--- description: ZenQMS : qu'en pensent les utilisateurs ? Lisez les avis clients sur ZenQMS, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ZenQMS - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Gestion de la qualité](/directory/30099/quality-management/software) > [ZenQMS](/software/138691/zenqms) # ZenQMS Canonical: https://www.capterra.lu/software/138691/zenqms Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/138691/zenqms?page=2) > Plateforme moderne conforme à la partie 11 pour la gestion des documents, les données CAPA, la gestion de la formation et les audits et la gestion des fournisseurs. > > Conclusion : 20 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise ZenQMS ? Développement de médicaments pharmaceutiques, dispositifs médicaux, fabrication sous contrat, services de recherche sous contrat et autres personnes qui travaillent dans des environnements soumis aux réglementations du client ou du gouvernement. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 20 Avis | | Simplicité | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.9/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: ZenQMS - **Pays**: Conshohocken, É.-U. - **Fondé**: 2010 ## Contexte commercial - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais, chinois, espagnol, français, italien, japonais, portugais, russe - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 208 de plus ## Fonctionnalités - Alertes/Notifications - Analyse des causes profondes - Codage et contrôle de documents - Contrôle de qualité - Contrôles/Permissions d'accès - Gestion de la conformité - Gestion de la formation - Gestion de la maintenance - Gestion de versions - Gestion des audits - Gestion des changements - Gestion des documents - Gestion des flux de travail - Gestion des incidents - Gestion des plaintes - Gestion des risques - Gestion des tâches - Logiciels d'actions préventives et correctives - Rapports et statistiques - Suivi de la conformité - Suivi des non-conformités ## Intégrations (2 au total) - Microsoft Azure - Okta ## Ressources d'aide - Service client/e-mail - FAQ/forums - Support téléphonique - Chat ## Category - [Gestion de la qualité](https://www.capterra.lu/directory/30099/quality-management/software) ## Catégories connexes - [Gestion de la qualité](https://www.capterra.lu/directory/30099/quality-management/software) - [Logiciels GED (gestion électronique de documents)](https://www.capterra.lu/directory/31197/document-control/software) - [Logiciels de compliance](https://www.capterra.lu/directory/30110/compliance/software) - [Logiciels d'action préventive et corrective](https://www.capterra.lu/directory/31343/corrective-and-preventive-action/software) ## Logiciels similaires 1. [MasterControl Quality Excellence](https://www.capterra.lu/software/148577/mastercontrol) — 4.5/5 (526 reviews) 2. [Intellect QMS AI](https://www.capterra.lu/software/108528/intellect) — 4.6/5 (84 reviews) 3. [Ideagen Quality Management](https://www.capterra.lu/software/155354/Ideagen-Quality-Management) — 4.5/5 (178 reviews) 4. [Document Locator](https://www.capterra.lu/software/16872/document-locator) — 4.6/5 (42 reviews) 5. [Orcanos](https://www.capterra.lu/software/92271/alm-2-0) — 4.3/5 (37 reviews) ## Avis ### "Cost-Effective QMS" — 5.0/5 > **Sedalia** | *16 février 2023* | Hôpitaux et soins de santé | Taux de recommandation : 9.0/10 > > **Avantages**: ZenQMS is an inexpensive tool that improves our document management and ensures compliance. The people are also fantastic. Binyamin Wood-Isenberg has been especially helpful (thank you\!) > > **Inconvénients**: It doesn't have all the bells and whistles of pricier options. What I notice the most is a lack of real-time document collaboration. The document reviews are sequential. ----- ### "Wonderful all-around e-QMS" — 5.0/5 > **Lainey** | *27 août 2019* | Produits pharmaceutiques | Taux de recommandation : 10.0/10 > > **Avantages**: -Efficient and pleasant design and functionality -Easy to maneuver dashboard with multiple levels of exporting \& organizing data -Smooth implementation -Successful collaboration for employees on and off-site -Great pricing for all of the features\! > > **Inconvénients**: -An app interface would be a game-changer > > Our company transitioned from a paper-based system to ZenQMS and it has been WONDERFUL. The Zen team was responsive, respectful, and a joy to work with from the start. It was a hard transition for our team to adapt to some new routines and procedures, but everyone has raved since the launch. It has completely changed the efficiency of our internal quality systems, from compliance training, to audit organization, and corrective actions. ----- ### "System is user friendly and highly functional, support team not so much." — 3.0/5 > **Luisa** | *19 décembre 2019* | Produits pharmaceutiques | Taux de recommandation : 0.0/10 > > **Avantages**: The system has a simple interface and is easy to use. > > **Inconvénients**: Doesn't have the ability to customize very many features. > > Their support team is not very supportive, initially getting the assigned account manager to provide us with details on the implementation was like pulling teeth. Then he left Zen QMS, the next assigned rep has been very cavalier and somewhat unresponsive. Very difficult to get the support needed to smoothly and efficiently customize/implement each module. ----- ### "Great tool\!" — 5.0/5 > **Irina** | *23 août 2019* | Biotechnologie | Taux de recommandation : 10.0/10 > > **Avantages**: The software is easy to use, very intuitive. > > **Inconvénients**: Doesn't have real-life editing of documents. > > Software is well-designed, very few issues, was was easy to implement. The support team is excellent\!\! ----- ### "Useful Quality Management Tool" — 5.0/5 > **Scott** | *28 août 2019* | Biotechnologie | Taux de recommandation : 9.0/10 > > **Avantages**: This software is very useful and configurable to our needs as a business. It helped us to close a gap that existed in our quality system. Also, the customer service is fantastic; Our rep and his team are very responsive. When you encounter an obstacle, they will do whatever they can to help you get over it. The user interface is easy to use. They are very receptive to feedback; they are always trying to actively improve the system with the help of their user community. They are truly a pleasure to work with. > > **Inconvénients**: At times it has the look and feel of something that is new. With that being said, there is a great foundation to be built upon. I firmly believe that this application will only get better with time. > > The software has helped us as an organization because it provides electronic records of things we previously documented/recorded on paper. Also, we have had nothing but positive interactions with the folks at ZenQMS. They are a pleasure to work with. ----- Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/138691/zenqms?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/138691/zenqms) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | ----- ## Données structurées