---
description: Online Live Chat : qu'en pensent les utilisateurs ? Lisez les avis clients sur Online Live Chat, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Online Live Chat - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Messagerie instantanée](/directory/30797/live-chat/software) > [Online Live Chat](/software/140387/online-live-chat)

# Online Live Chat

Canonical: https://www.capterra.lu/software/140387/online-live-chat

> Outil de chat en direct qui aide les entreprises à répondre aux clients en temps réel en gérant les heures en ligne/hors-ligne des réponses prédéfinies du service d'assistance.
> 
> Conclusion : 4 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise Online Live Chat ?

Solution de chat en direct qui permet aux entreprises de communiquer avec leurs clients et de gérer les réponses prédéfinies, les notes des agents de chat, les données relatives aux visiteurs, les cas d'assistance, etc.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.8/5** | 4 Avis |
| Simplicité | 5.0/5 | D'après l'ensemble des avis |
| Support client | 4.3/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 5.0/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.5/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 100% | (10/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Online Live Chat

## Contexte commercial

- **À partir de**: 4,99 $US
- **Type de licence**:  (Essai gratuit)
- **Public cible**: 11–50, 51–200
- **Déploiement et plateformes**: Cloud, SaaS, web
- **Langues**: anglais
- **Pays disponibles**: États-Unis

##  Fonctionnalités

- Accès mobile
- Formulaire hors ligne
- Relevé et historique des chats
- Stratégie de marque personnalisable
- Third-Party Integrations
- Transferts/Routage

## Ressources d'aide

- Service client/e-mail

## Category

- [Messagerie instantanée](https://www.capterra.lu/directory/30797/live-chat/software)

##  Logiciels similaires

1. [Bontact](https://www.capterra.lu/software/164330/bontact) — 2.0/5 (1 reviews)
2. [HelloBox](https://www.capterra.lu/software/173571/hellobox) — 4.3/5 (16 reviews)
3. [Smallchat](https://www.capterra.lu/software/162330/smallchat) — 5.0/5 (1 reviews)

## Avis

### "One place for a better support" — 5.0/5

> **Mohamed** | *28 février 2023* | Produits alimentaires | Taux de recommandation : 10.0/10
> 
> **Avantages**: What I admire the most is working remotely through this software. It gives me a great experience when working from home.
> 
> **Inconvénients**: It doesn't have screen sharing. Screen sharing is so important when working remotely so I had to use an extension for that.
> 
> Wonderful impact and easy process for sure.

-----

### "excellent software for personal and live communication with all visitors" — 5.0/5

> **Dioshai** | *11 septembre 2018* | Marketing et publicité | Taux de recommandation : 10.0/10
> 
> **Avantages**: in a few minutes simply adding a JavaScript code can implement Live Chat online, I like it a lot because I answer all the visitors from my smartphone which makes them feel more secure and clear their doubts
> 
> **Inconvénients**: There is not much to add, it is a simple and quite useful software that does not have any complication or problem
> 
> excellent tool to track and have a personalized communication with potential customers from anywhere and at any time.

-----

### "Great online chat for teammates" — 4.0/5

> **Roshan** | *24 août 2021* | E-learning | Taux de recommandation : 9.0/10
> 
> **Avantages**: Easy to use, great UI and user friendly.
> 
> **Inconvénients**: Not too many features like screen share, calling,
> 
> Over all experience is very good. I would recommend it to my colleagues.

-----

### "Great for chatting all over the world" — 5.0/5

> **Madison** | *12 novembre 2019* | Gestion de l'enseignement | Taux de recommandation : 10.0/10
> 
> **Avantages**: This software makes it extremely easy to chat with people from all across the world. It is a great way for customers to express their concerns or issues they may be having but it is also a great way for administers to connect with other businesses.
> 
> **Inconvénients**: I cannot complain about the software. I have been using it for some time now and still love the ease and accessability of it.
> 
> I have not really had much trouble with the software. Every now and then an update will change things slightly but nothing that is hard to navigate. Online Live Chat has been so easy to use.

## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/140387/online-live-chat)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| en | <https://www.capterra.com/p/140387/Online-Live-Chat/> |
| en-AE | <https://www.capterra.ae/software/140387/online-live-chat> |
| en-AU | <https://www.capterra.com.au/software/140387/online-live-chat> |
| en-CA | <https://www.capterra.ca/software/140387/online-live-chat> |
| en-GB | <https://www.capterra.co.uk/software/140387/online-live-chat> |
| en-IE | <https://www.capterra.ie/software/140387/online-live-chat> |
| en-IL | <https://www.capterra.co.il/software/140387/online-live-chat> |
| en-IN | <https://www.capterra.in/software/140387/online-live-chat> |
| en-NZ | <https://www.capterra.co.nz/software/140387/online-live-chat> |
| en-SG | <https://www.capterra.com.sg/software/140387/online-live-chat> |
| en-ZA | <https://www.capterra.co.za/software/140387/online-live-chat> |
| fr | <https://www.capterra.fr/software/140387/online-live-chat> |
| fr-BE | <https://fr.capterra.be/software/140387/online-live-chat> |
| fr-CA | <https://fr.capterra.ca/software/140387/online-live-chat> |
| fr-LU | <https://www.capterra.lu/software/140387/online-live-chat> |

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