---
description: CyTrack : qu'en pensent les utilisateurs ? Lisez les avis clients sur CyTrack, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CyTrack - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de centre d'appel](/directory/30007/call-center/software) > [CyTrack](/software/132757/cycx)

# CyTrack

Canonical: https://www.capterra.lu/software/132757/cycx

> Expérience client et solution Omni Channel Contact Centre pour les solutions PBX dans le cloud et sur site, y compris Skype pour les entreprises.
> 
> Conclusion : 4 utilisateurs lui ont donné la note de **5.0/5**. Figure au meilleur classement pour **Simplicité**.

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## Présentation

### Qui utilise CyTrack ?

La technologie des centres d'appels n'est pas réservée aux call centers. Les technologies et méthodologies mises au point par les call centers sont maintenant mises en œuvre dans toutes les entreprises intelligentes.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **5.0/5** | 4 Avis |
| Simplicité | 5.0/5 | D'après l'ensemble des avis |
| Support client | 5.0/5 | D'après l'ensemble des avis |
| Rapport qualité-prix |  | D'après l'ensemble des avis |
|  Fonctionnalités |  | D'après l'ensemble des avis |
| Pourcentage de recommandation | - | ( Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: CyTrack Intelligence Systems
- **Fondé**: 1995

## Contexte commercial

- **À partir de**: 100,00 $AU
- **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000
- **Déploiement et plateformes**: Cloud, SaaS, web, Windows (ordinateur)
- **Langues**: anglais
- **Pays disponibles**: Australie

##  Fonctionnalités

- Enregistrement des appels
- Gestion des listes d'attente
- IVR
- Journalisation des appels
- Logiciels d'expérience client
- Rapports et analyses
- Scripts d'appel
- Suivi des appels

## Ressources d'aide

- Support 24/7 (réponse directe)
- Chat

## Category

- [Logiciels de centre d'appel](https://www.capterra.lu/directory/30007/call-center/software)

##  Logiciels similaires

1. [Ringover](https://www.capterra.lu/software/169627/ringover) — 4.7/5 (858 reviews)
2. [Convoso](https://www.capterra.lu/software/76768/cloud-predictive-dialer) — 4.5/5 (386 reviews)
3. [DialedIn CCaaS](https://www.capterra.lu/software/29589/callcenternow) — 4.8/5 (314 reviews)
4. [Readymode](https://www.capterra.lu/software/136728/readymode) — 4.6/5 (136 reviews)
5. [Nextiva](https://www.capterra.lu/software/175788/nextiva) — 4.6/5 (914 reviews)

## Avis

### "Great Software, outstanding support and Best decision made when we chose CyTrack 6 years ago" — 5.0/5

> **Rocky** | *17 janvier 2014*
> 
> Bob \& Pete started using CyTrack almost 6 years ago. We receive 1500 calls between 8.30am and 4pm every day. In last 6 years, CyTrack has never given us grief. Users find it very easy to use and supervisors only need 30 minutes training.
We have received great help implementing this solution and support has been outstanding for all the in between upgrades. I have been in IT industry for over 12 years and I have to say that CyTrack solution has demanded least amount of administration from IT.
I would strongly recommend CyTrack if you are serious about providing quality service to your customers and ease of use for your users.

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### "Cytrack Reinventing Customer Service" — 5.0/5

> **Metin** | *15 janvier 2014*
> 
> Best reporting, and ease of use.  Know exactly what your agents are doing every single second of the day.  This system beats any system out there.

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### "nothing" — 5.0/5

> **rubayet** | *13 décembre 2015*
> 
> yes.this software is very important for every people , if we use this than we can easily take a secision.

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### "Best Routing System and Multi Channel" — 5.0/5

> **Divina** | *15 janvier 2014*
> 
> This product has the lot.  Instant messaging,  email routing and skilled based routing as you have never seen before.

Seeing is believing\!

## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/132757/cycx)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.capterra.com.de/software/132757/cycx> |
| de-AT | <https://www.capterra.at/software/132757/cycx> |
| de-CH | <https://www.capterra.ch/software/132757/cycx> |
| en | <https://www.capterra.com/p/132757/CyCX/> |
| en-AE | <https://www.capterra.ae/software/132757/cycx> |
| en-AU | <https://www.capterra.com.au/software/132757/cycx> |
| en-CA | <https://www.capterra.ca/software/132757/cycx> |
| en-GB | <https://www.capterra.co.uk/software/132757/cycx> |
| en-IE | <https://www.capterra.ie/software/132757/cycx> |
| en-IL | <https://www.capterra.co.il/software/132757/cycx> |
| en-IN | <https://www.capterra.in/software/132757/cycx> |
| en-NZ | <https://www.capterra.co.nz/software/132757/cycx> |
| en-SG | <https://www.capterra.com.sg/software/132757/cycx> |
| en-ZA | <https://www.capterra.co.za/software/132757/cycx> |
| fr | <https://www.capterra.fr/software/132757/cycx> |
| fr-BE | <https://fr.capterra.be/software/132757/cycx> |
| fr-CA | <https://fr.capterra.ca/software/132757/cycx> |
| fr-LU | <https://www.capterra.lu/software/132757/cycx> |

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