Orders2.me

Orders2.me

par Orders2Me

Qui utilise Orders2.me ?

Restaurants à service rapide offrant des plats à emporter et à livrer

Description de Orders2.me

Système de commande en ligne et de marketing permettant aux restaurants de prendre des commandes via le web, des appareils mobiles et Facebook en exploitant leurs systèmes de paiement existants.

Informations sur Orders2.me

Orders2Me

http://orders2.me/

Fondé en 2013

Prix de Orders2.me

Orders2.me est disponible à partir de 89,00 $US/mois. Orders2.me n'est pas disponible en version gratuite et ne propose pas d'essai gratuit. Voir plus d'informations concernant le prix de Orders2.me ci-dessous.

À partir de

89,00 $US/mois

Version gratuite

Non

Essai gratuit

Non

Déploiement

Cloud, SaaS, web

Formation

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

Orders2.me - Fonctionnalités

Logiciels de livraison à domicile
Analyse de l'évolution des ventes
Commande en ligne
Fonctions pour restaurants
Gestion des cartes cadeaux
Gestion des commandes
Gestion des expéditions
Gestion des menus
Prise en charge des cartes de fidélité
Routage
Suivi des livraisons

Avis sur Orders2.me

Afficher 5 avis sur 27

Note globale
4.6/5
Facilité d'utilisation
4.6/5
Service client
4.7/5
Fonctionnalités
4.4/5
Rapport qualité-prix
4.5/5
Terry C.
Business Technology Advisor
Restaurants, 51-200 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 24/07/2018

"Seamless Solution to Online Ordering"

Commentaires: Customers have been asking for an online ordering facility. Rather than trying to reinvent the wheel, O2M has given us a much more robust solution. We still anticipate using some of their social media and loyalty program tools. Team is very knowledgeable and easy to work with.

Avantages: These orders go directly to our POS -- that is, when the customer places the order, it prints up on the KITCHEN printer and the HOST printer, so the Kitchen can get on it ASAP, and the Host is notified, and therefore prepared when the customer comes in the door looking for the order. That's really pretty turnkey and seamless... and very cool.

Inconvénients: I would prefer an API to make the online ordering may transparent to our website. We have to jump to the O2M site to actually take the order. I would prefer to have that exist within a Web Frame or other structure so that the Order can still be taken with our headers and footers, and thus give the customer a less confusing experience.

  • Provenance de l'utilisateur 
  • Publié le 24/07/2018
Nicole K.
Marketing
Restaurants, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 03/04/2018

"Completely customize-able on-line ordering system "

Commentaires: Improved customer satisfaction
Improved order accuracy
More repeat ordering

Avantages: If I want to only sell an item on Wednesday from 4-10pm I can do that with this system. Each feature has so many customization options that it makes programming it a breeze. Order2me is very user friendly for both the company and our customer. I receive daily sales totals and customer feedback which helps pinpoint what products are doing well and where we need to improve on. I can break down reporting by items, by customer or so much more. It provides a wealth on information on the back end. One of the best features they have is each time an order is placed they call to confirm receipt. This has come in handy on more than a few occasions. I would highly recommend it for restaurants who want personalized features that fit to their needs.

Inconvénients: Only issue is some times the customer doesn't' wait to receive order confirmation. The must wait to receive an order confirmation but occasionally we have some that get distracted and do not wait for the confirmation.

  • Provenance de l'utilisateur 
  • Publié le 03/04/2018
Alex M.
Owner
Restaurants, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 27/03/2020

"Great support, highly recommend!"

Commentaires: Exceptional!

Avantages: I would like to thank Orders2.me for an extraordinary job they have done for my company. I am the owner of Rovali's Ristorante Italiano and the staff at Orders2.me have gone beyond the call of duty to address issues quickly during this crisis. With restaurants having to close down or be reduced to take-out; it became clear that they had to do things quickly. They were looking forward and anticipating the changes they would have to make to empower their clients to stay in business during this unprecedented time. I called tech support and they addressed my requests while I was on the phone! I literally had my solutions in mere minutes, because of the urgency of the situation. I am giving Order2.me 1 million stars for their commitment to the industry! GREAT WORK GUYS!! Alex
Rovali's Ristorante Italiano

Inconvénients: No real cons. They have fixed any real problems I may have had.

  • Provenance de l'utilisateur 
  • Publié le 27/03/2020
Sarah L.
Owner
Produits alimentaires, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    3/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    1/5
  • Support client
    5/5
  • Rapport qualité-prix
    2/5
  • Probabilité de recommander le produit
    5/10
  • Provenance de l'utilisateur 
  • Publié le 24/07/2018

"Wish there were more options"

Commentaires: They are great to work with, excellent response time, just wish the things they told me were coming, actually came

Avantages: Used for a few years, but had to make a change. Needed options like gift cards, abandoned cart, etc. no updates to software In the 2 years I was with them.

Inconvénients: Lack of options to add on and make it work like I needed it to.

  • Provenance de l'utilisateur 
  • Publié le 24/07/2018
Nicole C.
Marketing
Restaurants, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    7/10
  • Provenance de l'utilisateur 
  • Publié le 27/03/2018

"Highly recommended "

Commentaires: Less mistakes due to communication errors. Improved customer satisfaction because they don't have to wait for food. Good ROI. Excellent feedback system. Allows us to communicate easily with customers.

Avantages: It's customization features are great. Ease of use. Ability to get a live person on the phone quickly to resolve issues. Currently working with out POS team to integrate with POS.

Inconvénients: We wish we could have two separate sites for our locations. Occasionally Customers will enter an order at the wrong store. They did offer website design support but any changes we make to our site the previous work gets deleted.

  • Provenance de l'utilisateur 
  • Publié le 27/03/2018