--- description: Chargebee : qu'en pensent les utilisateurs ? Lisez les avis clients sur Chargebee, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Chargebee - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de facturation](/directory/30015/billing-and-invoicing/software) > [Chargebee](/software/131433/chargebee) # Chargebee Canonical: https://www.capterra.lu/software/131433/chargebee Page : 1/6\ Suivant: [Page suivante](https://www.capterra.lu/software/131433/chargebee?page=2) > Produit Plug and Play de facturation récurrente et de gestion des abonnements qui fonctionne comme une couche d'intelligence par-dessus les passerelles de paiement. > > Conclusion : 118 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Chargebee ? PME et entreprises de taille moyenne. Logiciel en tant que service (SaaS), plateforme en tant que service (PaaS), e-commerce, commerce par abonnement, médias et télécommunications, espaces de coworking, services d'abonnement, Internet des objets (IoT), organismes à but non lucratif. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.3/5** | 118 Avis | | Simplicité | 4.2/5 | D'après l'ensemble des avis | | Support client | 4.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Chargebee - **Pays**: Walnut, É.-U. - **Entreprise fondée en**: 2011 ## Contexte commercial - **À partir de**: 7.188,00 $US - **Type de licence**: (Version gratuite disponible) (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, espagnol, français, italien, portugais - **Pays disponibles**: Allemagne, Andorre, Australie, Autriche, Belgique, Brésil, Bulgarie, Canada, Chypre, Croatie, Danemark, Espagne, Estonie, Finlande, France, Gibraltar, Grèce, Guernesey, Hongrie, Irlande et 29 de plus ## Fonctionnalités - Alertes/Notifications - Base de données de contacts - Calcul des taxes - Catalogue de produits - Comptabilité - Conformité PCI - Customizable Rules - Facturation - Facturation récurrente de plusieurs périodes - Facturation récurrente et des abonnements - Factures personnalisables - Gestion des abonnements - Gestion des annulations - Gestion des contrats/licences - Gestion des demandes de paiement - Gestion des remboursements - Gestion des remises - Grand livre comptes clients - Logiciels de gestion des souscriptions - Options de paiement multiples - Paiements en ligne - Paiements mobiles - Payment Gateway Integration - Portail libre-service - Prise en charge de plusieurs devises - Prise en compte des revenus - Rappels - Rapports et analyses - Rapports et statistiques - Rapprochement bancaire - Real-Time Data - Suivi et analyse de l'utilisation - Tableau de bord d'activités - Third-Party Integrations - Traitement des cartes de crédit et de débit - Traitement des factures - Traitement des paiements - Traitement des paiements ACH ## Intégrations (48 au total) - AskNicely - Avalara - Baremetrics - BigCommerce - Capsule - ChartMogul - Dasheroo - Formstack Forms - Freshdesk - GetAccept - Gmail - GoCardless - Google Analytics 360 - Google Contacts - Gravity Forms ... et 33 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de facturation](https://www.capterra.lu/directory/30015/billing-and-invoicing/software) ## Catégories connexes - [Logiciels de facturation](https://www.capterra.lu/directory/30015/billing-and-invoicing/software) - [Logiciels de facturation récurrente](https://www.capterra.lu/directory/30927/recurring-billing/software) - [Traitement des paiements](https://www.capterra.lu/directory/30232/payment-processing/software) - [Gestion des abonnements](https://www.capterra.lu/directory/31657/subscription-management/software) - [Prise en compte des revenus](https://www.capterra.lu/directory/33615/revenue-recognition/software) ## Logiciels similaires 1. [PayPal](https://www.capterra.lu/software/179251/paypal) — 4.6/5 (26683 reviews) 2. [QuickBooks Online](https://www.capterra.lu/software/141374/quickbooks-online) — 4.3/5 (8544 reviews) 3. [Abby](https://www.capterra.lu/software/1036470/abby) — 4.7/5 (604 reviews) 4. [Xero](https://www.capterra.lu/software/169561/xero) — 4.4/5 (3330 reviews) 5. [QuickBooks Enterprise](https://www.capterra.lu/software/46497/quickbooks-enterprise) — 4.5/5 (20688 reviews) ## Avis ### "A Reliable Billing Platform That Cut Our Manual Work Substantially" — 4.0/5 > **Christopher** | *19 août 2026* | Transport routier/ferroviaire | Taux de recommandation : 8.0/10 > > **Avantages**: The NetSuite integration has been easy to work with — the sync holds up without much hand-holding, and billing data lands in the GL cleanly. Customer support has also been a strong point; responses come back quickly and the reps generally understand the product well enough to resolve issues on the first pass rather than bouncing us around. The rev rec module has been the biggest win, taking schedules that used to live in spreadsheets and handling them systematically, which saves meaningful time at close and cuts down on manual error. > > **Inconvénients**: Reporting is the weak spot. It's not the most intuitive interface, and pulling the specific cuts of data we want takes more clicks and workarounds than it should. That said, it generally has all the reporting we need — it's just not the easiest to get to. ----- ### "Good Subscription Platform but Flexibility and Reporting could be improved" — 4.0/5 > **Janice** | *22 septembre 2026* | Logiciels | Taux de recommandation : 7.0/10 > > **Avantages**: Subscription management is generally easy to work with and provides the functionality we need to manage recurring billing. The customer portal has improved significantly over the years, and the HubSpot integration has been particularly useful for our team. > > **Inconvénients**: Reporting is one of the weaker areas for us. Reporting is primarily subscription-based rather than customer-based, which has created challenges for the way we need to analyze our business. We have also had difficulty getting the QBO integration configured in a way that works well for our specific accounting processes. There can also be some limitations around subscription changes. For example, when we need to credit or remove a specific line item, the system doesn't always behave as expected. The email functionality could also be more flexible. Certain subscription changes, such as updating a PO name or changing a start date, can trigger customer emails without clearly showing what was actually changed, which can create confusion. It would be helpful to have more control over which types of subscription changes trigger emails. > > Chargebee has been a good subscription management solution for our business over the years. Subscription management is generally strong, and the integration with HubSpot has worked well for our team. Chargebee has also made meaningful improvements to the customer portal functionality, which has helped it fit our needs better over time. There are areas where we'd like more flexibility—particularly reporting, accounting integrations, subscription adjustments, and email controls—but overall it has been a valuable part of our billing infrastructure. ----- ### "🚨 Startups and Saas companies out there: save yourself the trouble and stay away from Chargebee" — 1.0/5 > **Giovanni** | *30 juillet 2025* | Services financiers | Taux de recommandation : 0.0/10 > > **Avantages**: Fix the price up to a certain volume. Coupon management module. Nothing more, it was a mistake to adopt it. > > **Inconvénients**: Broken checkout and subscription management mobile experience. Unreliable reporting. Low quality and slow customer support. > > As a startup managing hundreds of subscriptions across web and mobile per day, we chose Chargebee expecting enterprise-grade reliability, trustworthy metrics, and responsive support. Unfortunately, that’s not what we’re experiencing. For weeks, our team has been raising serious issues: ❌ Inconsistent reporting and unreliable metrics ❌ Unclear documentation around subscription statuses ❌ Broken mobile checkout experiences Plus, customer support systematically delays responses and repeatedly defers issues, with promises of updates that never arrive. We opened the latest ticket \[sensitive content hidden\], and we’re still waiting for answers. Hope this message helps others avoid the same issues. ----- ### "Outstanding integrations; very configurable subscription pricing capabilities" — 5.0/5 > **Kendall** | *27 juillet 2026* | Internet | Taux de recommandation : 10.0/10 > > **Avantages**: Integration without code, and flexible subscription setup. We offer a white-label product, which allows each of our white-label accounts to integrate their own billing with Chargebee. Truly game-changing vs. writing so much code just to integrate billing. > > **Inconvénients**: Some of the changes we needed to make required running batch programs. This wasn't that difficult, but not for the average user. > > Very, very good. Chargebee has helped us grow significantly since we implemented it. Plus, we could integrate it with ProfitWell out of the box to get accurate SaaS Metrics. ----- ### "Chargebee Review" — 4.0/5 > **Tim** | *29 septembre 2026* | Services financiers | Taux de recommandation : 7.0/10 > > **Avantages**: Onboarding was excellent. Thanks Rohit\! System is reliable if slightly quirky for our current purposes. > > **Inconvénients**: Hard to configure complex subscription renewal logic. Reporting is not as robust as we'd like it to be. > > Good for what we need. Onboarding was super custom and helped us feel comfortable with the product as a whole. ----- Page : 1/6\ Suivant: [Page suivante](https://www.capterra.lu/software/131433/chargebee?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/131433/chargebee) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées