OrangeScrum

Avantages: My oversea's project team has been using this software to keep tickets working, communicate back and forth, and set deadlines. I love the way you can just respond back thru the same email that notified me of the communication and not have to log into the actual software and find the ticket to respond. I wish more support companies used this program. Nothing is more frustrating than getting an email that my ticket has been responded to, but I can't see the comment or respond without first logging into the software. OrangeScrum works so well, I almost never see the ticket dashboard. Now that is perfect!

Inconvénients: As and end user, I have found nothing I don't like about the software. I only wish more support programs used it. I am a big RackSpace fan, but I hate their ticket support system...OrangeScrum would fix that if only they would give it a try.

Commentaires: Orangescrum made it extremely easy for us to keep track of our projects, keep our clients updated on their projects. It also gave us a way for clients to submit all of their content for their projects and by doing that, it cut down on the number of emails we would get with project material. Having all of our project material in one location made it easy for everyone involved with any project, to stay up to date with new files and changes.

Avantages: The ease of use is the thing I liked most about this. My clients are very comfortable with the layout and platform.

Inconvénients: The only con I can think of, is that the web version isn't responsive. Having it responsive would make it easier for clients that don't have the mobile app easier for them to use while on the go.

Commentaires: Managing sprint and release cycles to track the progress if product development. So far satisfied with the product.

Avantages: As an organization, we moved to Agile about a year ago and we use Orange Scrum to track our sprints and iterations. Gives a very clear and visual progress of our sprint work. Orange Scrum provides different graphs to indicate the progress of the product development and helps us create individual tasks to reach the goal set by the product team

Inconvénients: The tool is awesome but the only thing I would like to point out is we can have more options and configurations which are customizable in nature more specific for our team

Avantages: Scrum vs Kanban
Dashboards
Reports
Custom task types

Inconvénients: I would say improvement areas instead:
Roles Management, Integrations, Quick create options for project and tasks

Commentaires: Disappointed. I made the recommendation to use this and paid for the premium version, but that has made me look bad.

Avantages: The price was the primary reason I tried this software. The price is low comparatively.

Inconvénients: I have consulted with a dozen companies and have used half a dozen project management tools and this is probably my least favorite. No intuitive way for a manager to see outstanding tasks for employees s)he is responsible for. No intuitive way for a user to see tasks are outstanding regardless of project, but can only see outstanding tasks for a project. Cannot group tasks in a project. Cannot asign sub tasks. There is an issue with login. Someone else on the team complained about the issue. Now I am struggling with the same issue.