Qui utilise Confluence ?

Aujourd'hui, des services fonctionnels de tout type font appel à Confluence, qu'il s'agisse d'équipes techniques, de groupes de gestion de projets, de services marketing, de ressources humaines ou de services juridiques ou financiers.

Description de Confluence

La plateforme Confluence met l'accent sur la participation et la collaboration en équipe plutôt que sur le travail individuel et cloisonné. De la création de documents à la collaboration à des projets, c'est un moyen révolutionnaire de partager des idées, de bâtir une communauté et d'accomplir du travail. Confluence propose un endroit centralisé pour créer, faire évoluer et réunir la documentation de votre équipe, une plateforme de collaboration de projet robuste avec de nombreuses fonctionnalités sociales, une base de connaissances étendue pour partager et découvrir des idées et une intégration de première classe avec le logiciel JIRA.

Informations sur Confluence

Atlassian

http://www.atlassian.com

Fondé en 2002

Prix de Confluence

Confluence est disponible à partir de 10,00 $US/mois. Confluence n'est pas disponible en version gratuite mais propose un essai gratuit. Voir plus d'informations concernant le prix de Confluence ci-dessous.

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Essai gratuit

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Installation (Mac)

Cloud, SaaS, web

Installation (Windows)

Mobile (iOS natif)

Mobile (Android natif)

Formation

Webinaires

Documentation

Ressources d'aide

Service de support permanent (réponse directe)

En ligne

Confluence - Fonctionnalités

Logiciels ECM (Enterprise Content Management)
Accès mobile
Archivage et rétention
Gestion de versions
Gestion des documents
Gestion des flux de travail
Gestion des ressources numériques
Gestion du cycle de vie du contenu
Gouvernance de l'information
Outils de collaboration
Recherche
Signature électronique
Contenu audio
Contenu vidéo
Formulaires Électroniques
Gestion SEO
Gestion de site web
Gestion de versions
Indexation de documents
Modèles personnalisables
Recherche en texte intégral
Éditeur d'images
Éditeur de texte
Diagrammes de Gantt
Gestion des idées
Gestion des portefeuilles
Gestion des ressources
Gestion du budget
Modèles personnalisables
Méthodes Agile
Méthodes classiques
Outils de collaboration
Portail client
Suivi des étapes
Suivi du temps et des dépenses
Suivi progression/coût
Tableau kanban
Collaboration
Contrôle du processus d'approbation
Contrôles/Permissions d'accès
Fonctions pour organ. à but non lucratif
Gestion des calendriers
Gestion des comptes rendus
Gestion des documents
Répertoire de membres
Signature électronique
Sondages et votes
Attributs définis par les parties prenantes
Collaboration
Définition des priorités
Gestion des changements
Gestion des tâches
Reporting
Suivi des statuts
Collaboration
Collecte de commentaires
Définition des priorités
Gestion des exigences
Gestion des flux de travail
Gestion des idées
Gestion des ressources
Gestion des versions
Roadmap stratégique de produits
Suivi des étapes
Accès hors ligne
Archivage de documents
Assemblage de documents
Conversion du type de fichier
Gestion de versions
Indexation de documents
Outils de collaboration
Reconnaissance optique de caractères
Récupération des fichiers
Rétention de documents
Signature électronique
Suivi de la conformité
Carte heuristique
Classement des idées
Collaboration
Fil d'activités et d'actualités
Gestion des flux de travail
Idéation
Suivi des statuts
Diagrammes de Gantt
Définition des priorités
Gestion des modèles
Gestion des ressources
Gestion des tâches
Gestion du budget
Méthodes Agile
Méthodes classiques
Outils de collaboration
Suivi de la progression
Suivi des échéances
Tableau kanban
Chat en temps réel
Collaboration
Gestion de contenu
Gestion des documents
Partage des fichiers
Recherche
Collaboration
Définition des priorités
Fonction de glisser-déposer
Gestion des exigences
Gestion des flux de travail
Importation et exportation de contenu
Suivi des étapes
Brainstorming
Conférences vidéo
Correction en temps réel
Forums de discussion
Gestion de contenu
Gestion de projets
Gestion de versions
Gestion des calendriers
Gestion des contacts
Gestion des documents
Gestion des tâches
Arbre de décision
Catalogage/catégorisation
Collaboration
Forums de discussion
Gestion de contenu
Gestion de la base de connaissances
Portail libre-service
Recherche en texte intégral

