about a year ago and have recently returned, and I have to say, the new added features have made it even better than before. The improvements have enhanced its functionality and made it even more user-friendly. We’re very pleased with the progress and how well it meets our needs. ----- Page : 1/5\ Suivant: [Page suivante](https://www.capterra.lu/software/129443/ersp?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/129443/ersp) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées