--- description: VisionVPM : qu'en pensent les utilisateurs ? Lisez les avis clients sur VisionVPM, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: VisionVPM - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Vétérinaire](/directory/30617/veterinary/software) > [VisionVPM](/software/141670/visionvpm) # VisionVPM Canonical: https://www.capterra.lu/software/141670/visionvpm Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/141670/visionvpm?page=2) > VisionVPM est une solution complète de gestion de cabinet vétérinaire conviviale conçue pour transformer votre cabinet en une grande entreprise. > > Conclusion : 25 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise VisionVPM ? Les cabinets vétérinaires qui veulent un moyen efficace et convivial de simplifier leurs opérations commerciales tout en continuant à développer leur activité. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 25 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.2/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Covetrus Software Services - **Pays**: Portland, É.-U. - **Entreprise fondée en**: 1988 ## Contexte commercial - **Public cible**: 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Windows (ordinateur) - **Langues**: anglais - **Pays disponibles**: Australie, Nouvelle-Zélande, États-Unis ## Fonctionnalités - Confirmations/Reminders - Gestion de la communication - Gestion des clients - Gestion des dossiers patients - Gestion des stocks - Planification de traitement - Planification des rendez-vous - Traitement des paiements ## Intégrations (6 au total) - Covetrus Avimark - Covetrus Impromed - Covetrus Impromed Equine - Covetrus Pulse - RoboVet - RxWorks ## Ressources d'aide - Service client/e-mail - Base de connaissances - Support téléphonique ## Category - [Vétérinaire](https://www.capterra.lu/directory/30617/veterinary/software) ## Logiciels similaires 1. [DaySmart Vet](https://www.capterra.lu/software/133166/DaySmart-Vet) — 4.6/5 (283 reviews) 2. [Instinct Science](https://www.capterra.lu/software/1017062/instinct-emr) — 4.9/5 (235 reviews) 3. [Covetrus Pulse](https://www.capterra.lu/software/130107/covetrus-pulse) — 4.0/5 (542 reviews) 4. [Shepherd](https://www.capterra.lu/software/172485/shepherd-app) — 4.7/5 (87 reviews) 5. [ezyVet](https://www.capterra.lu/software/99977/ezyvet-cloud-vet-software) — 4.6/5 (276 reviews) ## Avis ### "Jenny Clinic Co-ordinator" — 4.0/5 > **Jenny** | *7 mai 2024* | Vétérinaire | Taux de recommandation : 8.0/10 > > **Avantages**: Ease of use and ability to fix or change things if necessary. > > **Inconvénients**: Unfortunately it is hard to know what we "don't know". Not sure how to make this better, training or a list of tips? > > Great, support is great, however sometimes we would like an answer right away rather than waiting for someone to contact us back the next day. ----- ### "Customer Service second to none" — 4.0/5 > **Cathy** | *1 septembre 2020* | Vétérinaire | Taux de recommandation : 9.0/10 > > **Avantages**: Vision, developed over such a long time, obviously contains the functionality needed to effectively manage a veterinary clinic, but it's the customer service that really makes the difference for me. The Vision support Team are always friendly, helpful and FAST. Nothing is too much trouble. It makes an enormous difference to know that there is someone on the end of the line who will respond immediately and actually solve your problem the first time, whenever needed. > > **Inconvénients**: There's a few areas where fewer clicks would be useful and there is a lot to learn, so often this is a case of just knowing a better way .... Much of my reporting I do external to Vision, exporting data and then using different tools to present it. > > I've had no regrets with installing Vision from day 1 at the clinic. I use the full General Ledger capability which essentially saves me from having to buy an entire additional software package. The Team has been responsive to change requests and the customer service has been outstanding. When we had a server disaster I had round the clock help from Vision until we were back up and running. I can't fault their Team. ----- ### "Not to sure how to feel about this one." — 3.0/5 > **Roberto** | *28 février 2019* | Vétérinaire | Taux de recommandation : 5.0/10 > > **Avantages**: With all the recent buzz about all this acquisitions by Henry Schein is a bit hard to evaluate their products with an open mind. Software perse this is your typical PIMS system with more or less the same features like any other. > > **Inconvénients**: I dont like where Shein is heading with their EULA these days seem like they are more keen in what they can use your data for than what their software can help you do with that data. I would be very weary of any Shein software from this point on in the future. ----- ### "Easy to use and learn, lots of great features." — 4.0/5 > **AMber** | *20 juillet 2023* | Vétérinaire | Taux de recommandation : 9.0/10 > > **Avantages**: It's very easy to learn and to onboard new users. Has a lot of useful options. Regular updates that are fairly easy to install. There are lots of great reporting features. > > **Inconvénients**: When i first started using Vision, over 10 years ago, the customer service was easy to access with a quick phone call at any time of the day but over time it got harder to get someone on the phone and it's common to have to leave an email and wait for someone to get back to you. It seems like they are a little understaffed now in that department. Sometimes the wait times are a little long. It would be great if they were available out of hours for clinics that do after hours. The customer service people are always super helpful and friendly though and always fix my problems quickly. > > Overall it's great software and mostly hassle-free to use. Their automation services have been great and saved us a lot of time. ----- ### "Vision VPM review a clinic owners perspective" — 5.0/5 > **Joshua** | *19 janvier 2022* | Vétérinaire | Taux de recommandation : 10.0/10 > > **Avantages**: Easy to use and learn - generally easy to onboard new or temporary staff Stable Support is good - see comment below - some great people on the team - Liz Z and Hayden spring to mind > > **Inconvénients**: Overall product is great - main concern is the 9-5 M-F customer support which tho standard for IT industry does not reflect the Vet professions business model. As a user since 2012 - response times have become longer over the years - Updates come with a video tutorial which sounds great but the tutorials are so dull (sorry Liz\!\!) I cant bear to watch them - they would be much better if instead of a single hour long video of which only 5 minutes is applicable to how you use Vision - the video tutorials on updates come as a email with links to short segments so you can dip into the content that's relevant to you - woud be interesting to see how many people view the update tutorials in thier current long form ----- Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/141670/visionvpm?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/141670/visionvpm) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées