--- description: ServiceTrade : qu'en pensent les utilisateurs ? Lisez les avis clients sur ServiceTrade, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ServiceTrade - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion des interventions](/directory/10009/field-service-management/software) > [ServiceTrade](/software/132690/servicetrade-commercial) # ServiceTrade Canonical: https://www.capterra.lu/software/132690/servicetrade-commercial Page : 1/15\ Suivant: [Page suivante](https://www.capterra.lu/software/132690/servicetrade-commercial?page=2) > Les applications web et mobiles de ServiceTrade coordonnent le personnel de bureau et les techniciens de terrain pour offrir une expérience client exceptionnelle. > > Conclusion : 343 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise ServiceTrade ? Les prestataires de services commerciaux spécialisés dans la fourniture de services récurrents. Les secteurs et activités concernés incluent : protection contre les incendies, réparation mécanique, systèmes CVC, lavage sous pression, conduits d'aération, nettoyage de cuisine, équipement alimentaire, porte-à-porte et médical. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 343 Avis | | Simplicité | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: ServiceTrade - **Pays**: Durham, É.-U. - **Entreprise fondée en**: 2013 ## Contexte commercial - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Accès mobile - Alertes/Notifications - Application mobile - Base de données de clients - Base de données de contacts - Base de données de sous-traitants - Devis - Facturation - GPS - Gestion de la conformité - Gestion de la disponibilité - Gestion des calendriers - Gestion des clients - Gestion des contrats/licences - Gestion des documents - Gestion des expéditions - Gestion des factures - Gestion des ordres de travail - Gestion des stocks - Gestion des techniciens - Gestion des tâches - Historique des services - Maintenance préventive - Paiements électroniques - Planification - Planification de la maintenance - Portail libre-service - Pour sous-traitants en commerce/électr. industrielle - Rappels - Rapports et statistiques - Real-Time Data - Real-Time Updates - Recouvrement des paiements sur le terrain - Routage - Signature électronique - Suivi des tâches - Suivi du temps - Suivi du temps en ligne - Third-Party Integrations ## Intégrations (15 au total) - Acumatica Cloud ERP - ComputerEase - FOUNDATION - Google Calendar - Microsoft Excel - NetSuite - QuickBooks Desktop - QuickBooks Online - QuickBooks Online Advanced - Sage 100 - Sage 300 - Sage Accounting - Sage Intacct - WordPress - Zapier ## Ressources d'aide - Service client/e-mail - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels de gestion des interventions](https://www.capterra.lu/directory/10009/field-service-management/software) ## Catégories connexes - [Logiciels de gestion des interventions](https://www.capterra.lu/directory/10009/field-service-management/software) - [Logiciels d'affectation du personnel](https://www.capterra.lu/directory/30059/service-dispatch/software) - [Logiciels pour plombiers](https://www.capterra.lu/directory/30107/hvac/software) - [Logiciels de gestion des ordres de mission](https://www.capterra.lu/directory/30785/work-order/software) - [Logiciels pour électriciens](https://www.capterra.lu/directory/31006/electrical-contractor/software) ## Logiciels similaires 1. [FieldPulse](https://www.capterra.lu/software/153475/fieldpulse) — 4.6/5 (466 reviews) 2. [Jobber](https://www.capterra.lu/software/127994/jobber) — 4.6/5 (1463 reviews) 3. [Connecteam](https://www.capterra.lu/software/153140/connecteam) — 4.6/5 (5298 reviews) 4. [BuildOps](https://www.capterra.lu/software/194155/buildops) — 4.4/5 (177 reviews) 5. [Service Fusion](https://www.capterra.lu/software/135788/service-fusion) — 4.3/5 (308 reviews) ## Avis ### "Great scheduling Tool\!" — 4.0/5 > **Darlena** | *24 janvier 2025* | Logiciels de construction | Taux de recommandation : 9.0/10 > > **Avantages**: The ease of using the system. Being able to see the technician in real time, their location and on site and off site times. Quoting is also made simple thru Service Trade as well. > > **Inconvénients**: That it can lag at times, and that you cannot access the email from the pop up. > > It's a great experience. I love trying new apps and this is a great tool for our business. ----- ### "ServiceTrade Review" — 5.0/5 > **Shannon** | *19 juillet 2025* | Logiciels de construction | Taux de recommandation : 10.0/10 > > **Avantages**: It's critical to have a good Field Service Management system when working in a service industry. ServiceTrade is an excellent product that eases the day-to-day burden of managing our customer's needs. In addition, ServiceTrade is continually approving their product. > > **Inconvénients**: If I had to pick something it would have to be that occasionally I lose connection, and the pesky emu pops up. > > I love this product from reoccurring service management, to job creation/completion to invoicing. In addition, ServiceTrade has an amazing customer support team behind the scenes if needed. ----- ### "Don't trust this software with your business's vital processes" — 1.0/5 > **Paul** | *7 septembre 2022* | Logiciels de construction | Taux de recommandation : 0.0/10 > > **Avantages**: This software is user friendly. Your field staff will like the UI- either through the cell phone or a tablet. Very customer friendly. Automated emails with custom links is terrific. Overall their product looks great on the surface, and the presentation is top notch. > > **Inconvénients**: This software is EXPENSIVE. There are much more cost efficient alternatives that perform just as well. Major updates are frequently rolled out without notice, and have a huge impact on your processes. Each update results in more bugs, and have a cumulative negative result on the performance of the software. Updates also effect the app, so field staff are constantly having issues, and have to delete/reinstall the software. Data is extremely difficult to mine (and yes, it costs extra to access that data). Determining how your techs perform, gross profit for projects, sales numbers are almost impossible to gather, and is often inaccurate once you figure out how to run the report. This software does not handle different tax rates, and will result in you charging the wrong rates to your customers, costing you money. Every feature costs more money- and the features frequently do not work as intended. (Timecards, recurring invoicing are major disappointments) > > We used ServiceTrade for over 6 years for all aspects of our fire alarm business. It was a great software at the beginning. That being said, they have made too many updates that were not properly tested, and the end result is a software that just doesn't work anymore. They are no longer a high quality product, but continue to charge as if they were. If you use ServiceTrade for all of your business's processes- installation, work order tracking, recurring service work, invoicing, profitability tracking, timecards, inventory management- you will be extremely disappointed in the result. ----- ### "Service Trade review from Sterling Fire" — 5.0/5 > **Jerry** | *1 avril 2025* | Eau/gaz/électricité | Taux de recommandation : 10.0/10 > > **Avantages**: With ST we are able to fully run our business with the easy of customer locations, ticket prep, quoting and invoicing all in the same place. > > **Inconvénients**: The field techs with non-ios mobile devices have some minor problems with the mobile app, but we manage work-arounds for them. > > We are a huge fan of ST. I continually push this product to other fire service providers that I know as well as other field service providers. It has been the greatest addition to our business. ----- ### "Servicetrade Assist" — 5.0/5 > **Donovan** | *12 mai 2025* | Génie mécanique ou industriel | Taux de recommandation : 10.0/10 > > **Avantages**: How much they check up on you and how they are available to help grow your business. > > **Inconvénients**: Technical Support. Trying to get a person on the phone to talk about issues was a nightmare. > > My overall experience with servicetrade has been great. \[sensitive content hidden\] has been a tremendous help. She always is checking in and giving me tidbits and ways to improve my business. ----- Page : 1/15\ Suivant: [Page suivante](https://www.capterra.lu/software/132690/servicetrade-commercial?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/132690/servicetrade-commercial) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | ----- ## Données structurées