--- description: Talisma CRM : qu'en pensent les utilisateurs ? Lisez les avis clients sur Talisma CRM, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Talisma CRM - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'expérience client](/directory/2/customer-relationship-management/software) > [Talisma CRM](/software/1342/talisma-crm) # Talisma CRM Canonical: https://www.capterra.lu/software/1342/talisma-crm Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/1342/talisma-crm?page=2) > Talisma CRM est un logiciel de CRM (Customer Relationship Management) conçu pour les grandes entreprises. > > Conclusion : 15 utilisateurs lui ont donné la note de **3.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Talisma CRM ? Talisma CRM aide les entreprises des secteurs suivants : bancaire, assurance, services financiers, fonds communs de placement, services de technologie de l'information, voyages, hôtellerie, fabrication et vente au détail. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.7/5** | 15 Avis | | Simplicité | 2.7/5 | D'après l'ensemble des avis | | Support client | 3.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.8/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 60% | (6/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Talisma - **Fondé**: 1999 ## Contexte commercial - **Type de licence**: (Essai gratuit) - **Public cible**: 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Windows (ordinateur), Android (mobile) - **Langues**: anglais - **Pays disponibles**: Australie, Canada, Inde, États-Unis ## Fonctionnalités - Accès mobile - Base de données de clients - Distribution de leads - Gestion de la base de connaissances - Gestion des campagnes - Gestion des contacts - Gestion des e-mails - Gestion des flux de travail - Gestion des leads - Gestion des opportunités - Gestion des pipelines - Gestion des tâches - Gestion du pipeline de ventes - Lead nurturing - Mesure des performances - Portail libre-service - Prévision - Qualification de leads - Rapports de ventes - Rapports et analyses - Saisie de leads - Segmentation - Segmentation de leads - Stockage de documents - Suivi des interactions - Tableau de bord - e-mail marketing ## Ressources d'aide - Service client/e-mail - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) ## Category - [Logiciels d'expérience client](https://www.capterra.lu/directory/2/customer-relationship-management/software) ## Catégories connexes - [Logiciels d'expérience client](https://www.capterra.lu/directory/2/customer-relationship-management/software) - [Logiciels de SFA (Sales Force Automation)](https://www.capterra.lu/directory/12/sales-force-automation/software) - [Logiciels CRM en ligne](https://www.capterra.lu/directory/30072/online-crm/software) - [Gestion des leads](https://www.capterra.lu/directory/30017/lead-management/software) - [Logiciels d'expérience client](https://www.capterra.lu/directory/30671/customer-experience/software) ## Logiciels similaires 1. [Zoho CRM](https://www.capterra.lu/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 2. [Bigin by Zoho CRM](https://www.capterra.lu/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews) 3. [HubSpot CRM](https://www.capterra.lu/software/152373/hubspot-crm) — 4.5/5 (4453 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.lu/software/61368/salesforce) — 4.4/5 (18768 reviews) 5. [Kylas Sales CRM](https://www.capterra.lu/software/210630/kylas) — 4.8/5 (573 reviews) ## Avis ### "As a scholarship assistant, Talisma made communication and data management a breeze." — 5.0/5 > **Daniel** | *9 janvier 2018* | Enseignement supérieur | Taux de recommandation : 10.0/10 > > **Avantages**: It is incredibly easy to see what has been said to someone who contacts you by going to their site profile. It was also an essential tool in our office for event registrations. Talisma makes life so easy. Being able to assign interactions to specific staff members also makes communicating consistently easy. As an administrator, I could make sure there was one "go-to" contact for each type of interaction so that communication was consistent. > > **Inconvénients**: Vigilance does need to be exercised if someone will e-mail you with multiple accounts. Linking up information from multiple users can be a bit time-consuming. > > Communicating essential information to large groups of people, and being able to quickly gather information about what a student had been told by various members of the admissions staff made communicating consistently a breeze. ----- ### "Great CRM Tool\!" — 5.0/5 > **Kayla** | *22 juin 2023* | Enseignement supérieur | Taux de recommandation : 10.0/10 > > **Avantages**: Talisma is a great CRM. I think the interface has improved significantly since I began to use it earlier on in my higher education career. It has a bit of a learning curve to learn at first, but eventually we rolled it out to our student workers as well\! They would log calls, emails and other leads. IT made it so much more effective to analyze their value in the office and the work we all did to recruit the next class\! > > **Inconvénients**: It just has a bit of a learning curve, but what doesnt\! I think it took me a good two months to feel really comfortable with it and now I'm the trainer for our team\! > > If you are a team that has lots of communications, you should be using a CRM\! Especially like Talisma. Being able to see past cases has helped a lot with conversations when folks contact you again, but more importantly, being able to see the case loads of each staff member has helped us advocate for more staff and compensation. ----- ### "Super hard to learn and use, and very outdated CRM" — 2.0/5 > **Bethany** | *29 octobre 2024* | Philanthropie | Taux de recommandation : 0.0/10 > > **Avantages**: Very little - the product is overwhelming and incredibly difficult to use. > > **Inconvénients**: Confusing and incredibly difficult to learn. > > When I worked on a team using Talisma, we were completely reliant on our database manager to do almost 100% of our database related work. No one else on the team could even figure out how to run reports. I absolutely do not recommend it\! Although I believe it is being discontinued. ----- ### "Great CRM System" — 5.0/5 > **juan** | *5 décembre 2016* | Gestion de l'enseignement | Taux de recommandation : 8.0/10 > > **Avantages**: Very helpful tool > > **Inconvénients**: Hard to understand at the beginning > > It's been almost 5 years working with Talimsa, we just upgraded to version 10 which is way better, at the beginning was hard to move from access to this CRM but at the end has many many helpful tools to keep data and track of everything in our company ----- ### "Database administrator at a Big 10 school" — 4.0/5 > **Utilisateur vérifié** | *18 janvier 2018* | Arts de la scène | Taux de recommandation : 5.0/10 > > **Avantages**: Call tracking and e-mail flow. They make tracking inbound and outbound correspondence with prospective students very simple and clear. > > **Inconvénients**: Not user friendly. There is a large learning curve. The training videos were extremely simple and high-level and not exactly "real world" training--more of a glossary to understand the terminology. ----- Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/1342/talisma-crm?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/1342/talisma-crm) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées