---
description: ServiceTrade : qu'en pensent les utilisateurs ? Lisez les avis clients sur ServiceTrade, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ServiceTrade - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de gestion des interventions](/directory/10009/field-service-management/software) > [ServiceTrade](/software/132690/servicetrade-commercial)

# ServiceTrade

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> Les applications web et mobiles de ServiceTrade coordonnent le personnel de bureau et les techniciens de terrain pour offrir une expérience client exceptionnelle.
> 
> Conclusion : 340 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise ServiceTrade ?

Les prestataires de services commerciaux spécialisés dans la fourniture de services récurrents. Les secteurs et activités concernés incluent : protection contre les incendies, réparation mécanique, systèmes CVC, lavage sous pression, conduits d'aération, nettoyage de cuisine, équipement alimentaire, porte-à-porte et médical.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.6/5** | 340 Avis |
| Simplicité | 4.6/5 | D'après l'ensemble des avis |
| Support client | 4.7/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.4/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: ServiceTrade
- **Pays**: Durham, É.-U.
- **Fondé**: 2013

## Contexte commercial

- **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais
- **Pays disponibles**: Canada, États-Unis

##  Fonctionnalités

- Accès mobile
- Alertes/Notifications
- Application mobile
- Base de données de clients
- Base de données de contacts
- Base de données de sous-traitants
- Devis
- Facturation
- GPS
- Gestion de la conformité
- Gestion de la disponibilité
- Gestion des calendriers
- Gestion des clients
- Gestion des contrats/licences
- Gestion des documents
- Gestion des expéditions
- Gestion des factures
- Gestion des ordres de travail
- Gestion des stocks
- Gestion des techniciens
- Gestion des tâches
- Historique des services
- Maintenance préventive
- Paiements électroniques
- Planification
- Planification de la maintenance
- Portail libre-service
- Pour sous-traitants en commerce/électr. industrielle
- Rappels
- Rapports et statistiques
- Real-Time Data
- Real-Time Updates
- Recouvrement des paiements sur le terrain
- Routage
- Signature électronique
- Suivi des tâches
- Suivi du temps
- Suivi du temps en ligne
- Third-Party Integrations

## Intégrations (15 au total)

- Acumatica Cloud ERP
- ComputerEase
- FOUNDATION
- Google Calendar
- Microsoft Excel
- NetSuite
- QuickBooks Desktop
- QuickBooks Online
- QuickBooks Online Advanced
- Sage 100
- Sage 300
- Sage Accounting
- Sage Intacct
- WordPress
- Zapier

## Ressources d'aide

- Service client/e-mail
- Base de connaissances
- Support téléphonique
- Chat

## Category

- [Logiciels de gestion des interventions](https://www.capterra.lu/directory/10009/field-service-management/software)

## Catégories connexes

- [Logiciels de gestion des interventions](https://www.capterra.lu/directory/10009/field-service-management/software)
- [Logiciels d'affectation du personnel](https://www.capterra.lu/directory/30059/service-dispatch/software)
- [Logiciels pour plombiers](https://www.capterra.lu/directory/30107/hvac/software)
- [Logiciels de gestion des ordres de mission](https://www.capterra.lu/directory/30785/work-order/software)
- [Logiciels pour électriciens](https://www.capterra.lu/directory/31006/electrical-contractor/software)

##  Logiciels similaires

1. [FieldPulse](https://www.capterra.lu/software/153475/fieldpulse) — 4.6/5 (425 reviews)
2. [Jobber](https://www.capterra.lu/software/127994/jobber) — 4.6/5 (1435 reviews)
3. [Connecteam](https://www.capterra.lu/software/153140/connecteam) — 4.6/5 (5120 reviews)
4. [BuildOps](https://www.capterra.lu/software/194155/buildops) — 4.4/5 (174 reviews)
5. [Service Fusion](https://www.capterra.lu/software/135788/service-fusion) — 4.3/5 (308 reviews)

## Avis

### "ServiceTrade is our Customer Service Department" — 5.0/5

> **Keith** | *14 février 2023* | Eau/gaz/électricité | Taux de recommandation : 10.0/10
> 
> **Avantages**: ServiceTrade allows us to integrate our sales and quoting with our implementation and delivery of our services seamlessly to our customers.
> 
> **Inconvénients**: The onboarding could have been a little more clear with how we should set up our assets with our recurring services. We had to make multiple attempts at getting the assets set up correctly in the beginning.

-----

### "ServiceTrade Review" — 5.0/5

> **Shannon** | *19 juillet 2025* | Logiciels de construction | Taux de recommandation : 10.0/10
> 
> **Avantages**: It's critical to have a good Field Service Management system when working in a service industry. ServiceTrade is an excellent product that eases the day-to-day burden of managing our customer's needs. In addition, ServiceTrade is continually approving their product.
> 
> **Inconvénients**: If I had to pick something it would have to be that occasionally I lose connection, and the pesky emu pops up.
> 
> I love this product from reoccurring service management, to job creation/completion to invoicing. In addition, ServiceTrade has an amazing customer support team behind the scenes if needed.

-----

### "Review from FIRE FIGHTER PRODUCTS, Inc 2-2-24" — 3.0/5

> **Richard** | *2 février 2024* | Services et technologies de l'information | Taux de recommandation : 6.0/10
> 
> **Avantages**: The centralized Online Dashboard and Layout.
> 
> **Inconvénients**: Actual human live customer support is almost non-existent. No dedicated support, everything is by online service ticket, usually handled 6-8 hours or the next day.

-----

### "Satisfied Service Trade User" — 5.0/5

> **John** | *1 octobre 2025* | Logiciels de construction | Taux de recommandation : 9.0/10
> 
> **Avantages**: Customer service is top notch.  The efficiency of the software has increased profits.  Dispatch board is helping with scheduling and keeping track of technicians and jobs
> 
> **Inconvénients**: Software favours US based companies and we are in Canada.  Could use more customization of work acknowledgments and assets.
> 
> Wonderful.  Easy to learn and use.  Service trade staff are always there to help with any issues.  Prompt replies and friendly attitudes.

-----

### "Service Trade review from Sterling Fire" — 5.0/5

> **Jerry** | *1 avril 2025* | Eau/gaz/électricité | Taux de recommandation : 10.0/10
> 
> **Avantages**: With ST we are able to fully run our business with the easy of customer locations, ticket prep, quoting and invoicing all in the same place.
> 
> **Inconvénients**: The field techs with non-ios mobile devices have some minor problems with the mobile app, but we manage work-arounds for them.
> 
> We are a huge fan of ST. I continually push this product to other fire service providers that I know as well as other field service providers. It has been the greatest addition to our business.

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## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/132690/servicetrade-commercial)

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| Langue | URL |
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| de-AT | <https://www.capterra.at/software/132690/servicetrade-commercial> |
| de-CH | <https://www.capterra.ch/software/132690/servicetrade-commercial> |
| en | <https://www.capterra.com/p/132690/ServiceTrade-Commercial/> |
| en-AE | <https://www.capterra.ae/software/132690/servicetrade-commercial> |
| en-AU | <https://www.capterra.com.au/software/132690/servicetrade-commercial> |
| en-CA | <https://www.capterra.ca/software/132690/servicetrade-commercial> |
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| es | <https://www.capterra.es/software/132690/servicetrade-commercial> |
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| fr-CA | <https://fr.capterra.ca/software/132690/servicetrade-commercial> |
| fr-LU | <https://www.capterra.lu/software/132690/servicetrade-commercial> |
| it | <https://www.capterra.it/software/132690/servicetrade-commercial> |
| nl | <https://www.capterra.nl/software/132690/servicetrade-commercial> |
| nl-BE | <https://www.capterra.be/software/132690/servicetrade-commercial> |

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