---
description: RingEX : qu'en pensent les utilisateurs ? Lisez les avis clients sur RingEX, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: RingEX - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de téléphonie](/directory/30084/telephony/software) > [RingEX](/software/132178/ringcentral-mvp)

# RingEX

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> L'enregistrement automatique des appels RingCentral est facile à configurer, ce qui permet de collecter jusqu'à 100 000 enregistrements par compte. Téléchargez et réécoutez les enregistrements pendant un maximum de 90 jours.
> 
> Conclusion : 1205 utilisateurs lui ont donné la note de **4.2/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise RingEX ?

RingCentral MVP est une solution cloud flexible et idéale pour les entreprises de toutes tailles.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.2/5** | 1205 Avis |
| Simplicité | 4.2/5 | D'après l'ensemble des avis |
| Support client | 4.0/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.1/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.3/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: RingCentral
- **Pays**: Belmont, É.-U.
- **Entreprise fondée en**: 1999

## Contexte commercial

- **À partir de**: 30,00 $US
- **Type de licence**:  (Essai gratuit)
- **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais
- **Pays disponibles**: Canada, Irlande, Jersey, Pays-Bas, Royaume-Uni, États-Unis

##  Fonctionnalités

- Accès mobile
- Actions découlant d'un événement
- Alertes/Notifications
- Automate d'appel
- Automated Attendant
- Autorisations basées sur les rôles
- Chat vidéo
- Collaboration entre plusieurs utilisateurs
- Communication multicanal
- Conférences
- Conférences vidéo
- Contrôles/Permissions d'accès
- Distribution automatique des appels
- Enregistrement des appels
- Enregistrements
- Extensions virtuelles
- Fichiers audio et vidéo bidirectionnels
- Fichiers audio et vidéo bidirectionnels
- Filtrage d'appels
- Gestion de la communication
- Gestion des centres d'appel
- Gestion des contacts
- Groupes d'appel
- IVR
- Identification de l'appelant
- Journalisation des appels
- Liaisons SIP
- Logiciels SIP (softphone)
- Logiciels d'expérience client
- Logiciels de VoIP
- Messagerie SMS
- Messagerie vocale
- Outils de collaboration
- PBX
- Partage d'écran
- Partage des fichiers
- Planification des rappels
- Rapports et analyses
- Rapports et statistiques
- Rapports sur les appels
- Routage automatisé
- Routage des appels
- Streaming de présentation
- Suivi des appels
- Suivi des appels
- Tableau de bord
- Tableau de bord d'activités
- Third-Party Integrations
- Transfert de fichiers
- Transfert d’appel

... et 1 fonctionnalités supplémentaires

## Intégrations (9 au total)

- Box
- Dropbox Business
- Google Workspace
- Microsoft 365
- Microsoft Outlook
- Okta
- Salesforce Platform
- ServiceNow
- Zendesk Suite

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat

## Category

- [Logiciels de téléphonie](https://www.capterra.lu/directory/30084/telephony/software)

## Catégories connexes

- [Logiciels de téléphonie](https://www.capterra.lu/directory/30084/telephony/software)
- [Communications unifiées](https://www.capterra.lu/directory/31035/unified-communications/software)
- [Solutions de téléphonie professionnelle](https://www.capterra.lu/directory/31101/business-phone-systems/software)
- [Systèmes PABX](https://www.capterra.lu/directory/31102/cloud-pbx/software)
- [Logiciels de VoIP](https://www.capterra.lu/directory/30940/voip/software)

##  Logiciels similaires

1. [Ringover](https://www.capterra.lu/software/169627/ringover) — 4.7/5 (881 reviews)
2. [800.com](https://www.capterra.lu/software/208208/800-com) — 4.7/5 (347 reviews)
3. [Nextiva](https://www.capterra.lu/software/175788/nextiva) — 4.6/5 (919 reviews)
4. [3CX](https://www.capterra.lu/software/158704/3cx) — 4.4/5 (467 reviews)
5. [8x8 Work](https://www.capterra.lu/software/187525/virtual-office) — 4.1/5 (309 reviews)

## Avis

### "Try this hidden gem" — 5.0/5

> **Aseem** | *27 octobre 2025* | Services et technologies de l'information | Taux de recommandation : 9.0/10
> 
> **Avantages**: The interface is clean and intuitive. The mobile app remains reliably active with no missed calls or notifications
> 
> **Inconvénients**: Love the audio and the softphone functionality but the video quality in meetings can be improved. It looks like the video quality is only 720p whereas some of the other vendors offer 4K.
> 
> Overall experience with RingEX has been positive. The AI features like transcription and post call summary are really helpful.

-----

### "Program very easy to use at a very accessible price, I love it." — 5.0/5

> **Suzi** | *12 avril 2023* | Semi-conducteurs | Taux de recommandation : 9.0/10
> 
> **Avantages**: RingCentral MVP combines all of the fundamental requirements for effective communication into a single program that runs on your own computer. Within a single interface, I am able to monitor and respond to incoming phone calls, text messages, faxes, and instantaneous messages from other users.
> 
> **Inconvénients**: The first transition from using a traditional desk phone to a desktop app is one of the drawbacks of RingCentral MVP. No matter where you take your laptop, you can now take your calls with you. Although getting acclimated to it takes a little bit of time, the experience has been positive in general.
> 
> RingCentral has integrated numerous modes of communication into a single app, each of which may be seen individually or together on a dashboard. The dashboard, in general, has been of great use to us in the conduct of our day-to-day business. Because of this added bonus, we have been able to get rid of all of our desk phones, which has freed up additional space on our workstations.

-----

### "Very good VOiP" — 3.0/5

> **Utilisateur vérifié** | *14 décembre 2023* | Transport routier/ferroviaire | Taux de recommandation : 10.0/10
> 
> **Avantages**: The online portal is fantastic. It allows you to divert your calls very easily to a phone or even take them on your computer rather than your desk phone
> 
> **Inconvénients**: We do get several dropouts on desk phones a day Which sometimes makes it frustrating
> 
> Overall, our experience has been good we will be continuing to use RingCentral in the future

-----

### "A pretty good office phone system not cost effective at all\!" — 4.0/5

> **James** | *5 décembre 2022* | Immobilier | Taux de recommandation : 4.0/10
> 
> **Avantages**: The main things this system does well; call routing, mobile access, voicemail, call transfers.
> 
> **Inconvénients**: This software takes a very long time to set up and get rolled out to the team. This is not cheap and only gets more expensive over time. Their customer service is terrible. I have to search to find out anything on my own. I have tired to schedule numerous meetings with my account manager and usually don't get a reply. The last time we actually got one scheduled he flaked and never called into the meeting. I had my whole team there waiting.
> 
> See above. The only problem is cost and customer service.

-----

### "RingCentral Great For Business" — 5.0/5

> **Adrian** | *15 novembre 2022* | Services et technologies de l'information | Taux de recommandation : 9.0/10
> 
> **Avantages**: Having used a competitor software previously I find that using RingCentral is quick, easy and bug free.  It's relatively simple to load on your PC or mobile and does the exact job it is designed to do well.
> 
> **Inconvénients**: Contact management could be improved on RingCentral, but overall, there really isn't much to complain about.
> 
> RingCentral has been a great stride forward compared to our previous VoIP solution which was buggy and had issues.   It's simple, easy to use and just works.

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## Liens

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