--- description: Chargebee : qu'en pensent les utilisateurs ? Lisez les avis clients sur Chargebee, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Chargebee - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de facturation](/directory/30015/billing-and-invoicing/software) > [Chargebee](/software/131433/chargebee) # Chargebee Canonical: https://www.capterra.lu/software/131433/chargebee Page : 1/5\ Suivant: [Page suivante](https://www.capterra.lu/software/131433/chargebee?page=2) > Produit Plug and Play de facturation récurrente et de gestion des abonnements qui fonctionne comme une couche d'intelligence par-dessus les passerelles de paiement. > > Conclusion : 105 utilisateurs lui ont donné la note de **4.2/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Chargebee ? PME et entreprises de taille moyenne. Logiciel en tant que service (SaaS), plateforme en tant que service (PaaS), e-commerce, commerce par abonnement, médias et télécommunications, espaces de coworking, services d'abonnement, Internet des objets (IoT), organismes à but non lucratif. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.2/5** | 105 Avis | | Simplicité | 4.2/5 | D'après l'ensemble des avis | | Support client | 3.9/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Chargebee - **Pays**: Walnut, É.-U. - **Entreprise fondée en**: 2011 ## Contexte commercial - **À partir de**: 7.188,00 $US - **Type de licence**: (Version gratuite disponible) (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, espagnol, français, italien, portugais - **Pays disponibles**: Allemagne, Andorre, Australie, Autriche, Belgique, Brésil, Bulgarie, Canada, Chypre, Croatie, Danemark, Espagne, Estonie, Finlande, France, Gibraltar, Grèce, Guernesey, Hongrie, Irlande et 29 de plus ## Fonctionnalités - Alertes/Notifications - Base de données de contacts - Calcul des taxes - Catalogue de produits - Comptabilité - Conformité PCI - Customizable Rules - Facturation - Facturation récurrente de plusieurs périodes - Facturation récurrente et des abonnements - Factures personnalisables - Gestion des abonnements - Gestion des annulations - Gestion des contrats/licences - Gestion des demandes de paiement - Gestion des remboursements - Gestion des remises - Grand livre comptes clients - Logiciels de gestion des souscriptions - Options de paiement multiples - Paiements en ligne - Paiements mobiles - Payment Gateway Integration - Portail libre-service - Prise en charge de plusieurs devises - Prise en compte des revenus - Rappels - Rapports et analyses - Rapports et statistiques - Rapprochement bancaire - Real-Time Data - Suivi et analyse de l'utilisation - Tableau de bord d'activités - Third-Party Integrations - Traitement des cartes de crédit et de débit - Traitement des factures - Traitement des paiements - Traitement des paiements ACH ## Intégrations (50 au total) - AskNicely - Avalara - Baremetrics - BigCommerce - Capsule - ChartMogul - Dasheroo - Formstack Forms - Freshdesk - GetAccept - Gmail - GoCardless - Google Analytics 360 - Google Contacts - Gravity Forms ... et 35 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de facturation](https://www.capterra.lu/directory/30015/billing-and-invoicing/software) ## Catégories connexes - [Logiciels de facturation](https://www.capterra.lu/directory/30015/billing-and-invoicing/software) - [Logiciels de facturation récurrente](https://www.capterra.lu/directory/30927/recurring-billing/software) - [Traitement des paiements](https://www.capterra.lu/directory/30232/payment-processing/software) - [Gestion des abonnements](https://www.capterra.lu/directory/31657/subscription-management/software) - [Prise en compte des revenus](https://www.capterra.lu/directory/33615/revenue-recognition/software) ## Logiciels similaires 1. [PayPal](https://www.capterra.lu/software/179251/paypal) — 4.6/5 (26504 reviews) 2. [QuickBooks Online](https://www.capterra.lu/software/141374/quickbooks-online) — 4.3/5 (8475 reviews) 3. [Abby](https://www.capterra.lu/software/1036470/abby) — 4.7/5 (604 reviews) 4. [QuickBooks Enterprise](https://www.capterra.lu/software/46497/quickbooks-enterprise) — 4.5/5 (20659 reviews) 5. [Xero](https://www.capterra.lu/software/169561/xero) — 4.4/5 (3307 reviews) ## Avis ### "Fantastic global billing software for SaaS companies." — 4.0/5 > **Vikas** | *21 mai 2025* | Logiciels | Taux de recommandation : 9.0/10 > > **Avantages**: Very mature, high-quality billing software. It comes with a generous allowance before Chargebee actually start billing you so I haven't paid anything yet\! Lots of integrations. > > **Inconvénients**: It has loads of potential. I'm a little disappointed that the WordPress plugin was abandoned, Chargebee settling on iframes instead. > > Very positive experience with refined billing software. It is designed for Software as a Service and digital marketing and this is where is excels. ----- ### "Easy-to-use and cost-effective subscription management software" — 4.0/5 > **Ashish** | *8 juillet 2025* | E-learning | Taux de recommandation : 9.0/10 > > **Avantages**: Chargebee handles all payment transactions and subscriptions very well. Our users hardly see any issues with making payments for their desired plans, and we like the fact that we can customize our plans, pricing options, discounts, and so on. > > **Inconvénients**: The reporting dashboard could be much better. They've also added a few additional reports, which are behind an additional payment. The configuration could also use additional options, such as coupon codes or custom payment links. > > Overall, it has been a good experience to enable global payments and subscriptions for our e-learning business. ----- ### "Chargebee Makes Work Easier" — 5.0/5 > **Maksim** | *10 juin 2026* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: It's great that Chargebee will track your revenue and automatically charge customers for recurring subscriptions. Each of the pricing tiers are configurable after getting familiarized with the menu structure. > > **Inconvénients**: I hate that there is no way to easily exclude tax calculation on a stand alone credit memo and also the pricing is on the higher side. > > The updated user interface hides everything i need. We no longer have to create manual spreadsheets for invoicing which is good. Chargebee groups our multi-year contracts together so I don't have to do it by hand. ----- ### "🚨 Startups and Saas companies out there: save yourself the trouble and stay away from Chargebee" — 1.0/5 > **Giovanni** | *30 juillet 2025* | Services financiers | Taux de recommandation : 0.0/10 > > **Avantages**: Fix the price up to a certain volume. Coupon management module. Nothing more, it was a mistake to adopt it. > > **Inconvénients**: Broken checkout and subscription management mobile experience. Unreliable reporting. Low quality and slow customer support. > > As a startup managing hundreds of subscriptions across web and mobile per day, we chose Chargebee expecting enterprise-grade reliability, trustworthy metrics, and responsive support. Unfortunately, that’s not what we’re experiencing. For weeks, our team has been raising serious issues: ❌ Inconsistent reporting and unreliable metrics ❌ Unclear documentation around subscription statuses ❌ Broken mobile checkout experiences Plus, customer support systematically delays responses and repeatedly defers issues, with promises of updates that never arrive. We opened the latest ticket \[sensitive content hidden\], and we’re still waiting for answers. Hope this message helps others avoid the same issues. ----- ### "Simple and Stress-Free Revenue Recognition with Chargebee" — 5.0/5 > **Utilisateur vérifié** | *27 mars 2026* | Comptabilité | Taux de recommandation : 9.0/10 > > **Avantages**: I like that Chargebee automatically handles the billing and payment retries, as well as the communication with customers about upcoming payments. I like that it integrates with multiple different payment gateways, which allows us to accept a variety of payment methods. I like that I don't have to have a dedicated team of developers working on maintaining our own billing system. > > **Inconvénients**: It can be somewhat challenging to set up and grasp initially. The platform isn’t very beginner-friendly, so new users may need some time to understand how everything works before they feel comfortable using it. ----- Page : 1/5\ Suivant: [Page suivante](https://www.capterra.lu/software/131433/chargebee?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/131433/chargebee) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées