---
description: One Touch EMR : qu'en pensent les utilisateurs ? Lisez les avis clients sur One Touch EMR, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
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title: One Touch EMR - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de dossier patient informatisé (DPI)](/directory/20028/electronic-medical-records/software) > [One Touch EMR](/software/131678/one-touch-emr)

# One Touch EMR

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> Dossier médical informatisé dans le cloud à la fois simple et performant. Compatible avec tous les navigateurs. Ordinateurs de bureau, ordinateurs portables, iPads, Android, eRx, commandes, laboratoires électroniques intégrés.
> 
> Conclusion : 24 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise One Touch EMR ?

OneTouch s'adresse aux cabinets de toutes envergures qui préfèrent une application mobile dans le cloud à la fois légère, robuste et personnalisable selon chaque spécialité, cabinet et utilisateur.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.3/5** | 24 Avis |
| Simplicité | 4.2/5 | D'après l'ensemble des avis |
| Support client | 4.1/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.2/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.1/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: One Touch EMR
- **Fondé**: 2011

## Contexte commercial

- **À partir de**: 149,00 $US
- **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais
- **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 210 de plus

##  Fonctionnalités

- Accueil des patients
- Aide au codage
- Aide à la décision
- Communications avec les patients
- Conforme HIPAA
- Diagnostic Imaging
- Facturation
- Facturation médicale
- Gestion des commandes de laboratoire
- Gestion des documents
- Gestion des dossiers patients
- Gestion des flux de travail
- Gestion des plans de soins
- Gestion des rendez-vous
- Gestion des réclamations
- Graphiques
- Interopérabilité clinique
- Medication Management
- Modèles personnalisables
- Notes SOAP
- Notes cliniques
- Planification de traitement
- Planification des rendez-vous
- Portail des patients
- Prescription électronique
- Résultats de laboratoire
- Système immunitaire et suivi des allergies
- Vérification de l'admissibilité à l'assurance
- Évaluations initiales

## Intégrations (2 au total)

- eFax
- eLab

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Chat

## Category

- [Logiciels de dossier patient informatisé (DPI)](https://www.capterra.lu/directory/20028/electronic-medical-records/software)

## Catégories connexes

- [Logiciels de dossier patient informatisé (DPI)](https://www.capterra.lu/directory/20028/electronic-medical-records/software)
- [Logiciels de gestion des dossiers médicaux partagés - premiers soins](https://www.capterra.lu/directory/32665/primary-care-ehr/software)
- [Logiciels de gestion de dossiers médicaux informatisés - orthopédie](https://www.capterra.lu/directory/32633/orthopedic-emr/software)
- [Logiciels de gestion de dossiers médicaux informatisés - urgences](https://www.capterra.lu/directory/32683/urgent-care-emr/software)
- [Logiciels DPI (médecine familiale)](https://www.capterra.lu/directory/32564/family-practice-electronic-medical-records-%28emr%29/software)

##  Logiciels similaires

1. [Epic](https://www.capterra.lu/software/122278/epiccare-emr) — 4.4/5 (447 reviews)
2. [ModMed](https://www.capterra.lu/software/124590/ema) — 4.4/5 (363 reviews)
3. [athenaOne](https://www.capterra.lu/software/98735/athenaone) — 3.8/5 (907 reviews)
4. [ChiroTouch](https://www.capterra.lu/software/48210/chirotouch) — 4.0/5 (1084 reviews)
5. [eClinicalWorks](https://www.capterra.lu/software/120360/eclinicalworks) — 3.3/5 (395 reviews)

## Avis

### "best i have seen" — 5.0/5

> **R** | *24 août 2014*
> 
> you can tell the product was designed by a doctor, workflow is familiar, and helps me document faster with my patients

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### "Excellent product, great customer service" — 5.0/5

> **Anna** | *25 octobre 2024* | Cabinets médicaux | Taux de recommandation : 10.0/10
> 
> **Avantages**: Great product, ease of use, most of the time intuitiv. Cloud base and can be accessed through my android phone.&#10;Easy to upload and edit PDF documents and forms, can upload pictures too . I didn't use all the included features and there are tons of them.&#10;Support is amazing, helpful and friendly. Easy to reach and responsive team.
> 
> **Inconvénients**: I didn't use all the offered features of this product, so can not comment on those, but the one that I used, I like.

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### "Too Difficult" — 1.0/5

> **Laurie** | *1 février 2019* | Santé, bien-être et fitness | Taux de recommandation : 1.0/10
> 
> **Avantages**: Free, support available if you can wait a few days.
> 
> **Inconvénients**: Two login's one for Admin and one for Provider. Too difficult to keep up with logins even to get started .To reset password seems to take forever. Signed up months ago but have not been able to use yet. It might be a great product but I am looking elsewhere.

-----

### "Problematic at times, support is very good, very helpful,  and friendly, if you can reach them" — 4.0/5

> **Rob** | *12 juin 2018*
> 
> **Avantages**: I like the scheduling.  Does come with a prescription writer, mentioned nowhere, for which you need two part paper.   Email of my next day's patient schedule the evening before is nice, though I'd prefer to set my own email time. Macros, which work most of the time, are helpful.  Not fully intuitive, but better than stories I have heard about many EMRs.  Once set up, its decent with relatively customizable templates. The price is reasonable.
> 
> **Inconvénients**: I am a solo practitioner and set this up primarily myself through instructional videos, and trial and error. Customer support during the setup phase was not so helpful.   DO NOT set your own name as physician and system administrator.  Use something like Admin System for the system administrator name. Else, you end up with your notes and appointments under two different versions of your name.  The instructional video says you should, even must, use first and last name for practice.admin, but set up that way leads to disaster.  Wish I could adapt the prescription writer to 4 part paper which I already have. The encounter plan does not seem to let me write Rx for multiple indications from the problem list. Often in medicine, we use medications for not just one simple reason, but to address multiple problems. e.g., an SNRI for generalized anxiety, panic Do and depression, among other uses.  Well, you have to pick one.  Somewhere there is a likely a better organization for the plan with problem list and prescriptions.  If you are writing free text for something like your HPI, and you don't hit the "ok" button before going elsewhere, or forget to hit "ok," all you wrote is lost... This happened to me three times costing hours of work.   If you make a mistake or typo when writing a prescription, and don't notice before you write it, and delete it, it keeps the mistake in the medical record as a cancelled Rx.   They may, hopefully, fix that.   It took a while to figure how to get my name in my notes, and take out 'main office,"  this is not explained.  Deleting a patient is far from intuitive and requires you go to super bill and delete from there.  If you write your note after the day the patient was seen, which I do a lot since I am just starting and coming from paper records, you have to change the note's date to the visit date manually via going to superbill, else it defaults to the date of your edit.  I ask, why?  It took quite a while to figure how to delete the provided example patients.  Customer support is difficult to reach.  By phone it goes to message, which is so far not returned.  Email directly to a support agent was not replied to, for the most part.  When you do get someone on the phone, they are very helpful and do take the time to help you.

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### "a lesser evil" — 4.0/5

> **Kevin Holthaus** | *27 juillet 2021* | Santé, bien-être et fitness | Taux de recommandation : 6.0/10
> 
> **Avantages**: cloud based, works fair with voice recognition, a bit more intuitive than other EMR's
> 
> **Inconvénients**: recently connectivity has been a huge issue and it would seem that the band width at their server is congested.  this is been intermittent for the last several months, and may lead us to find another product.
> 
> the product itself is acceptable or good, at one point they were fairly responsive to user recommendations for changes.  Support has pretty much always been an issue, and have frequently had to just give up and live with, or create our own fixes for issues.

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## Liens

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