--- description: Xola : qu'en pensent les utilisateurs ? Lisez les avis clients sur Xola, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Xola - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour tour opérateurs](/directory/20033/tour-operator/software) > [Xola](/software/132175/xola-booking-and-marketing-system) # Xola Canonical: https://www.capterra.lu/software/132175/xola-booking-and-marketing-system Page : 1/24\ Suivant: [Page suivante](https://www.capterra.lu/software/132175/xola-booking-and-marketing-system?page=2) > Xola développe des logiciels de marketing et de réservation modernes et faciles à utiliser qui permettent aux entreprises de tourisme et de loisirs de gagner du temps tout en développant leurs activités. > > Conclusion : 573 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Xola ? Un logiciel de marketing et de réservation pour les entreprises de tourisme et de loisirs. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 573 Avis | | Simplicité | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Xola - **Pays**: San Francisco, É.-U. - **Entreprise fondée en**: 2011 ## Contexte commercial - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais, espagnol, français, japonais - **Pays disponibles**: Allemagne, Australie, Autriche, Belgique, Canada, Danemark, Espagne, Estonie, Finlande, France, Irlande, Italie, Japon, Mexique, Norvège, Nouvelle-Zélande, Pays-Bas, Portugal, Royaume-Uni, Singapour et 3 de plus ## Fonctionnalités - Accès mobile - Barcode/Ticket Scanning - Booking Management - Création de packages - Gestion de la disponibilité - Gestion de site web - Gestion des calendriers - Gestion des données client - Gestion des fournisseurs - Gestion des prix - Gestion des promotions - Gestion des ressources - Intégration GDS et OTA - Intégration de sites web - Logiciels d'expérience client - Notes de réservation - Paiements en ligne - Rapports et statistiques - Réservation en ligne - Réservations de groupe - Support client - Traitement des paiements ## Intégrations (16 au total) - Constant Contact - Gmail - Google Ads - Google Analytics 360 - Google Calendar - HubSpot CRM - Mailchimp - Meta for Business - Slack - Smartwaiver - Sojern Traveler Platform - Stripe - WordPress - Xero - Zapier ... et 1 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels pour tour opérateurs](https://www.capterra.lu/directory/20033/tour-operator/software) ## Catégories connexes - [Logiciels pour tour opérateurs](https://www.capterra.lu/directory/20033/tour-operator/software) - [Logiciels de réservation](https://www.capterra.lu/directory/20032/reservations/software) - [Planification des rendez-vous](https://www.capterra.lu/directory/30757/appointment-scheduling/software) - [Billetterie](https://www.capterra.lu/directory/30039/ticketing/software) ## Logiciels similaires 1. [Booqable](https://www.capterra.lu/software/138689/booqable) — 4.8/5 (1176 reviews) 2. [Hostaway](https://www.capterra.lu/software/152433/hostaway) — 4.8/5 (1577 reviews) 3. [Eventbrite](https://www.capterra.lu/software/114949/eventbrite) — 4.6/5 (5791 reviews) 4. [OpenTable](https://www.capterra.lu/software/17313/opentable-for-restaurants) — 4.7/5 (1321 reviews) 5. [Lodgify](https://www.capterra.lu/software/131924/lodgify) — 4.5/5 (1311 reviews) ## Avis ### "What an Amazing Product\!" — 5.0/5 > **Krystle** | *19 décembre 2024* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10 > > **Avantages**: I loved everything about the Xola reservation system. It made things easy and was not complicated to use. > > **Inconvénients**: There is nothing to speak on as a con about Xola. > > I was a user of Xola and wasn't involved with the initial setup. However I found the ease of use as an admin and as a customer, very streamlined. ----- ### "Xola Review from 2+ years user" — 4.0/5 > **Jake** | *11 décembre 2019* | Hôtellerie | Taux de recommandation : 8.0/10 > > **Avantages**: Out of the three booking software platforms we currently use, Xola is my favorite. There are many pros to Xola, but let me summarize by saying it is the combination of good-to-great design along with five-star customer service. > > **Inconvénients**: The uncertainty regarding subscription packages. We have a "Premium" subscription that is a flat rate, which serves our needs very well. If we do not have option to continue this package in 2020, we will have to switch to another booking software platform. Which would be a shame because Xola is my preferred booking software. > > Overall, I would say the software is good-to-great (four star) and I really appreciate the five-star customer service. ----- ### "Disappointed with Xola" — 1.0/5 > **Utilisateur vérifié** | *30 janvier 2018* | Secteur maritime | Taux de recommandation : 3.0/10 > > **Avantages**: This platform is definitely affordable and in the beginning the customer service was great. From a clients prospective the interface is user friendly and visually appealing. > > **Inconvénients**: We started using Xola over 2 years ago and although a rough start, the service was on point and customer support was helpful and speeds when it came to fixing bugs and problems. Since then it seems as if they have restructured their company drastically. Getting customer support has become a challenge. In the beginning they assigned account managers, which was great. When you called Xola you could speak directly to your account manager who knew everything there was to know about your account. Fixing problems was straight forward and right to the point. Now, it's a bit different... You can either call a get an answering machine or someone who has little to no experience or you can chat online with an agent they have outsourced in a foreign country. Regardless of who you speak with you must first catch them up again on everything you're trying to accomplish. This part is the most frustrating, When speaking to the 4 person I found it easier to just copy and paste the previous chats we had rather than trying to explain. We have been having trouble with our buttons implemented by Xola over 1.5 weeks ago. Meanwhile our clients have not been able to book online. Through pages and pages of correspondence and having the luxury of catching at least 6 of their employees up to speed on my issue. They might "might" have it done by tomorrow. We're talking about simple buttons. I would definitely do my research before plunging into a commitment with Xola. Very frustrated so far with this experience. If it wasn't so time consuming setting up a whole new platform, I would have switched to Fare Harbor long ago. ----- ### "The Invisible Engine Powering Seamless Bookings" — 5.0/5 > **Donald** | *24 mars 2026* | Services aux consommateurs | Taux de recommandation : 9.0/10 > > **Avantages**: Xola feels like it was built by people who actually understand the chaos of bookings and last-minute changes. Xola is great at Automation - It Feels Like Hiring an Assistant\! Confirmation emails and reminders —Xola quietly handles the repetitive stuff so you can focus on other needful things. > > **Inconvénients**: Even a well-oiled machine has a few squeaks: It has Customization Limits in Certain Areas While flexible, there are moments where you wish you could tweak just a little more without needing workarounds. > > Xola isn’t flashy. But it is the kind of software that disappears into your workflow. If your business depends on bookings running smoothly, Xola is less like a tool and more like a dependable co-worker who never calls in sick. ----- ### "Lots of features, good support, great integrations but pricing is not ideal and missing some basics" — 5.0/5 > **Andrew** | *5 avril 2022* | Hôtellerie | Taux de recommandation : 7.0/10 > > **Avantages**: Ease of use, we have been using this for some time now and have a great understanding of how to use the tool and get a lot of value from it. It has some great integrations, great text, email reminders for our guests and xola has invested in a lot of great improvements over the past 2 years that made our business better. > > **Inconvénients**: Lack of POS integration, our business is moving to sell more onsite with our guests, pre gratuity is huge in our space and XOLA lacks features for pre gratuity except to do an ADD on which auto charges taxes and the booking fee on gratuity. reporting is still lacking, and dashboards, for performance, are also lacking. > > Good experience, great relationship with them and they are responsive to our needs and support. product is good but would like to see some basic feature improvements that make our lives and employees' lives easier vs more workaround. Overall I would highly recommend the product, especially knowing a revamped and improved version is on the horizon. Plus fairharbor is just annoying so out of principle, we will not work with them. ----- Page : 1/24\ Suivant: [Page suivante](https://www.capterra.lu/software/132175/xola-booking-and-marketing-system?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/132175/xola-booking-and-marketing-system) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées