--- description: Nickelled : qu'en pensent les utilisateurs ? Lisez les avis clients sur Nickelled, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Nickelled - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'expérience client](/directory/30671/customer-experience/software) > [Nickelled](/software/137329/nickelled) # Nickelled Canonical: https://www.capterra.lu/software/137329/nickelled Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/137329/nickelled?page=2) > Créez des présentations de site web simples et pas-à-pas pour intégrer et former tous les utilisateurs. > > Conclusion : 16 utilisateurs lui ont donné la note de **4.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Nickelled ? Les clients de Nickelled vont des jeunes start-up aux grandes entreprises internationales du monde entier. Équipes commerciales en Asie, en Europe et en Amérique du Nord. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.9/5** | 16 Avis | | Simplicité | 4.9/5 | D'après l'ensemble des avis | | Support client | 5.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 5.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 100% | (10/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Nickelled - **Pays**: London, R.-U. - **Fondé**: 2014 ## Contexte commercial - **À partir de**: 299,00 $US - **Type de licence**: (Essai gratuit) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: allemand, anglais, danois, espagnol, finnois, français, irlandais, italien, norvégien, polonais, portugais, suédois - **Pays disponibles**: Allemagne, Australie, Brésil, Canada, Royaume-Uni, États-Unis ## Fonctionnalités - Aide contextuelle - Alertes/Notifications - Collecte de données multicanal - Création de contenu - Enquêtes et feedback - Formation sur application - Gestion de l'expérience client - Gestion des commentaires - Gestion des e-mails - Gestion des lancements - Intégration de l'utilisateur - Messagerie instantanée - Outils en libre-service - Prise en charge de plusieurs langues - Rapports et analyses - Suivi de l'engagement - Tableau de bord ## Ressources d'aide - Service client/e-mail - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels d'expérience client](https://www.capterra.lu/directory/30671/customer-experience/software) ## Catégories connexes - [Logiciels d'expérience client](https://www.capterra.lu/directory/30671/customer-experience/software) - [Engagement des clients](https://www.capterra.lu/directory/30906/customer-engagement/software) - [Plateformes d'adoption numérique](https://www.capterra.lu/directory/31638/digital-adoption-platform/software) ## Logiciels similaires 1. [Intercom](https://www.capterra.lu/software/134347/intercom) — 4.5/5 (1131 reviews) 2. [WalkMe](https://www.capterra.lu/software/131194/walkme) — 4.4/5 (63 reviews) 3. [Freshdesk](https://www.capterra.lu/software/124981/freshdesk) — 4.5/5 (3408 reviews) 4. [LiveAgent](https://www.capterra.lu/software/102188/liveagent) — 4.7/5 (1753 reviews) 5. [EngageBay CRM](https://www.capterra.lu/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) ## Avis ### "A must try" — 5.0/5 > **Matt** | *5 mars 2019* | Conseil en gestion | Taux de recommandation : 10.0/10 > > **Avantages**: I love that we can walk our team member and clients through any website and provide meaningful instructions along the process. It has help get our staff members up and running at a much faster pace as well. > > **Inconvénients**: Being able to incorporate a table of contents or jump to a step in the guide take a little bit of effort. > > I have recommend Nickelled to multiple companies that are now using the software. It is fantastic and affordable. ----- ### "We used Nickelled for product demos for a new social networking product." — 5.0/5 > **Kate** | *11 mai 2018* | Taux de recommandation : 10.0/10 > > **Avantages**: It was easy to setup the Nickelled walkthroughs and the pricing was extremely low, especially compared to some immediate competitors. The processes that we wanted and needed to explain to new website visitors were pretty basic and Nickelled was the right solution for us. It was quick and easy to setup and customer service was great when I ran into small hiccups - getting back to me quickly. We were able to get the demos set up in a matter of hours with a price tag that was reasonable for a startup of our size. > > **Inconvénients**: The mobile version of the software was a work in progress. The processes that we needed to guide our user through were very basic so the fact that it wasn't an exact match to our mobile site it was effective at guiding the user through the simple processes they would need to take on the mobile version of our website. I wish that there was the ability to bypass the thumbs up and thumbs down at the end of the guided tour, or at least add some styling to this mandatory step. > > Simple guided tours of fundamental processes our website visitors might need to take on my client's site. ----- ### "Great product that helps simplify onboarding and training experiences" — 4.0/5 > **Penny** | *4 février 2016* > > We've worked with Fraser and the Nickelled team for the past 6+ months after receiving a recommendation to check the product out. Having used it for a number of months, both for our provider onboarding and internal team training, it's become a core part of our toolset at Hassle HQ. We're excited to see how the product develops and the new features that they're working on currently. ----- ### "Fantastic for product walk-throughs without the need for dev\!" — 5.0/5 > **Jessica** | *27 février 2018* | Production audiovisuelle | Taux de recommandation : 10.0/10 > > **Avantages**: We found Nickelled whilst looking for a solution to onboard our users without the need for extensive dev work - and we haven't looked back since\! It gives our team the ability to create, update, and share simple walk-through guides without roping in engineer resource, which is always in short supply. Perfect solution, great product, and brilliant support. ----- ### "Great product - excellent, and much cheaper than WalkMe" — 5.0/5 > **Utilisateur vérifié** | *5 janvier 2018* > > **Avantages**: 1. Great customer service 2. Ease of deployment 3. Ease of setup In all, its a great product to get users onboarded. > > **Inconvénients**: 1. Had some early deployment issues- fixed promptly by customer support We had some technical issues early on, but the way customer support handled the issues was timely and professional ----- Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/137329/nickelled?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/137329/nickelled) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées