--- description: Survicate : qu'en pensent les utilisateurs ? Lisez les avis clients sur Survicate, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Survicate - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Outils de vote en ligne](/directory/30092/survey/software) > [Survicate](/software/132914/survicate) # Survicate Canonical: https://www.capterra.lu/software/132914/survicate Page : 1/5\ Suivant: [Page suivante](https://www.capterra.lu/software/132914/survicate?page=2) > Recueillez plus d'opinions de la part de vos clients et offrez-leur une meilleure expérience client. Utilisez 20 intégrations natives pour agir sur les opinions des clients. > > Conclusion : 99 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Survicate ? Customer feedback surveys for scaling companies ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 99 Avis | | Simplicité | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Survicate - **Pays**: Warsaw, Pologne - **Entreprise fondée en**: 2013 ## Contexte commercial - **À partir de**: 0,00 $US - **Type de licence**: (Version gratuite disponible) (Essai gratuit) - **Prix**: Survicate offers usage based plans \& pricing. Get started for free \& choose the best option: Free: $0/month Essential: $79/month ($65 per month billed annually) Professional - $159/month ($129 per month billed annually) Ultimate - $349/month ($289 per month billed annually) - **Public cible**: 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais, polonais - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 209 de plus ## Fonctionnalités - A/B Testing - Alertes/Notifications - Analyse des recherches utilisateurs - Analyse des sentiments - Analyse des tendances - Analyse visuelle - Bibliothèque de questions - Collecte de données multicanal - Commentaires anonymes - Communication multicanal - Créateur d'enquêtes - Création et conception de formulaires - Distribution multicanal - Division des questions (question branching) - Engagement des clients - Enquêtes et feedback - Feedback en continu - Fonction de glisser-déposer - Gestion de l'expérience client - Gestion des ambassadeurs de marque - Gestion des campagnes - Gestion des commentaires - Gestion des commentaires négatifs - Gestion des enquêtes et sondages - Gestion des réponses - Intégration des employés - Live Results Sharing - Logique d'évitement - Mesure des performances - Modèles personnalisables - Notification en cas d'avis émis - Personnalisation des URL - Questionnaires à choix multiples - Questions personnalisables - Rapports et analyses - Rapports et statistiques - Real-Time Analytics - Real-Time Reporting - Segmentation - Segmentation de la clientèle - Sondage en ligne - Sondages d'opinion - Structure des enquêtes de Net Promoter Score (NPS) - Structure enquêtes CSAT - Suivi des conversions - Suivi et analyse de l'utilisation - Surveillance des avis émis - Tableau de bord - Visualisation de données - Workflow Automation ... et 7 fonctionnalités supplémentaires ## Intégrations (68 au total) - AWeber - ActiveCampaign - Agile CRM - Airtable - Amplitude - Braze - Calendly - Campaign Monitor by Marigold - Close - Coda - Constant Contact - Copper - Customer.io - Drift - Drip ... et 53 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Outils de vote en ligne](https://www.capterra.lu/directory/30092/survey/software) ## Catégories connexes - [Outils de vote en ligne](https://www.capterra.lu/directory/30092/survey/software) - [Automatisation des formulaires](https://www.capterra.lu/directory/10023/forms-automation/software) - [Logiciels de Customer Success](https://www.capterra.lu/directory/30961/customer-success/software) - [Logiciels de satisfaction client](https://www.capterra.lu/directory/30541/customer-satisfaction/software) - [Logiciels de NPS (Net Promoter Score)](https://www.capterra.lu/directory/32075/nps/software) ## Logiciels similaires 1. [Typeform](https://www.capterra.lu/software/137289/typeform) — 4.7/5 (967 reviews) 2. [SurveyMonkey](https://www.capterra.lu/software/32728/surveymonkey) — 4.6/5 (10458 reviews) 3. [Jotform](https://www.capterra.lu/software/158456/jotform-4-0) — 4.7/5 (2891 reviews) 4. [Microsoft Forms](https://www.capterra.lu/software/1025299/microsoft-forms) — 4.6/5 (325 reviews) 5. [Connecteam](https://www.capterra.lu/software/153140/connecteam) — 4.6/5 (5235 reviews) ## Avis ### "A strategic partner for IT teams" — 5.0/5 > **Julio** | *22 octobre 2024* | Services financiers | Taux de recommandation : 10.0/10 > > **Avantages**: Survicate is a tool that enables IT teams to turn data into actionable insights, improving service quality and user satisfaction. By providing an easy-to-use and highly customizable platform for collecting and analyzing feedback, it becomes a strategic partner for any organization seeking to optimize its technology operations. > > **Inconvénients**: I don't have any negative comments to raise. > > We find Survicate ideal for collecting direct feedback and tailoring surveys to the specific needs of each team or project. It's also invaluable for evaluating new tools and technologies, measuring team efficiency, and optimizing support processes, making it an indispensable tool for our teams. ----- ### "Survicate Review" — 5.0/5 > **Katie** | *14 novembre 2024* | Produits alimentaires | Taux de recommandation : 9.0/10 > > **Avantages**: They have a great customer service team who is always able to help. Creating and analysing surveys is easy and intuitive > > **Inconvénients**: To be honest, nothing comes to mind right away. I would like if in a workspace I could filter the date range of all my surveys in that workspace at the same time to view and analyse the results instead of one by one. ----- ### "Feedback one year later" — 3.0/5 > **Utilisateur vérifié** | *28 novembre 2018* | Production alimentaire | Taux de recommandation : 5.0/10 > > **Avantages**: Reactivity of support Design to build survey \> easy > > **Inconvénients**: No synchronisation with our CRM at the begining Some small bugs ----- ### "Perfect for support and surveys" — 4.0/5 > **Alberto** | *21 octobre 2024* | Télécommunications | Taux de recommandation : 10.0/10 > > **Avantages**: It's very easy to use, intuitive, dynamic and friendly. With more options time to time. > > **Inconvénients**: Expensive. Sometimes the support is not always online. > > My overall experience with Survicate has been excellent. Its seamless integration with Intercom has allowed us to easily collect and analyze customer feedback directly within our communication flow. Setting up surveys is intuitive, and the variety of survey templates helps us quickly gather relevant insights. The real-time data reporting has been invaluable for making data-driven decisions, improving customer satisfaction, and identifying areas for product improvement. Additionally, the ability to target specific user segments ensures we’re collecting feedback from the right audience at the right time. Overall, Survicate has significantly enhanced our feedback collection process ----- ### "Great tool\!\!" — 4.0/5 > **Tarnika** | *5 novembre 2024* | Automobile | Taux de recommandation : 8.0/10 > > **Avantages**: In-product feedback surveys\! very few survey tools out there have this feature at the price point Survicate offers. > > **Inconvénients**: The UI/UX could be better\! additionally, having a feature to control what the dashboard of a particular survey should look like is needed. > > overall, its great\!\! thy customer support is great , the resources are valuable for quick fixes and questions. our CSM is very helpful as well which makes it easier to fix any issues. The product team at Survicate take customer feedback seriously and incorporate change quickly which is great\! ----- Page : 1/5\ Suivant: [Page suivante](https://www.capterra.lu/software/132914/survicate?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/132914/survicate) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Données structurées