--- description: FareHarbor : qu'en pensent les utilisateurs ? Lisez les avis clients sur FareHarbor, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: FareHarbor - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Billetterie](/directory/30039/ticketing/software) > [FareHarbor](/software/135106/fareharbor) # FareHarbor Canonical: https://www.capterra.lu/software/135106/fareharbor Page : 1/46\ Suivant: [Page suivante](https://www.capterra.lu/software/135106/fareharbor?page=2) > Logiciel de réservation en ligne pour les entreprises d touristiques te d'excursions. L'objectif est de vous aider à obtenir deux fois plus de réservations, avec la moitié des efforts. > > Conclusion : 1125 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise FareHarbor ? Le logiciel est le produit d'une étroite collaboration entre les développeurs et les opérateurs du secteur. La tâche du personnel de réservation est facilitée, surtout pour les changements de réservation, tandis que les gérants adorent les rapports personnalisés illimités et les réductions des coûts. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 1125 Avis | | Simplicité | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: FareHarbor Holdings - **Fondé**: 2013 ## Contexte commercial - **À partir de**: 0,01 $US - **Type de licence**: (Version gratuite disponible) (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, danois, espagnol, finnois, français, irlandais, italien, norvégien, néerlandais, portugais, suédois, tchèque - **Pays disponibles**: Allemagne, Australie, Canada, Espagne, Mexique, Nouvelle-Zélande, Pays-Bas, Royaume-Uni, États-Unis ## Fonctionnalités - Accès mobile - Alertes/Notifications - Barcode/Ticket Scanning - Booking Management - Création de packages - Gestion de site web - Gestion des calendriers - Gestion des données client - Gestion des fournisseurs - Gestion des prix - Gestion des promotions - Gestion des ressources - Intégration GDS et OTA - Intégration de sites web - Logiciels d'expérience client - Messagerie SMS - Notes de réservation - Paiements en ligne - Planification automatisée - Rapports et statistiques - Réservation en ligne - Réservations de groupe - Sièges réservés - Support client - Traitement des paiements ## Intégrations (13 au total) - Fotaflo - Google Ads - Google Analytics 360 - Google Calendar - Meta for Business - Olark - Podium - Smartwaiver - Sojern Traveler Platform - Squarespace - Stripe - WordPress - Zapier ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Billetterie](https://www.capterra.lu/directory/30039/ticketing/software) ## Catégories connexes - [Billetterie](https://www.capterra.lu/directory/30039/ticketing/software) - [Logiciels pour tour opérateurs](https://www.capterra.lu/directory/20033/tour-operator/software) - [Planification des rendez-vous](https://www.capterra.lu/directory/30757/appointment-scheduling/software) - [Logiciels de réservation](https://www.capterra.lu/directory/20032/reservations/software) - [Gestion des visiteurs](https://www.capterra.lu/directory/10020/visitor-management/software) ## Logiciels similaires 1. [Booqable](https://www.capterra.lu/software/138689/booqable) — 4.8/5 (1131 reviews) 2. [Hostaway](https://www.capterra.lu/software/152433/hostaway) — 4.8/5 (1524 reviews) 3. [Eventbrite](https://www.capterra.lu/software/114949/eventbrite) — 4.6/5 (5753 reviews) 4. [OpenTable](https://www.capterra.lu/software/17313/opentable-for-restaurants) — 4.7/5 (1318 reviews) 5. [Lodgify](https://www.capterra.lu/software/131924/lodgify) — 4.5/5 (1282 reviews) ## Avis ### "À fuir, ne mettez pas les pieds la dedans." — 1.0/5 > **Tania** | *16 août 2024* | Événementiel | Taux de recommandation : 0.0/10 > > **Avantages**: a part le paiement en ligne je ne vois pas. > > **Inconvénients**: Très peu de souplesse pour enregistré les produits. Difficile de coordonnées les disponibilités avec les partenaires. Initialement ne prenez des frais qu'aux clients, finalement ils nous en prennent aussi. Leur service client est tout simplement horrible. Et leur service d'affiliation est tout simplement nul et inefficace. > > très grosse déception, sans parler du temps et de l'argent perdu ----- ### "Excellent service and product" — 5.0/5 > **Emma** | *2 octobre 2019* | Loisirs, voyage et tourisme | Taux de recommandation : 8.0/10 > > **Avantages**: The customer service is amazing and fast On a day to day basis, it is easy to use and you can add all the information you need to for all your guides. > > **Inconvénients**: I sometimes struggle with set up and amending items. We usually have to get Fareharbor to do some or all of the set up as we get some things wrong. Saying that, all you need to do is reach out to their service team and they usually sort it out in minutes. > > Overall, I really like Fareharbor - I like the way it looks when people book. ----- ### "Great software" — 5.0/5 > **Dustin** | *8 