Avis sur Confluence

Afficher 5 avis sur 1 519

Note globale
4.4/5
Facilité d'utilisation
4.1/5
Service client
4.3/5
Fonctionnalités
4.3/5
Rapport qualité-prix
4.2/5

Versatile, powerfull, easy to use

Publié le 25/11/2018
Janosch F.
Human Resources Consultant
Internet, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: As with other Atlassien products Confluence is just a charm to use. It is a great Wiki and it continues to be the gift that keeps on giving the more atlassian products you combine with it. I would absolutely chose Confluence again in the past and in the future. If you manage it smart (by setting up well conceptualized wiki spaces and making people patreons of certain areas in order to avoid cluttering) I could not imagine any solution better suited to Knowledge management and business documentation than Confluence.

Avantages: We use Confluence for serval years now, together with Jira (Ticket Management) and Bamboo (Build Server). It has proven its value time and again for us and provided us with clear, easy to navigate and edit business documentation for almost all areas of business. The Editor is esy to use, there are Plugins for all imaginable use cases (for example specific PDF exports) and a great FAQ and very helpful community. The Editor for content is fantastically in terms of ease of use and results to be generated. Also all Articles are stored versioned, so you can easyly go back a version, or check what has been changed in case you have to get back up to speed on a topic you left checking a while ago. You can follow authors, topics or wiki Spaces so Confluence keeps you in the loop about what is happening. In case you work on confidential material the user access management is just a dream to use, simple, powerful and without any ruged edges. Additional Features are added and when they are they are well thought through and perfectly conceptualized. I never have found a feature which did not deliver what it promised and more. Some are not for me but the ones that were introduced and sounded interesting generally were. This is THE tool for anyone who wants to document all kinds ok business knowledge from simple things like HowTo or FAQ Article to complex branches of deccsion documentations connected to development progress (by Jira ticket integration).

Inconvénients: Confluence has a lot of great features. The main Issue with Wiki Systems often is they work great in teh beginning and later become bogged down with badly maintained content or just forgotten structures. The search for the wiki still is not perfect. It has improved and is fine to use but I have seen better. There are also not a lot of features that support administrators in decluttering a large or huge Wiki and sometimes we had issues for complex, nested user rights. Also as always the case when you have an ecosystem of plugins, you have to make sure anything is compatible with a new version before you update, especially if it is a third party extension. Don't get me wrong, there is not much to complain here, you have to really look hard in order to find anything bad about Confluence.

The Collaboration Platform You've Waited For

Publié le 31/10/2019
Steve M.
Dir. of Dig. Marketing
Gestion d'organisme à but non lucratif, 501-1 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We document everything in Confluence. I run a digital marketing team of around 20 people and have a total of 40 users in the tool (a few other teams besides mine use it). It's been a fantastic tool to get everyone on the same page and keep track of our how-tos, meeting notes, plans, goals, features/specs, etc.

Avantages: Real-time simultaneous editing
Ease of finding and organizing what I've written
Constantly adding new features
Integration with Jira and Trello is great, but also works as lightweight project management by itself

Inconvénients: Honestly, they've fixed my biggest cons, like storage space (now you can buy a bigger plan) and they keep adding more things.
I think my colleagues would say there's still a learning curve, which is understandable, and I think Confluence has been changing the interface with more tips and features for new users (which is sometimes confusing for long-time users like me, LOL)
One big con is still the limited integration with MS Office. Confluence fully replaces the need for Word in most cases, so that's not a big deal, but I wish the Excel integration and/or the table functionality was better.
Also, printing is pretty tough when you have tables.

