---
description: ComplianceQuest : qu'en pensent les utilisateurs ? Lisez les avis clients sur ComplianceQuest, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
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title: ComplianceQuest - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Gestion de la qualité](/directory/30099/quality-management/software) > [ComplianceQuest](/software/136111/compliancequest)

# ComplianceQuest

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> Logiciel de gestion de la qualité d'entreprise (EQMS) 100 % cloud et basé sur Force.com. La suite de solutions CQ rationalise la qualité, la conformité et la gestion du contenu et de la collaboration.
> 
> Conclusion : 112 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise ComplianceQuest ?

Secteurs de la fabrication, des sciences de la vie et de la restauration collective ; industries manufacturières générales et spécialisées comme l'automobile, le pétrole et le gaz, etc.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.6/5** | 112 Avis |
| Simplicité | 4.5/5 | D'après l'ensemble des avis |
| Support client | 4.6/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.7/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: ComplianceQuest
- **Entreprise fondée en**: 2013

## Contexte commercial

- **À partir de**: 30,00 $US
- **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: allemand, anglais, arabe, chinois, chinois traditionnel, coréen, danois, espagnol, finnois, français, hongrois, hébreu, indonésien, irlandais, italien, japonais, norvégien, néerlandais, polonais, portugais, russe, suédois, tchèque, thaï, turc, ukrainien
- **Pays disponibles**: Afrique du Sud, Allemagne, Arabie saoudite, Australie, Autriche, Bahreïn, Belgique, Brésil, Canada, Chine, Corée du Sud, Costa Rica, Danemark, Finlande, Inde, Irlande, Israël, Italie, Japon, Jordanie et 17 de plus

##  Fonctionnalités

- Alertes/Notifications
- Alerts/Escalation
- Analyse des causes profondes
- Codage et contrôle de documents
- Contrôle de qualité
- Définition des priorités
- Gestion de la conception
- Gestion de la conformité
- Gestion de la formation
- Gestion de la maintenance
- Gestion de la qualité
- Gestion de projets
- Gestion de versions
- Gestion des audits
- Gestion des changements
- Gestion des commentaires
- Gestion des documents
- Gestion des exigences
- Gestion des fournisseurs
- Gestion des incidents
- Gestion des inspections
- Gestion des plaintes
- Gestion des risques
- Gestion des tâches
- Gestion des équipements
- Gestion du cycle de vie
- Logiciels d'actions préventives et correctives
- Nomenclatures
- Outils de collaboration
- Rapports d'incidents
- Rapports et analyses
- Rapports et statistiques
- Suivi des non-conformités
- Suivi des problèmes
- Tenue des dossiers OSHA

## Intégrations (10 au total)

- 1CRM
- Accounting ASAP
- NetSuite
- Oracle CRM On Demand
- Professional Services Cloud
- Rootstock Manufacturing ERP
- SAP Customer Experience
- Salesforce Platform
- Salesforce Sales Cloud
- Salesforce Service Cloud

## Ressources d'aide

- Service client/e-mail
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat

## Category

- [Gestion de la qualité](https://www.capterra.lu/directory/30099/quality-management/software)

## Catégories connexes

- [Gestion de la qualité](https://www.capterra.lu/directory/30099/quality-management/software)
- [Gestion des plaintes](https://www.capterra.lu/directory/30674/complaint-management/software)
- [Logiciels QHSE (qualité hygiène sécurité environnement)](https://www.capterra.lu/directory/10015/ehs-management/software)
- [Gestion de la sécurité](https://www.capterra.lu/directory/31299/safety-management/software)
- [Logiciels GED (gestion électronique de documents)](https://www.capterra.lu/directory/31197/document-control/software)

##  Logiciels similaires

1. [MasterControl Quality Excellence](https://www.capterra.lu/software/148577/mastercontrol) — 4.5/5 (534 reviews)
2. [KAWAK](https://www.capterra.lu/software/211071/kawak) — 4.6/5 (338 reviews)
3. [Isolocity](https://www.capterra.lu/software/148633/isolocity) — 4.6/5 (65 reviews)
4. [Ideagen Quality Management](https://www.capterra.lu/software/155354/Ideagen-Quality-Management) — 4.5/5 (178 reviews)
5. [QT9 QMS](https://www.capterra.lu/software/97557/qt9-quality-management) — 4.8/5 (123 reviews)

