---
description: RingCentral Engage Voice : qu'en pensent les utilisateurs ? Lisez les avis clients sur RingCentral Engage Voice, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
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title: RingCentral Engage Voice - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Numéroteur prédictif (predictive dialer)](/directory/30597/predictive-dialer/software) > [RingCentral Engage Voice](/software/132179/ringcentral-engage-voice)

# RingCentral Engage Voice

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> Engage Voice est une plateforme cloud d'appels sortants et mixtes fiable, flexible et intuitive.
> 
> Conclusion : 23 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise RingCentral Engage Voice ?

Architecture, fiabilité et évolutivité de niveau entreprise pour le marché des PME, allant de 30 à plus de 10 000 agents.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.5/5** | 23 Avis |
| Simplicité | 4.8/5 | D'après l'ensemble des avis |
| Support client | 4.2/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.6/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: RingCentral
- **Pays**: Belmont, É.-U.
- **Fondé**: 1999

## Contexte commercial

- **À partir de**: 119,00 $US
- **Type de licence**:  (Essai gratuit)
- **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur)
- **Langues**: anglais
- **Pays disponibles**: Canada, États-Unis

##  Fonctionnalités

- Automate d'appel
- CTI (couplage téléphonie informatique)
- Collaboration entre plusieurs utilisateurs
- Communication multicanal
- Distribution automatique des appels
- Enregistrement des appels
- Fonctions pour call centers
- Gestion des campagnes
- Gestion des centres d'appel
- Gestion des contacts
- Gestion des listes
- IVR
- Logiciels d'expérience client
- Messagerie vocale
- Mesure des performances
- Numéroteur automatique
- Numéroteur prédictif (predictive dialer)
- Planification du personnel
- Prévision du travail
- Rapports et analyses
- Rapports et statistiques
- Rapports sur les appels
- Routage des appels
- Scripts d'appel
- Suivi des appels
- Tableau de bord
- Transfert d’appel

## Intégrations (2 au total)

- Salesforce Platform
- Zendesk Suite

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat

## Category

- [Numéroteur prédictif (predictive dialer)](https://www.capterra.lu/directory/30597/predictive-dialer/software)

## Catégories connexes

- [Numéroteur prédictif (predictive dialer)](https://www.capterra.lu/directory/30597/predictive-dialer/software)
- [Logiciels de numérotation automatique](https://www.capterra.lu/directory/30999/auto-dialer/software)
- [Logiciels de centre d'appel](https://www.capterra.lu/directory/30007/call-center/software)
- [Logiciels de SVI (serveur vocal interactif)](https://www.capterra.lu/directory/30231/ivr/software)
- [Enregistrement des appels](https://www.capterra.lu/directory/30533/call-recording/software)

##  Logiciels similaires

1. [Ringover](https://www.capterra.lu/software/169627/ringover) — 4.7/5 (858 reviews)
2. [Convoso](https://www.capterra.lu/software/76768/cloud-predictive-dialer) — 4.5/5 (386 reviews)
3. [DialedIn CCaaS](https://www.capterra.lu/software/29589/callcenternow) — 4.8/5 (314 reviews)
4. [Readymode](https://www.capterra.lu/software/136728/readymode) — 4.6/5 (136 reviews)
5. [LiveAgent](https://www.capterra.lu/software/102188/liveagent) — 4.7/5 (1753 reviews)

## Avis

### "Ring centra is the best system for calls and messaging" — 5.0/5

> **Sera** | *12 février 2026* | Immobilier | Taux de recommandation : 10.0/10
> 
> **Avantages**: As all ring central products the system is easy to use, gives value for your money and has excellent phone support and custumer support.
> 
> **Inconvénients**: The system could use a little make up.or renovation in colors and features as they seem a lille dated
> 
> Great product, keeps track of all calls and messages. I use it daily and it serves its purpose very well. Excellent resource.for note taking as well.

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### "Great Call Center Software, very reliable\!" — 4.0/5

> **Utilisateur vérifié** | *12 septembre 2022* | Services aux consommateurs | Taux de recommandation : 9.0/10
> 
> **Avantages**: Reports are really easy to process and download, very intuitive, and Also really easy to use and agents love it.
> 
> **Inconvénients**: A dashboard for monitoring and follow-up agents could be better.
> 
> Nice software, really good for reports and analytics, also, to follow-up agents performance and hours.

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### "Ring Central was good for a season" — 3.0/5

> **Daniel R.** | *15 septembre 2025* | Logiciels | Taux de recommandation : 2.0/10
> 
> **Avantages**: I set up ring central for one of my non profit clients and I loved how you could have physical phones and use the app as though it was your desk phone. I also loved how you can set greetings for each employee and a general greeting when you dial the phone.
> 
> **Inconvénients**: The app was full of glitches, the price of our lines keep going up and the customer service was not the best. Since they are a VOIP subscription we had to get our phone lines cabling ran and they provided a company they referred us to in Michigan that I as horrible

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### "Ring Central Engage voice is a must have for small and large businesses." — 5.0/5

> **Devin** | *16 janvier 2026* | Appareils médicaux | Taux de recommandation : 10.0/10
> 
> **Avantages**: I really like how Ring Central voice is a web-based application which also can be used on desk phones. This allows for my employees to connect with our clients seamlessly.
> 
> **Inconvénients**: I do not have anything negative to say regarding Ring Central Engage Voice. It helps out organization day and night to field calls and connect with clients.
> 
> My over all experience with Ring Central Engage voice has been seamless and perfect. I wish we would have switched over to this system years ago. I allow for remote work.

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### "ring central vooice" — 4.0/5

> **Brian** | *25 février 2024* | Cabinet d'avocats | Taux de recommandation : 7.0/10
> 
> **Avantages**: it services our telephone needs with voice, text, messages
> 
> **Inconvénients**: sometimes features are difficult to set up and get using

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## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/132179/ringcentral-engage-voice)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| en | <https://www.capterra.com/p/242187/RingCentral-Engage-Voice/> |
| en-AE | <https://www.capterra.ae/software/132179/ringcentral-engage-voice> |
| en-AU | <https://www.capterra.com.au/software/132179/ringcentral-engage-voice> |
| en-CA | <https://www.capterra.ca/software/132179/ringcentral-engage-voice> |
| en-GB | <https://www.capterra.co.uk/software/132179/ringcentral-engage-voice> |
| en-IE | <https://www.capterra.ie/software/132179/ringcentral-engage-voice> |
| en-IL | <https://www.capterra.co.il/software/132179/ringcentral-engage-voice> |
| en-IN | <https://www.capterra.in/software/132179/ringcentral-engage-voice> |
| en-NZ | <https://www.capterra.co.nz/software/132179/ringcentral-engage-voice> |
| en-SG | <https://www.capterra.com.sg/software/132179/ringcentral-engage-voice> |
| en-ZA | <https://www.capterra.co.za/software/132179/ringcentral-engage-voice> |
| fr | <https://www.capterra.fr/software/132179/ringcentral-engage-voice> |
| fr-BE | <https://fr.capterra.be/software/132179/ringcentral-engage-voice> |
| fr-CA | <https://fr.capterra.ca/software/132179/ringcentral-engage-voice> |
| fr-LU | <https://www.capterra.lu/software/132179/ringcentral-engage-voice> |

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