A Simple and Effective Wiki

Publié le 05/02/2020
Karan S.
QA Engineer
Production audiovisuelle, 1 001-5 000 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Confluence is great and currently indispensable tool for our workflow. When we're building a new product or feature, our stories go into JIRA and our documentation lives within Confluence. We also use Confluence for onboarding new employees - our stack, endpoints, databases that we use and documentation have their own Confluence space. We also keep information on existing products we've built and organize them based on tech stack - if you want to look at a Golang or Node.js project, you can easily find it with the way that we've built our spaces. It's proved extremely useful to use these spaces as case studies for future products.

Avantages: The beauty of Confluence is its simplicity - while it allows users to organize information in their own preferred way, there is only so much you can do with it. As a result, you can go through multiple Confluence pages and be able to navigate them effectively. A Confluence page can host multiple filetypes - this is useful for doing something like gathering and organizing business requirements for a new product. Mockups can be stored, people can be tagged to be included and notes can be kept, all in one place.

Inconvénients: There is no "draft" preview of a Confluence page - edits are live. I've seen plenty of errors left behind after someone has collaboratively edited a Confluence page and I've often gone in to fix them myself. Search is difficult - while you can filter down based on certain parameters, if you don't know what exactly you're looking for and have a large number of Confluence pages, querying may be tricky.

The best documentation platform

Publié le 15/11/2019
Binujaya P.
Software Engineer
Services et technologies de l'information, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
4/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: This is amazing software with close to zero disadvantages. It corresponds with Jira which is great, also provides documentation, you can create pages, see notes related to a specific theme, besides pages you can create tables, images, etc. I would recommend this software to anyone who needs a program that creates documentation. Also, they are looking to improve their software by making a lot of updates.

Avantages: Confluence has a lot of advantages and here are some of them. Confluence is part of Atlassian Suite which is connected with Jira and you can easily integrate them. This software provides a documentation platform for your projects. You can create links to other pages, see other documents that are related to some specific project, also it provides you with different kind of images and charts to make your document more powerful. This software supports everything starting from images, tables, diagrams, charts, whatever you need Confluence has it. Also, another thing that is worth mentioning is that you can see if anyone has made any change to the document and if it has you will get notified.

Inconvénients: There are not so many disadvantages, to be honest, this is great software, maybe a bit hard for some beginners, but not too hard and you will have to spend some time on this software to know how it works. Another thing that I don’t like is that they are changing Confluence non-stop. They are doing updates most of the time and changing the software. I understand that they need to make changes for better but that can sometimes be annoying because you know something where is it and then they change it and add something else and you have to learn again.

Great Resource Library within the JIRA Space

Publié le 19/08/2019
Andrew K.
Chief Operating Officer
Internet, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
3/5
Note globale
4/5
Facilité d'utilisation
4/5
Fonctionnalités
3/5
Support client
3/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Overall, Confluence has served our company well, as we subscribe to a number of Atlassian products. The immediate integration with these other products makes the Confluence application very desirable for our business model, and offers us a much needed solution without much additional effort or thought. If you are already using Atlassian products, Confluence is a great solution for centralizing and organizing all of your assets. If you have more advances needs and do not already use Atlassian products, you may want to explore alternative options.

Avantages: Confluence offers my company a unique solution for creating and organizing documentation and assets that need to be share amongst an entire team. In addition, it offers us a means to share some of those same documents and assets with our customers without any additional effort. Its advance permissions schemes allow you to dictate which users have access to which files, and its ease of use allows for quick publication and instant distribution. As we also use JIRA for project management, Confluence is a great complement for linking supplemental, more detailed files to ongoing projects.

Inconvénients: Confluence word processing features are a bit rudimentary. While the application itself is easy to use, its feature limitations only allow for a certain level of detail and imagination when creating new documents. While it links seamless into the JIRA project management platform, it does come with an additional cost per user, which quick racks up your monthly Atlassian bill. For more advanced needs, an alternative platform may be a better fit.