--- description: N-central : qu'en pensent les utilisateurs ? Lisez les avis clients sur N-central, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: N-central - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'infogérance](/directory/30921/msp/software) > [N-central](/software/13803/n-central) # N-central Canonical: https://www.capterra.lu/software/13803/n-central Page : 1/11\ Suivant: [Page suivante](https://www.capterra.lu/software/13803/n-central?page=2) > La plateforme de gestion et de surveillance à distance N-able® N-central® est conçue pour simplifier la gestion des réseaux informatiques complexes. > > Conclusion : 243 utilisateurs lui ont donné la note de **4.1/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise N-central ? Fournisseurs de services informatiques et prestataires d'infogérance (MSP) en croissance. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.1/5** | 243 Avis | | Simplicité | 4.0/5 | D'après l'ensemble des avis | | Support client | 3.9/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.9/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: N-able ## Contexte commercial - **À partir de**: 1,75 $US - **Type de licence**: (Essai gratuit) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Afghanistan, Afrique du Sud, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade, Belgique et 177 de plus ## Fonctionnalités - Accès et contrôle à distance - Accès à distance et surveillance - Alertes en temps réel - Alertes/Notifications - Alerts/Escalation - Analyse de la vulnérabilité - Analyse de réseau - Analyse des comportements - Contrôles/Permissions d'accès - Découverte automatique d'appareils - Déploiement automatique des patchs - Gestion de la configuration - Gestion de la conformité - Gestion de remédiation - Gestion des appareils - Gestion des appareils personnels - Gestion des applications - Gestion des audits - Gestion des capacités - Gestion des correctifs - Gestion des problèmes - Gestion des ressources informatiques - Gestion des stocks - Gestion des stratégies - Gestion des tickets de support - Gestion des tâches - Gestion du déploiement - Gestion à l'échelle du réseau - Gestionnaire de base - Journaux des événements - Monitoring - Planification de la maintenance - Portail libre-service - Pour logiciels d'infogérance - Rapports et analyses - Rapports et statistiques - Rapports informatiques - Real-Time Data - Real-Time Monitoring - Real-Time Notifications - Sauvegarde et récupération - Scans automatiques - Suivi de la bande passante - Suivi des activités - Suivi des performances - Suivi des ressources - Suivi des ressources informatiques - Surveillance et gestion à distance - Tableau de bord - Tableau de bord d'activités ... et 18 fonctionnalités supplémentaires ## Intégrations (37 au total) - 1Password - Acronis Cyber Protect Cloud - Actifile - AlertOps - Automox - Autotask PSA - Auvik - Barracuda Intronis Backup - BrightGauge - Cisco Meraki - CloudBlue - Computicate PSA - ConnectWise PSA - DNSFilter - DeskDay ... et 22 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique ## Category - [Logiciels d'infogérance](https://www.capterra.lu/directory/30921/msp/software) ## Catégories connexes - [Gestion des ressources informatiques](https://www.capterra.lu/directory/30077/it-asset-management/software) - [Logiciels de gestion du réseau](https://www.capterra.lu/directory/30018/network-management/software) - [Logiciels de protection des équipements](https://www.capterra.lu/directory/30907/endpoint-protection/software) - [Suivi des serveurs](https://www.capterra.lu/directory/32713/server-monitoring/software) - [Gestion informatique](https://www.capterra.lu/directory/10001/it-management/software) ## Logiciels similaires 1. [N-sight RMM](https://www.capterra.lu/software/163344/n-sight) — 4.3/5 (194 reviews) 2. [Syncro](https://www.capterra.lu/software/207618/syncro) — 4.6/5 (148 reviews) 3. [IT Glue](https://www.capterra.lu/software/170401/itglue) — 4.6/5 (331 reviews) 4. [ManageEngine OpManager MSP](https://www.capterra.lu/software/212602/manageengine-opmanager-msp) — 4.4/5 (72 reviews) 5. [SuperOps](https://www.capterra.lu/software/1017782/superopsai) — 4.6/5 (65 reviews) ## Avis ### "Best Partner, Product is improving quickly." — 5.0/5 > **Joshua** | *6 juin 2025* | Informatique et sécurité réseau | Taux de recommandation : 8.0/10 > > **Avantages**: It's ability to handle 3rd party patches is significant for being a default feature set. They also have built a great first pane of glass experience. > > **Inconvénients**: N-Central does not have the ability to automate against the system itself. This has required my team to work around some of the constraints instead of building exactly what they need. > > N-Able's partnership is not to be matched. They're a great partner. When they promise a feature they deliver it and they're hard at work building the most scalable traditional RMM product that will exist in the market. ----- ### "Great RMM and remote tool. MSP Manager great for our internal IT ticketing." — 4.0/5 > **brad** | *28 avril 2026* | Internet | Taux de recommandation : 7.0/10 > > **Avantages**: What stands out most about N-able N-central is how it consolidates monitoring, management, and automation into a single, scalable platform. The unified dashboard gives clear visibility across endpoints, servers, and network devices without needing to jump between tools. Automation policies—especially for patching and remediation—save a significant amount of manual effort and reduce human error. Remote access is fast and reliable, which is critical for day-to-day support. > > **Inconvénients**: While N-able N-central is a strong platform overall, performance can be inconsistent at times. Certain actions—like loading dashboards, executing remote tasks, or navigating between views—can feel slower than expected, especially during peak usage. This can impact efficiency when quick responses are needed. Additionally, support responsiveness has been hit-or-miss. While the team is knowledgeable, there are instances where response times lag or follow-ups take longer than ideal, particularly during urgent situations. Improving platform speed consistency and tightening support turnaround times would make a noticeable difference in the overall experience. > > It provides a solid, centralized platform for monitoring, patch management, and remote support, which helps streamline workflows and reduce the need for multiple tools. The automation capabilities are a major advantage, allowing routine maintenance and issue remediation to run with minimal manual intervention. While there are occasional slowdowns and support response times can vary, the system itself is stable and capable at scale. For organizations managing multiple endpoints or clients, it delivers strong value and dependable performance overall. ----- ### "N-Central / N-Able Review" — 3.0/5 > **Christian** | *28 avril 2026* | Services et technologies de l'information | Taux de recommandation : 3.0/10 > > **Avantages**: The alerting system is highly reliable, ensuring that critical issues are flagged immediately without constant noise. Deployment of the agent is generally straightforward across various environments, which saves a significant amount of time during onboarding. Additionally, the patch management engine does a solid job of keeping third-party software and OS versions up to date, providing a dependable baseline for security and system stability across our managed endpoints. > > **Inconvénients**: 1. General Technical Support The support experience has become increasingly frustrating, often feeling like a hurdle rather than a resource. Response times are inconsistent, and there is a noticeable lack of deep technical expertise during initial contact, leading to prolonged downtimes for critical issues. 2. Adlumin Support Support for the Adlumin integration is particularly poor, often resulting in a "finger-pointing" loop where no one takes responsibility. It is difficult to get a straight answer or a specialist who actually understands the nuances of the integration. 3. Lack of Issue Ownership There is a glaring lack of accountability when it comes to taking ownership of open issues. Tickets frequently sit in limbo or are passed between departments without a primary point of contact ensuring the problem is actually resolved to completion. 4. Difficulty with Escalations The escalation process is opaque and incredibly slow. Even when a ticket is clearly beyond the scope of Tier 1, getting it moved to a senior engineer feels like an uphill battle, causing simple technical roadblocks to turn into multi-day ordeals. 5. Automation Policy Limitations (No PowerShell) The inability to natively use PowerShell within automation policies is a major step backward for modern IT environments. Forcing us to use a restrictive, proprietary builder instead of industry-standard scripting severely limits our ability to automate complex tasks. 6. Search Query Regressions A recent update broke the search functionality so that it no longer auto-updates the query results as you type or change parameters. This small but vital UI regression adds unnecessary clicks and friction to what should be a basic, streamlined workflow. 7. Poor Reporting Features The reporting engine is severely lacking and feels outdated. The formatting is strange and unprofessional, making it difficult to hand these documents directly to clients without extensive manual editing or external tools to make the data digestible. 8. Misplaced AI Focus The aggressive push for AI feels like a distraction from core platform stability. Instead of developing AI to solve "non-issues," the development team needs to prioritize fixing the long-standing bugs and workflow limitations that partners deal with every single day. > > The overall experience with N-able is a study in frustration between a solid, functional core and a deteriorating support and development ecosystem. On a technical level, the platform delivers on its primary promises: the alerting is dependable, and the agent deployment and patch management provide a reliable foundation for basic endpoint maintenance. When the "lights are on," the software does exactly what it needs to do to keep a fleet stable. However, the experience begins to sour as soon as you attempt to scale into advanced automation or require vendor assistance. The restriction against native PowerShell in automation policies is a massive hurdle for any modern, script-heavy MSP workflow, forcing a reliance on clunky, proprietary tools. These technical "paper cuts"—like the regressive search UI and lackluster reporting—are compounded by a support structure that seems to lack accountability and a clear escalation path, especially regarding integrations like Adlumin. Ultimately, using N-able feels like driving a reliable car where the manufacturer has stopped listening to the drivers. While the "engine" (patching and alerts) is strong, the "dashboard" (UI/Reports) is dated, and the "service center" (Support) is unresponsive. The recent pivot toward AI features feels like a missed mark; the platform would be far more valuable if the developers focused on refining existing workflows and fixing long-standing bugs rather than chasing industry buzzwords. It remains a "good enough" tool for basic needs, but it is becoming increasingly difficult to justify for high-level automation and complex support requirements. ----- ### "N-central was easy to quickly setup and deploy for our company" — 4.0/5 > **Bill** | *28 avril 2026* | Services et technologies de l'information | Taux de recommandation : 8.0/10 > > **Avantages**: We liked the user interface and management processes the most about deploying n-central. The user interface is very streamlined and helps greatly for navigation between clients. > > **Inconvénients**: The only downside we've had at this time is sometimes getting customer support on the phone, we'd really like it if it were a more consistent experience about who speak with on the phone when issues come up. > > Our overall experience with N-central has been very good and we'd recommend it to others companies similar to our who are looking for alternatives to Kaseya and Connectwise like we were when we started looking for a new RMM partner. ----- ### "A Solid RMM, with some oversights which hurt what could be a perfect product." — 5.0/5 > **Andrew** | *4 mai 2026* | Services et technologies de l'information | Taux de recommandation : 7.0/10 > > **Avantages**: The customization it affords with regard to things like patching and alerting users to needed reboots, alongside the Automations provided from the community are highlights. The Automation Builder is great and easy to use, and the fact that it is based on and allows the integration of custom PowerShell scripts makes it very powerful. > > **Inconvénients**: The UI needs work and was recently made worse. Our company uses it as a cloud-only fully-probeless deployment, and even things like the home screen refuse to land us where we should be going. The new Asset view is clunky and missing lots of features, and the old Device View doesn't allow for custom or resizable columns. These are the gateways to accessing the tools and viewing, filtering, sorting, and launching tasks needs to be easy, fast, robust, and have icons for easy identification and readability. Some of these things should be obvious oversights and it feels like we are going backward with things like the recent removal of all icons. Whoever came up with that idea needs to be fired. The way patch approval rule engine needs an overhaul and simplification, as they way it is currently designed is obtuse and requires hours with support to understand what it is actually doing on the backend and what will and won't be approved and why. This is in dire need of attention. I am happy to expand on this topic on a phone call if it will improve the product, because I believe in it. PLEASE contact me. > > Love/hate. The power it affords is amazing, and in some places, the technical places, it affords a lot of possibility and is easy to use. On the other hand, fighting with the UI is tiresome, and important things like the rule engine controlling which patches are and aren't approved is obtuse and overrides and rule application order don't make logical sense. I am happy to expand on this topic on a phone call if it will improve the product, because I believe in it. PLEASE contact me. ----- Page : 1/11\ Suivant: [Page suivante](https://www.capterra.lu/software/13803/n-central?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/13803/n-central) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées