--- description: Gusto : qu'en pensent les utilisateurs ? Lisez les avis clients sur Gusto, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Gusto - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Ressources humaines](/directory/5/human-resource/software) > [Gusto](/software/131882/gusto) # Gusto Canonical: https://www.capterra.lu/software/131882/gusto Page : 1/170\ Suivant: [Page suivante](https://www.capterra.lu/software/131882/gusto?page=2) > Gusto facilite les opérations de paie, d'avantages sociaux et de RH pour les petites entreprises. > > Conclusion : 4206 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Gusto ? Gusto est conçu pour l'employeur moderne. Logiciel cloud destiné aux ressources humaines facile d'utilisation, assisté par un support expert. Plus besoin de sous-traiter : Gusto vous aide à prendre soin de votre équipe de manière rapide et professionnelle. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 4206 Avis | | Simplicité | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Gusto - **Pays**: San Francisco, É.-U. - **Entreprise fondée en**: 2011 ## Contexte commercial - **À partir de**: 49,00 $US - **Type de licence**: (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Accès mobile - Administration COBRA - Administration d'assurance vie - Administration de l'assurance invalidité - Administration de l'assurance maladie - Analyse des données de marché - Base de données des employés - Conforme HIPAA - Conformité fiscale - Formulaire W-2 - Gestion de la conformité - Gestion de la déduction - Gestion de la formation - Gestion de la paie - Gestion des avantages - Gestion des avantages des employés - Gestion des calendriers - Gestion des documents - Gestion des employés - Gestion des feuilles de temps - Gestion des performances - Gestion des ressources humaines - Gestion des régimes de retraite - Gestion des rémunérations - Gestion des tâches - Gestion des évaluations de la performance - Gestion du budget - Goal Setting/Tracking - Heures facturables et non facturables - Impression de chèques - Inscriptions aux avantages en ligne - Intégration des employés - Manuel de l'employé - Pointage - Portail des employés - Portail employés - Portail libre-service - Profils des employés - Rappels - Rapports de paie - Rapports et analyses - Reporting ACA - Suivi des candidatures - Suivi des présences - Suivi des vacances/congés - Suivi du temps - Tableau de bord - Tableau de bord d'activités - Tableau de bord des avantages - Versement direct ... et 3 fonctionnalités supplémentaires ## Intégrations (127 au total) - 15Five - 7shifts - Accelo - Aplos - Asana - Ashby - AttendanceBot - Autobooks - AvaHR - BambooHR - Bench - Boast - Bonusly - Bookkeeper360 - Box ... et 112 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Ressources humaines](https://www.capterra.lu/directory/5/human-resource/software) ## Catégories connexes - [Ressources humaines](https://www.capterra.lu/directory/5/human-resource/software) - [Logiciels de gestion des avantages sociaux](https://www.capterra.lu/directory/10025/benefits-administration/software) - [Logiciels de paie](https://www.capterra.lu/directory/30202/payroll/software) - [Reconnaissance des employés](https://www.capterra.lu/directory/30818/employee-recognition/software) - [Gestion des rémunérations](https://www.capterra.lu/directory/30667/compensation-management/software) ## Logiciels similaires 1. [Deel](https://www.capterra.lu/software/205015/deel) — 4.9/5 (4276 reviews) 2. [Rippling](https://www.capterra.lu/software/172127/rippling) — 4.9/5 (4781 reviews) 3. [RUN Powered by ADP](https://www.capterra.lu/software/185859/run) — 4.6/5 (1410 reviews) 4. [Paylocity](https://www.capterra.lu/software/86714/webpay) — 4.3/5 (1841 reviews) 5. [ADP Workforce Now](https://www.capterra.lu/software/155895/workforcenow) — 4.4/5 (7207 reviews) ## Avis ### "Gusto is awesome\! Best HR Software there is" — 5.0/5 > **Greg** | *28 octobre 2025* | Gestion de l'enseignement | Taux de recommandation : 10.0/10 > > **Avantages**: Gusto is awesome\! Easiest HR system I've used. Super simple and straightforward. Has great workflows. Is so easy to understand and access as a user. > > **Inconvénients**: I honestly don't have any complaints about Gusto. I've had a couple of login issues before, but nothing big stands out. > > I have loved Gusto. I've used almost all of the big payroll/HR systems and Gusto is head and shoulders above the rest. Easy to use, awesome automations, great at gathering feedback, makes sense, and more. ----- ### "Success With Gusto" — 5.0/5 > **Colton** | *17 avril 2026* | Services aux consommateurs | Taux de recommandation : 10.0/10 > > **Avantages**: The ability to easily upload documents for employees to sign. The ability to easily approve and deny paid time off requests. To ability to manage employee hours \& pay, has helped streamline and manage many aspects for our small business. > > **Inconvénients**: I am not a fan of the inability to submit time off requests if hours are not in the bank. At my business we utilize time off accrual and if the hours are not there even if they will be at the time for the request it will not allow you to request that time. > > Gusto has been a sigh of relief, making managing my team easier than ever. The ability to upload updates to policies and procedures and have them signed on off has taken the leg work out of making changes. ----- ### "I'm a small business with two owners" — 1.0/5 > **Garrett** | *15 janvier 2026* | Relations gouvernementales | Taux de recommandation : 0.0/10 > > **Avantages**: Pros: Employees were paid on time during the years I used Gusto. There really isn't any more pros. its hard to get ahold of someone when you have a problem. which for me is every year. > > **Inconvénients**: Everything else. Hidden fees and they pull funds to cover "taxes" even if you handle taxes separately. > > I'm a small business with two owners, we're beyond fed up with Gusto. I wish I could leave no stars. This is not a one-off issue; it has happened every single year, and this year was the final straw. Gusto once again withdrew money from my business account without authorization, despite me explicitly handling my own tax payments and clearly stating, in writing, that I did not approve the withdrawal. This time, Gusto sent a message saying they would pull $756 at 17:00 PM. I responded within 30 minutes, clearly objecting and stating I do not authorize tax payments through Gusto. Despite that, the money was pulled less than 24 hours later. No consent. No signed authorization. No meaningful opportunity to stop it. When I pushed back two days later, I was told the money had already been remitted and that I now have to chase a government agency (I'm assuming the IRS, but who knows, they wont tell me) by myself to attempt a refund. Gusto takes no responsibility and simply shrugs once the money is gone. Gusto’s actions continuously creates unnecessary financial strain and wasted time. Their explanation is always the same: confusing, bureaucratic, and designed to shift blame back onto the customer. The platform itself is misleading. You think you have control over tax payments, you don’t. Gusto will pull funds anyway, then hide behind process and timing excuses when called out. This is unprofessional, and frankly unacceptable for a payroll company that handles people’s livelihoods. I am done. I am moving my business to Paychex, a company that understands authorization, accountability, and basic respect for its customers’ money. If you value control over your finances and don’t want to fight the same battle year after year, look elsewhere. ----- ### "DO NOT USE THIS COMPANY" — 1.0/5 > **Dovid** | *20 février 2026* | Services aux consommateurs | Taux de recommandation : 0.0/10 > > **Avantages**: They seemed to have an easy and effective setup this was a lie. In the begging they responded quickly to chat only to never respond to anything short of escalations > > **Inconvénients**: They lie about forms and tax filing so that they cause loss of money to the company. They claim i filled out a w-4 which they used to determine the tax witholding but they lied about it > > In the beggining it was okay, now customer service and response is abysmal.. I cannot get a response without doing things like this. ----- ### "Gusto for the win\!" — 4.0/5 > **Jarvis** | *22 avril 2026* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10 > > **Avantages**: Gusto stands out as a premier payroll service primarily due to its exceptional user interface. The mobile app is thoughtfully designed, offering a level of autonomy that is rare in HR software. I particularly appreciate being able to manage time-off requests and make real-time account adjustments directly from my phone. The integration between the app and the desktop version makes the login and navigation process feel completely seamless, which significantly reduces the administrative burden of managing my employment details. > > **Inconvénients**: Difficulty Reaching a Human: While the help center is extensive, many users report that during high-stress times (like year-end tax filing), getting a live representative on the phone or chat can take a long time. > > Overall, I had a great experience using the Gusto payroll system. It served as a highly effective employee tool for time management, payroll modifications, and tracking the time clock. Additionally, it was invaluable for resolving tax-related issues and ensuring compliance. All in all, it was a reliable and user-friendly platform for managing my employment needs. ----- Page : 1/170\ Suivant: [Page suivante](https://www.capterra.lu/software/131882/gusto?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/131882/gusto) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées