--- description: Club Automation : qu'en pensent les utilisateurs ? Lisez les avis clients sur Club Automation, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Club Automation - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion de club](/directory/30215/club-management/software) > [Club Automation](/software/130770/club-automation) # Club Automation Canonical: https://www.capterra.lu/software/130770/club-automation Page : 1/4\ Suivant: [Page suivante](https://www.capterra.lu/software/130770/club-automation?page=2) > Club Automation réinvente la gestion des clubs. Du front-desk au back-office, ce produit vous met en contact avec ce qui compte le plus, vos membres. > > Conclusion : 77 utilisateurs lui ont donné la note de **4.1/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Club Automation ? Son marché cible est celui des clubs de santé et de remise en forme qui souhaitent automatiser bon nombre de leurs processus, notamment les inscriptions, la paie, les abonnements, l'utilisation en ligne, etc. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.1/5** | 77 Avis | | Simplicité | 4.2/5 | D'après l'ensemble des avis | | Support client | 4.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.9/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.0/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Daxko - **Pays**: Birmingham, É.-U. - **Fondé**: 2006 ## Contexte commercial - **À partir de**: 1,00 $US - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Accès mobile - Automatisation du marketing - Base de données de membres - Communication avec les membres - Facturation - Gestion d'équipe - Gestion de la communication - Gestion de site web - Gestion des abonnements - Gestion des applications - Gestion des calendriers - Gestion des contrats/licences - Gestion des cotisations - Gestion des cours - Gestion des employés - Gestion des inscriptions - Gestion des visiteurs - Gestion des événements - Planification - Planification des cours - Portail client - Portail des membres - Rappels - Renouvellement d'abonnements - Répertoire de membres - Réservation en ligne - Suivi des présences - Third-Party Integrations - Traitement des paiements - Types de membres - e-mail marketing ## Intégrations (2 au total) - Conversica - QuickBooks Online Advanced ## Ressources d'aide - Service client/e-mail - Support téléphonique - Support 24/7 (réponse directe) ## Category - [Logiciels de gestion de club](https://www.capterra.lu/directory/30215/club-management/software) ## Catégories connexes - [Logiciels de gestion de club](https://www.capterra.lu/directory/30215/club-management/software) - [Logiciels de gestion salle de sport](https://www.capterra.lu/directory/30910/fitness/software) - [Gestion des abonnements](https://www.capterra.lu/directory/20045/membership-management/software) - [Logiciels de CRM pour le secteur médical](https://www.capterra.lu/directory/30976/healthcare-crm/software) - [Logiciels pour clubs de sport](https://www.capterra.lu/directory/33276/gym-management/software) ## Logiciels similaires 1. [bsport](https://www.capterra.lu/software/197172/bsport) — 4.3/5 (328 reviews) 2. [Jackrabbit Gymnastics](https://www.capterra.lu/software/172591/jackrabbit-gymnastics) — 4.6/5 (369 reviews) 3. [Hapana](https://www.capterra.lu/software/143341/hapana) — 4.4/5 (96 reviews) 4. [ClubRight](https://www.capterra.lu/software/160550/club-right) — 4.8/5 (182 reviews) 5. [Punchpass](https://www.capterra.lu/software/133857/punchpass) — 4.8/5 (183 reviews) ## Avis ### "Club Automation Review" — 5.0/5 > **Abraham** | *10 août 2025* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10 > > **Avantages**: Club Automation is easy to use, with a clean, intuitive interface that makes daily tasks simple. Because it’s cloud-based, I can access it anywhere, and it’s proven to be stable and reliable with no noticeable lag when navigating between links. The member app works well and offers a smooth user experience. The integrated Brivo 24/7 door access system has been rock-solid, continuing to work even when the internet is down, which gives me peace of mind. > > **Inconvénients**: The CRM system could be stronger, though it’s clear the team is actively making improvements. I already have access to the new scheduling system in beta, and once it’s fully rolled out, I expect it will be a great upgrade to the platform. > > My overall experience with Club Automation has been very positive. It’s easy to use, cloud-based, and stable, with no lag when navigating links. The member app works well, and the Brivo 24/7 door access system is reliable, even without internet. Their U.S.-based customer service team is great to work with—responsive, friendly, and knowledgeable. While the CRM system could be stronger, improvements are underway. I already have access to the new scheduling system in beta, and it looks promising. It’s clear they are continuing to invest in the software, and those investments are making a noticeable difference in performance and usability. ----- ### "Great Software, Better People" — 5.0/5 > **Connor** | *16 décembre 2025* | Santé, bien-être et fitness | Taux de recommandation : 9.0/10 > > **Avantages**: All supporting staff were fantastic, from the initial sales team to the implementation team and ongoing support staff\! The software itself strikes a good balance of being both user friendly, and powerful enough to dive into the details. It's tailored well to your club and its unique needs, while also allowing your team the ability to continue customizing it as time goes on. > > **Inconvénients**: There can be small quirks here and there. Bugs pop up on occasion, and sometimes the user-friendly design can feel as though it limits your ability to have granular control of everything. However, bug fixes roll out regularly, and anything that might drastically effect you is handled quickly by the service team. As with any software, many times the limiting factor is your proficiency, not the software itself. More often than not, our ability to take a specific action is limited by our understanding of the software, not its actual capabilities. > > Club Automation has been a game changer for our teams in so many ways. There are many stand out qualities, but above all else their team and quality of service is exceptional. From the moment you express interest, to ongoing day-to-day support and updates, you will be prioritized and cared for. ----- ### "Comprehensive Features & Great Customer Support\!" — 5.0/5 > **Adam** | *30 mars 2026* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10 > > **Avantages**: This product easy to use and encompasses most of our business needs. The support team is professional and responsive. I love that I can view my personal and team's schedule all in one location. > > **Inconvénients**: Having to choose "confirm" from the prompt when making appointments takes additional time. I was also interested in the Club Automation 2.0 version, but our site was not chosen to roll out the new platform yet. Hopefully soon\! > > Overall I am very pleased with Club Automation. The system allows me to make changes or edits to my schedule from anywhere. It is visually easy to use. Encompasses all of the data we need in the appropriate fields. I like the ability to generate reports for member data, payments, and utilize check in history. Member support has always been able to solve any issue or mistake I've needed their assistance on fixing. Would highly recommend their services to others. ----- ### "TOTAL FAIL" — 1.0/5 > **Drew** | *4 février 2026* | Santé, bien-être et fitness | Taux de recommandation : 0.0/10 > > **Avantages**: There are essentially no meaningful positives. While the system can technically process payments and control access, those are baseline requirements that nearly every modern platform handles more efficiently. Any functionality it offers is negated by how difficult, slow, and frustrating it is to use in real-world operations. > > **Inconvénients**: Club Automation is one of the most inefficient, outdated, and frustrating business systems I have ever used. The interface is clunky and unintuitive, simple tasks take far too many steps, and even minor changes often require submitting support tickets instead of being self-managed. Billing is rigid and error-prone, reporting is unreliable and difficult to extract useful data from, and access control issues create unnecessary risk and member frustration. Support is slow, inconsistent, and frequently unhelpful, especially when problems are time-sensitive. Costs are high, add-ons are constant, and the system feels designed to lock you in rather than help you operate efficiently. > > This platform has been a major operational burden. Club Automation actively slows down business, creates avoidable problems, and consumes time that should be spent running and growing a gym. It is completely unsuited for modern, automated, or staffless facilities and feels stuck in an outdated corporate mindset. I would strongly caution any gym owner against using this system. There are far better, more flexible, and more user-friendly solutions available, and choosing Club Automation was a mistake I would not repeat. ----- ### "Auto-redeeming sessions based on check-in / More options for deletions of packages" — 4.0/5 > **Allen** | *10 décembre 2025* | Santé, bien-être et fitness | Taux de recommandation : 7.0/10 > > **Avantages**: Customization of the POS System, Digital Contracts, Linking of accounts, Fast Customer Service Response > > **Inconvénients**: Auto-redeeming sessions based on check-in are not offered. Happy to hear the company is looking into it. Wish there were another option to remove a package without deleting and giving credit only. For example, let's say a wrong package was selected but wasn't paid for due to an error by the front desk employee. If no payment was taken, and when the package is deleted, it auto puts a credit on the account the package is worth. Wish there were another way to delete the error transaction altogether without automatically giving an internal credit. > > Overall, I like using the software and working with customer service. Appreciate the fast response when our company has a question or needs further assistance with a specific account. ----- Page : 1/4\ Suivant: [Page suivante](https://www.capterra.lu/software/130770/club-automation?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/130770/club-automation) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées