GiveSmart

GiveSmart

par GiveSmart

Qui utilise GiveSmart ?

Les organismes à but non lucratif, les écoles privées et les hôpitaux.

Description de GiveSmart

Community Brands a rassemblé les technologies d'événements de collecte de fonds les plus avancées et les plus innovantes avec GiveSmart, Gesture et 501 Auctions. Cette nouvelle plateforme combinée regroupe des fonctionnalités de pointe et une gamme de services d'envergure internationale pour simplifier les événements de collecte de fonds et aider les œuvres caritatives à atteindre leurs objectifs.

Informations sur GiveSmart

GiveSmart

http://www.givesmart.com/

Fondé en 2009

Prix de GiveSmart

GiveSmart n'est pas disponible en version gratuite mais propose un essai gratuit.

157212

Version gratuite

Non

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Service de support permanent (réponse directe)

Support en horaire de bureau

En ligne

GiveSmart - Fonctionnalités

Logiciels de billeterie
Billetterie en ligne
Billetterie mobile
Billetterie sur place
Borne de billeterie
Cartes d'abonnement
Courtage de billets
Gestion de site web
Gestion des concessions
Gestion des données client
Gestion des employés
Gestion des promotions
Impression à domicile
Lecture de codes-barres et de tickets
Plan de salle
Point de vente
Réservations de billets
CRM
Don récurrent
Dons par SMS
Découverte de donateurs
Gestion des abonnements
Gestion des bénévoles
Gestion des campagnes
Gestion des donateurs
Gestion des dons
Gestion des enchères
Gestion des promesses de don
Gestion des subventions
Gestion des événements
Gestions des anciens élèves
Suivi des contributions
Traitement des paiements
Billetterie
Budgétisation
Conférences/Conventions
Enquêtes et feedback
Gamification
Gestion des badges
Gestion des bénévoles
Gestion des expositions et des fournisseurs
Gestion des parrainages
Gestion des réservations groupées de chambres
Mariages et fêtes
Promotion sur les médias sociaux
Alertes/Notifications
Encan silencieux
Enchères en direct
Enchères en ligne
Enchères inversées
Enchères par procuration
Enchères à distance
Facturation
Gestion de site web
Gestion des abonnements
Gestion des offres
Gestion des stocks
Liste de suivi
Mise en vente en ligne
Option d'achat instantané

Avis sur GiveSmart

Afficher 5 avis sur 86

Note globale
4,5/5
Facilité d'utilisation
4,3/5
Service client
4,6/5
Fonctionnalités
4,2/5
Rapport qualité-prix
4,3/5
Kenneth M.
Chief Operating Officer
Armée
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 11/05/2018

"HIGHLY satisfied customer for over 5 years now. Amazing customer support!"

Commentaires: Nearly full event management by using this software.

Avantages: Easy to use, customize and edit and update. Features offered have improved each year we have contracted with Givesmart. "One stop shopping" for event and auction management. We have utilized more features each year. What started as just utilizing auction management capability with limited effort into making the online auction site attractive has evolved to guest ticketing, table assignments, a highly customized auction site that reflects the event theme and with real time auction progress and bids scrolling on large screen ad televisions throughout the event venue to increase people's competitive bidding nature. After action information has been vital to determining what auction items had the most interests and highest profit margin. Has enabled us to better focus solicitation efforts for the next year.

Inconvénients: Really very few cons for the software. Only limitation observed was limited printing options for auction item description for printing on card stock. There needs to be several options for the size and information/photo of the descriptive card tents.

  • Provenance de l'utilisateur 
  • Publié le 11/05/2018
Brian K.
Auction CoChair
Gestion de l'enseignement, 201-500 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 13/08/2019

"The best campaign based fundraising tool on the market!"

Commentaires: Overall, we were very happy with our decision to move forward with GiveSmart. We recently renewed and extended our initial agreement for an extra two years.

Avantages: The flexibility and detail that is offered with in the GiveSmart interface to admins is truly custom. We were able to set up our auction event and run multiple raffles, instant buys, and silent auctions along with our oral auction. The seating/reservations module was an amazing addition to the transparency and planning of our event. In the end, the team support from Givesmart made this transition and the overall event set up so easy.

Inconvénients: The donor receipts are one per item and are not very custom or adaptive. This created additional work that should be captured in the software package.

  • Provenance de l'utilisateur 
  • Publié le 13/08/2019
Lillian V.
Development Coordinator
Musées et institutions, 51-200 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    3/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    2/5
  • Support client
    2/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    5/10
  • Provenance de l'utilisateur 
  • Publié le 15/08/2019

"First-time mobile bidding user"

Commentaires: Online technical troubleshooting is minimal and mostly limited to references to existing articles. Introduction to our on-site event lead was too late, and staff/volunteer training was therefore delayed. More pre-event communication and training with our direct event lead would have been helpful. The customer service provided by GiveSmart staff at registration was poor according to guest feedback. There was little effort in trying to understand the purpose and scope of our event and our intentions in how to use GiveSmart to facilitate our vision. Many guests had trouble with mobile bidding, but did not receive adequate support from GS staff. We instructed on-site GS staff about specific check-in procedures that were ignored; GS staff had pressured guests to provide credit cards despite our instructions.

Avantages: Relatively easy bidding, data readily available for auction items, ability to import registrant data with custom fields

Inconvénients: Page customization is relatively inflexible given our organization's needs. Any changes to auction item description input and packaging is tedious given that you have to un-package items to make more extensive changes to individual items. The donor recognition is automated so it's prone to errors. Auction item restrictions are not readily visible on the mobile site for bidders. Item photos can't be saved from the platform. Item certificate and acknowledgment letter formatting is inflexible and flawed. Funds to account are not easily distinguishable between auction and donation, which does not help our accounting.

  • Provenance de l'utilisateur 
  • Publié le 15/08/2019
Jessica S.
Development & Marketing Manager
Gestion d'organisme à but non lucratif, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    3/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 12/08/2019

"GiveSmart Review"

Commentaires: Boys & Girls Clubs of Larimer County uses GiveSmart frequently for events and other giving campaigns. It is super easy to set up campaigns and run them yourself. The GiveSmart staff is incredibly helpful on event days.

Avantages: User friendly
Clean, presentable look
Unlimited events

Inconvénients: Setting up new users with passwords tends to be difficult for us

  • Provenance de l'utilisateur 
  • Publié le 12/08/2019
Jessica G.
Consultant
Gestion d'organisme à but non lucratif, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 30/08/2019

"The best product I have found in the online event fundraising market"

Commentaires: I've worked with GiveSmart for many years -- from the time they were Auctions By Cellular, Gesture and now GiveSmart. I have also worked with competitors and GiveSmart is the best product on the market due to their easy-to-use platform, staff support throughout the event planning process, and their onsite staff teams.

Avantages: GiveSmart has excellent staff support and they are always quick to respond to questions, timely with email responses, and most importantly their onsite staff is excellent.

Inconvénients: Not a great platform for live auctions - still not good enough to substitute for an "old fashioned" paddle raise. Lack of customization (font size, spacing around images, content) opportunities for the auction displays.

  • Provenance de l'utilisateur 
  • Publié le 30/08/2019