--- description: ZENOTI : qu'en pensent les utilisateurs ? Lisez les avis clients sur ZENOTI, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ZENOTI - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour centres de cure](/directory/30582/medical-spa/software) > [ZENOTI](/software/131057/zenoti) # ZENOTI Canonical: https://www.capterra.lu/software/131057/zenoti Page: 1 / 51\ Suivant: [Next page](https://www.capterra.lu/software/131057/zenoti?page=2) > Zenoti est un logiciel cloud haut de gamme pour salons, spas et centres de cure. > > Verdict: Rated **4.4/5** by 1247 users. Top-rated for **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise ZENOTI ? Zenoti est un logiciel web utilisé par plus de 6 000 spas, salons, centres de cure, studios de yoga et de fitness dans le monde entier qui est aussi bien adapté aux petits spa qu'aux grandes chaînes de plus de 200 sites. ## Quick Stats & Ratings | Metric | Notation | Detail | | **Note globale** | **4.4/5** | 1247 Avis | | Simplicité | 4.3/5 | Based on overall reviews | | Support client | 4.6/5 | Based on overall reviews | | Rapport qualité-prix | 4.3/5 | Based on overall reviews | | Fonctionnalités | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Zenoti Software - **Pays**: MERCER ISLAND, É.-U. - **Founded**: 2010 ## Commercial Context - **À partir de**: 400,00 $US - **Target Audience**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000 - **Deployment & Platforms**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Available Countries**: Australie, Cambodge, Canada, France, Inde, Malaisie, Norvège, Nouvelle-Zélande, Pays-Bas, Philippines, R.A.S. chinoise de Hong Kong, Royaume-Uni, Singapour, Suisse, Thaïlande, Émirats arabes unis, États-Unis ## Fonctionnalités - Accès mobile - Alertes/Notifications - Automatisation du marketing - Base de données de clients - Base de données de membres - Booking Management - Communication avec les membres - Confirmations/Reminders - Conforme HIPAA - Facturation - For Barbershops - For Gyms - For Medical Spas - For Yoga/Pilates Studios - Formulaires personnalisables - Gestion d'équipe - Gestion de la disponibilité - Gestion de la paie - Gestion des abonnements - Gestion des calendriers - Gestion des cartes cadeaux - Gestion des clients - Gestion des cours - Gestion des employés - Gestion des enseignants et du personnel scolaire - Gestion des inscriptions - Gestion des rendez-vous - Gestion des visiteurs - Gestion des événements - Gestion du personnel - Intégration de sites web - Paiements en ligne - Planification automatisée - Planification des cours - Planification des rendez-vous - Point de vente (PDV) - Portail client - Portail des membres - Pour salons de beauté et les spas - Rappels - Rapports et analyses - Rapports et statistiques - Rendez-vous récurrents - Réservation en ligne - Stratégie de marque personnalisable - Suivi des présences - Synchronisation du calendrier - Third-Party Integrations - Traitement des paiements - e-mail marketing ... and 4 more features ## Integrations (8 total) - Google Analytics 360 - Meta for Business - QuickBooks Online Advanced - Sage Intacct - Shopify - Stripe - Xero - Zapier ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels pour centres de cure](https://www.capterra.lu/directory/30582/medical-spa/software) ## Catégories connexes - [Logiciels pour centres de cure](https://www.capterra.lu/directory/30582/medical-spa/software) - [Logiciels pour instituts de beauté](https://www.capterra.lu/directory/30028/salon/software) - [Logiciels pour spas](https://www.capterra.lu/directory/30782/spa/software) - [Gestion des abonnements](https://www.capterra.lu/directory/20045/membership-management/software) - [Planification](https://www.capterra.lu/directory/30087/scheduling/software) ## Logiciels similaires 1. [AestheticsPro](https://www.capterra.lu/software/93446/aestheticspro) — 4.4/5 (612 reviews) 2. [Pabau](https://www.capterra.lu/software/140062/pabau-crm) — 4.6/5 (607 reviews) 3. [Boulevard](https://www.capterra.lu/software/180087/boulevard) — 4.6/5 (364 reviews) 4. [Mangomint](https://www.capterra.lu/software/187593/mangomint) — 4.9/5 (291 reviews) 5. [PatientNow](https://www.capterra.lu/software/92269/patientnow) — 3.9/5 (296 reviews) ## Avis ### "Prompt, reliable, and friendly support team\!" — 5.0/5 > **Gabrielle** | *20 août 2025* | Services aux consommateurs | Recommendation rating: 8.0/10 > > **Avantages**: The customer support team is always very friendly, helpful and informative. Our account lead, \[sensitive content hidden\], goes above and beyond to make sure that I receive the assistance and information needed, ensuring that everything runs smoothly. I have asked so many random questions across all different subjects and \[sensitive content hidden\] always assists with a smile. > > **Inconvénients**: There are some system settings that can be difficult to work around sometimes. I wish we were able to adjust system settings and preferences based on the salon's needs. > > Zenoti is a great appointment booking and client management system. It is nice to have client communications, online booking, appointments, payments, marketing, and feedback all streamlined in one place. It is fairly easy for beginners to learn how to use. The support team is prompt and thorough when assistance is requested. ----- ### "Zenoti For the Win" — 5.0/5 > **Kim** | *23 septembre 2025* | Cabinets médicaux | Recommendation rating: 10.0/10 > > **Avantages**: "What we like most about Zenoti is how seamlessly it supports our patient experience—from customizable online forms to robust patient management tools. The platform is intuitive and easy to navigate, which makes daily operations much more efficient. Customer support has also been exceptional; any time we’ve had questions or needed help, the team (especially \[sensitive content hidden\]) has been quick to respond and incredibly helpful. Overall, Zenoti has made it easier to stay organized, deliver consistent service, and keep both our team and clients happy. > > **Inconvénients**: Learning a new software was challenging at times, especially when navigating unfamiliar features or workflows. However, \[sensitive content hidden\], in particular, has been incredibly helpful and patient, making the process of resolving issues and understanding the system much smoother and less overwhelming. > > "Our overall experience with Zenoti has been positive. As with any robust software platform, there’s a learning curve—especially when first getting started or implementing new features. At times, the system can feel a bit overwhelming or unintuitive, which made onboarding a bit challenging. That said, the quality of customer support has made all the difference. \[sensitive content hidden\], in particular, has been incredibly helpful, patient, and knowledgeable. He’s made it much easier to troubleshoot issues, understand the platform, and feel confident using it. We truly appreciate the responsiveness and clarity of the support team, which has helped turn potential frustrations into manageable solutions. ----- ### "Zenoti seems to talk the talk but doesn't actually walk the walk." — 3.0/5 > **Erika** | *18 octobre 2025* | Médecine douce | Recommendation rating: 3.0/10 > > **Avantages**: I've used Zenoti for a couple months at the spa where I work. It's nice to be able to use the desktop version when at work and still be able to see my client schedule and client forms on the mobile app from home. There are also a lot of features that make it clear and easy to use, and to customize different codes or icons so that with just a quick glance I can see if I client is new, is an existing member, and some of the specifics for their service booking. > > **Inconvénients**: There seems to be some issues with integration between the desktop version and the mobile version. When at the spa on the desktop which is hard wired to internal servers within the location, on sporadically for random clients I'm not able to load the profile information, yet for the same client/appointent I am able to open it from a mobile device that is on the same server wifi. The GM has reviewed all of the permission settings as well as contacted our customer support and there doesn't seem to be a consistent reason or "fix". Additionally the mobile app is really glitchy both from my home wifi and on the spa wifi connection. The screen windows sometimes come up out of view, for example when opening my client schedule for the day only 1/4 of the schedule "window" is viewable to the far right of my screen and the rest is cut off with no ability to scroll or swipe over. Usually after I switch calendar/schedule layout views a couple times then it will come up like it's supposed to. Also, the mobile app takes a really long time to process when trying to open client profiles and forms which is very frustrating when on a tight client schedule. > > Overall it seems like Zenoti "should" be a great platform. It has tons of bells and whistles that would make it an ideal platform and I'm sure it has far more capability beyond the pretty basic level of use that my role utilizes it for. However, I personally would be a bit hesitant to recommend it and would likely not use it myself if I ran a full service spa. With as glitchy and unpredictable even the basic functions seem to be I would be nervous to even try utilizing some of the more complex features. ----- ### "Zenoti Review" — 1.0/5 > **Johna** | *19 novembre 2025* | Cosmétiques | Recommendation rating: 0.0/10 > > **Avantages**: Scheduling was pretty user friendly and there’s a price check option to save time when a patient needs a quick check out or has an inquiry. > > **Inconvénients**: Turnaround time to have issues resolved takes days at times. No customer service readily available unless you use the chat bot but even then not too helpful. > > I would not recommend this product. It needs to have more advanced options and be able to evolve with an ever changing Aesthetic environment. ----- ### "Hands down the best\!\!\!" — 5.0/5 > **Rachel** | *4 octobre 2025* | Santé, bien-être et fitness | Recommendation rating: 10.0/10 > > **Avantages**: All of the features and capabilities, ease of use, and the entire team is excellent. I truly appreciate the implementation team’s patience and expertise during the onboard process as well. I’m excited to have the online booking feature enabled and looking forward to getting more organized with patient management. I’m able to get rid of two other systems bc zenoti covers it all\! > > **Inconvénients**: Figuring out where certain features were located was a bit challenging at first, even with training. I used the same app for 15 years so making new habits will also take time. > > I had a great experience with Zenoti and am truly thankful for the implementation team’s guidance and support. ----- Page: 1 / 51\ Suivant: [Next page](https://www.capterra.lu/software/131057/zenoti?page=2) ## Links - [View on Capterra](https://www.capterra.lu/software/131057/zenoti) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data