## Avis

### "CQ : our QMS best friend" — 5.0/5

> **Andrea** | *13 septembre 2023* | Appareils médicaux | Taux de recommandation : 10.0/10
> 
> **Avantages**: I have been using CQ for +2 years. Since the first time that I started using it, I loved how easily you can understand performing all your transactions. In addition, it allows you to migrate different physical documents or records into the platform without losing any traceability. A highlight for us was electronic signatures 21 CFR compliant.Through this software, we accomplish on of our goals of having a 100% electronic QMS, Can't wait for the latest revision to include as part of this effort, the digital SOPs as a way to release or revise new docs.
> 
> **Inconvénients**: Probably the way the permissions sets works. The software in general is very user friendly. Nevertheless, this aspect can be improved regarding the details associated with the permissions sets to understand the impact  on your transactions.
> 
> In general, great support and platform to structure your QMS

-----

### "CQ Document Control, CAPA, and Audits" — 4.0/5

> **Elizabeth** | *17 décembre 2024* | Biotechnologie | Taux de recommandation : 7.0/10
> 
> **Avantages**: 21 CFR Part 11 compliance built-in is extremely useful, especially for document approvals and training. Workflows can be customized, and we have integrated our existing objects with CQ.
> 
> **Inconvénients**: Audit trails are sometimes difficult to discern, as the user, time, and field are available, but not always the original and changed content.
> 
> Overall, far superior to a paper-based QMS.

-----

### "Compliance Quest - Pros and Cons" — 3.0/5

> **Steve** | *19 décembre 2024* | Logiciels de construction | Taux de recommandation : 7.0/10
> 
> **Avantages**: It is built on Salesforce which is highly customizable.
> 
> **Inconvénients**: They have to include your customizations in their package for updates.
> 
> We are working through implementation still.  Their product is ideally built for a standard process which we do not fit. It is customizable, but there is some complexity there.

-----

### "ComplianceQuest eQMS+ EH\&S" — 5.0/5

> **Johnny** | *14 août 2024* | Machines | Taux de recommandation : 10.0/10
> 
> **Avantages**: The solution is well thought out and feature rich.
> 
> **Inconvénients**: We have not experienced any issues with ComplianceQuest.
> 
> Excellent experience with the entire ComplianceQuest Team. Sales, Training, and Technical Resources are outstanding.

-----

### "Great Overall Quality system" — 5.0/5

> **Laura** | *1 novembre 2023* | Appareils médicaux | Taux de recommandation : 10.0/10
> 
> **Avantages**: The CQ quality system is a full suite of products used for tracking all quality objects.  I use Training, Complaints, NCs, CAPAs and Equipment module.  With CQ being built on Salesforce, from the beginning we had much better visibility to our data for users and managers alike, creating dozens of dashboards utilizing SF power, from every module, literally at the click of some buttons and drag and drop functionality.  This is light years ahead of our last eQMS, and one of the major selling points for us to move to CQ.&#10;Our users are able to easily train in CQ and managers can see their employee's metrics for training easily.  The equipment module is simple and clean to use and we have taken advantage of the calibration and equipment event schedules to track those tasks.  &#10;Our NC users have a CAPA request type to easily recommend what needs to become a CAPA, and when escalated a workflow creates that CAPA record for us, bringing over data already entered on the NC.  We also did the same with SF Cases, bringing over relevant data to Complaints at the click of a button.  This has reduced creation of these types of records so users have more time to investigate the issue, then they have to spend documenting it.  CAPA/SCAR records are easy to create, investigate and recommend plans and actions, and follow up with VOE at the appropriate time.
> 
> **Inconvénients**: As with all systems, CQ has some things to improve, as far as giving the users direction on the next action to take, making the workflow easier to track and understand from a coordinators view. Version 13 that just came out, will address some of those issues our users and coordinators still find a little frustrating.
> 
> The CQ team has been great to work with. Over all they are responsive and follow up with questions readily.  I have seen that tech support and development teams were slow at first, but are coming up to speed now as the company scales. Overall a great quality system that we are happy we chose.

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## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/136111/compliancequest)

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