--- description: ToucanTech : qu'en pensent les utilisateurs ? Lisez les avis clients sur ToucanTech, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ToucanTech - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de CRM pour ONG](/directory/31515/nonprofit-crm/software) > [ToucanTech](/software/140805/toucantech) # ToucanTech Canonical: https://www.capterra.lu/software/140805/toucantech Page : 1/7\ Suivant: [Page suivante](https://www.capterra.lu/software/140805/toucantech?page=2) > Un logiciel sur cloud tout-en-un simple et abordable pour gérer et développer votre communauté. > > Conclusion : 151 utilisateurs lui ont donné la note de **4.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise ToucanTech ? Idéal pour les écoles, les établissements d'enseignement supérieur, les universités, les entreprises et les organisations caritatives qui ont besoin d'un site web de CRM + communauté efficace, attrayant et abordable. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.9/5** | 151 Avis | | Simplicité | 4.8/5 | D'après l'ensemble des avis | | Support client | 4.9/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.8/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 100% | (10/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: ToucanTech - **Pays**: London, R.-U. - **Entreprise fondée en**: 2014 ## Contexte commercial - **À partir de**: 8.000,00 $US - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 208 de plus ## Fonctionnalités - Alertes/Notifications - Application mobile - Base de données de clients - Base de données de contacts - Base de données de membres - Billetterie - Calendrier des événements - Communication avec les membres - Don en ligne - Don récurrent - Gestion communautaire - Gestion de contenu - Gestion des abonnements - Gestion des applications - Gestion des bénévoles - Gestion des campagnes - Gestion des collectes de fonds - Gestion des contacts - Gestion des cotisations - Gestion des documents - Gestion des donateurs - Gestion des dons - Gestion des e-mails - Gestion des flux de travail - Gestion des formulaires - Gestion des tâches - Gestion des événements - Gestions des anciens élèves - Gouvernance de l'information - Intégration comptable - Intégration des médias sociaux - Marquage - Mise en forme de texte - Modèles personnalisables - Notes et commentaires - Options de publication de contenu - Outils de collaboration - Portail des membres - Pour organismes religieux - Rapports et analyses - Rapports et statistiques - Renouvellement d'abonnements - Répertoire de membres - Saisie et transfert de données - Stratégie de marque personnalisable - Suivi de l'engagement - Suivi des e-mails - Third-Party Integrations - Traitement des paiements - Types de membres ... et 29 fonctionnalités supplémentaires ## Intégrations (17 au total) - Apple Pay - Freshchat - GoCardless - Google Cloud - Google Pay - Instagram - Juicer - LinkedIn for Business - Meta for Business - PayPal - Stripe - Stripe Billing - Synergetic - TASS - Twitter/X ... et 2 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de CRM pour ONG](https://www.capterra.lu/directory/31515/nonprofit-crm/software) ## Catégories connexes - [Logiciels de CRM pour ONG](https://www.capterra.lu/directory/31515/nonprofit-crm/software) - [Gestions des anciens élèves](https://www.capterra.lu/directory/10039/alumni-management/software) - [Gestion des e-mails](https://www.capterra.lu/directory/30553/email-management/software) - [Logiciels de communication pour étudiants](https://www.capterra.lu/directory/31577/student-engagement-platform/software) - [Gestion des événements](https://www.capterra.lu/directory/20030/event-management/software) ## Logiciels similaires 1. [AlumnForce](https://www.capterra.lu/software/143637/alumnforce) — 4.8/5 (93 reviews) 2. [Vaave](https://www.capterra.lu/software/142144/vaave) — 4.8/5 (409 reviews) 3. [Almabase](https://www.capterra.lu/software/133653/almabase) — 4.7/5 (144 reviews) 4. [Raklet](https://www.capterra.lu/software/148555/raklet) — 4.7/5 (92 reviews) 5. [Datalumni](https://www.capterra.lu/software/219759/datalumni) — 4.8/5 (22 reviews) ## Avis ### "So happy we made the switch to Toucan Tech\!" — 5.0/5 > **Melanie** | *4 août 2021* | Gestion de l'enseignement | Taux de recommandation : 10.0/10 > > **Avantages**: Having everything integrated in one system has radically improved our working processes. I have a very small team and reducing our admin load means we can spend more of our time doing the really important stuff like meeting donors and creating inspiring campaigns - which is also what we enjoy most. > > **Inconvénients**: We probably weren't fully prepared for the workload involved in verifying new members to the online community and this has made us review exactly when we fully launch the portal to our whole alumni community. > > We are finding the Toucan Tech team an absolute joy to deal with. They know their stuff and are incredibly responsive and customer-focussed. I couldn't be happier that we have made the switch. ----- ### "Toucan Tech Database, Website, Comms function and so much more\!" — 5.0/5 > **Amy** | *2 août 2024* | Gestion de l'enseignement | Taux de recommandation : 10.0/10 > > **Avantages**: Toucan Tech is an intuitive system to use with an easy interface. The reason I chose to go with TT was because of the multi functionality - comms, payments, website, database all in one. It really is a one stop shop. > > **Inconvénients**: As with any platform of this nature, there are restrictions on things like images, you need to make sure they are edited correctly before uploading for example - once you get used to it, you just know that they have to be edited first. > > The team at Toucan Tech did everything they could to support our site build. I was very keen to move quicker than perhaps they normally would, but they supported and backed me every step of the way. The support portal is incredibly helpful and I have found the support helpdesk to very responsive on the whole. I have previously used Raiser's Edge, and this database is so much easier to use and understand - I was able to do most of the front facing site alone, and then use the included in person training session to drill down into specific elements. I very much appreciated having one single person looking after our account and knowing that I could email them at any point if I needed clarification, and it was never a problem if it was something trivial or something I had already been told. Any tech issues were escalated quickly. I'm looking forward to using the full functionality of Toucan Tech as the weeks and months go by and the developments they bring. ----- ### "Good for medium sized organisations" — 3.0/5 > **Dominic** | *24 mars 2021* | Gestion de l'enseignement | Taux de recommandation : 7.0/10 > > **Avantages**: Record filter options + galleries interface > > **Inconvénients**: Design hub for newsletters is a bit clunky > > Amazing customer service ----- ### "A user-friendly one-stop solution for alumni communications, database, fundraising and website portal." — 5.0/5 > **Carol** | *1 août 2024* | Gestion de l'enseignement | Taux de recommandation : 10.0/10 > > **Avantages**: ToucanTech has made a huge positive difference on the school’s alumni relations, particularly through the well-designed email templates and database. The filters have a great user interface and are easy to use, especially for anyone with little/no database management experience. There is lots of training available via the support website, online training and events and overall, I’d say using Toucantech is fairly intuitive. > > **Inconvénients**: I don’t have any negatives. My role is mostly marketing as well as covering alumni/development within a medium-sized school, so given the limitations on my time I’d say the only downside is knowing that there are so many useful modules and features available but I mostly use the basic functionalities. > > ToucanTech is a great product with a user-friendly front-end and back-end interface which is far better than other providers. I enjoy working with the helpful and knowledgeable support and data teams and would recommend Toucantech to anyone looking for a one-stop solution for alumni communications, database management, fundraising and dedicated alumni website portal. ----- ### "Great customer service" — 5.0/5 > **Utilisateur vérifié** | *1 août 2025* | Gestion de l'enseignement | Taux de recommandation : 8.0/10 > > **Avantages**: ToucanTech has proven to be an excellent platform for our alumni site— rich in features, and highly effective. Its wide range of tools makes it easy to manage and has significantly improved how we connect with our community. The customer support is consistently impressive, with fast, helpful responses and clear guidance whenever needed. Our account manager, \[sensitive content hidden\], has been especially approachable and supportive, making the experience even more positive. It’s evident that the ToucanTech team is committed to ongoing development, with regular updates and improvements that enhance both functionality and user experience. Although, sometimes things aren't followed up on in terms of updates. The platform has been instrumental in bringing our alumni community together through engaging features such as photo galleries, news articles, and a dedicated Careers page. Behind the scenes, it has also played a key role in helping us better manage our data—allowing us to segment audiences and streamline our database with greater accuracy and ease. > > **Inconvénients**: I find some of the systems and features aren't particularly intuitive, and take a bit of learning but the team on support@ are amazing and really quickly either teach you or make the changes necessary behind the scenes. The tool is more complicated than other sites, and the support is better is what I understand and I really appreciate all the hard work that goes in. ----- Page : 1/7\ Suivant: [Page suivante](https://www.capterra.lu/software/140805/toucantech?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/140805/toucantech) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées