Resource Guru

Simple and very easy to use resource scheduling\tracking app.

Commentaires : Resource Guru is a great resource scheduling application for a simple use cases. It does what it promises perfectly. The UI is very friendly and pleasant - make for a great user experience. I used it to track the tasks for my team for almost a year. I would have kept using it but the company mandated a different tracking system and I had to abandon it. I like that Resource Guru'a focus on their product and customer service. I also appreciated the slow introduction of new features. Overall, very pleasant and satisfactory experience with a great application.

Avantages :

- Ease of use - Very pleasant UI - Flexibility

Inconvénients :

- Lack of features. The application does the simple scheduling\tracking perfectly though. - Copy\paste of resource tasks was not available at the time

Great piece of software

Avantages :

Really easy to use and UX friendly. Intuitive functionality and transparent scheduling. Constantly updating and developing functions which is great. Great customer service

Inconvénients :

No negatives to be honest it’s a better piece of resourcing software than I’ve ever used

Glorified spreadsheet

Commentaires : Causes more problems than it solves. We used to use a spreadsheet, it was much better than this.

Avantages :

Nothing at all. It has no redeeming qualities.

Inconvénients :

Allows you to book time without tasks. When asked to change this was told couldn't because some companies want that function, ie it isn't an option as it should be. The drop downs are fiddle and make it easy to select a blank, but doesn't warn you. Can't toggle between scrolling list and typing to search without cl king out of area. You have a set number of hours per day you need to book but it doesn't highlight those that are short- you have to hover to see remaining time but that function doesn't work properly, resulting in multiple clicks to get it to trigger. Colour by project doesn't actually do it, I'm on 6 projects yet only see 2 colours. Can push to calendar but not pull- useless function as meetings are booked in calendar to allow invites, you want guru to pull that data in to autofill. Though it is web based it is impossible to use on a mobile. The popups are always off screen, making it impossible to use - mobile friendly websites have been around for a very long time, lazy to not have it here, particularly as would allow people who are on the road to log their time on he go. Not worth the hassle even if free.

Good Knowledge Base

Commentaires : I have had a good experience with this so far. Compared to the previous software we've used, this is much better and easier especially for a bigger team.

Avantages :

I like how organized this tool can be. For our account, updates are constant and this tool will help us make sure that the team is updated. You can also engage with your team within the card especially if you have any clarifications or questions.

Inconvénients :

Knowledge Base Alerts - this part needs improvement. I wish there is a way to notify the team using the knowledge base alerts that would notify them right away instead of checking the "lightning bolt. Changing it to yellow isn't enough. It would be better if there is a sound made to make sure that the team will know that it is a must if you will receive a knowledge alert.

Does everything we want

Commentaires : Very positive

Avantages :

A very easy to use and intuitive piece of software. Easy to plan a schedule months in advance and keep on top of near-constant changes that our industry throws at us.

Inconvénients :

We don't use the calendar synch as it caused problems I think because we are still running an older version of Outlook. We are in the process of switching to 365 so will try again.