--- description: WHMCS : qu'en pensent les utilisateurs ? Lisez les avis clients sur WHMCS, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: WHMCS - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de facturation](/directory/30015/billing-and-invoicing/software) > [WHMCS](/software/130157/whmcs) # WHMCS Canonical: https://www.capterra.lu/software/130157/whmcs Page : 1/6\ Suivant: [Page suivante](https://www.capterra.lu/software/130157/whmcs?page=2) > Logiciel de facturation pour les hébergeurs et les développeurs web. Pour créer des factures professionnelles. Clients et utilisateurs illimités. > > Conclusion : 112 utilisateurs lui ont donné la note de **4.1/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.1/5** | 112 Avis | | Simplicité | 3.9/5 | D'après l'ensemble des avis | | Support client | 3.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: WebPros International GmbH - **Pays**: Schaffhausen, Suisse - **Fondé**: 2000 ## Contexte commercial - **À partir de**: 18,95 $US - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500 - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Royaume-Uni, Suisse, États-Unis ## Fonctionnalités - Base de données de contacts - Factures personnalisables - Rappels - Traitement des paiements ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de facturation](https://www.capterra.lu/directory/30015/billing-and-invoicing/software) ## Logiciels similaires 1. 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For the well established company like WHMCS that's something that they need to consider about. > > Best of all for Automation and Billing. ----- ### "It is not perfect but there is nothing better" — 4.0/5 > **Utilisateur vérifié** | *20 mai 2022* | Logiciels | Taux de recommandation : 10.0/10 > > **Avantages**: WHMCS can perform all basic and advanced functions for hosting billing needs. The big advantage is the ability to easily edit and create add-ons using PHP. At the same time, there is good and friendly support. > > **Inconvénients**: WHMCS is very buggy and some features aren't very well developed. > > WHMCS is not perfect but there is nothing better yet. ----- ### "Never Again\!" — 1.0/5 > **Mitchell** | *15 avril 2022* | Marketing et publicité | Taux de recommandation : 0.0/10 > > **Avantages**: I use to believe WHMCS was the Bees Knees until I figured out how limited the software actually is \& how support for the platform has completely dissolved. > > **Inconvénients**: I could write a whole essay on how horrible WHMCS is, unless you're just needing a basic billing/support ticketing system. (Read my Review on SuiteDash) - The support is next to criminal in that you submit a support ticket, then you don't hear back for several days. In addition to that, if you're looking to do almost anything else other than invoicing \& support tickets, do yourself a favor \& forget it. WHMCS is one of the most limited platforms on the market unless you want to hire a PHP/HTML/CSS professional to make the look \& functionality of your WHMCS installation not look like it crawled out of the computer from the Twilight Zone Episode "From Agnis With Love" - STAY AWAY - unless you think you'll be the next big hosting company, then go for it\! ----- ### "Flexibility, but at a cost" — 5.0/5 > **Dave** | *4 septembre 2019* | Services et technologies de l'information | Taux de recommandation : 5.0/10 > > **Avantages**: Most of the features really do just work, at least if you have an understanding of what WHMCS will and will not do for you. It's flexible, extendable, and for the most part is reasonably well documented. It is great that you can resell tons of different servers all from one WHMCS platform, although they definitely do have their favourites. > > **Inconvénients**: The support team has been a mixed bag at best. Not every interaction has been negative, but not a lot have been great experiences. One simple example from a little while ago that exemplifies the problem: a WHMCS update broke catastrophically. It turned out to be a minor bugfix (and required security hotfix) used a new PHP function that was not supported on all versions of PHP their website claimed they support. I contacted WHMCS and their only remedy was to upgrade PHP. I know supporting older versions of products is a pain, and they had already announced the next major version would not run on my version of PHP, but this bugfix was specifically still supposed to be supported. There was not even any opportunity to revert to a working version as the upgrade made non-reversible changes to the database schema (restoring a database backup was possible, but this would undo any customer-initiated changes in the days it took to understand what was happening, so this was not viable). Prior to the acquisition (many years ago) their support team was excellent but it has been a hit-or-miss experience of late. End-users (my customers) tend to find the overall experience with the default theme difficult to navigate. Now in fairness I do tend to attract less technical users who need a bit more hand-holding in general, but even simple concepts like paying an invoice are hit and miss whether users figure it out. One example, paying multiple invoices at once generates an extra invoice that > > I realize my Cons is a lot longer than my Pros section, don't let me mislead you, we still use it here and I would cautiously recommend WHMCS as long as prospective users understand what they're getting into. All in all it works, it is so widely used that many customers are familiar enough with it that it smooths over the quirks, and it is very \*very\* flexible and extendable. ----- ### "Very powerful, very complicated." — 4.0/5 > **Martin** | *15 mai 2022* | Internet | Taux de recommandation : 7.0/10 > > **Avantages**: The software does virtually everything you need it to do, and with the addition of "addon" modules, WHMCS is very customisable. > > **Inconvénients**: It is very complicated, with a steep learning curve. > > My experience with WHMCS has been largely positive. Once it's setup and running it works very well. The software is under active development and the help files, documentation and forum are very helpful. The support staff are very helpful and the forum usually has the answer to any questions. ----- Page : 1/6\ Suivant: [Page suivante](https://www.capterra.lu/software/130157/whmcs?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/130157/whmcs) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées