---
description: DYL : qu'en pensent les utilisateurs ? Lisez les avis clients sur DYL, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: DYL - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Gestion des leads](/directory/30017/lead-management/software) > [DYL](/software/130022/dial-your-leads)

# DYL

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> Système téléphonique VoIP tout-en-un avec automatisation des ventes. Inclut la gestion des leads, les SMS et les appels de campagne.
> 
> Conclusion : 51 utilisateurs lui ont donné la note de **4.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise DYL ?

Secteurs : Pour les assurances, les banques, la finance, l'immobilier, l'éducation, le droit, le B2B, le recrutement et les entrepreneurs.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.0/5** | 51 Avis |
| Simplicité | 4.2/5 | D'après l'ensemble des avis |
| Support client | 3.8/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 3.7/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.3/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: DYL
- **Pays**: Marina del Rey, É.-U.
- **Fondé**: 2009

## Contexte commercial

- **À partir de**: 75,00 $US
- **Public cible**: 2–10, 11–50, 51–200, 201–500
- **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais
- **Pays disponibles**: États-Unis

##  Fonctionnalités

- Campagnes de drip marketing
- Distribution de leads
- Fonctions pour secteur de l'assurance
- Gestion des campagnes
- Gestion des contacts
- Gestion des leads
- Gestion des pipelines
- Gestion du pipeline de ventes
- Lead nurturing
- Mesure des performances
- Saisie de leads
- Segmentation de leads
- Suivi des interactions

## Ressources d'aide

- Chat

## Category

- [Gestion des leads](https://www.capterra.lu/directory/30017/lead-management/software)

## Catégories connexes

- [Gestion des leads](https://www.capterra.lu/directory/30017/lead-management/software)
- [Lead nurturing](https://www.capterra.lu/directory/31563/lead-nurturing/software)
- [Logiciels d'expérience client](https://www.capterra.lu/directory/2/customer-relationship-management/software)
- [Logiciels de suivi commercial](https://www.capterra.lu/directory/32744/sales-tracking/software)
- [Logiciels de CRM pour assureurs](https://www.capterra.lu/directory/32554/insurance-crm/software)

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## Avis

### "Great features with horrible service and tech support and no refunds" — 1.0/5

> **Rich** | *4 décembre 2018* | Assurance
> 
> **Avantages**: The features they offer are great.  The people in customer service can be nice sometimes but everything else is poor at best
> 
> **Inconvénients**: Quality is poor, no return calls, no refunds for poor quality and service.  Do not pay for a year of service and if you do and find the quality is horrible they will not refund any money if you cancel service.
> 
> Technical support for VOIP service is always busy and can't trouble shoot.  I leave a message with an employee to have a tech call me and no return call.  I have to call back the next day and sometimes it takes two days to reach them.  Once I reach them we do the same trouble shooting to resolve the issue for the afternoon but the problem of bad call quality, ghost ringing, causing internet website issues, answering system cutting clients voice messages off. Management team treating me poorly on a recorded phone line, no return calls.  The software platform is some of the best in the industry so if they could ever make their system work it would be awesome.  They also try and get a years service paid upfront and give a discount to do so but if their system doesn't work once the year is paid upfront and that client wants to cancel DYL won't refund any of that years money.  I signed up in January and paid a year upfront.  February I wanted to cancel do to all the technical issues and they said I could cancel but they wont refund any money.  Worst company I've ever done business with.

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### "So-So service" — 4.0/5

> **Lacey** | *26 avril 2022* | Assurance | Taux de recommandation : 2.0/10
> 
> **Avantages**: You could quickly and easily get someone on the line to help with an issue, but resolving the issue was what was difficult.
> 
> **Inconvénients**: Once we switched to another phone system/ carrier, the company would not let us keep our recorded calls between our agency and the client. If we need a call log, we still have to call them to get the record.
> 
> They were fantastic at the beginning, but after parting ways it was like war to get anything from them.

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### Avis — 5.0/5

> **Jacob** | *24 janvier 2013*
> 
> In insurance we have way too much inputting involved in keeping track of customers.  I've tried a number of other software programs that were designed to keep my prospects and clients organized. At the end of the day all the other database managment programs just gave me more work and i was loosing track of quality people who wanted what my Insurance Agency could offer them. &#13;&#10;&#13;&#10;I found DYL as a referral from another successful Agent who used them specifically for internet leads. I jumped right in and was immediately making multiple calls to my leads without even having to log in to the system\! I soon found out that I was too efficient dialing out to my prospects and I needed to purchase less leads because i was drowning in all the appointments, new business and follow ups that were a result of my consistent calling activity. &#13;&#10;&#13;&#10;Next, I loaded spreadsheets into DYL and it was the easiest process that you could ever imagine. I don't even have to Map out where all my clients information goes, it pulls my headers and prefills them for me so all if have to do is press the upload button, then the call button, then I'm attacking my spreadsheets. This gave me great versitility for my staff to make phone calls without having to dial the phone. It has helped keep me organized and the system's main advantage over everything else out there is that it is easy to use\! I would conservately say DYL has helped me close 50% more leads by keeping all my leads in one place, and holding me accountable to calling them.  &#13;&#10;&#13;&#10;Honestly, I have no idea what me or my staff would do if they didn't have access to the massive database i've built in DYL. We've literally gone paperless because we have all information i need to quote in one place. I can look up people by phone number, lastname or by folder. Everything is Organized, simple, user friendly and effective. I now have one phone system and I can't wait until I get a bigger office so I can utilize the DYL system for my business to a greater capacity. There is nothing out there like DYL and I'm just blessed to have them on my team. They are always cutting edge, userfriendly, simple and fun to use\!

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### "Best office tool we've ever had" — 5.0/5

> **Tom** | *22 janvier 2019* | Assurance | Taux de recommandation : 9.0/10
> 
> **Avantages**: I have used several phone systems over the years. I evened switched to twice to other providers while with DYL thinking that I could find a better phone system. I quickly came back both times. DYL is hands down the most user friendly and best office tool that we have. The ability to text (with pictures) and to have the last 5 years of call recordings of every phone conversation has saved my office multiple times from potential E\&amp;O issues. With the workflow, DYL is now also the best way to ensure that my sales staff are following up on leads correctly and efficiently. It takes most of the repetition and thought out of our follow ups. DYL is hands down the best all in one solution for my office.
> 
> **Inconvénients**: Sometimes the software can be glitchy. Despite this, it is far less glitchy than any other provider out there.

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### "Great tool for a sales environment" — 5.0/5

> **Mallory** | *22 janvier 2019* | Assurance | Taux de recommandation : 10.0/10
> 
> **Avantages**: I've been with DYL for over 4 years. I love that texting, faxing, lead management, and dialing is all in one place. They launched workflows that I'm still implementing. It's definitely helped me keep a pulse on my employee's productivity. &#10;&#10;The best thing I did was put my phones on one internet connection and computers on another. Our connection sounds great and we've only dropped a handful of times in the past few years.
> 
> **Inconvénients**: I love the app on the cell phone. It's a little finicky at times but it does the job. The only thing I don't like is that when you click to dial a missed call from thee call  log it calls their primary number instead of the one they called from. You have to double check to see which one they called from.

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## Liens

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