---
description: Coconut Software : qu'en pensent les utilisateurs ? Lisez les avis clients sur Coconut Software, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Coconut Software - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Planification des rendez-vous](/directory/30757/appointment-scheduling/software) > [Coconut Software](/software/140810/coconut-calendar)

# Coconut Software

Canonical: https://www.capterra.lu/software/140810/coconut-calendar

Page : 1/2\
Suivant: [Page suivante](https://www.capterra.lu/software/140810/coconut-calendar?page=2)

> Coconut Software est une plateforme d'engagement client qui stimule l'efficacité et le développement de la main-d'œuvre lors de chaque interaction.
> 
> Conclusion : 18 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise Coconut Software ?

Coconut Software fournit des solutions sur mesure aux grandes entreprises ayant des besoins complexes en matière de gestion de l'engagement client, notamment le commerce de détail, la finance, l'éducation, le gouvernement et d'autres secteurs.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.6/5** | 18 Avis |
| Simplicité | 4.7/5 | D'après l'ensemble des avis |
| Support client | 4.8/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.3/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Coconut Software
- **Pays**: Toronto, Canada
- **Fondé**: 2007

## Contexte commercial

- **Public cible**: 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais, espagnol, français
- **Pays disponibles**: Canada, États-Unis

##  Fonctionnalités

- Alertes/Notifications
- Analyse visuelle
- Gestion de la communication
- Gestion des calendriers
- Gestion des commentaires
- Gestion des rendez-vous
- Historique des clients
- Intégration de sites web
- Messagerie instantanée
- Planification automatisée
- Prise en charge de plusieurs langues
- Rapports et analyses
- Rendez-vous récurrents
- Suivi de l'engagement
- Tableau de bord d'activités
- Third-Party Integrations

## Intégrations (7 au total)

- Constellation
- Google Calendar
- Microsoft Outlook
- Microsoft Teams
- Posh AI
- Twilio
- Zoom Workplace

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Chat

## Category

- [Planification des rendez-vous](https://www.capterra.lu/directory/30757/appointment-scheduling/software)

## Catégories connexes

- [Planification des rendez-vous](https://www.capterra.lu/directory/30757/appointment-scheduling/software)
- [Services financiers](https://www.capterra.lu/directory/31123/financial-services/software)
- [Engagement des clients](https://www.capterra.lu/directory/30906/customer-engagement/software)

##  Logiciels similaires

1. [Calendly](https://www.capterra.lu/software/148036/calendly) — 4.7/5 (4084 reviews)
2. [Google Calendar](https://www.capterra.lu/software/213340/google-calendar) — 4.8/5 (4022 reviews)
3. [Jobber](https://www.capterra.lu/software/127994/jobber) — 4.6/5 (1420 reviews)
4. [Goldie](https://www.capterra.lu/software/1036086/goldie) — 4.8/5 (1129 reviews)
5. [Acuity Scheduling](https://www.capterra.lu/software/128285/acuity-scheduling) — 4.8/5 (5741 reviews)

## Avis

### "Excellent" — 5.0/5

> **Jeff** | *29 janvier 2020* | Services financiers | Taux de recommandation : 9.0/10
> 
> **Avantages**: Look and presentation.
Standardization of how we interact with our membership
Online booking options for our membership
Ease of implementation and working with the Coconut team
> 
> **Inconvénients**: The only thing that comes to mind was that it took some time to get integrated with our banking system provider.
> 
> Coconut will form a part of our member journey going forward.

-----

### "coconut calendar" — 5.0/5

> **mary** | *20 décembre 2021* | Services financiers | Taux de recommandation : 8.0/10
> 
> **Avantages**: the ease in which an appt can be made., and the overall ease of moving an appt and of course pertinant client data connected to the appt.
> 
> **Inconvénients**: no way for an online booker to know if there is an appt already made for the time they need.

-----

### "Not 100% reliable" — 3.0/5

> **Jennifer** | *10 juillet 2017* | Services aux consommateurs | Taux de recommandation : 5.0/10
> 
> **Avantages**: I like the layout of the schedule, ease of use for both us and clients, fair value, holding credit cards for appointments
> 
> **Inconvénients**: Sometimes clients don't get their reminder, sometimes the credit card can't be charged for a no-show with Stripe, the program doesn't work with Safari browser/clients complain they can't book online, you only get 1 reminder sent out, now I get an error message when booking if the program is on too long, clients complain they have to keep putting in their cc\# for every service they book

-----

### "Coconut user and administrator" — 4.0/5

> **Lindsay** | *27 août 2021* | Banque | Taux de recommandation : 8.0/10
> 
> **Avantages**: I like that I can move employee tasks around, and I can restrict thing I don't want them booked for.  I also love that we get the reminder text options to our members. This sends them a text 1 hour prior to their appt so that we have a lower rate of 'no shows'.
> 
> **Inconvénients**: I would like to be able to have my employees display in work role, as opposed to alphabetical. For example, all my Account managers show first and then all my tellers show last.

-----

### "Exactly what we needed\!" — 5.0/5

> **Utilisateur vérifié** | *11 septembre 2018* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10
> 
> **Avantages**: It was exactly what we needed to remind customers of their appointment and to allow them to book online.
> 
> **Inconvénients**: No real issues. If anything, if we could be able to have more view options (i.e. weekly view without Saturday and Sunday) that would be great.
> 
> The software has improved our booking efficiency.

-----

Page : 1/2\
Suivant: [Page suivante](https://www.capterra.lu/software/140810/coconut-calendar?page=2)

## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/140810/coconut-calendar)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.capterra.com.de/software/140810/coconut-calendar> |
| de-AT | <https://www.capterra.at/software/140810/coconut-calendar> |
| de-CH | <https://www.capterra.ch/software/140810/coconut-calendar> |
| en | <https://www.capterra.com/p/140810/Coconut-Calendar/> |
| en-AE | <https://www.capterra.ae/software/140810/coconut-calendar> |
| en-AU | <https://www.capterra.com.au/software/140810/coconut-calendar> |
| en-CA | <https://www.capterra.ca/software/140810/coconut-calendar> |
| en-GB | <https://www.capterra.co.uk/software/140810/coconut-calendar> |
| en-IE | <https://www.capterra.ie/software/140810/coconut-calendar> |
| en-IL | <https://www.capterra.co.il/software/140810/coconut-calendar> |
| en-IN | <https://www.capterra.in/software/140810/coconut-calendar> |
| en-NZ | <https://www.capterra.co.nz/software/140810/coconut-calendar> |
| en-SG | <https://www.capterra.com.sg/software/140810/coconut-calendar> |
| en-ZA | <https://www.capterra.co.za/software/140810/coconut-calendar> |
| es | <https://www.capterra.es/software/140810/coconut-calendar> |
| es-AR | <https://www.capterra.com.ar/software/140810/coconut-calendar> |
| es-CL | <https://www.capterra.cl/software/140810/coconut-calendar> |
| es-CO | <https://www.capterra.co/software/140810/coconut-calendar> |
| es-CR | <https://www.capterra.co.cr/software/140810/coconut-calendar> |
| es-DO | <https://www.capterra.do/software/140810/coconut-calendar> |
| es-EC | <https://www.capterra.ec/software/140810/coconut-calendar> |
| es-MX | <https://www.capterra.mx/software/140810/coconut-calendar> |
| es-PA | <https://www.capterra.com.pa/software/140810/coconut-calendar> |
| es-PE | <https://www.capterra.pe/software/140810/coconut-calendar> |
| fr | <https://www.capterra.fr/software/140810/coconut-calendar> |
| fr-BE | <https://fr.capterra.be/software/140810/coconut-calendar> |
| fr-CA | <https://fr.capterra.ca/software/140810/coconut-calendar> |
| fr-LU | <https://www.capterra.lu/software/140810/coconut-calendar> |
| it | <https://www.capterra.it/software/140810/coconut-calendar> |
| nl | <https://www.capterra.nl/software/140810/coconut-calendar> |
| nl-BE | <https://www.capterra.be/software/140810/coconut-calendar> |
| pt | <https://www.capterra.com.br/software/140810/coconut-calendar> |
| pt-PT | <https://www.capterra.pt/software/140810/coconut-calendar> |

-----

## Données structurées

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra Luxembourg aide des millions de professionnels à trouver le bon logiciel. Découvrez les avis, les notes et les listes exhaustives d'outils informatiques.","email":"info@capterra.lu","url":"https://www.capterra.lu/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.lu/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Coconut Software","description":"La plateforme de gestion de l'engagement client de Coconut permet aux entreprises de gagner en efficacité de main-d'œuvre, de stimuler leur croissance et d'améliorer la valeur de chaque implication. Grâce à une expérience omnicanale transparente et à la collecte de données simplifiée, vous pouvez répondre aux attentes évolutives des clients et établir des relations pertinentes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/496ca98d-7afa-4943-b3b3-c66ce0608f30.png","url":"https://www.capterra.lu/software/140810/coconut-calendar","@id":"https://www.capterra.lu/software/140810/coconut-calendar#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.lu/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":18},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.lu/software/140810/coconut-calendar#faqs","@type":"FAQPage","mainEntity":[{"name":"Qui utilise Coconut Software ?","@type":"Question","acceptedAnswer":{"text":"Coconut Software fournit des solutions sur mesure aux grandes entreprises ayant des besoins complexes en matière de gestion de l'engagement client, notamment le commerce de détail, la finance, l'éducation, le gouvernement et d'autres secteurs.","@type":"Answer"}}]},{"@id":"https://www.capterra.lu/software/140810/coconut-calendar#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Accueil","position":1,"item":"/","@type":"ListItem"},{"name":"Planification des rendez-vous","position":2,"item":"/directory/30757/appointment-scheduling/software","@type":"ListItem"},{"name":"Coconut Software","position":3,"item":"/software/140810/coconut-calendar","@type":"ListItem"}]}]}
</script>