--- description: TouchBistro : qu'en pensent les utilisateurs ? Lisez les avis clients sur TouchBistro, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: TouchBistro - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Caisse pour restaurants](/directory/30603/restaurant-pos/software) > [TouchBistro](/software/140677/touchbistro) # TouchBistro Canonical: https://www.capterra.lu/software/140677/touchbistro Page : 1/18\ Suivant: [Page suivante](https://www.capterra.lu/software/140677/touchbistro?page=2) > TouchBistro est une solution de point de vente et de paiement intégrée sur iPad conçue pour les restaurateurs par des restaurateurs. > > Conclusion : 412 utilisateurs lui ont donné la note de **3.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise TouchBistro ? Le point de vente TouchBistro est idéal pour toutes les entreprises de service complet ou de service rapide cherchant à réduire leurs coûts, à accroître leur efficacité et à améliorer leur expérience client. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.8/5** | 412 Avis | | Simplicité | 4.0/5 | D'après l'ensemble des avis | | Support client | 3.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 60% | (6/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: TouchBistro - **Pays**: Toronto, Canada - **Fondé**: 2011 ## Contexte commercial - **À partir de**: 69,00 $US - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (sur site), Linux (sur site), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Accès mobile - Alertes/Notifications - Caisse pour restaurants - Carte de fidélité - Commande en ligne - Comptes clients - Contrôles/Permissions d'accès - Facturation - Gestion de la trésorerie - Gestion de table - Gestion des cartes cadeaux - Gestion des commandes - Gestion des conseils - Gestion des employés - Gestion des livraisons - Gestion des remises - Gestion des retours - Gestion des reçus - Gestion des réservations - Gestion des stocks - Gestion des stocks - Intégration comptable - Kitchen/Menu Management - Paiements en ligne - Paiements électroniques - Point de vente (PDV) - Rapports de ventes - Rapports et analyses - Rapports et statistiques - Saisie de commande - Vérifications distinctes ## Intégrations (17 au total) - 7shifts - Craftable - Deliverect - EVO Payments - MarginEdge - Marketman - Optimum Control - Ordermark - PayPal - Push Operations - QuickBooks Online Advanced - Sage Intacct - Square Point of Sale - Square for Retail - WISK.ai ... et 2 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Caisse pour restaurants](https://www.capterra.lu/directory/30603/restaurant-pos/software) ## Catégories connexes - [Caisse pour restaurants](https://www.capterra.lu/directory/30603/restaurant-pos/software) - [Logiciels de gestion de restaurant](https://www.capterra.lu/directory/20026/restaurant-management/software) - [Caisse pour bars](https://www.capterra.lu/directory/30897/bar-pos/software) - [Logiciels de caisse sur iPad](https://www.capterra.lu/directory/30915/ipad-pos/software) - [Logiciels de livraison à domicile](https://www.capterra.lu/directory/30861/food-delivery/software) ## Logiciels similaires 1. [Restroworks](https://www.capterra.lu/software/142877/restroworks) — 4.9/5 (581 reviews) 2. [Toast POS](https://www.capterra.lu/software/136301/toast-pos) — 4.2/5 (549 reviews) 3. [SpotOn](https://www.capterra.lu/software/197473/spoton-restaurant) — 4.2/5 (369 reviews) 4. [Lavu](https://www.capterra.lu/software/118828/lavu) — 4.2/5 (258 reviews) 5. [CAKE POS](https://www.capterra.lu/software/143463/cake-pos) — 4.6/5 (522 reviews) ## Avis ### "Bang for your buck" — 4.0/5 > **Stephane** | *10 février 2023* | Hôtellerie | Taux de recommandation : 8.0/10 > > **Avantages**: Can't beat the price. user friendly. menu management is a breeze. > > **Inconvénients**: For larger organizations integration with other software needs to be easier. reports could be better. seperating reports by time periods is a problem > > The support team was on top of installation and on-boarding. the owner was present. ----- ### "TouchBistro for Resorts" — 5.0/5 > **Emily** | *18 août 2023* | Hôtellerie | Taux de recommandation : 8.0/10 > > **Avantages**: We love TouchBistro to manage room charges and the mass amount of listed items that we sell from our fine dining restaurant to our gift shop. > > **Inconvénients**: One of the biggest challenges we've found with TouchBistro is the technology issues whenever updates are needed. It's often something that can't be fixed in house and that's down time we can't afford to lose. > > Overall - we've found TouchBistro to be the most robust, yet easy to use program on the market. While other POS might be simpler, TB fulfills more functions than most, while still be easy to navigate. ----- ### "TouchBistro is NOT Your Answer" — 1.0/5 > **Margeaux** | *4 décembre 2025* | Hôtellerie | Taux de recommandation : 0.0/10 > > **Avantages**: Honestly, none after the most recent software upgrade. The system became more difficult to use, less reliable, and more frustrating overall. > > **Inconvénients**: Confusing and time-consuming to program, unstable system (menu items, modifiers, and printer settings randomly disappear or change), frequent glitches and crashes that disrupt service, ;ong wait times for customer support, questionable billing practices (incl. continued charges after cancellation), overall poor communication and a lack of accountability. > > TouchBistro has been one of the most stressful and unreliable systems I’ve ever used. The instability, lack of support, and billing issues make it more of a liability than a tool. Based on my experience and the consistent feedback from other business owners, I would strongly advise choosing a different POS. 10/10 do not recommend. ----- ### "Easy to use and reliable POS system" — 5.0/5 > **David** | *12 janvier 2026* | Restaurants | Taux de recommandation : 9.0/10 > > **Avantages**: Its intuitive interface and ease of use make daily operations faster and more efficient for the entire staff. > > **Inconvénients**: While TouchBistro is generally easy to use, some advanced features require additional time to set up and learn. Occasionally, system updates can also cause brief slowdowns during busy hours. > > Overall, my experience with TouchBistro has been positive. It is easy to use, helps manage orders efficiently, and works well for daily restaurant operations. ----- ### "DO NOT PUT YOURSELF THROUGH THE STRESS" — 1.0/5 > **Mckayla** | *9 avril 2025* | Hôtellerie | Taux de recommandation : 0.0/10 > > **Avantages**: 6 months of on boarding with nothing but confusion and frustration. None stop calls and harassment about things that went important to the point of me having to block the rep and request a new one. We’ve lost thousands of dollars over the months of waiting to have it started. They say they handle EVERYTHING AND PROMISE THE WORLD . What they mean by that is you better like learning over zoom and be prepared to wire and do everything yourself over video. > > **Inconvénients**: TERRIBLE EXPERIENCE. There’s a reason their website doesn’t have review on google and they make you sign a CONTRACT first > > ABSOLUTELY TRASH Do. not. Do. It. Unless you want to poke your own eyeballs out with frustration ----- Page : 1/18\ Suivant: [Page suivante](https://www.capterra.lu/software/140677/touchbistro?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/140677/touchbistro) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées