--- description: Wello Solutions : qu'en pensent les utilisateurs ? Lisez les avis clients sur Wello Solutions, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Wello Solutions - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion des interventions](/directory/10009/field-service-management/software) > [Wello Solutions](/software/138949/wello-solutions) # Wello Solutions Canonical: https://www.capterra.lu/software/138949/wello-solutions Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/138949/wello-solutions?page=2) > Wello Solutions Field Service est un logiciel qui vous aide à préparer, planifier, réparer et documenter toutes vos activités de service sur le terrain en une seule solution > > Conclusion : 9 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Wello Solutions ? Installation et maintenance, appareils électroménagers et appareils médicaux, entretien des bâtiments, CVC, fabricants de machines, location de machines, énergies renouvelables et systèmes de sécurité. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 9 Avis | | Simplicité | 4.8/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Wello Solutions - **Fondé**: 1996 ## Contexte commercial - **À partir de**: 22,00 € - **Type de licence**: (Version gratuite disponible) (Essai gratuit) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, espagnol, français, italien, néerlandais, polonais, portugais - **Pays disponibles**: Allemagne, Autriche, Belgique, Bosnie-Herzégovine, Bulgarie, Canada, Croatie, Danemark, Espagne, Estonie, Finlande, France, Grèce, Hongrie, Irlande, Italie, Lettonie, Lituanie, Luxembourg, Malte et 14 de plus ## Fonctionnalités - Accès mobile - Alertes/Notifications - Base de données de contacts - Booking Management - Carnet d'adresses - Devis - GPS - Gestion de la conformité - Gestion de la disponibilité - Gestion de la paie - Gestion des calendriers - Gestion des congés - Gestion des documents - Gestion des employés - Gestion des expéditions - Gestion des feuilles de temps - Gestion des immobilisations - Gestion des ordres de travail - Gestion des rendez-vous - Gestion des stocks - Gestion des stocks - Gestion des techniciens - Gestion des tâches - Gestion des tâches - Gestion des événements - Historique des services - Icônes et codes en couleur - Intégration de sites web - Maintenance préventive - Outils de collaboration - Paiements électroniques - Piste d'audit - Planification - Planification automatisée - Planification en temps réel - Portail libre-service - Rappels - Rapports et analyses - Rapports et statistiques - Real-Time Updates - Rendez-vous récurrents - Réservation en ligne - Signature électronique - Suivi des présences - Suivi des tâches - Suivi des équipements - Suivi du temps en ligne - Synchronisation du calendrier - Système de calendrier et de rappel - Tableau de bord d'activités ... et 17 fonctionnalités supplémentaires ## Intégrations (19 au total) - AFAS Software - Asana - Callexa Feedback - CustomBooks - Drift - Dynamics 365 - Dynamics 365 Business Central - FreshBooks - Intercom - Invoiced - JIRA Service Management - Odoo - Pipedrive - SAP Business One - Teamleader ... et 4 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de gestion des interventions](https://www.capterra.lu/directory/10009/field-service-management/software) ## Catégories connexes - [Logiciels de gestion des interventions](https://www.capterra.lu/directory/10009/field-service-management/software) - [Planification](https://www.capterra.lu/directory/30087/scheduling/software) - [Logiciels d'affectation du personnel](https://www.capterra.lu/directory/30059/service-dispatch/software) - [Logiciels pour plombiers](https://www.capterra.lu/directory/30107/hvac/software) - [Logiciels pour plombiers](https://www.capterra.lu/directory/30673/plumbing/software) ## Logiciels similaires 1. [FieldPulse](https://www.capterra.lu/software/153475/fieldpulse) — 4.6/5 (411 reviews) 2. [Jobber](https://www.capterra.lu/software/127994/jobber) — 4.6/5 (1420 reviews) 3. [Connecteam](https://www.capterra.lu/software/153140/connecteam) — 4.6/5 (5058 reviews) 4. [Skimmer](https://www.capterra.lu/software/177014/skimmer) — 4.9/5 (226 reviews) 5. [BuildOps](https://www.capterra.lu/software/194155/buildops) — 4.5/5 (151 reviews) ## Avis ### "Positive Experience with Professional and Custom Solutions" — 5.0/5 > **Thakur** | *17 septembre 2024* | Médias de diffusion | Taux de recommandation : 10.0/10 > > **Avantages**: What I liked most about Wello Solutions was their ability to tailor software exactly to my needs. Their team is incredibly knowledgeable and stays up-to-date with the latest technology trends. They communicated well throughout the process, keeping me informed and involved. They also delivered the project on time and offered excellent support even after it was completed. Overall, their expertise and customer focus really stood out to me. > > **Inconvénients**: What I liked least