Dynamics 365

Qui utilise Dynamics 365 ?

Toute entreprise à la recherche d'un logiciel de solution de gestion efficace

Description de Dynamics 365

Microsoft Dynamics est une gamme de solutions de gestion d'entreprise intégrées et adaptables qui permettent aux collaborateurs de prendre des décisions commerciales importantes en toute confiance. Microsoft Dynamics fonctionne comme et avec l'adoption de logiciels conviviaux de Microsoft et réduit les risques inhérents à la mise en œuvre d'une nouvelle solution. Ces solutions automatisent et rationalisent les processus financiers, de relation client et de chaîne d'approvisionnement pour faciliter la réussite des entreprises.

Informations sur Dynamics 365

Microsoft

http://www.microsoft.com

Fondé en 1975

Prix de Dynamics 365

Dynamics 365 n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de Dynamics 365 est disponible à partir de 115,00 $US/mois.

À partir de

115,00 $US/mois

Version gratuite

Non

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Installation (Windows)

Formation

Documentation

Ressources d'aide

Service de support permanent (réponse directe)

En ligne

Dynamics 365 - Fonctionnalités

  • CRM
  • Gestion d'entrepôt
  • Gestion de la chaîne logistique
  • Gestion de la distribution
  • Gestion de projets
  • Gestion des bons de commande
  • Gestion des commandes
  • Gestion des ressources d'entreprise
  • Gestion des ressources humaines
  • Gestion des stocks
  • Gestion financière
  • Rapports et analyses

Logiciels ERP : afficher la liste complète

  • Gestion des bons de commande
  • Gestion des catalogues
  • Gestion des contrats
  • Gestion des demandes
  • Gestion des dépenses
  • Gestion des fournisseurs
  • Gestion des immobilisations
  • Gestion des réceptions et entrées
  • Gestion des stocks
  • Gestion du sourcing
  • Traitement des factures

Logiciels de gestion des achats : afficher la liste complète

  • Gestion Import/Export
  • Gestion d'entrepôt
  • Gestion des expéditions
  • Gestion des fournisseurs
  • Gestion des stocks
  • Gestion des transports
  • Planification de la demande
  • Planification des ventes et des opérations
  • Traitement des commandes
  • Échange de données informatisé

Logiciels de supply chain management : afficher la liste complète

Dynamics 365 - Logiciels similaires

Plus d'alternatives à Dynamics 365

Avis sur Dynamics 365

Afficher 5 avis sur 3 864

Note globale
4,3/5
Facilité d'utilisation
4/5
Service client
4,2/5
Fonctionnalités
4,3/5
Rapport qualité-prix
4,1/5
Ty C.
Lead Business System Analyst
Papier et produits forestiers, 10 000+ employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 15/11/2019

"Dynamics in a league of it's own"

Commentaires: I have tried other CRM's in my career but none of them come close. The future of this product is incredibly bright and the cost to entry is so low that there is no reason not to give it a shot if you think it can help you. The Microsoft account management team will work with you to find the right fit for your needs and set you up for success.

Avantages: I have used this software for over 7 years and over those years have seen it grow and improve at a remarkable rate. With the introduction of Flow/Power Automate and Canvas Apps the abilities of this business application stack are unmatched. You are truly only limited by your own imagination. Microsoft provides great account management resources that will help keep you on the cutting edge. From a price perspective, Dynamics is very competitive. What you get out of the box cannot be touched by any competitor namely, Salesforce. You will spend a fortune to get the same utility from a Salesforce implementation. Salesforce and competitors also do not have anything like Azure. Having all of your business application ecosystem under such an umbrella is incredibly powerful.

Inconvénients: I have had less than ideal interactions with support. Mostly they are positive but often times they don't typically know enough about the product and will ask me for information that i already provided in detail upon initial case submission. That being said, this product is innovating and improving so much you can't possibly expect all the people supporting it to be 100% on top of their game. They SHOULD be but realistically you are going to run into people that are just intermediaries between you and someone that can actually help. This isn't really a Dynamics issue at all but you will need to rely on support if you go with an online installation.

  • Source de l'avis 
  • Publié le 15/11/2019
Timothy J.
Director of IT
Hôpitaux et soins de santé, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    4/5
  • Support client
    3/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 01/02/2020

"Dynamics 365 Customer Engagement/Field Service are robust CRM and CMMS options"

Commentaires: I have used CRM in D365 for a number of years, but have been recently through a reimplementation as the FieldOne Sky product was replaced with Field Service. This was a challenging project, but proved successful. We adopted the unified interface early on so had to deal with some bugs, but didn't want a lot of retraining right after implementation with the interface change.

Avantages: The breadth of features across Field Service and typical CRM are impressive overall. The scheduling capabilities in Field Service (and now available for other scheduling items) are second to none (at least in other items compared to).

Inconvénients: With the online version, we have run into few problems, but we do occasionally run into slow performance. This is not often, but when it does occur (slow page refreshes, especially in the scheduling tool) it can be painful for our users.

  • Source de l'avis 
  • Publié le 01/02/2020
Jeremiah S.
Director of Technology
Logiciels, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    4/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 16/09/2020

"CRM with lots of buildout potential"

Commentaires: Dynamics 365 has been instrumental in our sales teams ability to manage and track prospects and contacts throughout the opportunity and sales lifecycle.

Avantages: Dynamics 365 comes with a full array of features and functionality that allows tracking of clients, communications, prospects, opportunities, and the full relationship with your contacts. It's integration with outlook and ability to be custom designed in terms of fields and views gives it a potential to encompass and cover all your company's needs.

Inconvénients: Building out the functionality can be somewhat complicated when designing custom features and additionally tracking security and roles takes a measured approach to verify security of data and privacy.

  • Source de l'avis 
  • Publié le 16/09/2020
Julia T.
Marketing CRM Coordinator
Cabinet d'avocats, 201-500 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    3/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    3/5
  • Support client
    1/5
  • Rapport qualité-prix
    2/5
  • Probabilité de recommander le produit
    4/10
  • Source de l'avis 
  • Publié le 01/07/2019

"There's Potential"

Commentaires: We are not using the application at all in the way we had envisioned and I am looking at other Microsoft partners that could help as well as altogether switching to other applications for contact management.

Avantages: I chose Dynamics 365 because we are already using Microsoft products and wanted a seamless integration to our CRM. I was drawn to the simplicity of the application and ability to customize within the application from the demo.

Inconvénients: When I started working with a Microsoft partner to customize the application, I quickly became frustrated due to the number of errors and roadblocks that came with the integration and implementation process. I had evaluated our situation very carefully to ensure we had the required technical specifications and would be a good fit for our company; however, I was thrown off by the requirements that we could not face.

  • Source de l'avis 
  • Publié le 01/07/2019
Ronel V.
IT System Engineer
Services d'information, 1 001-5 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    4/5
  • Rapport qualité-prix
    2/5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 08/07/2020

"Microsoft Dynamics"

Commentaires: The support was great that's the great things they provides wit uncomplicated approach related to there products and licensing.

Avantages: The overall functionality of the applications, especially on the customization of the interface. We both use the CRM and the ERP Solutions of the products. It is like all in one together the Sales, Finance, Marketing and Customer Service and Operation.
I definitely recommends to use Microsoft Dynamics and its easy to adopt.

Inconvénients: It requires expert developer to make the system more operational and it was not meant or design for small businesses.

  • Source de l'avis 
  • Publié le 08/07/2020