mai 2025* | Loisirs, voyage et tourisme | Taux de recommandation : 10.0/10 > > **Avantages**: I like how you can do everything in the backend, reports, inventory, taxes. It allows you to look at future bookings and see future sales. > > **Inconvénients**: The training was not the best. But when you do need help the majority of the time there customer service is great. > > Overall the company has been great for us, especially getting us through our growing pains. ----- ### "Fareharbor" — 2.0/5 > **Kevin** | *9 mars 2026* | Urbanisme et architecture | Taux de recommandation : 5.0/10 > > **Avantages**: FareHarbor is very easy to use and makes managing bookings much more organized. The interface is straightforward, which makes it simple to check reservations, update schedules, and keep track of customers without confusion. I also liked how everything is centralized in one place, which saves time compared to juggling multiple systems. Another great feature is the automated confirmations and reminders sent to customers—it helps reduce no-shows and keeps everyone informed. Overall, the platform is reliable and makes day-to-day operations smoother for businesses that rely on scheduling and reservations. > > **Inconvénients**: One of the biggest issues I encountered was how long certain processes take compared to what you would expect from a modern booking and management platform. Tasks that should be simple and quick often take far longer than necessary, which creates unnecessary stress when you’re trying to plan or manage something important. When you rely on a system to coordinate schedules or bookings, time matters, and the delays I experienced made the platform feel unprofessional. Another issue is the overall communication and transparency. When problems arise or something takes longer than > > My experience with FareHarbor has been frustrating and disappointing. From a user’s perspective, the platform feels inefficient and poorly designed when it comes to respecting people’s time. One of the biggest issues I encountered was how long certain processes take compared to what you would expect from a modern booking and management platform. Tasks that should be simple and quick often take far longer than necessary, which creates unnecessary stress when you’re trying to plan or manage something important. When you rely on a system to coordinate schedules or bookings, time matters, and the delays I experienced made the platform feel unprofessional. Another issue is the overall communication and transparency. When problems arise or something takes longer than expected, there isn’t always clear information about what is happening or how long things will take to resolve. That lack of clarity makes it difficult to trust the system, especially when your time and personal plans are involved. What disappointed me the most is how these issues affect real life. Time spent dealing with delays and confusion is time taken away from family, responsibilities, and peace of mind. A platform like this should make things easier, not add extra frustration. FareHarbor has potential as a service, but based on my experience it needs significant improvement in efficiency, communication, and respect for users’ time. Until those issues are addressed, it’s hard for me to recommend it to others. ----- ### "Works well for fishing business\!" — 5.0/5 > **Bree** | *13 avril 2026* | Pêche | Taux de recommandation : 10.0/10 > > **Avantages**: FareHarbor was a fantastic tool for handling bookings for our fishing charter business, especially since we had lots of international cruise clients. The online booking system made it super easy for customers to snag their spots without a ton of back-and-forth chatting. The flexibility it offered was a game changer. We could juggle multiple trips, keep our schedules tidy, and tweak availability on the fly. Plus, it made communicating with our guests a breeze and kept everything in one place, which was crucial during the hectic cruise seasons. > > **Inconvénients**: While the platform is very functional, there can be a bit of a learning curve when first setting up trips, availability, and custom options. Some backend features aren’t as intuitive as they could be, especially when making quick changes during a busy day. > > Overall, my experience with FareHarbor has been very positive. It’s a reliable and efficient booking platform that works especially well for tourism-based businesses with fluctuating schedules and high customer volume. It played a key role in keeping our fishing charter operations organized and running smoothly, particularly with the fast-paced nature of cruise clientele ----- Page : 1/46\ Suivant: [Page suivante](https://www.capterra.lu/software/135106/fareharbor?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/135106/fareharbor) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées