Qui utilise 10to8 ?

Entreprises, Petites entreprises, Cliniques, Spas, Gyms, Thérapeutes, Consultants, Tuteurs

Description de 10to8

Puissant logiciel de prise de rendez-vous et de réservation en ligne. Plus de 50 000 entreprises dans le monde entier lui font confiance.

Laissez les clients réserver vos créneaux libres et effectuer des paiements en ligne. Envoyez automatiquement des rappels par SMS et par e-mail afin de réduire le taux de non-présentations de 90 %. Surveillez l'activité des clients et l'historique des présences.

Évitez les réservations doubles en configurant la synchronisation du calendrier avec Google, iCal et Outlook. Intégration dans plus de 1 500 applications, compatible avec tout appareil et système d'exploitation.

Essayez gratuitement dès aujourd'hui !

Informations sur 10to8

10to8

https://10to8.com

Fondé en 2012

Prix de 10to8

10to8 est disponible en version gratuite et propose un essai gratuit. La version payante de 10to8 est disponible à partir de 12,00 $US/mois.

À partir de

12,00 $US/mois

Version gratuite

Oui

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

10to8 - Fonctionnalités

Logiciels d'agenda
Accès mobile
Base de données de clients
Emplacements multiples
Gestion des réservations de chambres
Paiements en ligne
Planification automatisée
Planification des groupes
Rappels de rendez-vous
Rendez-vous récurrents
Réservation en ligne
Synchronisation du calendrier
Application mobile
Apprentissage interactif
Calendrier des événements
Enseignement primaire/secondaire
Enseignement supérieur
Gestion communautaire
Gestion de groupes d'étudiants
Gestion de l'orientation
Gestion de la sécurité
Géolocalisation
Outils de communication
Sondages et votes
Chat et messagerie
Enquêtes et feedback
Fil d'activités et d'actualités
Gestion de contenu
Gestion des calendriers
Gestion des connaissances
Gestion des documents
Gestion des tâches
Partage des fichiers
Répertoire d'employés
Conforme HIPAA
Emplacements multiples
Facturation
Fonction de glisser-déposer
Gestion des dossiers patients
Gestion des enseignants et du personnel scolaire
Gestion des médecins
Gestion des non-présentations
Planification des gardes
Planification des rendez-vous
Portail libre-service
Rendez-vous récurrents
Affectations et tests électroniques
Classement automatique
Cours en ligne
Facturation
Gestion des clients
Gestion des employés
Notes de cours
Paiements en ligne
Planification des rendez-vous
Plans d'apprentissage
Portail parent et étudiant
Rapports de suivi
Suivi des présences
Accès à distance
Assistance à distance
Chat vidéo
Collaboration
Conférences web
Gestion des réunions
Gestion des tâches
Messagerie instantanée
Signature électronique
Softphone
Suivi de l'activité des employés
Suivi des fuseaux horaires

Avis sur 10to8

Afficher 5 avis sur 571

Note globale
4,6/5
Facilité d'utilisation
4,5/5
Service client
4,6/5
Fonctionnalités
4,4/5
Rapport qualité-prix
4,7/5
Francesca T.
Metro Academy of Child & Adolescent Development (CAD) Academic Advisor
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    4/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 13/01/2018

"Overall, the 10to8 platform and software has been great and very user-friendly! "

Avantages: What I like most about the software is the two way synchronization. Before getting the paid service, I was trying to find a scheduling system that uses the two way sync. I had trouble finding them as either they didn't sync properly or the software wasn't able to be integrated with MS Outlook. Also another great feature is the ability to indicate different types of appointments, which for me as an academic advisor is huge, because it makes it easy for the student to choose what type of appointment they need. On the actual calendar on the website it shows different colors on what type of appointment is being conducted.

Inconvénients: What I least like about the software is I wish the color coding can be synced over to MS Outlook. Seeing the different colors on the website makes it easier to manage, but not when looking at my Outlook color, it all appears the same color. Another con, not about the software, but more so for the amount of appointments. When I was on the free plan I was limited to 100 appointments per months. However, there was no ability to purchase additional appointments, I had to upgrade my package, but I was satisfied with it and didn't necessarily want to upgrade. Maybe consider having a separate package just for appointments in the event a customer runs out and doesn't necessarily want to upgrade.

  • Provenance de l'utilisateur 
  • Publié le 13/01/2018
Utilisateur vérifié
Executive Director
Ressources humaines, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    Sans note
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 30/09/2019

"Easiest booking"

Commentaires: I have individual clients booking coaching sessions (both online and face to face.) 10to8 has greatly simplified this process, and with the payment integration and text message reminders -- I'm having fewer no-shows.

Avantages: This is a great booking system to get started with, because the free version has 98% of the features of the paid... the only limitation is a max of 100 appointments scheduled per month, which is ideal for those coaches, counselors, massage therapists, etc. just starting out. It integrates with payment systems, syncs with your calendar(s), and even sends SMS text reminders to your clients ahead of their booked appointment.

Inconvénients: The ability to book an entire sequence of sessions is a bit awkward. Although they are working on this features....

  • Provenance de l'utilisateur 
  • Publié le 30/09/2019
Pat M.
President
Marketing et publicité, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    Sans note
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 09/06/2020

"Great full-feature scheduler"

Commentaires: I really like 10to8. You can't beat the price and it's working really well. People set appointments with us often for different reasons. I've also been able to segregate the reasons so that I know what time I'm to meet someone and for what reason.

Avantages: I like the ability to include calendars for other members of my staff so that they can book their appointments separately. That way, we're aware of whose appointments are whose. This doesn't happen with my currently paid appointment scheduler.

Inconvénients: It's a bit difficult to set up in order to get things the way you want them and that will be 100% clear to people making appointments. I figured out some go-arounds, but others may not be as tech savvy.

  • Provenance de l'utilisateur 
  • Publié le 09/06/2020
Lisa Z.
Owner
Services aux consommateurs, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    1/5
  • Facilité d'utilisation
    1/5
  • Fonctionnalités
    1/5
  • Support client
    1/5
  • Rapport qualité-prix
    1/5
  • Probabilité de recommander le produit
    0/10
  • Provenance de l'utilisateur 
  • Publié le 07/05/2019

"False Advertising"

Commentaires: When the rubber met the road it turns out that this software can't do 75% of what they promised it could do, it has been months and months of total frustration. I've wasted more of my time and my admin's time on this​ than I can count and the stress its​ caused has been immeasurable. After all this time I'm still not able to comfortably​ use the software because there have been so many glitches and every time I think I can bring it live something else fails. LOOK ELSEWHERE!

Avantages: To be honest, I'm struggling to find anything I like about this software and am shocked that it's getting 4-5 stars.

Inconvénients: The list is longer than the space provided. My biggest beef with 10to8 is that I was EXTREMELY clear as to what I needed in my scheduling software and their sales team promised that they could do everything I needed with one exception, they also said that it could be set up quickly. This is TOTALLY UNTRUE.

Réponse de l'éditeur

envoyé par 10to8 le 09/05/2019

Hi Lisa,

Firstly, thank you for taking the time to write your review, we welcome all feedback be it good or bad.

We have since investigated this issue internally, as of course, we take feedback of this nature very seriously; we strive to provide excellent customer service, hence our excellent feedback that you reference.

While our sales team are adamant that they managed expectations, and discussed potential limitations with you, we would like to apologise for any misunderstanding, confusion, and inconvenience that we may have caused.

We always strive to be open and honest, in fact it's not unusual for us to advise prospective customers if we feel our solution would not be a good fit. We're sorry if you feel this was not the case in this scenario.

I would happily put you in contact with our head of sales, and or senior management team, should you wish to discuss this further. We're always endeavour to find amicable solutions where possible.

Kind regards,
10to8

  • Provenance de l'utilisateur 
  • Publié le 07/05/2019
Rachel J.
School Counselor
Gestion de l'enseignement, 51-200 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 19/06/2020

"10to8 appointment scheduling program"

Commentaires: The customer service is truly outstanding. I always get personal replies to any questions within 24 hours. The thing that is so impressive is that I am still using the free version and the customer service is top notch. In the past, when I have used the free version of a product, the customer service quality is horribly or non-existent. I appreciate that the programmers take the time to answer questions from the small customers too.

Avantages: I am working as a school counselor in the virtual setting. As the new school year is approaching, and I am not able to talk with students face to face, I needed to find a way to allow students and parents to self schedule appointments with me so we can discuss high school graduation requirements and classes. My school district has a professional license to use zoom, so I also needed a program that integrates with zoom seamlessly. 10to8, not only allows students and parents to schedule appointments themselves, but the program auto schedules a zoom meeting and sends the zoom link out to them. I love that 10to8 sends out reminders about the appointment as well as allowing me to easily change my schedule if needed. I can communicate with students/parents easily inside the program as email addresses and phone numbers are collected when appointments are made. Sometimes people have difficulty logging in and its nice that their phone number is handy so I can call to offer assistance. I also appreciate that I can keep track of who was a "no show", who cancelled or who showed up. So many fantastic options. I am a relatively new user (only 2 months now) but I hope to keep learning more about 10to8 as I know there are still many features I have not had time to explore yet.

Inconvénients: This program is absolutely fabulous. There is not one problem I have had so far that has any merit. I am looking forward to the time when 10to8 is housed as a US system just for the silly reason that the way words are spelled are sometimes different from country to country. The 10to8 website is easy to access from a mobile device and the website does not distort information or become less useful like some websites do when being accessed from a mobile device. It would be nice to have an app on my phone I could use one day, rather than having to navigate to the website, but for now, I am just thrilled I have found a program that will allow me to do so many things, is reasonably priced, and has such fabulous customer service.

  • Provenance de l'utilisateur 
  • Publié le 19/06/2020