about Wello Solutions was that sometimes communication felt a bit slow, especially when I needed quick updates or answers. There were a few instances where project adjustments took longer than expected. Additionally, while their solutions are generally effective, there were moments when the end product didn’t fully align with my initial vision, requiring more revisions than anticipated. Overall, these were minor issues, but they did impact the overall experience. > > My overall experience with Wello Solutions was quite good. They delivered a high-quality product that met my needs and expectations. The team was professional and skilled, and they maintained good communication throughout the project. While there were a few minor hiccups, they were addressed promptly and didn't overshadow the positive aspects of working with them. I’m satisfied with the results and would consider working with them again in the future. ----- ### "Excellent solution for field services" — 5.0/5 > **Rupesh** | *29 septembre 2024* | Mode et vêtements | Taux de recommandation : 10.0/10 > > **Avantages**: like the dispatch page and the affordability of the product, which delivers solid software and a reliable customer database. The lack of a per-user fee was a major selling point for us. It's also easy for my technicians to use, which has been a huge benefit. > > **Inconvénients**: There are a few small issues that need to be worked out. Some limitations exist in the user interface, and while the platform has many features, it's essential to understand all of its capabilities through onboarding support. Occasionally, there are minor glitches, but nothing significant enough to disrupt my work or make me consider canceling. > > Overall, it's a great system, especially considering the cost. Compared to what we used before, Wello has helped us modernize our processes. Their support team is very responsive, usually getting back to me within seconds of submitting a callback request. The onboarding process was quite challenging at first, but after I asked for more assistance, they provided the additional help we needed. ----- ### "Review Wout VC" — 4.0/5 > **Wout** | *9 septembre 2024* | Services et technologies de l'information | Taux de recommandation : 7.0/10 > > **Avantages**: Lay-out is really nice and usefull, easy to operate > > **Inconvénients**: Sometimes there are bugs but they get fixed quite fast ----- ### "Efficient Scheduling Tool with Room for Growth" — 5.0/5 > **Abishek** | *5 novembre 2024* | Internet | Taux de recommandation : 8.0/10 > > **Avantages**: I really appreciated the streamlined scheduling and ease of managing team tasks. The user interface is intuitive, making it simple to assign and monitor tasks > > **Inconvénients**: The licensing costs can add up since each admin needs a separate license. Also, it would be helpful if there were more integrations with other software. > > My overall experience with Wello Solutions has been positive. The platform simplifies scheduling and task management, which boosts productivity. The interface is user-friendly, and support has been responsive to issues. However, the cost of additional licenses and limited integration options could be improved. Overall, it's been a reliable tool for our team's needs. ----- ### "Wello Solutions helped us optimize our service planning—finally, the solution I was looking for\!" — 5.0/5 > **Shivam** | *7 septembre 2024* | Exploitation minière et métaux | Taux de recommandation : 10.0/10 > > **Avantages**: Highly effective and easier to implement than other applications, this powerful tool has streamlined my team's dispatching process. > > **Inconvénients**: The inventory system is solid, with a well-organized presentation of information and a user-friendly mobile app. The platform is easy to use and offers good customization options. However, there's no direct integration with Freshworks, so I had to use Zapier, but it integrates seamlessly and works well. > > As an IT consultant, I needed a reliable job scheduling system after securing three major contracts. Wello Solutions stood out for its affordable pricing and efficient inventory system, allowing me to track stock between the warehouse and vehicles seamlessly. While the platform has a bit of old-school design, it's user-friendly and steadily improving. To fully enjoy its key features, I recommend spending time exploring the platform, as it offers advantages over many competitors in the FSM industry. The mobile app is solid, and although reporting was recently added, I haven't had enough experience with it yet. Despite a few shortcomings, I appreciate the continuous updates and responsive customer support. ----- Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/138949/wello-solutions?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/138949/wello-solutions) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | ----- ## Données structurées