--- description: ActivTrak : qu'en pensent les utilisateurs ? Lisez les avis clients sur ActivTrak, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ActivTrak - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de centre d'appel](/directory/30007/call-center/software) > [ActivTrak](/software/135366/activtrak) # ActivTrak Canonical: https://www.capterra.lu/software/135366/activtrak Page : 1/25\ Suivant: [Page suivante](https://www.capterra.lu/software/135366/activtrak?page=2) > ActivTrak donne aux utilisateurs le pouvoir de comprendre quels processus fonctionnent le mieux pour votre entreprise, qui est engagé et quand la productivité change. > > Conclusion : 591 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise ActivTrak ? Le marché cible inclut toute entreprise Fortune 1000, petite ou grande, dotée de 5 à plus de 1000 employés disposant d'ordinateurs. Idéalement, les propriétaires d'entreprise, les responsables informatiques, les responsables des ressources humaines et les chefs d'équipe qui ont besoin de résultats. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 591 Avis | | Simplicité | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Birch Grove Software - **Pays**: Dallas, É.-U. - **Entreprise fondée en**: 2012 ## Contexte commercial - **À partir de**: 10,00 $US - **Type de licence**: (Version gratuite disponible) (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Chromebook (ordinateur) - **Langues**: anglais - **Pays disponibles**: Allemagne, Australie, Brésil, Canada, Chine, Inde, Irlande, Japon, Mexique, Nouvelle-Zélande, Royaume-Uni, États-Unis ## Fonctionnalités - API - Alertes en temps réel - Alertes/Notifications - Analyse de la productivité - Analyse des tendances - Analyse prédictive - Analyse visuelle - Base de données des employés - Benchmarking - Contrôles/Permissions d'accès - Enregistrement des activités de l'écran - Gestion de la conformité - Gestion de projets - Gestion des commentaires - Gestion des données - Gestion des employés - Gestion des feuilles de temps - Gestion des performances - Gestion des réunions - Gestion des tâches - Goal Setting/Tracking - Géolocalisation - Historique de navigation - Importation et exportation de données - Intégration de données - Mesure des performances - Modèles personnalisables - Planification du personnel - Planification stratégique - Publishing/Sharing - Rapports ad hoc - Rapports et analyses - Rapports et statistiques - Rapports personnalisables - Real-Time Analytics - Real-Time Monitoring - Real-Time Reporting - Recherche/Filtre - Scheduled/Automated Reports - Suivi de l'activité des employés - Suivi de l'engagement - Suivi de la progression - Suivi des indicateurs clés de performance - Suivi des présences - Suivi du temps - Tableau de bord - Tableau de bord d'activités - Tableau de bord personnalisable - Third-Party Integrations - Visualisation de données ... et 1 fonctionnalités supplémentaires ## Intégrations (27 au total) - ADP GlobalView Payroll - Asana - BambooHR - Culture Amp - Domo - Google Calendar - Google Data Studio - Google Workspace - Jira - Lattice - Lookr - Microsoft Entra ID - Microsoft Power BI - Microsoft Teams - Microsoft Viva ... et 12 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de centre d'appel](https://www.capterra.lu/directory/30007/call-center/software) ## Catégories connexes - [Logiciels de centre d'appel](https://www.capterra.lu/directory/30007/call-center/software) - [Logiciels de surveillance des employés](https://www.capterra.lu/directory/31087/employee-monitoring/software) - [Outils de BI](https://www.capterra.lu/directory/23/business-intelligence/software) - [Logiciels de productivité](https://www.capterra.lu/directory/30968/productivity/software) - [Outils de reporting](https://www.capterra.lu/directory/30053/reporting/software) ## Logiciels similaires 1. [Clockify](https://www.capterra.lu/software/169607/clockify) — 4.8/5 (9248 reviews) 2. [DeskTime](https://www.capterra.lu/software/168660/desktime) — 4.5/5 (526 reviews) 3. [Connecteam](https://www.capterra.lu/software/153140/connecteam) — 4.6/5 (5298 reviews) 4. [WebWork Time Tracker](https://www.capterra.lu/software/151338/webwork-time-tracker) — 4.6/5 (558 reviews) 5. [WorkTime](https://www.capterra.lu/software/129845/worktime) — 4.6/5 (160 reviews) ## Avis ### "ActiveTrak - When you want to really monitor your employees/workers remotely" — 5.0/5 > **Jon** | *30 juin 2022* | Marketing et publicité | Taux de recommandation : 7.0/10 > > **Avantages**: This lets you spy on their screen and see what they see. You can block out website from loading. For example: employees during working hours can't load Netflix. You can also monitor when their computer goes to sleep and when they are inactive. > > **Inconvénients**: One of the employees uses a MacBook Pro. When his iOS updates sometimes the permission setting of ActiveTrak need resetting. > > Very good overall experience. Easy to use, and install. ----- ### "Effective Monitoring Solution" — 5.0/5 > **ROBERTO** | *10 décembre 2025* | Urbanisme et architecture | Taux de recommandation : 10.0/10 > > **Avantages**: ActivTrak’s most valuable feature for our organization is its ability to accurately track active time per user. This capability provides clear visibility into how team members spend their time throughout the workday, allowing us to identify productive patterns, spot inefficiencies, and better understand workload distribution. The platform delivers this data in an intuitive, easy-to-read format that supports informed decision-making and continuous performance improvement. By having reliable insights into individual and team activity levels, we can improve scheduling, allocate resources more effectively, and ensure accountability across departments. Overall, the active-time tracking functionality enhances transparency and operational efficiency. > > **Inconvénients**: One limitation of ActivTrak is the snapshot feature, which can feel too restrictive for detailed monitoring needs. While snapshots provide general visibility, they do not always capture enough context to fully understand user activity, especially during critical tasks or potential security concerns. The absence of a true video-recording option further limits the ability to review continuous activity or reconstruct events accurately. Having only periodic images instead of a more comprehensive recording capability can make it difficult to analyze workflow interruptions, investigate issues, or validate productivity trends. Adding a video-based option would significantly enhance the platform’s monitoring effectiveness. > > My overall experience with ActivTrak has been very positive, especially considering the value it provides for the cost. The platform delivers reliable insights into user activity, productivity trends, and workload distribution, which has helped us make better operational decisions. Its reporting tools are intuitive, and the data it provides is easy to understand and apply across teams. While there are areas that could be enhanced, such as more robust visual recording options, the core functionality performs well and consistently meets our expectations. For the money spent, ActivTrak offers strong performance, solid usability, and meaningful visibility into day-to-day operations. ----- ### "Auto-Renew Trap and Canned Responses" — 1.0/5 > **Leo** | *9 mars 2026* | Édition | Taux de recommandation : 0.0/10 > > **Avantages**: The dashboard shows each individual's productivity. This helped us quickly see across departments the work and focus of our employees > > **Inconvénients**: DO NOT DO BUSINESS WITH THESE PEOPLE\! All they seem to care about is locking customers into auto renewal and charging for another full year, whether you are using the product or not. In my case, the business division using ActivTrak no longer existed, the service was no longer needed, and instead of working toward a reasonable resolution, they kept repeating the same contract language and avoided directly answering my questions. What frustrated me most was not just the invoice, it was the canned responses. I asked for the signed order form, the renewal details, and clear answers to specific billing questions. Instead, I got the same recycled explanation about notice periods. If you do business with ActivTrak, watch your renewal date very carefully, because once they renew you, do not expect much flexibility or a real conversation. My experience was that billing enforcement mattered a lot more than customer goodwill. > > When we used the product, it was decent. Also, the reports are good because in a snapshot, we can quickly see the productivity of the team ----- ### "Honest review from an IT manager" — 4.0/5 > **Marcus** | *14 avril 2026* | Recrutement | Taux de recommandation : 8.0/10 > > **Avantages**: snapshots that are instant, and discreet client and support is prompt and precise in our experience. > > **Inconvénients**: Ui is a bit dated. Its hard to se some of the features because they are intuitive enough. I even get confused when trying to explain usage and certain features. > > Decent experience. as an It manager it was easy to setup groups, create accounts, and client configurations. the biggest downside is maybe the UI. it takes a lot of get used to and is not really intuitive when looking at the more advanced features, so alot of my users did not utilize them. Other than that no complaints\! ----- ### "Tracking Data" — 4.0/5 > **Ashley** | *15 décembre 2025* | Services aux consommateurs | Taux de recommandation : 6.0/10 > > **Avantages**: I like than I can break down the activity daily and per person. I really enjoy using this system because it makes tracking and reviewing data incredibly simple and organized. I like that I can break down activity by each person, which helps me clearly see individual performance and accountability. Being able to view the data per day is extremely helpful for daily monitoring, and the weekly breakdown allows me to easily identify trends and patterns over time. I also appreciate that it provides a lot of data, including both active and inactive activity, which gives a complete picture of what is happening. This flexibility saves time and makes managing data much more efficient. > > **Inconvénients**: Overall, the employee tracking system is useful and provides a lot of detailed data, but it can be a little hard to navigate at times. Some features are not as intuitive as they could be, and it can take extra time to find specific information or reports. Once you become familiar with the layout, it does offer valuable insights and tracking capabilities, but the learning curve can be frustrating at first. With improved navigation and a more user-friendly design, this system could be much more efficient and easier to use on a daily basis. > > It has been a good experience overall. Whenever I’ve had questions in the past and reached out for help, I received a quick response and clear answers. I really appreciate the fast response and support. ----- Page : 1/25\ Suivant: [Page suivante](https://www.capterra.lu/software/135366/activtrak?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/135366/activtrak) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées