--- description: ToucanTech : qu'en pensent les utilisateurs ? Lisez les avis clients sur ToucanTech, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ToucanTech - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de CRM pour ONG](/directory/31515/nonprofit-crm/software) > [ToucanTech](/software/140805/toucantech) # ToucanTech Canonical: https://www.capterra.lu/software/140805/toucantech Page : 1/7\ Suivant: [Page suivante](https://www.capterra.lu/software/140805/toucantech?page=2) > Un logiciel sur cloud tout-en-un simple et abordable pour gérer et développer votre communauté. > > Conclusion : 151 utilisateurs lui ont donné la note de **4.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise ToucanTech ? Idéal pour les écoles, les établissements d'enseignement supérieur, les universités, les entreprises et les organisations caritatives qui ont besoin d'un site web de CRM + communauté efficace, attrayant et abordable. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.9/5** | 151 Avis | | Simplicité | 4.8/5 | D'après l'ensemble des avis | | Support client | 4.9/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.8/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 100% | (10/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: ToucanTech - **Pays**: London, R.-U. - **Entreprise fondée en**: 2014 ## Contexte commercial - **À partir de**: 8.000,00 $US - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 208 de plus ## Fonctionnalités - Alertes/Notifications - Application mobile - Base de données de clients - Base de données de contacts - Base de données de membres - Billetterie - Communication avec les membres - Don en ligne - Don récurrent - Dons par SMS - Gestion communautaire - Gestion de contenu - Gestion de site web - Gestion des abonnements - Gestion des applications - Gestion des bénévoles - Gestion des campagnes - Gestion des candidats - Gestion des collectes de fonds - Gestion des contacts - Gestion des cotisations - Gestion des documents - Gestion des donateurs - Gestion des dons - Gestion des flux de travail - Gestion des formulaires - Gestion des petits groupes - Gestion des promesses de don - Gestion des tâches - Gestion des événements - Gouvernance de l'information - Intégration des médias sociaux - Marquage - Mise en forme de texte - Modèles personnalisables - Modération - Options de publication de contenu - Outils de collaboration - Planification des événements - Portail libre-service - Pour organismes religieux - Rapports et statistiques - Renouvellement d'abonnements - Répertoire de membres - Saisie et transfert de données - Stratégie de marque personnalisable - Suivi de l'engagement - Suivi des e-mails - Traitement des paiements - Types de membres ... et 29 fonctionnalités supplémentaires ## Intégrations (17 au total) - Apple Pay - Freshchat - GoCardless - Google Cloud - Google Pay - Instagram - Juicer - LinkedIn for Business - Meta for Business - PayPal - Stripe - Stripe Billing - Synergetic - TASS - Twitter/X ... et 2 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de CRM pour ONG](https://www.capterra.lu/directory/31515/nonprofit-crm/software) ## Catégories connexes - [Logiciels de CRM pour ONG](https://www.capterra.lu/directory/31515/nonprofit-crm/software) - [Gestions des anciens élèves](https://www.capterra.lu/directory/10039/alumni-management/software) - [Gestion des e-mails](https://www.capterra.lu/directory/30553/email-management/software) - [Logiciels de communication pour étudiants](https://www.capterra.lu/directory/31577/student-engagement-platform/software) - [Gestion des événements](https://www.capterra.lu/directory/20030/event-management/software) ## Logiciels similaires 1. [AlumnForce](https://www.capterra.lu/software/143637/alumnforce) — 4.8/5 (94 reviews) 2. [Vaave](https://www.capterra.lu/software/142144/vaave) — 4.8/5 (411 reviews) 3. [Almabase](https://www.capterra.lu/software/133653/almabase) — 4.7/5 (144 reviews) 4. [Raklet](https://www.capterra.lu/software/148555/raklet) — 4.7/5 (93 reviews) 5. [Datalumni](https://www.capterra.lu/software/219759/datalumni) — 4.8/5 (22 reviews) ## Avis ### "Three years in with Toucantech and it just gets better and better" — 5.0/5 > **Roger** | *20 mars 2023* | Collecte de fonds | Taux de recommandation : 10.0/10 > > **Avantages**: I like that you get to know the staff at Toucantech; and that they get to know you as well. This means we all better understand how to deal with problems. > > **Inconvénients**: Although "glitches" appear in the software from time to time, even this "down arrow issue" is usually dealt with speedily and efficiently. I assume rival software also can have these problems, so I prefer to work on the basis that Toucantech resolves them more quickly than its rivals. > > For this review, I'd like instead to illustrate the answer to this question with how a specific problem was dealt with.Being new to using the fundraising module Toucantech was kind enough to "road test" what we had constructed to ensure it would work. This brought peace of mind.Then shortly afterwards, I felt confident to implement a further measure. This went horribly wrong. I was not sure if it was a problem with the software or something I had done.The team at Toucantech immediately responded to my urgent request for help. Following a 2-hour Zoom call, we worked out what I had done wrong, and Toucantech put it right so that it presented on the website as it was supposed to. (They were gracious enough to say that what I had done wrong could easily be done by other new users of their software, and so were going to improve the instructions for that part of the site.)At no time did I feel embarrassed for getting it wrong, and I was so grateful for their patience in putting things right as part and parcel of their normal, fantastic customer service. ----- ### "Building Stronger Communities with ToucanTech's Solutions" — 4.0/5 > **Philip** | *25 septembre 2024* | Gestion de l'enseignement | Taux de recommandation : 10.0/10 > > **Avantages**: Technical support has been excellent and their flexibility and help with website evolution. > > **Inconvénients**: Getting to grips with the Database. This is probably more me than ToucanTech but I find the search filters difficult to use to create bespoke mailing lists. > > Very positive, they are supportive of your initiatives and work with you on getting the most out the platform to suit your needs ----- ### "Good for medium sized organisations" — 3.0/5 > **Dominic** | *24 mars 2021* | Gestion de l'enseignement | Taux de recommandation : 7.0/10 > > **Avantages**: Record filter options + galleries interface > > **Inconvénients**: Design hub for newsletters is a bit clunky > > Amazing customer service ----- ### "Toucan Tech Database, Website, Comms function and so much more\!" — 5.0/5 > **Amy** | *2 août 2024* | Gestion de l'enseignement | Taux de recommandation : 10.0/10 > > **Avantages**: Toucan Tech is an intuitive system to use with an easy interface. The reason I chose to go with TT was because of the multi functionality - comms, payments, website, database all in one. It really is a one stop shop. > > **Inconvénients**: As with any platform of this nature, there are restrictions on things like images, you need to make sure they are edited correctly before uploading for example - once you get used to it, you just know that they have to be edited first. > > The team at Toucan Tech did everything they could to support our site build. I was very keen to move quicker than perhaps they normally would, but they supported and backed me every step of the way. The support portal is incredibly helpful and I have found the support helpdesk to very responsive on the whole. I have previously used Raiser's Edge, and this database is so much easier to use and understand - I was able to do most of the front facing site alone, and then use the included in person training session to drill down into specific elements. I very much appreciated having one single person looking after our account and knowing that I could email them at any point if I needed clarification, and it was never a problem if it was something trivial or something I had already been told. Any tech issues were escalated quickly. I'm looking forward to using the full functionality of Toucan Tech as the weeks and months go by and the developments they bring. ----- ### "A user-friendly one-stop solution for alumni communications, database, fundraising and website portal." — 5.0/5 > **Carol** | *1 août 2024* | Gestion de l'enseignement | Taux de recommandation : 10.0/10 > > **Avantages**: ToucanTech has made a huge positive difference on the school’s alumni relations, particularly through the well-designed email templates and database. The filters have a great user interface and are easy to use, especially for anyone with little/no database management experience. There is lots of training available via the support website, online training and events and overall, I’d say using Toucantech is fairly intuitive. > > **Inconvénients**: I don’t have any negatives. My role is mostly marketing as well as covering alumni/development within a medium-sized school, so given the limitations on my time I’d say the only downside is knowing that there are so many useful modules and features available but I mostly use the basic functionalities. > > ToucanTech is a great product with a user-friendly front-end and back-end interface which is far better than other providers. I enjoy working with the helpful and knowledgeable support and data teams and would recommend Toucantech to anyone looking for a one-stop solution for alumni communications, database management, fundraising and dedicated alumni website portal. ----- Page : 1/7\ Suivant: [Page suivante](https://www.capterra.lu/software/140805/toucantech?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/140805/toucantech) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées