--- description: Chargebee : qu'en pensent les utilisateurs ? Lisez les avis clients sur Chargebee, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Chargebee - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de facturation](/directory/30015/billing-and-invoicing/software) > [Chargebee](/software/131433/chargebee) # Chargebee Canonical: https://www.capterra.lu/software/131433/chargebee Page : 1/6\ Suivant: [Page suivante](https://www.capterra.lu/software/131433/chargebee?page=2) > Produit Plug and Play de facturation récurrente et de gestion des abonnements qui fonctionne comme une couche d'intelligence par-dessus les passerelles de paiement. > > Conclusion : 110 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Chargebee ? PME et entreprises de taille moyenne. Logiciel en tant que service (SaaS), plateforme en tant que service (PaaS), e-commerce, commerce par abonnement, médias et télécommunications, espaces de coworking, services d'abonnement, Internet des objets (IoT), organismes à but non lucratif. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.3/5** | 110 Avis | | Simplicité | 4.2/5 | D'après l'ensemble des avis | | Support client | 3.9/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Chargebee - **Pays**: Walnut, É.-U. - **Entreprise fondée en**: 2011 ## Contexte commercial - **À partir de**: 7.188,00 $US - **Type de licence**: (Version gratuite disponible) (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, espagnol, français, italien, portugais - **Pays disponibles**: Allemagne, Andorre, Australie, Autriche, Belgique, Brésil, Bulgarie, Canada, Chypre, Croatie, Danemark, Espagne, Estonie, Finlande, France, Gibraltar, Grèce, Guernesey, Hongrie, Irlande et 29 de plus ## Fonctionnalités - Alertes/Notifications - Base de données de contacts - Calcul des taxes - Catalogue de produits - Comptabilité - Conformité PCI - Customizable Rules - Facturation - Facturation récurrente de plusieurs périodes - Facturation récurrente et des abonnements - Factures personnalisables - Gestion des abonnements - Gestion des annulations - Gestion des contrats/licences - Gestion des demandes de paiement - Gestion des remboursements - Gestion des remises - Grand livre comptes clients - Logiciels de gestion des souscriptions - Options de paiement multiples - Paiements en ligne - Paiements mobiles - Payment Gateway Integration - Portail libre-service - Prise en charge de plusieurs devises - Prise en compte des revenus - Rappels - Rapports et analyses - Rapports et statistiques - Rapprochement bancaire - Real-Time Data - Suivi et analyse de l'utilisation - Tableau de bord d'activités - Third-Party Integrations - Traitement des cartes de crédit et de débit - Traitement des factures - Traitement des paiements - Traitement des paiements ACH ## Intégrations (50 au total) - AskNicely - Avalara - Baremetrics - BigCommerce - Capsule - ChartMogul - Dasheroo - Formstack Forms - Freshdesk - GetAccept - Gmail - GoCardless - Google Analytics 360 - Google Contacts - Gravity Forms ... et 35 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de facturation](https://www.capterra.lu/directory/30015/billing-and-invoicing/software) ## Catégories connexes - [Logiciels de facturation](https://www.capterra.lu/directory/30015/billing-and-invoicing/software) - [Logiciels de facturation récurrente](https://www.capterra.lu/directory/30927/recurring-billing/software) - [Traitement des paiements](https://www.capterra.lu/directory/30232/payment-processing/software) - [Gestion des abonnements](https://www.capterra.lu/directory/31657/subscription-management/software) - [Prise en compte des revenus](https://www.capterra.lu/directory/33615/revenue-recognition/software) ## Logiciels similaires 1. [PayPal](https://www.capterra.lu/software/179251/paypal) — 4.6/5 (26606 reviews) 2. [QuickBooks Online](https://www.capterra.lu/software/141374/quickbooks-online) — 4.3/5 (8512 reviews) 3. [Abby](https://www.capterra.lu/software/1036470/abby) — 4.7/5 (604 reviews) 4. [Xero](https://www.capterra.lu/software/169561/xero) — 4.4/5 (3318 reviews) 5. [QuickBooks Enterprise](https://www.capterra.lu/software/46497/quickbooks-enterprise) — 4.5/5 (20669 reviews) ## Avis ### "Outstanding integrations; very configurable subscription pricing capabilities" — 5.0/5 > **Kendall** | *27 juillet 2026* | Internet | Taux de recommandation : 10.0/10 > > **Avantages**: Integration without code, and flexible subscription setup. We offer a white-label product, which allows each of our white-label accounts to integrate their own billing with Chargebee. Truly game-changing vs. writing so much code just to integrate billing. > > **Inconvénients**: Some of the changes we needed to make required running batch programs. This wasn't that difficult, but not for the average user. > > Very, very good. Chargebee has helped us grow significantly since we implemented it. Plus, we could integrate it with ProfitWell out of the box to get accurate SaaS Metrics. ----- ### "Fantastic global billing software for SaaS companies." — 4.0/5 > **Vikas** | *21 mai 2025* | Logiciels | Taux de recommandation : 9.0/10 > > **Avantages**: Very mature, high-quality billing software. It comes with a generous allowance before Chargebee actually start billing you so I haven't paid anything yet\! Lots of integrations. > > **Inconvénients**: It has loads of potential. I'm a little disappointed that the WordPress plugin was abandoned, Chargebee settling on iframes instead. > > Very positive experience with refined billing software. It is designed for Software as a Service and digital marketing and this is where is excels. ----- ### "🚨 Startups and Saas companies out there: save yourself the trouble and stay away from Chargebee" — 1.0/5 > **Giovanni** | *30 juillet 2025* | Services financiers | Taux de recommandation : 0.0/10 > > **Avantages**: Fix the price up to a certain volume. Coupon management module. Nothing more, it was a mistake to adopt it. > > **Inconvénients**: Broken checkout and subscription management mobile experience. Unreliable reporting. Low quality and slow customer support. > > As a startup managing hundreds of subscriptions across web and mobile per day, we chose Chargebee expecting enterprise-grade reliability, trustworthy metrics, and responsive support. Unfortunately, that’s not what we’re experiencing. For weeks, our team has been raising serious issues: ❌ Inconsistent reporting and unreliable metrics ❌ Unclear documentation around subscription statuses ❌ Broken mobile checkout experiences Plus, customer support systematically delays responses and repeatedly defers issues, with promises of updates that never arrive. We opened the latest ticket \[sensitive content hidden\], and we’re still waiting for answers. Hope this message helps others avoid the same issues. ----- ### "Chargebee handles most of the billing okay" — 5.0/5 > **Agnes** | *13 juillet 2026* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: They have good smart retries for failed payments; I'm glad it seems to be working as i really didn't think anything would work as well as we've had in our past software. I have no idea why but their dunning engine will send messages to people prior to charging their credit cards. So far its worked and it's saved me hours of doing this myself by exporting everything to an Excel spreadsheet to view our custom fintech variables. It is also very easy to use. > > **Inconvénients**: Their reporting dashboard is very inflexible, I literally have to export everything to Excel to get a look at our custom fintech variables which makes no logical sense. You can’t even manually edit a users name on a brand new account. There is also a delay in getting refunds from the gateway due to Chargebee not communicating directly with the gateway during the initial dispute. And third party integrations are horrible if they aren’t setup properly the first time. > > We use Chargebee solely to collect recurring payment from our clients automatically. I was pleasantly surprised to find that the api helped bridge the gap between Chargebee and our other accounting tools. It has recovered some of the failed payments. Its saved my small team about 20 hours per month of dull admin work. ----- ### "Scalable, Reliable, and Feature-Rich." — 4.0/5 > **Utilisateur vérifié** | *13 janvier 2026* | Génie mécanique ou industriel | Taux de recommandation : 8.0/10 > > **Avantages**: The automated dunning management and smart retries are life-savers. We used to lose significant revenue every month simply because of expired credit cards or temporary bank declines. Chargebee handles the follow-up emails and retry logic automatically, which has measurably reduced our involuntary churn without our team lifting a finger. > > **Inconvénients**: he pricing structure can be a bit frustrating as you scale. While the 'Starter' plan is great for small businesses, the jump to the next tier is significant. Additionally, the revenue-based overage fees feel like a 'success tax'—the more you grow, the more they take. I wish there were more mid-tier options for businesses that are growing but aren't quite ready for the full Enterprise cost. > > My overall experience with Chargebee has been excellent. It has successfully transformed our billing from a manual, error-prone process into a fully automated revenue engine. The platform is incredibly robust—it handles everything from complex prorated billing to global tax compliance without breaking a sweat. While the initial configuration took some effort, the peace of mind knowing our 'quote-to-cash' process is automated is worth the investment. It’s a sophisticated tool that feels built for companies serious about scaling. ----- Page : 1/6\ Suivant: [Page suivante](https://www.capterra.lu/software/131433/chargebee?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/131433/chargebee) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées