--- description: RingEX : qu'en pensent les utilisateurs ? Lisez les avis clients sur RingEX, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: RingEX - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de téléphonie](/directory/30084/telephony/software) > [RingEX](/software/132178/ringcentral-mvp) # RingEX Canonical: https://www.capterra.lu/software/132178/ringcentral-mvp Page : 1/49\ Suivant: [Page suivante](https://www.capterra.lu/software/132178/ringcentral-mvp?page=2) > L'enregistrement automatique des appels RingCentral est facile à configurer, ce qui permet de collecter jusqu'à 100 000 enregistrements par compte. Téléchargez et réécoutez les enregistrements pendant un maximum de 90 jours. > > Conclusion : 1200 utilisateurs lui ont donné la note de **4.2/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise RingEX ? RingCentral MVP est une solution cloud flexible et idéale pour les entreprises de toutes tailles. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.2/5** | 1200 Avis | | Simplicité | 4.2/5 | D'après l'ensemble des avis | | Support client | 4.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.1/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: RingCentral - **Pays**: Belmont, É.-U. - **Fondé**: 1999 ## Contexte commercial - **À partir de**: 30,00 $US - **Type de licence**: (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, Irlande, Jersey, Pays-Bas, Royaume-Uni, États-Unis ## Fonctionnalités - Accès mobile - Actions découlant d'un événement - Alertes/Notifications - Automate d'appel - Automated Attendant - Autorisations basées sur les rôles - Chat vidéo - Collaboration entre plusieurs utilisateurs - Communication multicanal - Conférences - Conférences vidéo - Contrôles/Permissions d'accès - Distribution automatique des appels - Enregistrement des appels - Enregistrements - Extensions virtuelles - Fichiers audio et vidéo bidirectionnels - Fichiers audio et vidéo bidirectionnels - Filtrage d'appels - Gestion de la communication - Gestion des centres d'appel - Gestion des contacts - Groupes d'appel - IVR - Identification de l'appelant - Journalisation des appels - Liaisons SIP - Logiciels SIP (softphone) - Logiciels d'expérience client - Logiciels de VoIP - Messagerie SMS - Messagerie vocale - Outils de collaboration - PBX - Partage d'écran - Partage des fichiers - Planification des rappels - Rapports et analyses - Rapports et statistiques - Rapports sur les appels - Routage automatisé - Routage des appels - Streaming de présentation - Suivi des appels - Suivi des appels - Tableau de bord - Tableau de bord d'activités - Third-Party Integrations - Transfert de fichiers - Transfert d’appel ... et 1 fonctionnalités supplémentaires ## Intégrations (9 au total) - Box - Dropbox Business - Google Workspace - Microsoft 365 - Microsoft Outlook - Okta - Salesforce Platform - ServiceNow - Zendesk Suite ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de téléphonie](https://www.capterra.lu/directory/30084/telephony/software) ## Catégories connexes - [Logiciels de téléphonie](https://www.capterra.lu/directory/30084/telephony/software) - [Communications unifiées](https://www.capterra.lu/directory/31035/unified-communications/software) - [Solutions de téléphonie professionnelle](https://www.capterra.lu/directory/31101/business-phone-systems/software) - [Systèmes PABX](https://www.capterra.lu/directory/31102/cloud-pbx/software) - [Logiciels de VoIP](https://www.capterra.lu/directory/30940/voip/software) ## Logiciels similaires 1. [Microsoft Teams](https://www.capterra.lu/software/168668/microsoft-teams) — 4.5/5 (10940 reviews) 2. [Zoom Workplace](https://www.capterra.lu/software/144037/zoom-video-conferencing) — 4.6/5 (14526 reviews) 3. [Slack](https://www.capterra.lu/software/135003/slack) — 4.7/5 (24046 reviews) 4. [Google Workspace](https://www.capterra.lu/software/168389/google-workspace) — 4.7/5 (17483 reviews) 5. [Ringover](https://www.capterra.lu/software/169627/ringover) — 4.7/5 (858 reviews) ## Avis ### "Program very easy to use at a very accessible price, I love it." — 5.0/5 > **Suzi** | *12 avril 2023* | Semi-conducteurs | Taux de recommandation : 9.0/10 > > **Avantages**: RingCentral MVP combines all of the fundamental requirements for effective communication into a single program that runs on your own computer. Within a single interface, I am able to monitor and respond to incoming phone calls, text messages, faxes, and instantaneous messages from other users. > > **Inconvénients**: The first transition from using a traditional desk phone to a desktop app is one of the drawbacks of RingCentral MVP. No matter where you take your laptop, you can now take your calls with you. Although getting acclimated to it takes a little bit of time, the experience has been positive in general. > > RingCentral has integrated numerous modes of communication into a single app, each of which may be seen individually or together on a dashboard. The dashboard, in general, has been of great use to us in the conduct of our day-to-day business. Because of this added bonus, we have been able to get rid of all of our desk phones, which has freed up additional space on our workstations. ----- ### "A pretty good office phone system not cost effective at all\!" — 4.0/5 > **James** | *5 décembre 2022* | Immobilier | Taux de recommandation : 4.0/10 > > **Avantages**: The main things this system does well; call routing, mobile access, voicemail, call transfers. > > **Inconvénients**: This software takes a very long time to set up and get rolled out to the team. This is not cheap and only gets more expensive over time. Their customer service is terrible. I have to search to find out anything on my own. I have tired to schedule numerous meetings with my account manager and usually don't get a reply. The last time we actually got one scheduled he flaked and never called into the meeting. I had my whole team there waiting. > > See above. The only problem is cost and customer service. ----- ### "Very good VOiP" — 3.0/5 > **Utilisateur vérifié** | *14 décembre 2023* | Transport routier/ferroviaire | Taux de recommandation : 10.0/10 > > **Avantages**: The online portal is fantastic. It allows you to divert your calls very easily to a phone or even take them on your computer rather than your desk phone > > **Inconvénients**: We do get several dropouts on desk phones a day Which sometimes makes it frustrating > > Overall, our experience has been good we will be continuing to use RingCentral in the future ----- ### "RingCentral Great For Business" — 5.0/5 > **Adrian** | *15 novembre 2022* | Services et technologies de l'information | Taux de recommandation : 9.0/10 > > **Avantages**: Having used a competitor software previously I find that using RingCentral is quick, easy and bug free. It's relatively simple to load on your PC or mobile and does the exact job it is designed to do well. > > **Inconvénients**: Contact management could be improved on RingCentral, but overall, there really isn't much to complain about. > > RingCentral has been a great stride forward compared to our previous VoIP solution which was buggy and had issues. It's simple, easy to use and just works. ----- ### "Ring Central is a solid small business phone service" — 5.0/5 > **Rick** | *9 mai 2023* | Logiciels de construction | Taux de recommandation : 8.0/10 > > **Avantages**: We used Ring Central for about a year and it was always pretty good. I really liked the mobile app because it allowed us to work remotely and not have to pay for phone service at our employees homes. > > **Inconvénients**: The phone service only ever had a problem when the internet went down on our office or in my neighborhood. Ring Central was great, the internet was not reliable enough. > > Overall we really liked Ring Central. The only reason we switched away was because a friend started their own VOIP phone service and we got to support them and use it for cheap. I really like Ring Central and have recommended it to several friends over the years. ----- Page : 1/49\ Suivant: [Page suivante](https://www.capterra.lu/software/132178/ringcentral-mvp?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/132178/ringcentral-mvp) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées