--- description: Housecall Pro : qu'en pensent les utilisateurs ? Lisez les avis clients sur Housecall Pro, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Housecall Pro - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion des interventions](/directory/10009/field-service-management/software) > [Housecall Pro](/software/140363/housecall-pro) # Housecall Pro Canonical: https://www.capterra.lu/software/140363/housecall-pro Page : 1/111\ Suivant: [Page suivante](https://www.capterra.lu/software/140363/housecall-pro?page=2) > Housecall Pro est une solution professionnelle de premier ordre pour les professionnels des services à domicile leur permettant de rationaliser la planification, la répartition, les paiements, etc. > > Conclusion : 2738 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Housecall Pro ? Housecall Pro est destiné à tous les professionnels des services de tous les grands secteurs, comme la plomberie, l'électricité, le nettoyage de tapis, le CVC, le nettoyage, l'artisanat, le nettoyage de vitres, la serrurerie, etc. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 2738 Avis | | Simplicité | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Housecall Pro - **Pays**: San Diego, É.-U. - **Fondé**: 2013 ## Contexte commercial - **À partir de**: 79,00 $US - **Type de licence**: (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Alertes/Notifications - Application mobile - Base de données de clients - Booking Management - Devis - Estimation des coûts - Facturation - Factures personnalisables - For Carpet Cleaners - GPS - Gestion de la disponibilité - Gestion de la flotte - Gestion des calendriers - Gestion des clients - Gestion des clients - Gestion des documents - Gestion des expéditions - Gestion des factures - Gestion des rendez-vous - Gestion des techniciens - Gestion des tâches - Historique des services - Logiciels d'expérience client - Maintenance préventive - Messagerie SMS - Options de paiement multiples - Paiements en ligne - Paiements mobiles - Paiements électroniques - Planification - Planification automatisée - Planification de la maintenance - Planification de projet - Planification des tâches - Planification du personnel - Planification en temps réel - Pour sous-traitants en commerce/électr. industrielle - Rapports et statistiques - Rapprochement bancaire - Real-Time Updates - Relevé des matériaux - Rendez-vous récurrents - Réservation en ligne - Signature électronique - Suivi du temps - Suivi du temps en ligne - Suivi du temps et des dépenses - Synchronisation du calendrier - Traitement des factures - Traitement des paiements ... et 29 fonctionnalités supplémentaires ## Intégrations (24 au total) - Broadly - CHIIRP - CallRail - CompanyCam - Convert Experiences - Emitrr - Force Fleet Tracking - Google Calendar - Gusto - Mailchimp - Meta for Business - Mixpanel - NiceJob - Podium - Profit Rhino ... et 9 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels de gestion des interventions](https://www.capterra.lu/directory/10009/field-service-management/software) ## Catégories connexes - [Logiciels de gestion des interventions](https://www.capterra.lu/directory/10009/field-service-management/software) - [Logiciels pour plombiers](https://www.capterra.lu/directory/30107/hvac/software) - [Logiciels pour plombiers](https://www.capterra.lu/directory/30673/plumbing/software) - [Logiciels pour volets roulants et portes de garage automatiques](https://www.capterra.lu/directory/31415/garage-door/software) - [Logiciels pour paysagistes et jardiniers](https://www.capterra.lu/directory/31338/lawn-care/software) ## Logiciels similaires 1. [Connecteam](https://www.capterra.lu/software/153140/connecteam) — 4.6/5 (5082 reviews) 2. [Jobber](https://www.capterra.lu/software/127994/jobber) — 4.6/5 (1420 reviews) 3. [FieldPulse](https://www.capterra.lu/software/153475/fieldpulse) — 4.6/5 (417 reviews) 4. [Kickserv](https://www.capterra.lu/software/122541/kickserv) — 4.4/5 (387 reviews) 5. [Service Fusion](https://www.capterra.lu/software/135788/service-fusion) — 4.3/5 (304 reviews) ## Avis ### "Great software that has really helped us take our remediation business to the next level." — 5.0/5 > **Ryan** | *16 juin 2022* | Immobilier | Taux de recommandation : 10.0/10 > > **Avantages**: Price list flexibility, automated emails, estimate approvals and invoicing, and dispatching to make sure everyone's on the same page. > > **Inconvénients**: The automated emails should absolutely be tied to job tags, but because they're tied to customer tags, we have to add and remove them vigilantly if we have repeat customers with multiple properties or different service needs. I wish the estimate approval process was more of an eSignature process as opposed to any party just clicking a button. > > HousecallPro has helped us take our business to the next level and makes dispatching, estimating, and bookkeeping much easier. I've used other competitive products in the past, but nothing has come close to the features of HousecallPro. ----- ### "Serviced based software" — 4.0/5 > **Hunter** | *18 février 2025* | Logiciels de construction | Taux de recommandation : 6.0/10 > > **Avantages**: Its focus on service and it communicating with cuatomers thru sms > > **Inconvénients**: Its lack of managment outside service calls and its lack of growth and api intergrations. > > Overall, it had great features for what it's intended to do for service based businesses for company such as mine which has a combination of service contract and longer project management requirements.It doesn't suit mines but it's a great product for people who are service based only. ----- ### "Updated review 5 years on" — 2.0/5 > **karen** | *7 mai 2025* | Immobilier | Taux de recommandation : 2.0/10 > > **Avantages**: ’ve been a user for well over five years, and when I first started out with a smaller team and mostly residential clients, Housecall Pro worked very well. It’s easy to learn, the interface is user-friendly, and the CRM and invoicing tools are intuitive. I also appreciate the seamless integration between mobile and desktop versions, which helped streamline operations early on. > > **Inconvénients**: The rollout of new features often seems rushed and poorly tested. Critical, established features break with no warning, and the support team (which is only available via web chat) often isn’t aware of the changes, let alone trained to help resolve them. Support frequently changes hands mid-conversation, making it difficult to resolve more complicated issues. There’s no real phone-based support—only an answering service that redirects you back to chat. The most frustrating trend has been the introduction of new “features” that essentially repackage previously included functionality, which now require additional fees. These business practices have made it difficult to trust the platform as a long-term partner. > > Housecall Pro has served our small business well in the past, but as we’ve grown and begun working more with property managers and larger commercial clients, the limitations have become a significant issue—especially with invoicing. A recent change to how invoices and images are sent has completely disrupted how we work with property managers. Previously, we could send one neatly bundled PDF that included the invoice and selected images. Now, the system sends the invoice as one PDF and each image as a separate attachment in the same email. While this might be fine for the occasional homeowner job, it creates massive inefficiencies for our clients who must now manage dozens of files instead of one clean document—especially when we do multiple jobs for them per day. Even worse, there’s no batch download option for the images stored in the system, which means I now have to manually download each image and use third-party tools to reassemble my own PDF before sending it. This completely negates the usefulness of sending emails directly from Housecall Pro. Additionally, the software now blocks invoice resends for 24 hours if there are multiple recipient email addresses—claiming it’s to prevent spamming. This adds another frustrating layer of delay when trying to service clients quickly. We’ve voiced our concerns, provided screenshots and videos, and the company eventually acknowledged the issue—but they’ve said they have no plans to revert or improve this. That’s the most disappointing part: not the bugs or even the missteps, but the unwillingness to listen to power users whose businesses rely on core functionality. I still believe Housecall Pro is a solid tool for small, residential-focused service businesses. But if you’re scaling or servicing more complex accounts like property managers or HOAs, this platform may no longer meet your needs. I hope management takes this feedback seriously—it’s not coming from a place of dislike for the product, but frustration with the direction it’s going. ----- ### "We love HCP" — 5.0/5 > **Sheri** | *1 mars 2025* | Logiciels de construction | Taux de recommandation : 10.0/10 > > **Avantages**: The ease of use and options and endless new items\! > > **Inconvénients**: I love it all\! There’s really no cons to the program\! > > Extremely helpful to our business and the customer service is incredible ----- ### "Great for owner operators" — 5.0/5 > **Blake** | *26 décembre 2024* | Immobilier | Taux de recommandation : 8.0/10 > > **Avantages**: It was very customer friendly. It made us look professional. > > **Inconvénients**: It was not specifically good helping us quote moves and didn't have furniture listed. On the dumpster rental side, it didn't allow for inventory to be checked in and out by the driver. > > good experience at the level my business was at during the current time. ----- Page : 1/111\ Suivant: [Page suivante](https://www.capterra.lu/software/140363/housecall-pro?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/140363/housecall-pro) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées