--- description: BookSteam : qu'en pensent les utilisateurs ? Lisez les avis clients sur BookSteam, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: BookSteam - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Planification des rendez-vous](/directory/30757/appointment-scheduling/software) > [BookSteam](/software/133845/booksteam) # BookSteam Canonical: https://www.capterra.lu/software/133845/booksteam Page : 1/6\ Suivant: [Page suivante](https://www.capterra.lu/software/133845/booksteam?page=2) > Cette solution facilite la planification en ligne pour les entreprises. > > Conclusion : 118 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise BookSteam ? Petites et grandes entreprises ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 118 Avis | | Simplicité | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: BookSteam - **Pays**: Richmond Hill, Canada - **Fondé**: 2013 ## Contexte commercial - **À partir de**: 19,95 $US - **Type de licence**: (Version gratuite disponible) (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, chinois, espagnol, français, italien, norvégien, néerlandais, portugais, russe - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 210 de plus ## Fonctionnalités - Accès mobile - Alertes/Notifications - Base de données de clients - Catalogue de services - Confirmation d'inscription - Confirmations/Reminders - Cours en ligne - Email Reminders - Facturation - For Barbershops - For Medical Spas - For Yoga/Pilates Studios - Formulaires personnalisables - Gestion de la disponibilité - Gestion des abonnements - Gestion des calendriers - Gestion des clients - Gestion des cours - Gestion des dossiers patients - Gestion des employés - Gestion des enseignants et du personnel scolaire - Gestion des membres - Gestion des rendez-vous - Gestion des étudiants - Gestion des événements - Icônes et codes en couleur - Intégration de sites web - Modèles personnalisables - Notes de réservation - Paiements en ligne - Paiements électroniques - Planification - Planification automatisée - Planification des cours - Planification en ligne - Planification en temps réel - Portail libre-service - Portail parent et étudiant - Pour salons de beauté et les spas - Rappels - Rendez-vous récurrents - Replanification - Réservations de groupe - Stratégie de marque personnalisable - Suivi des activités - Suivi des participants - Support client - Synchronisation du calendrier - Système de calendrier et de rappel - Traitement des paiements ... et 24 fonctionnalités supplémentaires ## Intégrations (6 au total) - Google Calendar - Mailchimp - Microsoft Outlook - PayPal - Stripe - Twilio ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Chat ## Category - [Planification des rendez-vous](https://www.capterra.lu/directory/30757/appointment-scheduling/software) ## Catégories connexes - [Planification des rendez-vous](https://www.capterra.lu/directory/30757/appointment-scheduling/software) - [Logiciels pour instituts de beauté](https://www.capterra.lu/directory/30028/salon/software) - [Logiciels pour centres de yoga](https://www.capterra.lu/directory/30755/yoga-studio/software) - [Logiciels pour spas](https://www.capterra.lu/directory/30782/spa/software) - [Logiciels pour coach sportif](https://www.capterra.lu/directory/30807/personal-trainer/software) ## Logiciels similaires 1. [Goldie](https://www.capterra.lu/software/1036086/goldie) — 4.8/5 (1133 reviews) 2. [Acuity Scheduling](https://www.capterra.lu/software/128285/acuity-scheduling) — 4.8/5 (5742 reviews) 3. [Vagaro](https://www.capterra.lu/software/153752/vagaro) — 4.7/5 (3625 reviews) 4. [Jobber](https://www.capterra.lu/software/127994/jobber) — 4.6/5 (1420 reviews) 5. [SimplyBook.me](https://www.capterra.lu/software/140086/simplybook-me) — 4.6/5 (1282 reviews) ## Avis ### "Booksteam is the BEST scheduling software out there\! We tried two others but third time's a charm." — 5.0/5 > **Anastasia** | *13 décembre 2017* | Taux de recommandation : 10.0/10 > > **Avantages**: Booksteam is so versatile - customers can search by location, practitioner, class type, etc. And the reports it generates are very helpful in terms of tracking attendance, no-shows, and seeing trends develop over time. Also, I have to give a shout-out to customer support which is second to none. We had a LOT of questions when setting up the system, and I can honestly say there was not a single time they did not reply quickly and concisely (usually within a 2-hour window; sometimes as quickly as 5 minutes). This is a HUGE step up from the customer support at the two other scheduling services we tried. > > **Inconvénients**: I would just say that the setup process (particularly for multiple practitioners across several locations) takes a loooooong time. But I think it would with any software that has as many capabilities as this one. Once the setup is done, though, the hours it will save you in the future make it all worthwhile\! > > Booksteam completely streamlined our old-school manual signup process and is light years ahead of the competition (SignUpGenius in particular). We are now able to have customers sort classes by location/practitioner/modality and class instructors are issued tablets to mark who attended (and didn't). This saves us SO many hours of work each week, it's great\! ----- ### "Perfect booker for our business" — 5.0/5 > **Dave** | *24 janvier 2024* | Art/artisanat | Taux de recommandation : 10.0/10 > > **Avantages**: The software is user-friendly and has streamlined our booking process, making it easy for our clients to schedule and manage their archery class sessions. The platform allows us to customize our availability, set up recurring appointments, and send automatic reminders, which has helped reduce no-shows. Additionally, the ability to accept online payments through Booksteam has greatly improved our operational efficiency. Overall, we highly recommend Booksteam for any business in need of reliable appointment scheduling software. > > **Inconvénients**: There is really nothing that we dislike about Booksteam so far, it's been great\! > > As an archery classes business, we have found Booksteam to be an incredibly useful tool for managing our appointment scheduling. ----- ### "Customisations & Functionality" — 3.0/5 > **Stacy** | *9 juillet 2019* | Santé, bien-être et fitness | Taux de recommandation : 2.0/10 > > **Avantages**: Easy and simple for users to select respective functions or to set up the back end maintenance > > **Inconvénients**: Limited or almost zero of customisations e.g company logo or name cannot be shown from the invoice or customers’ booked classes cannot be linked or synced to their calendars > > Fairly a straightforward and easy online system for bookings but limited choices of customisations ----- ### "Booksteam - simple, efficient, and effective" — 4.0/5 > **Sarah** | *8 juillet 2019* | Santé, bien-être et fitness | Taux de recommandation : 9.0/10 > > **Avantages**: Very easy to use and very straight forward so it's simple to get done and show others how to use it. Being able to cap a group is perfect as well as being able to schedule different tasks (i.e. meetings, appointments, different classes, etc.). It's key to be able to see an individual schedule or the entire team at once to make planning and changes easier without overbooking an employee. The client activity history has been great to be able to track client attendance, lateness, NCNS, etc. > > **Inconvénients**: There isn't an iPhone app available for Booksteam yet and we keep hoping there will be to make it easier on our team members who use iPhone. Our biggest con at this time is the recurring client option for classes; you can set clients to recur, but you can't edit the recurring clients. So if a client moves their time permanently OR if a new client needs to be added to that recurring spot, you have to delete the class entirely and re-add it with the updated recurring clients. > > Wonderful experience overall, all schedule changes come easily (apart from the change of recurring clients as noted above) and very simple to view and teach to staff. Customer service has been helpful and quick each time we've reached out. ----- ### "Cpr class booking app" — 5.0/5 > **Jake** | *16 janvier 2024* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10 > > **Avantages**: We've been using Booksteam for our class scheduling needs, and we've been really impressed with its functionality. The user interface is clean and intuitive, making it easy for both me and my staff to book and manage our CPR class sessions. One feature that I particularly appreciate is the ability to set up recurring classes, which saves me a lot of time for regularly scheduled sessions. > > **Inconvénients**: We would love to have an iOS app, but it's ok as Booksteam automatically loads to the mobile version in Safari ----- Page : 1/6\ Suivant: [Page suivante](https://www.capterra.lu/software/133845/booksteam?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/133845/booksteam) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées