--- description: Gingr : qu'en pensent les utilisateurs ? Lisez les avis clients sur Gingr, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Gingr - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour chenils](/directory/30574/kennel/software) > [Gingr](/software/136469/gingr) # Gingr Canonical: https://www.capterra.lu/software/136469/gingr Page : 1/10\ Suivant: [Page suivante](https://www.capterra.lu/software/136469/gingr?page=2) > Gingr est un logiciel de réservation de pointe pour le secteur des services aux animaux de compagnie. Un support convivial de premier plan et riche en fonctionnalités \! > > Conclusion : 214 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Gingr ? Gingr est parfait pour la plupart des garderies pour chiens et des centres d'accueil pour animaux et propose des options fantastiques pour le toilettage, le dressage et le commerce de détail. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 214 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Gingr - **Fondé**: 2014 ## Contexte commercial - **À partir de**: 95,00 $US - **Type de licence**: (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Windows (sur site), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Australie, Canada, États-Unis ## Fonctionnalités - Accès mobile - Alertes/Notifications - Base de données de clients - Base de données de clients - Booking Management - Catalogue de services - Confirmations/Reminders - Facturation - Formulaires personnalisables - Gestion de la disponibilité - Gestion des calendriers - Gestion des clients - Gestion des employés - Gestion des rendez-vous - Gestion des stocks - Gestion du personnel - Intégration de sites web - Messagerie SMS - Paiements en ligne - Planification - Planification automatisée - Portail client - Rappels - Rendez-vous récurrents - Réservation en ligne - Suivi des anniversaires ## Intégrations (7 au total) - Broadly - CardConnect - IFTTT - Kisi - Meta for Business - Stripe - Zapier ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels pour chenils](https://www.capterra.lu/directory/30574/kennel/software) ## Catégories connexes - [Logiciels pour chenils](https://www.capterra.lu/directory/30574/kennel/software) - [Toilettage](https://www.capterra.lu/directory/30845/pet-grooming/software) - [Planification des rendez-vous](https://www.capterra.lu/directory/30757/appointment-scheduling/software) ## Logiciels similaires 1. [Calendly](https://www.capterra.lu/software/148036/calendly) — 4.7/5 (4089 reviews) 2. [Google Calendar](https://www.capterra.lu/software/213340/google-calendar) — 4.8/5 (4063 reviews) 3. [Goldie](https://www.capterra.lu/software/1036086/goldie) — 4.8/5 (1135 reviews) 4. [GoReminders](https://www.capterra.lu/software/154785/goreminders) — 4.8/5 (258 reviews) 5. [Vagaro](https://www.capterra.lu/software/153752/vagaro) — 4.7/5 (3627 reviews) ## Avis ### "Gingr has made my life as a pet parent 10x easier\!" — 5.0/5 > **Louisa** | *18 août 2024* | Vente au détail | Taux de recommandation : 10.0/10 > > **Avantages**: Highly organized profiles with lots of ways to customize and store information, great in-app reminder system, simple design which makes use efficient > > **Inconvénients**: There needs to be an easily accessible, and detailed user help page > > I have been SO happy with Gingr\! As a busy pet parent I need my pet's information to be stored in order to quickly book grooming, daycare, etc. and Gingr makes this all possible. ----- ### "Gingr requested review" — 4.0/5 > **Jodi** | *22 septembre 2024* | Vétérinaire | Taux de recommandation : 8.0/10 > > **Avantages**: The report card features are what our clients rave about the most. > > **Inconvénients**: The newsletter and marketing needs more flexibility and options > > We have had some high and lows with the application and people who are extremely knowledgeable and others who are not. But overall we just want them to make it right when mistakes occur and they have consistently done that for us. ----- ### "Customer service is horribly lacking" — 1.0/5 > **Kara** | *7 janvier 2026* | Services aux consommateurs | Taux de recommandation : 1.0/10 > > **Avantages**: We love how customizable the grooming calendars/appointment set up is. We have multiple groomers and they all take their dogs at different times, some in blocks, some not. This was the only software I could find at the time we were looking that would accommodate our complex scheduling choices. > > **Inconvénients**: The customer service has degraded to the point that the software cannot be recommended. We cannot get a person to help with even urgent matters and support tickets seem to be going unanswered. Currently our system SMS messages are not consistently being sent and there is no way to know which ones actually went to the customer. The Communications portion of owner records show the message as having gone but nothing is shown as sent in History, even if it was sent. It is a total mess that has undermined our customers' trust in us. > > The first two years were pretty good. That last year has been a series of issues that go unresolved. ----- ### "Couldn’t run our business without it" — 4.0/5 > **Aileen** | *27 avril 2023* | Vétérinaire | Taux de recommandation : 7.0/10 > > **Avantages**: Being able to check in from anywhere is invaluable to me. The software is incredibly deep with a lot of settings and options etc. > > **Inconvénients**: Gingr is really glitchy. There’s constantly small things here and there that are issues or aren’t working correctly or whatever which is frustrating, especially considering what we pay per month. > > We’ve had Gingr for approx 5 years now and could not do our daily business without it. Customer service on chat has always been pretty good and the onboarding and setup was very thorough. ----- ### "I wouldn't rate this software in the top ten" — 1.0/5 > **Tiffany** | *4 novembre 2025* | Vétérinaire | Taux de recommandation : 1.0/10 > > **Avantages**: This software should not be in the top ten. As a customer, I can tell you that something has seriously shifted in our experience using this product. Please read on. > > **Inconvénients**: Customer service was eliminated, only AI chat bots now. Customer portal is very disliked by our clients; is clunky and non intuitive. Gingr behaves as a merchant card (swipe fee) middle man unfairly adding costs to your business. > > Did this company sell to the dark side\!? What happened\!? Customer service is now at the bottom of their list (one can only draw this conclusion; they have become entirely unreachable-- I mean, you can't even reach their sales team\!). If you are looking for pet industry software, I recommend looking elsewhere as Gingr's fees keep going up and service has drastically declined to pretty much non-existent. And the worst part--they have a behind-the-scenes handshake with a couple of merchant card companies (Cardpointe, and I think Stripe). Gingr will impair your level of software performance if you don't use one of their partners (Gingr won't push invoice transactions to your merchant card machine anymore unless you use one of their partners). So you keep paying more in subscriptions and they add a little pad for themselves on the merchant card side. They make decisions to add/subtract onto your swipe fee percentages; yes, I know because I called to complain a couple of years ago and they so-called negotiated with me to bring down our percentage,. . . because I'm a good customer and we had a lot of transactions . . . imagine that? What? Is this legal? This doesn't feel like the pet industry software we originally signed up for three years ago, it feels like it has become more of a greedy corporate shell of bots, feeding off of increasing your subscription fees and carving off merchant card fees. ----- Page : 1/10\ Suivant: [Page suivante](https://www.capterra.lu/software/136469/gingr?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/136469/gingr) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées