--- description: mycloud PMS : qu'en pensent les utilisateurs ? Lisez les avis clients sur mycloud PMS, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: mycloud PMS - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion hôtelière](/directory/20031/hospitality-property-management/software) > [mycloud PMS](/software/138380/mycloud-pms) # mycloud PMS Canonical: https://www.capterra.lu/software/138380/mycloud-pms Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/138380/mycloud-pms?page=2) > Solution basée sur le web, qui permet de gérer des établissements hôteliers par le biais de la distribution en ligne, de l'automatisation, du marketing, des points de vente et autres. > > Conclusion : 29 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise mycloud PMS ? Outil de gestion de propriété hôtelière pour toutes les entreprises, qui aide au marketing par courriel, au suivi des réseaux sociaux, à la réservation, aux points de vente mobiles, à la distribution en ligne et plus encore. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 29 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Prologic First - **Pays**: London, R.-U. - **Fondé**: 1998 ## Contexte commercial - **À partir de**: 8,00 $US - **Type de licence**: (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Arabie saoudite, Australie, Inde, Malaisie, Nouvelle-Zélande, Royaume-Uni, Singapour, Thaïlande, Émirats arabes unis, États-Unis ## Fonctionnalités - Automatisation du marketing - Booking Management - Comptabilité - Gestion de l'expérience invité - Gestion de la maintenance - Gestion de la réception - Gestion des biens - Gestion des calendriers - Gestion des canaux - Gestion des employés - Gestion des promotions - Gestion des réservations - Gestion des stocks - Gestion des tâches ménagères - Intégration GDS et OTA - Inventaire des salles - Logiciels d'expérience client - Notes de réservation - Paiements en ligne - Point de vente (PDV) - Rapports et analyses - Rapports et statistiques - Réservation en ligne - Réservations de groupe - Support client - Tarification dynamique - Third-Party Integrations - Traitement des paiements ## Intégrations (15 au total) - ClearTax - ClickSend - Dynamics 365 - Global Payments Integrated - Mailchimp - PayPal - PayU - Razorpay - ResAvenue - STAAH Channel Manager - SiteMinder - TallyPrime - Twilio - Xero - authorize.net ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de gestion hôtelière](https://www.capterra.lu/directory/20031/hospitality-property-management/software) ## Catégories connexes - [Logiciels de gestion hôtelière](https://www.capterra.lu/directory/20031/hospitality-property-management/software) - [Logiciels de gestion des canaux pour hôtels](https://www.capterra.lu/directory/31615/hotel-channel-management/software) - [Gestion des biens](https://www.capterra.lu/directory/30929/rental-property-management/software) - [Logiciels pour auberges de jeunesse](https://www.capterra.lu/directory/31457/hostel-management/software) - [Logiciels de réservation](https://www.capterra.lu/directory/20032/reservations/software) ## Logiciels similaires 1. [eZee Absolute](https://www.capterra.lu/software/135751/ezee-absolute) — 4.6/5 (405 reviews) 2. [Sirvoy](https://www.capterra.lu/software/103570/sirvoy-booking-system) — 4.7/5 (301 reviews) 3. [ResNexus](https://www.capterra.lu/software/129392/reservation-nexus) — 4.8/5 (428 reviews) 4. [Little Hotelier](https://www.capterra.lu/software/144307/little-hotelier) — 4.0/5 (220 reviews) 5. [Hotelogix](https://www.capterra.lu/software/76374/hotelogix) — 4.4/5 (251 reviews) ## Avis ### "Overall it has been a satisfying experience" — 4.0/5 > **Soumik** | *19 mars 2018* | Taux de recommandation : 8.0/10 > > **Avantages**: The software is robust. It usually has more features than you can use. Almost everything I have wanted was already incorporated. Rate for the product is very reasonable. Sales and Training personnel are most accommodating and co-ordial. > > **Inconvénients**: Having too many features sometimes clutters up the interface. Customization is not too easy and is often not accomplished. Lack of of face to face interaction reduces the confidence level initially. Lack of face to face interaction also makes request for changes/customization a lot more difficult. > > Structuring the operations Eliminating manual errors Online access from multiple locations ----- ### "My Cloud for Hotels and Resdorts" — 5.0/5 > **Thomas** | *18 mai 2022* | Hôtellerie | Taux de recommandation : 9.0/10 > > **Avantages**: Ease of Use, deployment and customer Support. > > **Inconvénients**: Needs to more Industry related functions like CMMS, Shop software for curio shops with inventory. > > The overall experience has been great. I have already recommended the software to a few of my collogues in the industry. ----- ### "The WORST property management system I've seen in my 20+ year carrer" — 1.0/5 > **Nick** | *15 avril 2016* > > We recently took over an Independent Hotel that used MyCloud. I enter every situation with an open mind, trying to find the good in just about everything. I simply can NOT say anything good about this system. I only gave each area a 1 star review because I had to. There's NO stars for this in my book\! As we all know customer support for ANY Property Management System is essential\!\!\!\! MyCloud provides you with a chat window option ONLY\! Which sounds wonderful except, we've waited 48 hours in some instances to receive a response. This simply doesn't work when you're trying to run a hotel, check a guest in and encounter a problem. How anyone could operate a functioning hotel like this is beyond me\! My next major issue is the fact that they have NO training manuals, no "how to" manuals and continuously point you to "on-line videos". They have sent an "FAQ" which again tells you nothing about loading rates, changing user's authority etc. It's fine for how to check someone in or check someone out but anything more than that and you are sent to Youtube to search for a video which does NOT pop up when you search for "My Cloud Rate Loading" or any variation of that. There are SO many other, better systems out there in the same price point or slightly higher. Keep in mind, you get what you pay for\!\! If you want something that's cheap, with no frills and terrible support, this is a GREAT system. If you're looking for a PMS that is user friendly, has support that will help you when you need it then you will certainly have to look for another PMS. ----- ### "My Cloud PMS is a solid choice for hotel management software." — 5.0/5 > **Nithin** | *5 avril 2023* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: My Cloud PMS is its cloud-based platform. This allows hotel staff to access the system from any device with an internet connection, making it easy to manage reservations, room assignments, and other tasks on the go. The system is also highly customizable, with a range of options for configuring room rates, setting up automated alerts, and more. My Cloud PMS offers a number of powerful tools for managing hotel operations. These include a real-time reservation management system, which allows staff to quickly view and update room availability, as well as tools for managing housekeeping, billing, and other key aspects of hotel management. The system offers a range of customizable reports that provide valuable insights into hotel performance, occupancy rates, revenue, and more. This data can be used to inform strategic decision-making and improve overall hotel operations. My Cloud PMS is a reliable and user-friendly option for hotel managers looking to optimize their operations. With its cloud-based platform, customizable features, and robust reporting capabilities, the system is well-suited to the needs of modern hotels. > > **Inconvénients**: Should be improvised in the UI and Multilingual supports. > > My Cloud PMS system offers a range of powerful tools and features, it may not be the best fit for every hotel. ----- ### "Excellent cloud-based software i have ever used" — 5.0/5 > **Pankaj** | *6 mai 2022* | Hôtellerie | Taux de recommandation : 7.0/10 > > **Avantages**: mycloud’s standout feature is it’s easy-to-use intuitive design, Reservations are quick with just few clicks and basic information. Its calendar gives us the clear picture of our property along with availability. Checking occupancy, Revenue with one click is an excellent pocket note for us. This software requires no training as it is easy to learn with few basic knowledge in a PMS. Their support is very helpful in case any problem. > > **Inconvénients**: Mobile application would have given them a added advantage. > > mycloud is a powerful computer software and It has almost all required features a hotel business require to manage and operate efficiently. ----- Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/138380/mycloud-pms?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/138380/mycloud-pms) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Données structurées