--- description: Toast POS : qu'en pensent les utilisateurs ? Lisez les avis clients sur Toast POS, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Toast POS - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Caisse pour restaurants](/directory/30603/restaurant-pos/software) > [Toast POS](/software/136301/toast-pos) # Toast POS Canonical: https://www.capterra.lu/software/136301/toast-pos Page : 1/23\ Suivant: [Page suivante](https://www.capterra.lu/software/136301/toast-pos?page=2) > Toast est un système de gestion de points de vente et de restaurants tout-en-un conçu pour améliorer l'efficacité et réduire considérablement les coûts. > > Conclusion : 549 utilisateurs lui ont donné la note de **4.2/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Toast POS ? Toast est exclusivement conçu pour le secteur des services alimentaires. Alors que d'autres systèmes de point de vente sont utilisables par plusieurs secteurs, Toast s'est toujours attaché à répondre aux défis spécifiques des fournisseurs de services de restauration. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.2/5** | 549 Avis | | Simplicité | 4.2/5 | D'après l'ensemble des avis | | Support client | 3.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.8/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.1/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Toast - **Pays**: Boston, É.-U. - **Fondé**: 2011 ## Contexte commercial - **À partir de**: 69,00 $US - **Type de licence**: (Version gratuite disponible) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Windows (sur site), Linux (sur site), Android (mobile) - **Langues**: anglais - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 210 de plus ## Fonctionnalités - Accès mobile - Alertes/Notifications - Barcode/Ticket Scanning - Caisse pour restaurants - Carte de fidélité - Commande en ligne - Comptes clients - Contrôles/Permissions d'accès - Facturation - For Bakeries - Gestion de l'e-commerce - Gestion de la trésorerie - Gestion de table - Gestion des cartes cadeaux - Gestion des clients - Gestion des commandes - Gestion des conseils - Gestion des employés - Gestion des livraisons - Gestion des prix - Gestion des remises - Gestion des retours - Gestion des reçus - Gestion des réservations - Gestion des stocks - Gestion des stocks - Gestion des stocks de la vente au détail - Intégration comptable - Kitchen/Menu Management - Paiements en ligne - Paiements électroniques - Personnalisation de site web - Point de vente (PDV) - Rapports de ventes - Rapports et analyses - Rapports et statistiques - Saisie de commande - Signature électronique - Stratégie de marque personnalisable - Suivi des commandes - Suivi des retours - Third-Party Integrations - Traitement des cartes de crédit - Vérifications distinctes - e-mail marketing ## Intégrations (69 au total) - 7shifts - Avero Slingshot - Backbar - BevSpot Food and Beverage Management - Bloom Intelligence - Brightloom - Cartwheel - ChowNow - Chowly - Cirrus - Cloudbeds - Cohesion - Como Sense - Craftable - CrunchTime ... et 54 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) ## Category - [Caisse pour restaurants](https://www.capterra.lu/directory/30603/restaurant-pos/software) ## Catégories connexes - [Caisse pour restaurants](https://www.capterra.lu/directory/30603/restaurant-pos/software) - [Logiciels de gestion de restaurant](https://www.capterra.lu/directory/20026/restaurant-management/software) - [Logiciels de caisse](https://www.capterra.lu/directory/20052/point-of-sale/software) - [Caisse pour bars](https://www.capterra.lu/directory/30897/bar-pos/software) - [Logiciels de caisse sur iPad](https://www.capterra.lu/directory/30915/ipad-pos/software) ## Logiciels similaires 1. [Restroworks](https://www.capterra.lu/software/142877/restroworks) — 4.9/5 (568 reviews) 2. [SpotOn](https://www.capterra.lu/software/197473/spoton-restaurant) — 4.3/5 (368 reviews) 3. [Lavu](https://www.capterra.lu/software/118828/lavu) — 4.2/5 (257 reviews) 4. [Epos Now](https://www.capterra.lu/software/152638/epos-now) — 3.8/5 (713 reviews) 5. [TouchBistro](https://www.capterra.lu/software/140677/touchbistro) — 3.8/5 (412 reviews) ## Avis ### "Toast - yes\!" — 5.0/5 > **Elizabeth** | *27 janvier 2026* | Produits alimentaires | Taux de recommandation : 10.0/10 > > **Avantages**: I love Toast. I am a waitress, and whenever I apply for a new waitressing gig, I am always very please if they use Toast. > > **Inconvénients**: There isn't much i don't like about Toast. Its pretty self explanatory and updates fairly quickly. Sometimes most of the aggravations come from managers not updating the information. > > Overall, I love Toast. Easy to use, Efficient. User friendly, and gets the job well done. If i were to open a new restaurant, this is what I would use. ----- ### "Toast, functionality and portability" — 5.0/5 > **Alex** | *24 avril 2025* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: Functionality, ease of use of the POS and tons of features and options that can be modified to our liking. AI driven campaigns and promos, with real time sales tracking. > > **Inconvénients**: If using multiple restaurants, and one employee works at two of them, the manager even with full access for the first restaurant, it cant make employees changes like wage or permission. That should be fixed by location, because that employee may work different positions with different permission…. > > Positive, they have live support ready to answer most of our concerns. They have options for screen sharing as well. So you can show them what the issue is right on the POS. ----- ### "Non recommended for Concession or Non-Profit" — 1.0/5 > **Brian** | *19 janvier 2025* | Services et installations de loisirs | Taux de recommandation : 2.0/10 > > **Avantages**: TOAST POS is a very useful POS with great menus, good back end and reporting. We really like the integration to QBO using a third party tool. The startup and training is well done. The cost is double what we were paying before; however, the operational returns are well worth the cost. > > **Inconvénients**: TOAST support it very poor. We struggled to get payment terminals working correctly. Our customer facing team needs to deal with 3 to 5 walkup clients per minute. The team couldn't deal with troubleshooting terminals on the telephone with support and serving customers at the same time. The problem was solved by a technician looking at the transaction logs and sending a replacement terminal. Our biggest challenge was changing banks. We had three attempts to get the new banking set up, and received confirmation that the request was completed. This process took more than two months and included email, telephone, and service tickets. When our payments to TOAST stopped due to this problem, we got more attention. Unfortunately, TOAST support often sent requests to the wrong people, ignored our emails and comments in the service tickets, and asked for the same information several times. The support frustration and extra work do not make up for the good product. > > Our requirements were for a simple POS with high rates of customer throughput at a concession. Similar to a football game at half time. The system is very capable,except for some issues with payment terminals that were eventually resolved. High paced concession throughput is a bit of a challenge. Our organization is a small non-profit with concession turnover less than $300k. All of our executive are volunteers and do not meet on a weekly or monthly basis. The TOAST support people seemed to be obsessed with communicating with the "owner" which there is none. We would get stuck in circular communications. I would not recommend TOAST for a non-profit. I do not believe a business owner would have the same issues. ----- ### "An effective platform for a mom and pop restaurant" — 4.0/5 > **Lindsey** | *17 février 2025* | Produits alimentaires | Taux de recommandation : 4.0/10 > > **Avantages**: I love the customization options\!\!\! It’s so easy to add and publish new items on the go from the handheld devices or POS Stations. > > **Inconvénients**: Bugs. Lots of weird bugs and down time during dinner service\! > > I’ve made new menus, created LTO offers, and helped cater the online platform to our restaurants needs. ----- ### "TOAST POS SOFTWARE" — 5.0/5 > **ELIZABETH** | *7 juillet 2025* | Restaurants | Taux de recommandation : 10.0/10 > > **Avantages**: ACCESS TO CHECKS AND REPORTS. JUST WHAT YOU NEED ON EACH CELL. WORKS VERY WELL WITH RESTURANT NEEDS. > > **Inconvénients**: I AM NOT A FAN OF THE WHITE SHELL FOR THE EQUIPMENT AND THE STAND. IT SHOWS MORE DIRT THAT IS HARD TO PREVENT IN THE WORKSPACE. > > VERY GOOD TO NAVIGATE AND ENTER INFORMATION FOR THE BUSINESS. IT IS EASY TO ADD AND EDIT ITEMS. ALSO TO ADJUST LAYOUT OF THE FLOORPLAN. ----- Page : 1/23\ Suivant: [Page suivante](https://www.capterra.lu/software/136301/toast-pos?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/136301/toast-pos) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées